Skift Blog

JULY 5, 2023

Skift Take: The startup Techsembly performs a neat trick in letting luxury hotel brands like The Peninsula sell gift cards to boost upsells without creating a downmarket vibe. No wonder it caught Sabre's eye. Sean O'Neill Read the Complete Story On Skift

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Upsell Hotels Branding Ancillary Revenue 264

Refine

AUGUST 9, 2024

But have you ever thought of applying this approach to upselling? And what about taking things yet another step further and using the principles of open pricing on upselling as well?

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Upsell Revenue Hotels 98

eHotelier

APRIL 2, 2024

Upselling presents a lucrative opportunity for hotels to maximize their profits while providing added value to guests. By implementing creative upselling strategies, hotels can drive additional revenue streams and foster guest loyalty. Here are ten creative ways hotels can engage in upselling:

Upsell 98

Upsell Revenue Hotels Hospitality 98

eHotelier

MAY 7, 2024

Upselling add-ons like room upgrades, gym access, or additional extras like hampers will generate plenty of revenue for your hotel and typically require minimal costs.

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Upsell Revenue Hotels 111

Refine

JANUARY 29, 2023

Upsells are a simple, straightforward way to drive more revenue, increase engagement, and build customer loyalty. Implementing the right upsell strategy can improve the guest experience and your bottom line.

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Upsell Travel Revenue Business 102

Skift Blog

DECEMBER 10, 2024

Skift Take: The hotel industry is finally catching up to airlines in the art of online upselling, with new tech investments set to unlock billions in ancillary revenue. Sean O'Neill Read the Complete Story On Skift

Ancillary Revenue 246

Ancillary Revenue Upsell Revenue Hotels 246

Demand Calendar

OCTOBER 4, 2023

Upselling is often misunderstood as a revenue tool. When done well, upselling can be a way to provide additional value to guests, enhancing their overall satisfaction. However, it's more than just a way for hotels to earn more money. In this post, I will explore this strategy, looking at how it can benefit hotels and guests.

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Upsell Revenue Hotels General Manager 98

Refine

NOVEMBER 17, 2024

Understanding guests’ communication preferences and engaging on their terms is the key to elevating your hotel’s upselling strategy.

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Upsell Revenue Hotels 98

Cloudbeds

NOVEMBER 24, 2024

Include add-ons and upsells on your property’s website to increase revenue and allow guests to customize their stay with you. Research shows that chatbots can increase booking conversion rates for hotels by up to 30% and lead to a 55% increase in upselling opportunities for hotels. Watch the full session from Passport 2024.

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Upsell Services Accommodation Operations 98

eHotelier

AUGUST 30, 2023

Achieving a 3% TRevPAR Increase in Just One Month: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation - Suppliers - Insights %

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Upsell Hotels 98

Hotel News Resource

DECEMBER 20, 2024

In the competitive world of hotel sales, finding ways to increase revenue is crucial which is where hotel upselling comes in! While attracting new clients is important, did you know that according to Forbes, the probability of selling to an existing customer is 60&70%, compared to just 5&20% for new prospects?

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Upsell Sales Events Hotel Sales 85

Cloudbeds

NOVEMBER 15, 2024

Practical applications include: Demand optimization In hotel revenue management , pricing strategies rely on many different factors, including room rates, upsell opportunities, market and seasonal trends, and competitor pricing. DI can also be more proactive and suggest upsells tailored to guest profiles and booking patterns.

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Upsell Occupancy Revenue Management Revenue 105

Hotel News Resource

AUGUST 26, 2024

Despite what digital marketing and tech providers may say, I believe upselling can best be accomplished when warm, welcoming, front desk colleagues have authentic, human conversations.

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Upsell Digital Marketing Market Marketing 80

Hospitality Tech

NOVEMBER 27, 2024

Strategic upselling of high-margin amenities through a digital retail approach drives revenue and builds brand loyalty

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Upsell Retail Revenue Branding 64

Hotel Management

MAY 27, 2025

And for hotels, this centralised insight enables tailored offers, dynamic upselling and operational efficiency – all of which translate to greater guest loyalty and increased revenue. The impact is measurable.

Ancillary Revenue 130

Ancillary Revenue Upsell Revenue Travel 130

Hotel Management

MARCH 4, 2025

Expanding into merchandise and upselling products or niche services – such as pet-friendly options, hot desks, event spaces, shuttle services and car rentals – can enhance revenue without the need for costly infrastructure investment.

Ancillary Revenue 130

Ancillary Revenue Retail Revenue Upsell 130

Hotel Management

NOVEMBER 26, 2024

It’s a more holistic approach that captures more touchpoints like upselling – pre-stay and at your property – and F&B. It’s a more flexible metric that allows you to analyze rooms only (which rooms have the best utilization to revenue ratio) or to track your entire hotel space.

Revenue Management 130

Revenue Management Revenue Management Hospitality 130

STAAH

MAY 20, 2025

Heres why a booking engine should be at the heart of your hotels digital strategy: Own the Guest Relationship: Unlike online travel agents (OTAs) , direct bookings give you full access to guest data, ideal for personalization, upselling, and loyalty-building. Real-Time Rates & Availability: Eliminate discrepancies and double bookings.

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Upsell OTA Revenue Hotels 88

gcommerce

JANUARY 6, 2025

Revinate , a direct booking platform transforming the hospitality industry, offers a powerful way to enhance the guest experience and increase your propertys revenue through its Upsells feature. What is the upsells feature? The dual benefits of upselling Upselling is a win-win for both hotels and your guests.

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Upsell Revenue Digital Marketing Hospitality 52

Hotel News Resource

JANUARY 12, 2024

Article - Complimentary Registration Now Open For Doug Kennedy's Next Training Webcast: Contemporary Approaches for Upselling at Check-In - Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software

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Upsell Travel Hospitality Hotel Sales 77

Lodging

AUGUST 26, 2024

From Canary’s Mobile Check-In to Smart Checkout to Dynamic Upsells, Digital Compendium, and Guest Messaging, the guest journey at BWH Hotels is set to become more personalized. This partnership marks a milestone by integrating Canary’s platform and AI-powered solutions with BWH Hotels’ hospitality.

Management 170

Management Upsell Hotels Operations 170

Demand Calendar

MARCH 11, 2025

Sales : Converts high-potential leads into booked events and upsells delegates on premium offerings. Growing revenue from meetings and events requires essential collaboration between Marketing, Sales, and Revenue Management : Marketing : Targets and attracts the right audiences and event types.

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Revenue Revenue Management Upsell Forecasting 69

eHotelier

DECEMBER 16, 2024

SIHOT, one of the leading hotel management systems, has updated SIHOT.KIOSK the self-service terminals for hotels with a suite of additional features to support upselling and enhance the user experience.

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Upsell Hotels Services Management 52

Hotel Speak

JANUARY 15, 2025

Additionally, hotels can schedule campaigns at optimal touchpoints during a guests stay, including breakfast promotions, happy hour reminders, or exclusive upselling opportunities.

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Management ROI Upsell Operations 103

Hotel Management

MAY 29, 2025

Just like in retail, every interaction is a chance to upsell, cross-sell, and reinforce brand loyalty, Kalan said. Kalan opened with a compelling call for the industry to embrace a retail mindset.

Revenue Management 130

Revenue Management Revenue Management Retail 130

Lodging

FEBRUARY 1, 2024

From upselling […] The post Marriott Implements Oracle Hospitality OPERA Cloud PM appeared first on LODGING Magazine.

Hospitality 159

Hospitality Upsell General Manager Events 159

STAAH

MAY 13, 2025

7) Drive More Revenue with Upsell Tools Why stop at the room? Integration with upsell tools allows you to offer guests added services like late check-outs, room upgrades, spa packages, or dining experiences at the right time, and through the right channel.

Operations 84

Operations Management OTA Upsell 84

Lodging

DECEMBER 1, 2023

The new Kiosk has been upgraded for speed in terms of its build and functionality and enables hotels to upsell products and services during the check-in process. The kiosk can be used for check-in and check-out by guests or by staff. Used in economy, midscale, and luxury properties, guests can choose to check-in how they want.

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Upsell Services Hotels 159

Hotel News Resource

JULY 1, 2024

As a hotelier, you need to make sure your room prices are right on the money and updated in almost real-time to maximize Revenue Per Available Room (RevPAR) at your hotel. But, how best to go about that when youÕre lacking time and resources?

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Upsell Revenue Hotels 75

Intelity

DECEMBER 14, 2024

These are the daily realities that inspired Intelity’s revolutionary Upsell Solution. Real Stories, Real Solutions Meet Cindy, a seasoned mom-traveler who discovered the difference smart upselling can make. The upsell requests? “I used to dread hotel check-ins with my kids,” she says. The result?

Upsell 52

Upsell Business Services Hospitality 52

Hotelogix

FEBRUARY 13, 2025

Upselling in hotels often gets a bad reputation, but when done thoughtfully, it’s a powerful way to enhance the guest experience while boosting revenue. Upselling should feel like a helpful suggestion rather than a sales tactic. Upselling should feel like a helpful suggestion rather than a sales tactic.

Upsell 40

Upsell Revenue Services Hotels 40

STAAH

OCTOBER 27, 2024

Daily deals, upselling, promos and a number of other in-built capabilities allow Chokhi Dhani revenue managers to drive demand based dynamic pricing decisions. The booking engine was customised to fit Chokhi Dhani’s brand needs.

Revenue 113

Revenue Upsell Revenue Management Occupancy 113

STAAH

MAY 20, 2025

Here’s why a booking engine should be at the heart of your hotel’s digital strategy: Own the Guest Relationship: Unlike online travel agents (OTAs) , direct bookings give you full access to guest data, ideal for personalization, upselling, and loyalty-building. Real-Time Rates & Availability: Eliminate discrepancies and double bookings.

Upsell 52

Upsell OTA Revenue Hotels 52

Refine

JANUARY 26, 2025

For hoteliers, this presents an opportunity to rethink upselling, not as selling extras, but as a way to improve the guest experience. Guests today expect more than a place to sleepthey're expecting experiences that feel personal and thoughtful.

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Upsell Hotels 52

eHotelier

APRIL 5, 2023

By hyper-personalising your campaigns to specific audiences, you are able to increase your conversion rates, powering your upselling, and at the same time increasing your guest loyalty.

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Upsell Hotel Marketing Market Marketing 115

Hotel Speak

JUNE 11, 2025

30% of guests check-in via the Kiosk, cutting check-in time by a third and freeing up staff to really welcome their guests and provide remarkable experiences throughout their stay, not to mention the fact that Kiosks drive 25% higher upsells in our hotels today. “Since bringing Mews Kiosks to hotels in the U.S., of total U.S.

Travel 51

Travel Market Research Upsell Hotels 51

Webrezpro

SEPTEMBER 18, 2024

You can send notifications, responses, upsells, and more to the right guests at the right time. Short message service (SMS) marketing can bring a strong return on investment, with a 98 percent open rate. For hoteliers, it’s easier than ever with specialized messaging software integrated through your property management system (PMS).

Market 109

Market Marketing Upsell Services 109