Sat.Apr 06, 2024 - Fri.Apr 12, 2024

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Sustainable advantage: How renewable energy is transforming the hospitality industry

eHotelier

The more renewable energy is integrated into the hospitality industry, the better understanding industry professionals will have of the impact it makes on ROE and the environment. Innovations will continue to develop as the importance of renewable energy in hospitality is realized.

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50+ Hotel Management Companies to Know in 2024

Lodging

The U.S. hospitality industry has made significant strides within the past year, and the pace only continues to grow despite challenges. The AHLA recently predicted the demand for hotel jobs will outpace overall market job growth over the next five years, but at the same time, two-thirds of hotels are still experiencing staffing shortages. CBRE reported that the commercial real estate lending market demonstrated signs of stabilization at the end of 2023 even though transaction […] The post

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How Remote Workers Are Reshaping Corporate Travel Policies

Skift Blog

Skift Take: Business travel by remote and hybrid workers has presented new complexities for corporate travel managers, and costs are just one issue.

Travel 334
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Melbourne Vibes: TFE opens Docklands hotel and Flinders’ Street rooftop bar

Hotel Management

Vibe Hotel Melbourne Docklands has begun welcoming guests following its official opening on Monday April 8. The 273-room hotel, formerly Four Points by Sheraton, is owned by MA Financial Group and operated by TFE Hotels. TFE Hotels’ Group Chief Operating Officer, Chris Sedgwick; Senior Director of Operations ANZ, Tish Nyar; and Regional General Manager VIC, Stephen Moore, joined Hotel General Manager, Nigel Maxey, for the opening celebrations.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Death of Decision Making

Anthony Cole Training

There have always been two certainties in life – death and taxes. But I have now become convinced that there is a third certainty if you are a salesperson and that is the slow and painful death of decision making.

Sales 271
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Straight From The Source: Chef John Csukor

Lodging

From menu engineering to reducing food waste, Entegra Procurement Services remains keenly focused on boosting the F&B bottom line for hoteliers, as well as enhancing guest satisfaction. The company weaves together comprehensive F&B solutions and trends in a number of areas through both a video interview with John Csuzkor, head of culinary, North America, at Entegra, as well the research-based whitepaper.

Services 290

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2024 summer travel trends revealed

Hospitality Net

Whether it’s rooting on a team at a nearby sporting event, drifting down a lazy river with loved ones at a Play category listing, or enjoying the pool with friends at a beachfront villa, there are plenty of playful adventures awaiting this summer.

Travel 282
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Key appointments: 25hours Sydney, Langham Hospitality Group, Marriott International and more

Hotel Management

25hours Sydney names General Manager Australia’s first 25hours hotel, which is scheduled to open in the first quarter of 2025, has appointed Silvia Kypriotis as its General Manager. Kypriotis brings over 20 years of hotel industry experience, having started her career with Stamford Hotels and Resorts and worked across various managerial positions within hotel operations at Accor.

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2024 Outlook: Profit Trends Should Stabilize, Despite Lingering Challenges

Lodging

While there are still many unknowns regarding the economy, STR’s data points to further stabilization for the U.S. hotel industry. Aligned with record highs in ADR and RevPAR, total revenues and profits were strong in 2023, well above 2022 and only slightly below 2019 levels. Total revenue per available room (TRevPAR) grew by 10 percent compared to 2022, and with a more normalized growth rate in total expenses per available room (up only $13 in […] The post 2024 Outlook: Profit Trend

Revenue 278
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DerbySoft Acquires Pkfare and Expands into Airline Industry

Skift Blog

Skift Take: DerbySoft is one of those companies that lives in the background of the travel industry but plays an important role. It's behind the online sales for many hotels, and now it is for airlines, too.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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YOTEL Geneva Lake Officially Opens Its Doors

Hospitality Net

The international and innovative hotel brand, YOTEL, welcomes guests to its highly anticipated opening of YOTEL Geneva Lake, featuring Switzerland’s first Nordic-inspired gastronomy destination.

Branding 277
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Winning formula: judges share top tips as hotel design awards deadline nears

Hotel Management

There are just a few days left to enter the 2024 Australasia-Pacific Hotel Design Awards, with entries closing on Friday April 12, 2024. Enter your hotel project now. Exceptional new-build hotels, impressive conversion projects and stellar refurbishments – completed and opened in 2023 – from across Australia, New Zealand and the South Pacific will be recognised this year.

Hotels 262
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Kimpton Las Mercedes to Serve as Brand’s First Hotel in the Dominican Republic

Lodging

ATLANTA—Kimpton Hotels & Restaurants, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, announced it will open a new boutique hotel in Santo Domingo. Marking the brand’s first property in the Dominican Republic, Kimpton Las Mercedes will complement its surroundings while serving as an exploration point. The hotel is poised to open in the summer of 2024.

Resorts 264
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Viator Chief Resigns: Big Change at Tripadvisor’s Travel Experience Brand

Skift Blog

Skift Take: Ben Drew took over Tripadvisor's Viator brand right as the pandemic began and helped guide the online travel seller into its first-ever profits. His departure comes at a pivotal time for the brand as it faces heavier competition.

Branding 290
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Vignette Collection Planning for Kuwait

Hospitality Net

Mirroring its identity as a fortress built near the water, Arabella Beach Hotel, Vignette Collection gives a glimpse into Kuwait’s rich heritage to capture the breath-taking allure of the region.

Hotels 275
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Fiji Airways, with Wayfarer broadcast onboard, wins Best Inflight Entertainment in South Pacific

Hotel Management

Fiji Airways has taken out the Airline Passenger Experience Association’s (APEX) Best in Entertainment award for the top inflight entertainment offering in the South Pacific. The carrier, which broadcasts Wayfarer episodes inflight, also took out the APEX Award in 2023 and it comes at an exciting time for the boutique airline which recently took delivery of two more Airbus A350-900 aircraft. “We are immensely proud to receive these prestigious awards, which are a testament to the tir

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BWH Hotels Shares Eco-Conscious Brand Partnerships

Lodging

PHOENIX, Arizona—BWH Hotels introduced new eco-conscious brand partnerships while continuing to encourage individual properties to prioritize localized sustainability efforts in their respective markets. Coming into 2024, BWH Hotels announced it would be working with Tesla to install electric vehicle charging stations at properties throughout North America, with installation beginning this year, and plans to expand internationally.

Branding 189
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Are Millennials the Happiest Timeshare Owners? 

Skift Blog

Skift Take: Travel remains a top spending priority among younger travelers. We spoke with two millennial travelers to unpack the benefits of vacation ownership and learn why they consider timeshare the best way to enjoy multiple resort vacations a year.

Resorts 287
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Customer Experience in the Age of AI

Hospitality Net

HSMAI Staff recently had the opportunity to chat with David C. Edelman, a speaker at the HSMAI Commercial Strategy Conference, June 25-26 in Charlotte. David is author of the upcoming book, Personalized: Customer Strategy in the Age of AI, and is a sought-after advisor on digital transformation and marketing. As CMO, David guided Aetna (now part of CVS Health) through becoming a digitally oriented, customer-centric brand.

Market 274
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Exclusive: Swiss-Belhotel International Group is in ‘an acquisition mood’

Hotel Management

I n the 22nd edition of the HM Industry Leaders Forum, HM invited leading hoteliers, tourism professionals and suppliers across Asia Pacific and the world to their insights into the hotel landscape and their outlook for the year ahead. Here, Swiss-Belhotel International Chairman and President, Gavin Faull, reflects on a period of expansion and new initiatives at the global hospitality company, and highlights the importance of investing in people to rise to future challenges.

Tourism 246
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Caption by Hyatt Chattanooga Breaks Ground

Lodging

CHICAGO—Hyatt Hotels Corporation celebrated the groundbreaking of Caption by Hyatt Chattanooga in Tennessee, set to open in early 2026. Developed by 3H Group Inc. under a franchise agreement with Hyatt, the hotel in Chattanooga will combine the design and comfort of an upscale, lifestyle hotel with the self-activation capabilities of a select-service property.

Services 173
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Dubai Launches Recognition Program for Indian Meetings Agents

Skift Blog

Skift Take: India's growing prominence in outbound MICE presents a significant opportunity that Dubai aims to leverage. The new recognition program targeting Indian intermediaries will definitely push agencies to promote Dubai as a preferred MICE destination.

Events 289
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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IHG Launches a New Travel Planning Tool Utilizing Google Cloud’s AI Technology

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hotel companies, and Google Cloud, today announced an expanded partnership that will fuel new customer experiences within the IHG One Rewards mobile app. With Google Cloud’s technologies, IHG will launch a generative AI-powered travel planning capability that can help guests easily plan their next vacation directly in the IHG One Rewards mobile app in a suite of new features that will launch in the second half of 2024, creating a more dynamic digi

Travel 270
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Six winning strategies to increase direct bookings

eHotelier

Implementing effective strategies to increase direct bookings is essential for maximizing revenue, enhancing guest relationships, and maintaining control over the booking process.

Revenue 119
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Aligned Hospitality Management Adds The M Solvang to Portfolio

Lodging

PHOENIX, Arizona—Aligned Hospitality Management continued its growth by adding The M Solvang to its portfolio. This marks the company’s 25th property and its inaugural venture into the diverse California market. In recent years, Aligned Hospitality Management’s expansion has been marked by acquisitions and diversification into new markets. The M Solvang joins a lineup of boutique properties in Aligned’s portfolio, including The Tuxon in Tucson, Arizona; The Alice in Tucson, Arizona; and Th

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Brazil Delays Visa Requirement for American Tourists Until 2025

Skift Blog

Skift Take: Brazil keeps pushing back its visa requirement for tourists from Australia, U.S. and Canada. Given the value of these markets to Brazil, maybe it should scrap the requirement altogether.

Market 280
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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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First Kimpton Opening Planned in Lisbon, Portugal

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of Kimpton Lisbon, the first Kimpton Hotels & Restaurants property in the Portuguese capital. Set to open its doors in early 2025, the boutique luxury hotel marks the second Kimpton to come to Portugal, following the signing of Kimpton Algarve São Rafael Atlántico in late 2023.

Resorts 263
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Twenty Four Seven Hotels adds digital tipping

Hotel Business

Twenty Four Seven Hotels, a third-party hospitality management company for premium-branded, select-service and lifestyle hotel segments in the western U.S., has partnered with Shiny, a digital tipping platform, to provide services for more than 450 associates across its 30 hotel portfolio. The service is available across multiple hotel departments, including housekeeping.

Hotels 119
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In Conversation With Mitch Patel: New AHLA Vice Chair Supports Agenda for 2024 and Beyond

Lodging

Mitch Patel, president and CEO of Chattanooga, Tennessee-based Vision Hospitality Group, recently spoke with LODGING regarding his goals as AHLA vice chair, current challenges and positive aspects of the lodging landscape, and his outlook for the industry. What initially attracted you to the hospitality industry? My parents came to this great country with little in their pockets, trying to pursue the American Dream.

Motels 173
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MakeMyTrip Goes Global: Expands Reach from 3 Countries to 150

Skift Blog

Skift Take: Having ticked the regulatory compliance boxes, MakeMyTrip is now ready to make its big international debut, with the spotlight shining on the Indian diaspora.

Travel 285
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.