Sat.Mar 23, 2024 - Fri.Mar 29, 2024

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Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powered Assistant

Are Morch

In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for hotels. Velma is not just any virtual assistant; it’s a game-changer, transforming online visitors into loyal guests through a […] The post Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powe

Revenue 331
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DOJ and FTC Weigh in on Hotel Price Collusion Case

Skift Blog

Skift Take: Two U.S. federal agencies warned hotel companies that using the same pricing software as rivals use may risk violating antitrust law in highly concentrated markets.

Hotels 333
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A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

Lodging

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term, from locations that can be explored for pleasure when off the clock, often with partners and families. Seven hotel executives recently described for LODGING the emergence and evolution of bleisure, and how their respective properties are making the most of it: The comments of these hospitality insiders reflect the growing prevalence

Hotels 293
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Why Companies Struggle with Hiring Salespeople Who Will Sell

Anthony Cole Training

Putting the best people in the right seats is the biggest problem identified by most business execs, especially as it applies to critical sales roles. In today’s high tech, fast-moving economy, finding the right people who can and will sell for your company is a keystone for success. What can your firm do differently to attain better results and attract top talent?

Hiring 274
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Chile’s Tierra Atacama Announces $12 Million Refresh, With New Interiors and Suites to be Revealed in 2025

Hospitality Net

The luxury desert lodge will be closed for the remainder of 2024 for a thorough upgrading of the property’s interiors, spearheaded by the original design team of architects Rodrigo Searle and Matías González, featuring refreshments to furniture and the addition of suite room types.

Closing 270
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Google’s New Travel AI Tools Want to Plan Customer Trips

Skift Blog

Skift Take: Google is the among the tech giants investing in a reimagined, AI-powered future of travel planning and booking. How can the smaller companies compete?

Travel 353

More Trending

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Speakers revealed: global design leaders announced for Design Inn Symposium

Hotel Management

Global designers and key performers from across Australasia have been announced for leading hotel architecture and interior design conference, Design Inn Symposium , which returns to SkyCity Adelaide on Tuesday 30 April 2024. Damien Perrot, Accor This year, Accor’s Global Chief Design, Technical Services & Innovation for PME, Damien Perrot, will take to the stage to share his insights into the global hotel design landscape, covering key challenges and opportunities, in a one-on-one Q&A s

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JW Marriott Unveils a Mindful Haven with the Opening of JW Marriott Hotel Nairobi

Hospitality Net

Captivating design, mindful moments, and vibrant dining destinations await at JW Marriott Hotel Nairobi within Kenya’s cosmopolitan capital cityJW Marriott Hotel Nairobi - PoolJW Marriott Hotel Nairobi - Standard King.

Dining 261
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Hilton CEO Chris Nassetta Talks Hotel Pipeline, Loyalty, and More

Skift Blog

Skift Take: In a recent interview, Hilton CEO Chris Nassetta discussed the hotel giant's record-breaking year for hotel development, the drivers behind its loyalty program's growth, and how it's trying to tame its carbon emissions.

Pipeline 335
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CoStar: U.S. Hotel Performance Shows Positive Yearly Comparisons

Lodging

WASHINGTON—U.S. hotel performance decreased from the previous week but showed positive comparisons year over year, according to CoStar’s latest data through March 23, 2024. U.S. Hotel Performance March 17-23, 2024 Percentage change from comparable week in 2023:Occupancy: 65.3 percent (up 0.7 percent)ADR: $162.28 (up 2.5 percent)RevPAR: $106.01 (up 3.2 percent) Among the Top 25 Markets, New Orleans reported the largest year-over-year increase in occupancy (up 13.6 percent to 75.5 percent).

Occupancy 284
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Luxury arrival: Rosewood to open all-suite resort in Barbuda

Hotel Management

Rosewood Hotels and Resorts has revealed the secluded island of Barbuda will welcome its latest Caribbean escape as the brand looks to further expand into this highly coveted region. Developed by Murbee Resorts and set to open in 2028, Rosewood Barbuda will bring an intimate expression of Rosewood’s ultra-luxury hospitality experience to the island, featuring 50 resort suites and 35 Rosewood Residences.

Resorts 246
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Courtyard by Marriott Debuts in Perth, Australia

Hospitality Net

Courtyard by Marriott®, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, today celebrated the opening of Courtyard by Marriott Perth, Murdoch, marking the brand’s entry in Western Australia. Developed in partnership with leading Western Australian property developer Hesperia, the hotel is located in Murdoch, Perth’s fastest-growing urban catchment and features an all-day contemporary dining venue, Substance Restaurant & Bar, as well as flexible spaces for meetings and a

Dining 262
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India’s Massive Growth in Online Travel: Which Companies Will Lead?

Skift Blog

Skift Take: The online travel landscape is poised for dynamic growth as local players strive to maintain their dominance and western OTAs take steps to tap into the opportunity.

Travel 322
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IHG Releases New Prototype Options for Its Three Suites Brands

Lodging

ATLANTA—IHG Hotels & Resorts announced the availability of new prototype options for its three suites brands—Staybridge Suites, Candlewood Suites, and Atwell Suites. By expanding design choices, IHG provides flexibility for developers across site configurations and market types while maintaining the experiences guests expect in the suites space.

Branding 284
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Work underway on $95 million motor racing resort in the Hunter Valley

Hotel Management

A disused mine in New South Wales’ Hunter Valley region is set to be transformed into Australia’s first dedicated recreation resort park for motoring enthusiasts. The AU$95 million Black Rock Motor Park at Wakefield will include a 5.25km driving circuit, designed by global F1 track design leader, Tilke Group, luxury accommodation, a function centre, cafe and go-kart track.

Resorts 147
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Allbridge and Uniguest Partner to Accelerate PropTech Adoption Throughout Hospitality and Senior Living Markets

Hospitality Net

Allbridge, a leader in property technology (PropTech) solutions for the hospitality, multifamily, and senior living industries, today announced its certification as a Uniguest Digital Engagement Platform installation and reseller partner for North American hospitality and senior living customers. This partnership marks the organization’s joint commitment to making a positive impact on the lives of seniors and their families to deliver advanced solutions to create meaningful experiences for senio

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Carnival Estimates Baltimore Bridge Impact on Cruises

Skift Blog

Skift Take: Carnival is the first cruise line to note the potential impact of the tragic Francis Scott Key Bridge collapse on the industry. A key port will be temporarily unavailable.

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Welcoming a Challenge

Lodging

What initially inspired you to get into the hospitality business? Prior to joining the hospitality industry, I was a consultant who spent countless nights on the road. I saw first-hand how important it was to my routine to have a warm welcome and a great guest experience. I saw that this is an industry that is ultimately about taking care of people, and that’s a mission I believe in.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Lancemore unveils Cleveland Estate following multi-million-dollar refurbishment

Hotel Management

Lancemore Hotel Group has unveiled Cleveland Estate as the first property under its new sister brand, LMG Collection. The property, formerly Cleveland Winery, officially reopened in February 2024 following a multi-million-dollar refurbishment, revealing a relaxed retreat in a Victorian-era setting with 50 new-look guest rooms and suites, surrounded by a vineyard, gardens and farmland.

Dining 147
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Four Seasons Yachts Unveils Inaugural Itineraries to The Caribbean and Mediterranean and a First Look at Its 95 Spectacular Suites

Hospitality Net

Four Seasons, together with luxury yachting company Marc-Henry Cruise Holdings Ltd, Joint Owner/Operator, Four Seasons Yachts, and venerated Italian shipbuilder Fincantieri, continues to chart a new course of luxury at sea. As momentum builds towards the inaugural season of Four Seasons Yachts, the first 10 unique voyages are unveiled, each inviting travellers to make the iconic islands and hidden gems of the Caribbean and Mediterranean their playground, with meticulously designed suites that gu

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Google Unveils New AI-Powered Travel Tools

Skift Blog

Skift Take: Today's podcast looks at Google's new AI tools, the U.S. State Department's new approach to visa wait times, and Australia's new record number of Indian tourists.

Travel 319
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Sensory Branding: 5 Ways the Approach Can Deliver Impactful Guest Experiences

Lodging

Sensory branding is a powerful marketing strategy that engages guests’ senses to create a memorable and immersive experience. This valuable tool enhances guest satisfaction and builds brand loyalty. Here’s how. Scent marketing. Infuse the hotel’s signature scent in common areas, spa, and guestrooms. For example, a beachfront hotel might use a subtle coconut or ocean breeze fragrance to evoke a seaside atmosphere.

Branding 284
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Embedding sustainability into a hotel starts with leadership

eHotelier

Of all the places to learn about how to successfully embed sustainability into large-scale hotel operations, few would think to start with Las Vegas. And yet, largely stemming from its desert location, water recycling and renewable energy programs have been up and running for quite some time at these casino resorts.

Casinos 124
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The St. Regis Washington, D.C. Unveils Extensive Renovation

Hospitality Net

The St. Regis Washington, D.C. is proud to reveal a new era of glamour at the capital city’s best address following an extensive redesign and renovation of its guest rooms, suites and select public spaces. The hotel’s renovation reflects the building’s enduring legacy - it has been a staple in downtown D.C. since 1926 - while infusing a refreshed palette and luxurious finishes across seven floors of reimagined guest rooms and suites.

Hotels 246
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Indians Top List for Increased Travel Spend — India Report

Skift Blog

Skift Take: Until recently, travel was seen as a luxury and once-a-year activity by Indians. International trips were even more infrequent. The new generation of Indian travelers is changing that.

Travel 318
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Aperture Hotels Shares Growth From Past 12 Months

Lodging

ATLANTA—Officials of Aperture Hotels announced the company added 12 hotels to its portfolio over the past 12 months. Located from Florida to California, the 12 new properties are comprised of Hilton-, Marriott-, and IHG-branded hotels, as well as some independent flags. “We have enjoyed strong, steady growth over the past 12 months and plan to continue this trajectory moving forward,” said Charles Oswald, president and CEO, Aperture Hotels.

Pipeline 270
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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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Interview with Founder and CEO Kristian Valk of Hotelchamp

Refine

In this article, we interview Kristian Valk, the founder and CEO of Hotelchamp. Through Hotelchamp, Valk has combined multiple science-based methods to improve the guest experience and drive increased direct revenue for hoteliers. Can you tell us a bit about yourself? I was born and raised in the The post Interview with Founder and CEO Kristian Valk of Hotelchamp appeared first on Revfine.com.

Revenue 118
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Should hotel elevators connect to their PBX systems?

Hospitality Net

While PBX systems utilizing VoIP networks are ideal for general hotel communication, emergency communications paths within the elevator must meet unique code requirements and require special attention as it pertains to risk/liability reduction.

Hotels 242
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Southwest Is No Longer a Low-Fare Airline, Ryanair CEO Says

Skift Blog

Skift Take: Michael O'Leary says Southwest's all-inclusive fares are a sign that the airline has lost its 'passion' for low-cost travel.

Travel 337
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A Perfect Fit

Lodging

What initially inspired you to get into the hospitality business? As an attorney in private practice, I represented hotel and restaurant owners in all aspects of their businesses. When I made the decision to pivot careers, I was drawn to the energy around the hospitality industry and how impactful the industry is on our communities and also the individual experiences for each guest.

Business 176
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.