article thumbnail

Five Best Practices to Increase Market Share and Gain Loyal Guests for Resorts


Today’s hospitality markets have new challenges to overcome—especially resorts. No sooner have they begun to regain market share in a post-pandemic world when an economic recession is causing guests to become more cautious of where and when they spend their money and time. The good news is that they continue to spend.

Resorts 119
article thumbnail

How Remington Hotels built a brand performance team, increased guest satisfaction, and took market share

Hotel Operations

Why Remington invested in service when others were cutting back “We knew that business would come back around eventually, and wanted to grab market share while everyone is operating very lean. Early on, we saw overall both our guest satisfaction scores and market share improving for the entire portfolio.

Hotels 98

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building customer relevance to grow market share

Boutique Hotel News

Remaining relevant to guests is key, and those that don’t are at risk of losing market share. The post Building customer relevance to grow market share appeared first on Boutique Hotel News. As a result, properties face the challenge of a dapt ing their strategies to match these changing behaviours.

article thumbnail

Overpowering Hotel & Resort Market Share With Pet-Friendly.


Overpowering Hotel and Resort Market Share with Pet-Friendly Approach | Hotel Marketing

Resorts 52
article thumbnail

Increase Hotel Market Share and RevPar with Smarter Wifi


While wireless Internet access became available in the late 1990s, it wasn't until a few years after the turn of the millennium did it resurfaced and gained traction and popularity. Devices like the Kindle e-reader, iPho.

article thumbnail

How to use hotel data to drive revenue


In the perpetual quest to achieve greater market share, hoteliers constantly seek strategies to help them transcend the competition posed by online travel agencies (OTAs). This is where hotel data revenue can help.

Hotels 105
article thumbnail

The significance of considering competitive hotel rates in revenue management: An economic perspective

Hospitality Net

By applying economic theory to this practice, hoteliers utilizing revenue management not only can optimize revenue generation, but also achieve economies of scale, earn market share, and foster long-term success.