Thu.May 15, 2025

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Thai Airways CEO: Rebuilding Confidence was Key to Profitable Turnaround

Skift Blog

Skift Take: Thai Airways turnaround shows that rebuilding trust, not just balance sheets, is key to recovery. As the airline exits restructuring, the real test will be sustaining momentum in an increasingly competitive Asian hub landscape.

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NexGen Hotels Acquires Claridge House Chicago

Lodging

CHICAGO, IllinoisNexGen Hotels announced the acquisition of the Claridge House Chicago hotel in Chicagos Gold Coast Historic District. The boutique hotel will rebrand as a Tapestry Collection by Hilton this summer. The Claridge House Chicago offers guests access to many of Chicago’s attractions, including Wrigley Field, 360 Chicago, the Lakefront Trail, Lincoln Park Zoo, the Magnificent Mile, Soldier Field, and the Navy Pier.

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Inside Wyndham’s Plan to Launch 100 Super 8 Hotels Across Saudi 

Skift Blog

Skift Take: We pointed out last year the lack of affordable hotels being built in Saudi Arabia. Wyndham wants to change that with 100 Super 8s in 10 years.

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Crestline to Manage Fairfield Inn & Suites New Orleans Downtown

Lodging

FAIRFAX, VirginiaCrestline Hotels & Resorts LLC announced it has assumed management of the Fairfield Inn & Suites New Orleans Downtown/French Quarter Area. The hotel is owned by Kemmons Wilson Hospitality Partners (KWHP). Situated in the heart of New Orleans, the hotel offers 103 recently renovated guestrooms and suites. The property is a five-minute drive from the Morial Convention Center and a short walk to the French Quarter with its Bourbon Street, historic venues, live music, bars,

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Amadeus Acquires ForwardKeys to Expand Travel Data Analytics: SCOOP

Skift Blog

Skift Take: Amadeus views acquisitions as a strategy for tech innovation. This is the third deal the company has announced since the start of 2024.

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Duetto and Event Temple Unveil Integration for Event Revenue Management

Lodging

SAN FRANCISCO, CaliforniaDuetto and Event Temple announced a partnership combining Duettos OpenSpace solution and Event Temple’s venue management software. Designed to eliminate manual processes, prevent errors, and unlock new revenue opportunities, the integration between OpenSpace and Event Temple enables hotels and venues with fully synchronized, automated, and real-time booking workflows.

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More Trending

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Placemakr Expands With Newest Pop-Up Hotel in Nevada

Lodging

WASHINGTONPlacemakr announced the launch of its newest pop-up location in Reno, Nevada. Operating in partnership with Pacific Development & Bridge Investment Group and managed alongside Greystar, Placemakr Reno is the companys first expansion into Nevada. The property is open for bookings now. Placemakr Reno will offer 66 apartment-style hotel suites with studio, one, and two-bedroom options available for booking.

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Brookfield to Acquire Generator Hostels' European Operations

Skift Blog

Skift Take: Generator's blend of hostel affordability and hotel-style design reflects where younger traveler demand is heading and Brookfield wants in.

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WTTC: U.S economy set to lose $12.5B in international traveler spend this year

Hotel Business

The World Travel & Tourism Council (WTTC) , the global body representing the travel and tourism private sector, revealed its latest Economic Impact Research, which found that the U.S. is on track to lose a staggering $12.5 billion in international visitor spending this year. Notably, international visitor spending to the U.S. is projected to fall to just under $169 billion this year, down from $181 billion in 2024.

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Sneak peek: Omni Fort Lauderdale

Hotel Designs

Hotel Designs Sneak peek: Omni Fort Lauderdale Sneak peek: Omni Fort Lauderdale Omni Fort Lauderdale Hotel is a newly built addition to the Omni Hotels & Resorts portfolio, and the brands first property in Fort Lauderdale. Slated to open in September, we stepped inside for a closer look… Omni Fort Lauderdale Hotel, conveniently connected to the Broward County Convention Centre, is sheltered in a dynamic 29-story property , offering an exceptional blend of luxury, convenience and natura

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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LE: Q1 Middle East under-construction projects increase 8% YOY

Hotel Business

The Q1 2025 Hotel Construction Pipeline Trend Report for the Middle East from Lodging Econometrics (LE) reveals that at the close of Q1, the hotel construction pipeline in the region increased to 634 projects/158,656 rooms, up 4% by projects and 10% by rooms year-over-year (YOY). At Q1 2025, projects currently under construction stand at 327 projects/84,434 rooms, up 8% by projects and 5% by rooms YOY.

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Expedia Group Unveils AI-Powered Tools and APIs to Revolutionize Hotel Operations and Travel Discovery

Hospitality Tech

New APIs and generative AI features aim to streamline hotel operations, reduce costs, and transform social media inspiration into bookable travel experiences.

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Gaylord Hotels expands to West Coast

Hotel Business

Gaylord Hotels and Marriott International have opened the Gaylord Pacific Resort & Convention Center in Chula Vista, CA, the first-ever Gaylord Hotels property in the state and the sixth in the brand’s portfolio. Developed in partnership with RIDA Development Corporation , this $1.3-billion project features 1,600 guestrooms including 89 suites, 12 food and beverage concepts, a 4.25-acre waterpark with multiple pools and more than 477,000 sq. ft. of meeting and event space.

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Hotel Leaders Tackle Current Challenges at CHIC 2025

Hotelier Magazine

By Amy Bostock TORONTO At this years Canadian Hotel Investment Conference (CHIC), held last week at the Hilton Toronto, Jessi Carrier of Colliers Hotels and Nicole Nguyen of CBRE Hotels shared key insights into the state of Canadas hotel sector. While the broader economy may be slowing, they said optimism remains high across much of the countrys hospitality landscape.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Meyer Jabara adds Nevada Holiday Inn Express to portfolio

Hotel Business

Meyer Jabara Hotels (MJH) has taken over management of the 84-room Holiday Inn Express & Suites Carson City in Carson City, NV. The deal marks the companys second hotel in the state. MJH began its westward expansion in November 2024 with the acquisition of Griffin Hotel Management. Since that time, the companys portfolio has also grown into Texas, New Mexico and Arizona.

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166 – 2 Million Reviews Responded To Celebration

Travel Media Group

The Travel Media Group digital solution has hit the monumental milestone of responding to over 2 million online guest reviews for our hotel partners. To commemorate such a major achievement, Chief Technology Officer, Jason Lee, and Director of Product – Respond & Resolve, Jackie Avery, join the Suite Spot to discuss this accolade, what it means to the organization, and the future of review response.

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PAX Technology Debuts AI Voice Drive-Thru Tech Built for QSRs

Hospitality Tech

Voice AI technology empowers QSRs with faster, smarter drive-thru ordering

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Fairmont Waterfront Names New Executive Chef

Hotelier Magazine

VANCOUVER Fairmont Waterfront has appointed chef Harris Sakalis as the hotels new executive chef. With more than 25 years of international experience and a deep commitment to sustainability and local sourcing, Sakalis is poised to lead the Fairmont Waterfronts culinary program into an exciting new chapter. Originally from Greece, his passion for cooking was sparked in childhood kitchens and later honed in Michelin-starred restaurants after completing advanced training at the Culinary Institute

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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HP Brings Generative AI to the Edge for Hospitality

Hospitality Tech

Powered by Hailos next gen AI chip, the HP Engage family of products allow for AI solutions to be deployed in smaller, lower powered devices expanding opportunities for AI at the edge.

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CDW 2025: TOTO to debut new collections in UK

Hotel Designs

Hotel Designs CDW 2025: TOTO to debut new collections in UK CDW 2025: TOTO to debut new collections in UK At the upcoming Clerkenwell Design Week, Japanese sanitaryware brand TOTO will showcase its latest NEOREST collections for the first time in the UK… TOTO will unveil its latest innovations – the NEOREST Matte Black and Matte White collections – at Clerkenwell Design Week 2025.

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CASE STUDY: HDG Legacy Slashes Utility Costs and Boosts Efficiency with Anacove’s AI-Driven Hotel Tech

Hospitality Tech

By deploying Anacoves smart thermostats, leak detectors, and asset tracking systems, HDG Legacy is improving sustainability, cutting energy and water use, and streamlining hotel operations.

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Middle East Hotel Construction Projects See 8% YoY Increase in Q1 2025

Hotel News Resource

The Q1 2025 Hotel Construction Pipeline Trend Report from Lodging Econometrics shows an 8% year&on&year increase in Middle Eastern hotel construction projects, with 634 projects encompassing 158,656 rooms.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Stayntouch to Debut New Grab-and-Go Kiosk at HITEC 2025

Hospitality Tech

Its new Grab-and-Go self-service kiosk enhances guest convenience and revenue generation.

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Historic Katy Building in Dallas Up for Acquisition: A Prime Hotel Conversion Opportunity

Hotel News Resource

The Katy Building, a historic Beaux&Arts architectural gem located at 701 Commerce Street in Dallas, is being presented by HVS Brokerage & Advisory for acquisition. The property, which has a rich history and a prime location in Dallas's West End Historic District, offers immense potential for redevelopment into a hotel.

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BEN Expands into Hospitality with AI Concierge

Hospitality Tech

The collaboration will begin with a two-phase pilot initiative, starting with a 24/7 Concierge AI Agent and following with a Reservation AI Agent.

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Live Long and Travel: The Dawn of Space Hospitality & By Guillaume Stelandre

Hotel News Resource

Guillaume Stelandre is the recipient of first place in the HFTP Spring 2025 Blog Competition. In his captivating article 'Live Long and Travel: The Dawn of Space Hospitality,' Guillaume presents a compelling vision of the future where space exploration intertwines seamlessly with the realm of hospitality.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Scream Truck Partners with Ansa to Enhance Payments Experience

Hospitality Tech

Innovative food truck concept leverages Ansas digital wallet technology to drive traffic and sales.

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Holiday Inn Express Revamps Offering with New 5.0 Model

Hotel News Resource

The Holiday Inn Express, an upper&midscale IHG Hotels & Resorts brand, has debuted its 5.0 product model, 'Dawn.' The model includes significant upgrades in design, service, and smart experiences. The launch event also marked agreements for thirty new projects in prime locations.

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Hiring & Retaining Top Sales Talent: Part 2

Anthony Cole Training

Last week in part 1 of our 3-part series on Hiring and Retaining Top Sales Talent, we discussed the importance of defining your ideal sales candidate profile and establishing firm hiring standards. Identifying critical, non-negotiable standards and expectations for new hires will help to improve the quality of the candidates you look for, interview, and eventually hire.

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Australian Commercial Real Estate Still Attractive Despite Global Uncertainties, CBRE Survey Shows

Hotel News Resource

Despite rising global uncertainty, lenders' appetite for Australian investment opportunities remains strong, according to a recent survey by CBRE.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i