December, 2023

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African Nations Look to India to Increase Tourism

Skift Blog

Skift Take: The rapidly booming Indian travel market is driving destinations worldwide to ramp up their marketing efforts toward the increasingly lucrative group - including those in Africa for which India is already a crucial source market.

Tourism 358
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Capitalizing on Conversion: Taking the Project to the Finish Line with Strategic Planning and Partnerships

Lodging

LODGING brings you the second installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. We speak with Kunal Dave of Laxmi Hotels Group on his approach to each stage of the conversion process. The third article will focus on development and guest service trends in the leisure market. Conversions are a popular option among developers today, and for Kunal Dave, president of Charlotte, North Carolina-based Laxmi Hotels Group, LLC, […

Services 317
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‘Specialist skills’ visa could help secure much-needed hotel managers, says AA CEO

Hotel Management

A new 10-year Migration Strategy, announced by Home Affairs Minister Clare O’Neill on Monday, includes the introduction of a new skills visa, alongside tighter visa processes for migrant workers and international students. Accommodation Australia CEO Michael Johnson said the migration strategy “implements a number of reforms which will improve the system, while recognising more work needs to be done”, pointing to the importance of further consultation on issues such as the chronic labour shortag

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Novotel Living Bangkok Sukhumvit Legacy, a new chapter in urban lifestyle hospitality opens its doors

Hospitality Net

Accor, a world-leading hospitality group, is pleased to introduce ’Novotel Living Bangkok Sukhumvit Legacy,’ a contemporary extended stay concept and forward-thinking extension of the Novotel brand, in the heart of Thailand’s capital. The new Novotel Living address is designed to meet the growing demand of life balance seekers in search of a home away from home while traveling, regardless of the duration of their stay.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How to Recruit, Retain Gen Z into the Hotel Workforce

Hospitality Tech

Showcase the upward mobility hotel jobs offer, promote employee wellness programs and professional learning opportunities, and connect with students while they’re still in school.

Hotels 130
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Industry applauds removal of L.A. Homeless-In-Hotels ballot measure

Hotel Business

The removal of Los Angeles’ Homeless-In-Hotels measure from the March 2024 ballot is a victory for the City of Los Angeles and its hospitality community as it prevents hotels from becoming homeless shelters and protects hotel employees who would have become the first line of care, according to local and national hotel associations. “This solution ensures that our hotel community is thriving and able to continue providing excellent careers and economic benefits to our iconic neighborhoods t

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Lodging Luminaries: Four Longtime Hotel Industry Leaders Who Have Excelled This Past Year

Lodging

LODGING recognizes four C-level executives who have helped accelerate growth within their respective companies and provided positive contributions to the lodging industry as a whole in 2023, as well as throughout their careers. We would like to honor and congratulate David Duncan, president/CEO, First Hospitality Group; Warren Fields, president/CEO, Pyramid Global Hospitality; Mark Laport, president/CEO, Concord Hospitality; and Nan Cummings, COO, InterMountain Management.

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Exclusive: Michael Johnson reflects on the first six months of Accommodation Australia

Hotel Management

Nearly six months on from the formation of Accommodation Australia – an amalgamation of the Accommodation Association and Tourism Accommodation Australia – CEO Michael Johnson spoke to HM’s Ruth Hogan about what has been achieved this year and what’s top of the agenda for 2024. It’s nearly six months since Accommodation Australia began. Has that united industry voice proven a greater advantage when dealing with government on major issues?

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Radisson Hotel Group opens first Radisson Individuals in Saudi Arabia

Hospitality Net

Radisson Hotel Group is proud to announce the opening of Vivid Jeddah Hotel, a member of Radisson Individuals, in the vibrant city of Jeddah, Saudi Arabia. This marks the opening of the first Radisson Individuals hotel in Saudi Arabia, further solidifying the Group’s growing footprint in the region, with a portfolio of 43 hotels in operation and development in the country, and five hotels in the city of Jeddah.

Shopping 289
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The Year of AI – 2023 Highlights and 2024 Predictions

Hotel Marketer

2023 will likely go down as a year of AI renaissance, sparked by advancements in generative AI and a hype cycle to boot. It wasn't all puffery though, as we've really made some significant strides forward this year. Here are some highlights. 2023: The Year of AI Renaissance 1.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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AAA: 115M Americans expected to travel for holidays

Hotel Business

AAA projects 115.2 million travelers will head 50 miles or more from home over the 10-day, year-end holiday travel period. This year’s total number of domestic travelers is a 2.2% increase over last year and the second highest year-end travel forecast since 2000, when AAA began tracking holiday travel. 2019 remains the busiest Christmas and New Year’s travel period on record with 119 million travelers.

Travel 119
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Alaska-Hawaiian Merger Faces a Justice Department Wary of Airline Combos

Skift Blog

Skift Take: Alaska and Hawaiian are singing a similar tune about their combo that other airlines did before their mergers faced the full force of an anti-consolidation Justice Department.

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CBRE Releases 2024 U.S. Real Estate Outlook

Lodging

DALLAS, Texas—CBRE foresees economic growth slowing in 2024, though a recession may be avoided and real estate transaction values will decline further, creating compelling buying opportunities, according to the company’s 2024 U.S. Real Estate Outlook. CBRE’s economists anticipate that resilient consumer spending will counter economic headwinds next year including high interest rates and near recessions in Europe and China.

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Peppers Marysville unveils new look and Italian-inspired restaurant

Hotel Management

Shakespeare Property Group’s extensive refurbishment of Peppers Marysville in Victoria’s Yarra Valley has been completed, transforming the look of the property for future guests. The project included a refurbishment of the hotel’s entrance and reception area, guestrooms and day spa and a refresh of conference facilities, as well as the introduction of a new restaurant and a dedicated bike zone to cater to the many cyclists that visit the resort.

Resorts 290
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Hard Rock and the Tejon Indian Tribe Celebrate the Groundbreaking of Hard Rock Hotel & Casino Tejon

Hospitality Net

Hard Rock International and the Tejon Indian Tribe celebrated the groundbreaking of the long-awaited hotel and casino located at Hwy. 166 and Sabodan Road West of the community of Mettler, California on Tejon Tribal land. The celebration featured a commemorative shovel groundbreaking with Hard Rock representatives, Tejon Indian Tribe leadership and general membership plus statewide and local community leaders.

Casinos 281
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Hotel Industry Expert Predictions for Room Rates Remain Robust Despite Diminished Confidence in Demand

Hotel News Resource

The Hospitality Industry Sentiment (HIS) Survey is STR's Global Quarterly Study Covering the Experiences and Expectations of Travel and Hotel Industry Professionals. With the First Full Year of the HIS Survey in the Books, Several Strong Patterns Have Emerged - and a Few Surprises As Well.

Hotels 112
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Choice completes Radisson Hotels Americas integration

Hotel Business

Choice Hotels International Inc. has completed the integration of the Radisson Hotels Americas business, transitioning nearly 600 hotels to Choice’s franchise success system and digital platforms. The milestone comes 16 months after Choice acquired the Radisson Hotels Americas brands in August 2022. “Completing the integration in such a short amount of time is a testament to Choice’s experience and unrivaled expertise in acquiring and integrating hotel brands,” said Pat Pacious, president/CEO, C

Hotels 111
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Married Yet Solo: More Women Are Traveling Without Their Plus-Ones

Skift Blog

Skift Take: A growing trend of married older women traveling solo points to a broader societal shift of lifestyle choices as travel companies adapt to this diverse demographic with tailored and safe experiences.

Travel 339
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Amadeus: Hotel Occupancy Soars This Holiday Season

Lodging

As the world heads toward the holiday season, hoteliers are preparing for demand as people look to travel over Christmas and New Year’s Eve. Amadeus is seeing a peak in demand over the Christmas and New Year period across major markets around the world. Amadeus’ Demand360+ data as of November 27, 2023, showed that global hotel occupancy for the weeks of Christmas and New Year’s is at 23 percent.

Occupancy 299
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Video: almost $25,000 raised for Sala Baï Hotel school at the 2023 HM Awards

Hotel Management

Cambodia’s next generation of hotel workers have been given a boost, with AU$24,885 raised at the 2023 HM Awards presented by Sealy Posturepedic for the Sala Baï Hotel and Restaurant school in Siem Reap. Launched in 2002, Sala Baï Hotel and Restaurant school is a program created by French NGO Agir Pour le Cambodge (APLC) in partnership with Blue Mountains International Hotel Management School, to fight poverty and human trafficking through social and professional training of young underprivilege

Events 278
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Accor to open the first Pullman in Croatia, upper upscale hotel in the booming business hub of Zagreb

Hospitality Net

Accor continues its dynamic growth in Croatia. The global leader in hospitality, in cooperation with MPPD as the management partner, will introduce one of its premium brands to the country’s capital. Pullman Zagreb is set to welcome its first guests in Q3 of 2024.The brand-new Pullman hotel will bolster the attractiveness of the City Island development area as a major business hub of the booming Novi Zagreb district of the country’s capital.

Business 278
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AAA Projects115 Million Americans Expected to Travel over Christmas and New Year's

Hotel News Resource

AAA projects 115.2 million travelers will head 50 miles or more from home over the 10-day year-end holiday travel period. This year's total number of domestic travelers is a 2.2% increase over last year and the second highest year-end travel forecast since 2000, when AAA began tracking holiday travel. 2019 remains the busiest Christmas and New Year's travel period on record with 119 million travelers.

Travel 110
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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IHG survey: Many holiday travelers seek post-vacation vacation

Hotel Business

According to a new holiday travel survey by IHG Hotels & Resorts, 71% of travelers said they’d need a separate vacation after spending time with their family—to unwind and fully relax. Respondents were eager to take a nap (60%), soak in a jacuzzi (46%) or book a spa day (42%). “The holidays often go hand-in-hand with traveling to see loved ones, but as much as we enjoy visiting friends and family, it can leave us feeling drained,” said Connor Smith, VP, masterbrand strategy, IHG Hotels

Travel 110
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Starlink Signs Major Airlines for In-Flight Connectivity in 2023

Skift Blog

Skift Take: In-flight internet connectivity is ready for its next phase, with Starlink going live with its satellite solution in 2023 and lining up airline contracts.

Business 348
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Everhome Suites Targets Growing Midscale Demand and Spurs Growth for Choice

Lodging

It may have taken a pandemic to really wake the lodging market—including investors, developers, and hoteliers, as well as their consumers—to the beauty of the extended-stay concept. Yet, as Matt McElhare, Senior Director, Extended Stay Brands at Choice Hotels International, explained, the extended-stay hotel segment was never a sleeping giant so much as a quiet but constant player in the brand mix of hotel companies.

Consumer 290
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Mondrian Hong Kong puts community-first approach into practice, welcoming single-parent families as VIP guests

Hotel Management

Hotel executives gathered in Hong Kong this week to celebrate the official opening of Mondrian Hong Kong on December 18th. Towering 40 floors with 324 rooms including 12 two-bay suites, the hotel features state-of-the-art wellness facilities, a nose-to-tail Italian steakhouse by Dario Cecchini, a sophisticated bar with handcrafted cocktails and a rooftop space for cultural collaborations.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Elves wanted: Spend the holidays at Santa’s Official Post Office, now on Airbnb

Hospitality Net

Santa’s Official Post Office1 in Rovaniemi, Finland, is expected to receive over 30,000 letters daily from children and adults around the world this year. In a bid to attract novice elves, a magical cabin stay has been listed on Airbnb for guests – free of charge – to roll up their sleeves, lend a hand with the backlog of letters and experience the joy of the holiday season from the Arctic Circle.

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STR Reports Hotels Won the Gold with Global Sporting Events in 2023

Hotel News Resource

While concerts such as Taylor Swift's Eras Tour and Beyonce's Renaissance Tour dominated headlines in 2023, global sporting events were another major driver of hotel performance around the world this year.

Events 109
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Marriott introduces neuroinclusive practices at largest customer events

Hotel Business

Marriott International Inc. has committed to incorporating neuroinclusive practices at Marriott-hosted customer events of 250 people or more globally. This commitment is a result of joining forces with The Neu Project, an initiative from Google’s Experience Institute (Xi) that aims to share resources designed to better accommodate and create a more inclusive experience during meetings and events for neurodivergent attendees.

Events 111
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Airbnb Lawsuit in New York Exposes Fake Listings Issue

Skift Blog

Skift Take: Verifying listings has not been a top priority for Airbnb over the years. But trying to root out fake listings through verification measures is high on the agenda for 2024. The effort would leak into 2025 at a minimum.

Travel 336
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.