Mon.Sep 11, 2023

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Countdown to AHICE Aotearoa 2023: two-day conference program unveiled

Hotel Management

Global hoteliers, investors, tourism leaders and travel media figures are among a stellar line up of speakers at this year’s Aotearoa Hotel Industry Conference and Exhibition (AHICE). Hosted by HM Magazine in partnership with Hotel Council Aotearoa (HCA), the second AHICE Aotearoa takes place at the new Tākina Wellington Convention and Exhibition Centre in Wellington on October 10-11, 2023.

Tourism 264
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Strengthening Partnerships: Alpin Family and SuitePad Equip Ten More Houses

Hospitality Net

The Austrian hotel group Alpin Family and the German hotel tech provider SuitePad are strengthening their partnership following successful pilot projects in three hotels. By the end of the year, an additional ten properties in the group will be furnished with SuitePad in-room tablets. These tablets offer guests an easy way to access hotel information and services digitally, enhancing the personalization of their stay.

Services 256
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Crawford Hoying, with Shaner Hotels, adds 14th hotel

Hotel Business

Crawford Hoying has acquired Homewood Suites by Hilton Columbus OSU in partnership with international hotel owner, operator and developer, Shaner Hotel Group. This is the 14th hotel within Crawford Hoying’s portfolio, which now includes more than 1,800 hotel keys. The hotel is located in Upper Arlington and is 10 minutes from downtown Columbus and a two-minute drive from The Ohio State University.

Hotels 116
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Presenting Global Retail Tourism: Trends and Insights

Hospitality Net

A thought leadership event exploring the significant untapped potential of retail tourism took place at La Roca Village, part of The Bicester Collection, in Barcelona today, concluding with a resounding call for attention to the importance of retail tourism. The event featured the launch of a ground-breaking report, “Global Retail Tourism: Trends and Insights”, a collaborative effort between the World Travel & Tourism Council (WTTC), The Bicester Collection and Hong Kong Polytechnic University.

Retail 256
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Mille Club: investing at the half-mille mark

eHotelier

Memorable stays are not a merely a function of expensive capex elements, but rather, the attention to detail that guests can experience at each of the five milestones of the stay.

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How good acoustic design can enhance guest experience and comfort

Hospitality Net

There is a growing interest in acoustic design, the process of considering and carefully curating the acoustics of rooms and buildings within architectural or design plans. Nowhere is this concept more important than in a hospitality setting for hotel guests and those socializing or holding meetings in hospitality establishments. We’ve all experienced the frustration of struggling to hear someone who is less than a meter away due to poor acoustics.

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The Benefits of Hosting In-Person Hotel Group Meetings at Luxury Resorts

Hospitality Net

Although many industries are now fully immersed in the shift to a hybrid work environment, the appeal of traveling and convening in-person for a conference or a group meeting remains strong.

Resorts 242
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LAUFEN adds new options to its bathroom solutions

Hotel Designs

Hotel Designs LAUFEN adds new options to its bathroom solutions LAUFEN adds new options to its bathroom solutions Known for its design-led pieces, the new additions to the LAUFEN washbasin range create flexible solutions for hotel bathrooms of all sizes… LAUFEN has long had a reputation for being a one-stop shop for stylish bathroom looks. The manufacturer is always striving to ensure it has solutions for every bathroom, whether classic or contemporary, large or small and with this in mind

Shopping 105
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The Mille Club: The Often-Forgotten Sense of Departure

Hospitality Net

For those who haven’t read the first few editions of this Mille Club series, membership qualification is simple: offer rates of more than a thousand (hence ‘mille’) dollars, pounds, Euros or equivalent. If you’re already there (or very close), or aspire to this lofty room rate level, please read on.

Closing 188
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Why an Advanced POS Solution Is Necessary to Understand the Modern Consumer

Hospitality Tech

Modern POS software must support a range of ordering scenarios and preferences, provide an intuitive user experience (UX) for guests and staff to easily use, and cater to a broad range of payment options to elevate guest experiences in the industry’s

Consumer 104
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Maximize Event Bookings with Tripleseat: The Power of Nurturing Contacts - By Kate Kennedy

Hotel News Resource

One of the most effective but often overlooked ways to achieve this is through nurturing relationships with contacts. These contacts might range from clients who have previously hosted events at your venue to leads who inquired but never actually booked. But why is nurturing these relationships so essential, and how can venues execute a nurture-based approach seamlessly?

Events 104
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Experience 3 major benefits of automated text messaging for hotels

Revinate

We live in a world where smartphones have become an extension of our hands, with 85% of Americans now relying on these devices for everything from checking the weather to checking into their hotels. Demand for businesses to use automated, AI-powered messaging is rapidly rising. And it’s predictably rampant among Millennials and Gen Z. These [.] The post Experience 3 major benefits of automated text messaging for hotels appeared first on Revinate.

Hotels 104
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The Attention Economy: Breakthrough Study Reveals a Game-Changer for Travel Industry Marketing - By Ivana Johnston

Hotel News Resource

In today's digital age, attention has become a scarce resource. Capturing and retaining the attention of consumers is essential for any business, especially travel industry executives. In a breakthrough study conducted by dentsu Media Americas, the power and influence of audio advertising on consumer behavior have been brought to light.

Consumer 103
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Drive Greater ROI by Improving the Guest WiFi Network Experience

Hospitality Tech

One in five Americans would be willing to give up sleep, among other things, to ensure they had flawless, high-speed WiFi.

ROI 124
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Northern Lights elevates dining experience at Radisson RED

Hotel Designs

Hotel Designs Northern Lights elevates dining experience at Radisson RED Northern Lights elevates dining experience at Radisson RED Radisson RED Liverpool was once used as student accommodation, but has recently been transformed by KONCEPT ID into a stylish boutique hotel with bespoke lighting handcrafted by the team at Northern Lights… Radisson RED Liverpool has been reimagined to shelter 201 guestrooms, five meeting rooms and a restaurant and bar, all while maintaining the building’

Dining 100
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HVS Report - The Rebounding San Diego Lodging Market Attracts Investor Interest - By Marcus R. Lee

Hotel News Resource

In 2022 and the first half of 2023, San Diego hotels experienced unprecedented RevPAR growth, similar to much of California, as markets recovered from the impact of the COVID-19 pandemic. As a result, hotel development and transactions have been strong. However, construction of full-service hotels remains challenging amid a steep rise in development costs.

Market 100
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The Importance of Property Details to a Hotel’s Online Performance

Trivago

It’s an indisputable fact that the importance of photos and reviews set expectations and significantly affect travelers’ decisions. Yet, they’re just small parts of a bigger picture. The first step in promoting your property to prospective guests on trivago is by adding all the property details to your trivago profile. So, which ones do you have to [.

Travel 98
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Innovator Channels Creativity Into Making Things Happen

Hospitality Tech

Deborah Matteliano, Global Head, Restaurant Service Providers of Amazon Web Services, receives HT’s Top Women in Restaurant Technology - Innovator Awards.

Services 105
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Lake Ridge Hotel

Webrezpro

Claim your slice of paradise at Lake Ridge Hotel. Nestled in South Lake Tahoe, California, this hotel has easy access to swimming and sandy beaches in summer, skiing and snow-covered slopes in winter. Rooms come with a microwave, mini-fridge, and flat-screen TV–and, of course, free Wi-Fi!

Hotels 87
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Don't Use 'Price Sensitivity' as an Excuse: You Can't Back It Up

Demand Calendar

In the hotel industry, price sensitivity refers to the degree to which the demand for overnight stays changes in response to room rate changes. In simpler terms, it measures how sensitive guests are to price fluctuations. If a small increase in price leads to a significant drop in bookings, we can say that guests are highly price-sensitive. On the other hand, if the number of bookings remains relatively stable despite rate changes, the guests are considered less price-sensitive.

Hotels 77
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The Blakely Hotel in New York City Joins Trademark Collection by Wyndham

Hotel News Resource

The Blakely by LuxUrban, Trademark Collection by Wyndham is a 117-room, English-style boutique hotel located just north of Times Square providing easy access to popular New York City attractions such as Central Park, Carnegie Hall, Radio City Music Hall, and the Museum of Modern Art.

Hotels 69
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Guests seek out hotels with fluid spaces

Hotelier Magazine

By Danielle Schalk As travel continues to recover and new patterns take root, we’re seeing the lines between business and leisure travel blur and evolve in new ways. And, these shifts in behaviour are inevitably influencing approaches to hotel design. “The changing work and travel landscape has prompted hotels to adapt their design strategies,” explains Steven Gilbert, director, Procurement, Choice Hotels Canada.

Hotels 59
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Aloft Denver Downtown Hotel Reopens Following Multimillion-dollar Renovation

Hotel News Resource

Aloft Denver Downtown has officially reopened, unveiling an approximately $3 million makeover, featuring updated guest room accommodations, lobby, food and beverage spaces, fitness center, social lounge, and more.

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How Proper Onboarding Increases Employee Satisfaction

Hospitality Tech

A well-planned onboarding process goes beyond compliance and training. It’s an opportunity to integrate employees into the restaurant’s culture and values, boost their confidence and engagement, and quickly enable them to become a productive part of the team.

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Radisson Blu Pune Hinjawadi Hotel Re-opens in India

Hotel News Resource

Article - Radisson Blu Pune Hinjawadi Hotel Re-opens in India - Radisson Hotel Group announced the re-opening of the Radisson Blu Pune Hinjawadi post comprehensive renovations.

Hotels 59
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Red Deer Resort & Casino Unveils its New Casino

Hotelier Magazine

RED DEER, Alta. — Red Deer Resort & Casino has unveiled its new casino. Originally known as the Capri Hotel, the resort features 241 guestrooms, 15 meeting rooms, a conference centre that covers 53,000 sq. ft. and now a casino. Located in the heart of downtown Red Deer, the casino will offer a wide range of gaming options including slot machines, table games, poker room, dining rooms and bar.

Casinos 59
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Homewood Suites by Hilton Columbus OSU Hotel in Upper Arlington, Ohio Sold

Hotel News Resource

Crawford Hoying announced the acquisition of Homewood Suites by Hilton Columbus OSU in partnership with Shaner Hotel Group. This is the fourteenth hotel within Crawford Hoying’s portfolio, which now includes more than 1,800 hotel keys.

Hotels 59
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voco Fiorello – LaGuardia East opens

Hotel Business

IHG Hotels & Resorts has opened voco Fiorello – LaGuardia East, the brand’s fourth hotel in New York. The property is located in Flushing—close to LaGuardia Airport, Chinatown, Citi Field and Billie Jean King National Tennis Center. The 114-room hotel has the brand’s three hallmarks—”come on in,” “me time,” and “voco life”—woven into its DNA, according to the company.

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Quoality Launches Hotel Upselling

Hotel News Resource

In an era where the hospitality sector is more competitive than ever, the focus has shifted to how hotels can elevate guest experiences while enhancing revenue streams. The solution? Upselling through innovative digital means. This article delves into how Quoality's newly launched hotel upselling software revolutionizes the hospitality industry.

Upsell 59
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Pebblebrook completes $140M refinancing of Margaritaville Hollywood Beach

Hotel Business

Pebblebrook Hotel Trust has refinanced its mortgage loan on the 369-room Margaritaville Hollywood Beach Resort in Hollywood, FL. The $140-million secured loan has a three-year initial term with two one-year extension options, subject to the satisfaction of certain conditions. The company executed interest rate swaps to establish a fixed interest rate of 7% throughout the loan’s duration.

Resorts 59
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.