The KPI of Passion
Hospitality Tech
MAY 28, 2025
A new framework helps hotels prove the financial and experiential value of concierge servicesturning passion into performance metrics.
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Hospitality Tech
MAY 28, 2025
A new framework helps hotels prove the financial and experiential value of concierge servicesturning passion into performance metrics.
Demand Calendar
MAY 3, 2023
Three essential aspects should be considered in-depth when deciding on the crucial KPIs for a specific hotel. It is crucial to ensure that the selected KPI effectively measures what it is intended to and minimizes conflicts within the organization. These include relevance, clarity, and measurability.
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APRIL 22, 2025
Question for Our Hotel Marketing Expert Panel Beyond ROAS (Return on Ad Spend), which digital marketing KPIs best help hotels track performance and align with their commercial strategy?
Hotel News Resource
APRIL 16, 2024
We had an engaging discussion around other KPI's that our organizations lean into to show value in our digital marketing initiatives. Traditionally, Return On Ad Spend (ROAS) has dominated as the primary metric for evaluating the success of marketing initiatives. Read on for some key takeaways and ideas to get started.
Hotel News Resource
MARCH 21, 2023
HSMAIs KPI workgroup composed of industry thought-leaders across the commercial disciplines has concluded that todays successful leaders focus on total revenue and its relation to profit. This suggests that our 'headline KPI' should be TrevPAR or GOPPAR versus RevPAR.
eHotelier
JUNE 3, 2024
Optimizing length of stay (LOS) as a primary KPI not only boosts immediate revenues but also builds a loyal guest base, ensuring long-term business success.
Experience Hotel
MAY 30, 2024
Comment adapter vos objectifs à votre situation, les principaux KPI à suivre, les outils indispensables pour un reporting efficace ? Le cas pratique de Simon, expert en reporting et KPI hôtelier Simon, ancien directeur adjoint d’un hôtel à Angoulême, partage son expérience. Quels sont les KPI principaux en gestion hôtelière ?
MEWS
APRIL 9, 2025
What is the meaning of KPI? A KPI often demonstrates how the targets are achieved using data and calculations that guide owners and managers to know how their business is performing.
Demand Calendar
JUNE 11, 2024
This blog post highlights the importance of selecting the right KPIs for employee rewards in the hospitality industry.
Hospitality Today
MAY 28, 2025
A new framework helps hotels prove the financial and experiential value of concierge services - turning passion into performance metrics
Demand Calendar
JUNE 28, 2023
The forecasted demand for overnight accommodation at the destination is the most important KPI for hotels to understand. The worst part is if hotels at the destination start a price war to attract more guests, the results will be lower revenue for all, and no additional guests will travel to the destination because the hotel rooms are cheap.
gcommerce
MAY 3, 2023
Awareness-Focused Marketing KPIs If you are looking to target as many people as possible with your digital marketing, choose KPIs that measure reach. This KPI doesn’t tell you anything about follow-through, but it does give you a general sense of brand reach. It’s an effective middle ground between engagement and eyeballs.
Experience Hotel
APRIL 29, 2019
A condition de connaître les bons KPI. Définition et formule Définition de KPI : “Un acronyme pour Key Performance Indicator (indicateur clé de performance). Les KPI reflètent les facteurs pris en compte pour mesurer l’efficacité globale d’un dispositif commercial ou marketing, ou celle d’une campagne ou action particulière.”
A Sales Guy
AUGUST 3, 2012
This includes KPI’s; quota, margin, pipeline, average deal size, win/loss ratio etc. The presenter must commit to their KPI’s. The second half is a commitment to a set of initiatives critical to achieving their goals/KPI’s and improve their overall business. All the hard numbers are evaluated.
Hotel News Resource
JANUARY 20, 2025
Leandro Carvalho Lima, Technical Manager for the Tourism Observatory at the State Secretariat of Economic Development of Mato Grosso, talks to us about developing a tailored KPI index, winning awards, and the importance of partnerships both with other destinations and TrustYou.
Hotel Management
JUNE 13, 2024
Strategic Evaluation and KPI Analysis: The course sharpens expertise in using key performance indicators (KPIs) to evaluate various revenue and yield management strategies, such as pricing and distribution, and teaches how to combine these strategies effectively for practical use.
Hospitality Tech
SEPTEMBER 11, 2024
Restaurants can utilize Fourth iQ for scheduling and inventory, plus a Real-Time KPI dashboard to track their key metrics across all locations.
A Sales Guy
JULY 13, 2012
There is an endless number of sales kpi’s or analytics that can be followed. In today’s world of cloud CRM’s there is absolutely no excuse for not having a decent CRM with a modicum of simple, yet clear reporting tools. Stage age (days in stage).
Hotel Speak
MAY 8, 2025
TIP: Use goal lines on KPI visualisation graphs along with Milestone Markers to track the effect of any training interventions on guest satisfaction over an allocated timeline. Once the goal is met, staff feel a sense of progress and achievement.
Hotel Speak
OCTOBER 10, 2024
At Resident Hotels we believe that reputation is the most important KPI, and we are deeply committed to maintaining market-leading reputation scores, across the segments where we operate.” “We The appeal of this new relationship was also for the potential it has for rapid expansion across the UK, which is in line with our plan for growth.” “At
Hotelier Magazine
DECEMBER 17, 2024
Furthermore, the six hotel-brand families tracked in CBRE Hotels 2023 KPI database owned 21 brands each on average, representing almost 60 per cent of all branded U.S. According to CBRE, seventy-eight per cent of U.S. hotels are affiliated with approximately 328 brands.
A Sales Guy
JULY 18, 2012
Identify exactly what you want your KPI’s to be and how they are going to be measured. Unfortunately, it’s not uncommon. To avoid misalignment and to make sure quotas are aligned with business goals and objectives, start with the companies strategy. With most companies, revenue is the default metric.
Hotelogix
OCTOBER 14, 2023
Hotel KPI or Hotel Key Performance Indicator is the value that can be measured and which lets you set a standard to measure the success rate of your hotel business as to how is it faring in the market. KPI in hospitality industry is also used to find out if or not you are on the right track to meet the targets set.
A Sales Guy
JUNE 16, 2021
How are they able to recall the root causes of the problems the prospect is having and how can they know the specific KPI’s and prospect metrics? How do they recall the unique and specific environmental challenges they are helping the customer solve?
A Sales Guy
OCTOBER 13, 2012
It’s a fantastic KPI. The strength of sales leadership. How much money you “may” be leaving on the table. Calculating your sales team’s maximum productivity is key. Far too often we look to hire new sales people when we just need to get more out of the ones we have.
A Sales Guy
JULY 2, 2012
Create sales KPI’s reps are responsible for reporting regularly. Make it impossible for a rep to successfully navigate the weekly pipeline review meetings, the quarterly business reviews, etc. without accurate data. Require reps know the health of their own pipeline in tangible, measurable, data driven terms.
MEWS
MAY 9, 2024
An Average Daily Rate is an important hotel KPI that’s based on calculating the average rate or price of a hotel room sold on any given day. What is Average Daily Rate (ADR)? As mentioned, this rate is super helpful for comparing how well your hotel is doing versus hotels of a similar caliber.
A Sales Guy
JULY 10, 2012
Quota is a KPI, can’t see how any functional unit can operate without targets. @keenan quotas set up negative reinforcement, the best commissioned sales people never pay attention to quotas, they just “go for the gold!” ” From: @keenan (me). laurencsheil what’s “the gold?” From @laurencsheil.
Hotel News Resource
MAY 6, 2024
In a previous article, we gave you the 8 key performance indicators (KPI) to monitor the efficiency of your website. Here we give you other tools and KPIs to deepen the analysis of your hotel website's performance.
Hotelogix
OCTOBER 17, 2024
By monitoring the right KPIs for hotel staff and operations, you can identify strengths, uncover areas for improvement, and ultimately boost your hotel's success. What is KPI in the hotel industry? Occupancy Rate : This fundamental KPI measures the percentage of available rooms that are occupied.
Hotel Speak
JUNE 4, 2024
You will find it below expressed in a simple formula: Occupancy x Rooms Available x Average Daily Rate (ADR) = Room Revenue Room Revenue can also be expressed in a KPI (key performance indicator) called Revenue per Available Room, or RevPAR. As they both contribute to the total equation of revenue being generated in the hotel.
gcommerce
MAY 23, 2023
In this chart, the listed extension type performed better for a given Key Performance Indicator (KPI), with “Tie” indicating that the difference between extensions types was less than 5%. In both cases, promotion extensions are the clear winner for most KPIs. This is also supported when looking at results by individual deal.
Hotel Speak
JANUARY 9, 2025
TRevPAR: A Holistic View of Performance TRevPAR ( T otal R evenue P er A vailable R oom) has been a K ey P erformance I ndicator ( KPI ) for a while now. Continue reading about Ancillary Revenue in our article How to Generate Ancillary Revenue in your Hotel , with all tips fully explained!
A Sales Guy
AUGUST 21, 2017
What their KPI’s or success measures are. I mean the functional, line of business where your product or solution makes a difference. Spend as much time as possible trying to learn all you can about: Their current process and how they do what they do today, that your solution can affect. How they manage the processes they have.
HotStats
SEPTEMBER 19, 2024
Looking at the first half of the year for a key KPI, Total GOP Margins across 2019, 2023, and 2024, South Asia and APAC show positive year-on-year growth, now well ahead of the 2019 benchmark. These examples serve as reminders to basically manage expectations as booms like this eventually run out of steam sooner or later. How will India fare?
Xotels
MAY 30, 2024
You will find it below expressed in a simple formula: Occupancy x Rooms Available x Average Daily Rate (ADR) = Room Revenue Room Revenue can also be expressed in a KPI (key performance indicator) called Revenue per Available Room, or RevPAR. As they both contribute to the total equation of revenue being generated in the hotel.
A Sales Guy
AUGUST 6, 2014
What type of KPI’s I measure that I currently can’t see and more. I can not see my business. I have no visibility. We go over the 15 minutes scheduled as I explicitly outline why I want visibility into the business. What happens when I don’t. I couldn’t have been any more clear.
A Sales Guy
NOVEMBER 27, 2013
Build killer KPI’s to monitor their health and make sure you don’t do anything to hurt them. When this group starts to shrink and churn starts to increase, you have a problem. The key with this group is to keep delivering great service. Create dedicated teams to provide world class support. They are the cash cow.
Travelboom Marketing
APRIL 6, 2023
Testing, also called “A/B Testing” or “Split Testing”, is the process of isolating a single variable and running different versions of that variable to determine which variation performs better based on a predetermined KPI (key performance indicator). Why is PPC ad testing important?
Hotel Business
OCTOBER 18, 2024
It is KPI, or what we call Balance Scorecards. Jacobs, who has been with the company since June, said that after the new team was in place, the leaders went on a retreat. “We We came back with a very specific strategy—something that he’s used in his whole career,” he told Hotel Business at The Lodging Conference. “It That includes Craig.”
SiteMinder
JUNE 2, 2022
Your KPI would be how many room nights you have sold at any point during May. Quick tips to develop your KPIs: Limit the amount of KPIs you have; keep it to big priorities. Clearly define how you will measure each KPI. Set a specific target for your KPI. Ensure you have accurate data sources and tools.
Hotel Business
JANUARY 24, 2023
According to 2023 predictions from wireless infrastructure analysts Maravedis, WiFi 6 will continue its fast market penetration due to its ability to “deliver significant KPI improvements, particularly high throughput, reduced latency and better performance in crowded environments.”
Social Tables
SEPTEMBER 14, 2021
A 2020 Bizzabo report showed that over 80% of B2B marketing professionals ranked event engagement as an important KPI for determining an event’s success. Engaging events are captivating and compelling; they capture the attention of their audience from the start and hold on tight.
Social Tables
JULY 31, 2018
Once your estimates are in place, you can determine your expected profit or donation amount and use it as your KPI (key performance indicator). If this isn’t the first year for your event, use historical data to ensure more accuracy.
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