December, 2023

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Hospitality Financial Leadership – Understanding Business Principles

Hotel Financial Coach Blog

Hospitality Financial Leadership – Understanding Business Principles Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy […] The post Hospitality Financial Leadership – Understanding Business Principles

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Alaska-Hawaiian Merger Faces a Justice Department Wary of Airline Combos

Skift Blog

Skift Take: Alaska and Hawaiian are singing a similar tune about their combo that other airlines did before their mergers faced the full force of an anti-consolidation Justice Department.

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Marriott introduces neuroinclusive practices at largest customer events

Hotel Business

Marriott International Inc. has committed to incorporating neuroinclusive practices at Marriott-hosted customer events of 250 people or more globally. This commitment is a result of joining forces with The Neu Project, an initiative from Google’s Experience Institute (Xi) that aims to share resources designed to better accommodate and create a more inclusive experience during meetings and events for neurodivergent attendees.

Events 111
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IHG to open 130-room lifestyle hotel within ‘once-in-a-generation’ Gosford development

Hotel Management

IHG Hotels and Resorts is taking its Voco brand to the New South Wales Central Coast with the signing of a Gosford hotel in partnership with Sydney developer Aland. Opening in early 2025, the 130-room Voco Gosford will offer a contemporary lifestyle hotel as part of a landmark mixed-use development precinct, Archibald by Aland, which will overlook Brisbane Water.

Hotels 104
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Inaugural Hyatt Studios Property Breaks Ground

Lodging

CHICAGO—Hyatt Hotels Corporation marked its entry into upper-midscale lodging in the Americas with the groundbreaking of the first Hyatt Studios property, set to open in Mobile, Alabama in early 2025. Hyatt has entered into a franchise agreement with 3H Group Inc. for Hyatt Studios Mobile/Tillman’s Corner. “We are proud to achieve this construction milestone in bringing the Hyatt Studios brand to life,” said Dan Hansen, global head of Hyatt Studios.

Hotels 108
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Marriott and Ioi Properties Group To Bring W Hotels To Downtown Singapore

Hospitality Net

Marriott International, Inc. announced today it has signed an agreement with IOI Properties Group, one of Malaysia’s leading property developers to bring W Singapore - Marina View, a new 350-room property, to downtown Singapore. The hotel is slated to debut at the site of a 51-story mixed-use development. Perched atop the hotel is Marina View Residences, where a suite of high end apartments is set to redefine luxury living.

Hotels 104

More Trending

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Airbnb Lawsuit in New York Exposes Fake Listings Issue

Skift Blog

Skift Take: Verifying listings has not been a top priority for Airbnb over the years. But trying to root out fake listings through verification measures is high on the agenda for 2024. The effort would leak into 2025 at a minimum.

Travel 136
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How to increase holiday bookings

SiteMinder

What are holiday bookings? Holiday bookings refer to the reservations made by individuals or groups for accommodation, travel, and other related services during their vacation period. These bookings can encompass a range of options, from luxurious five-star hotels to quaint bed and breakfasts, from international flights to local train journeys, and from guided tours to self-driven adventures.

Hotels 94
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Market Trend: Refining Search Engine Marketing Strategies for Full-funnel Marketing - By Carly Ferranolo

Hotel News Resource

The hospitality industry saw unprecedented travel demand in 2022. Pent-up desire to get out of the house and escape the same 10-person circle incited the masses to jump on planes to anywhere outside their 50-mile radius. As a result, the average booking conversion rate (CVR) on SEM jumped from 0.90% in 2021 to 1.40% in 2022, an increase of 56% YoY. That's almost 3x the average during the height of the pandemic in 2020.

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2024 Is Trending in the Right Direction for Hoteliers

Lodging

Hoteliers have plenty to look forward to in 2024. Between accessibility and sustainability, hotels are adapting to a changing landscape in meetings and events—and the larger societal landscape. And hotels are adapting to changing workforce conditions as well. With staffing levels that have never recovered to their 2019 numbers, the focus has shifted to maximizing effectiveness with the staff hotels have—and that means automation, automation, automation.

Hotels 83
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Melia Hotels International Announces Ambitious Global Expansion for Its Luxury Portfolio, With One in Three New Openings a Luxury Hotel

Hospitality Net

Meliá Hotels International, Spain’s leading hotel group and the third largest in Europe, has announced the ambitious global expansion of its luxury brands, with one in three of its pipeline openings within its luxury portfolio. From Europe and Africa to Central America, Meliá brings its signature Spanish hospitality to some of the world’s most captivating locations, with each development offering luxury experiences responsibly.

Hotels 94
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Tourist-triggered emotions

eHotelier

Local populations in tourist areas play a key role in shaping visitors’ environment and in turn the emotional experiences of visitors. However, this is a two-way relationship that also depends on locals’ own disposition towards tourists.

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Paris Hilton Backs New AI Trip Planner and Jet Engine Startup Raises $116 Million

Skift Blog

Skift Take: Paris Hilton is backing a new trip planner that combines AI and social media, shortly after another social media-based travel app announced backing by John Legend.

Travel 131
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Breaking: here’s where citizenM is opening hotels in 2024

Hotel Designs

Hotel Designs Breaking: here’s where citizenM is opening hotels in 2024 Breaking: here’s where citizenM is opening hotels in 2024 The ‘affordable luxury’ lifestyle brand that we all know and love has announced its expansion plans for the year ahead, which will take its total number of hotels to 36 across Europe, North America and Asia… citizenM , the trailblazing hotel brand that arguably wrote the anti-chapter in traditional concept of hospitality, is expanding.

Hotels 76
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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InterContinental Bangkok Sukhumvit Hotel Opens

Hotel News Resource

Article - InterContinental Bangkok Sukhumvit Hotel Opens - IHG Hotels & Resorts announced the opening of InterContinental Bangkok Sukhumvit. Situated in Thonglor, the property offers 241 rooms and suites.

Hotels 82
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Marriott Hotels Joins All-Inclusive Portfolio, First Opening in Early 2024

Lodging

All-Inclusive by Marriott Bonvoy welcomed Marriott Hotels to its portfolio. Beginning in early 2024 with Marriott Cancun, An All-Inclusive Resort, guests can connect with the local culture through experiences, entertainment, and hospitality. With nearly 600 hotels and resorts, Marriott Hotels has affected modern business and leisure travelers, which represents an opportunity to invite travelers of Marriott Bonvoy’s flagship hotel brand for all-inclusive trips.

Hotels 75
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Doug Kennedy Announces Next Topic in His Webcast Training Series: Hospitality Training: 12 Steps to Reclaiming Your Spirit of Hospitality From The Grasp Of Cynicism

Hospitality Net

Kennedy Training Network Inc. (KTN) announced today the topic for Doug Kennedy’s next training webcast. This month’s topic rotates back to hospitality, and it is one that a lot of our participants can relate to: 12 Steps to Reclaiming Your Spirit of Hospitality From The Grasp Of Cynicism scheduled for Monday, December 18, from Noon – 12:40pm EDT.

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Motivating Your Sales Team: A Guide for Sales Leaders

Anthony Cole Training

There are two sides to this topic of motivation. One side is how are your salespeople motivated and what motivates them. The second side is how effective are you as a sales leader at motivating your sales team? Both must be addressed to fully understand this topic of motivation and the impact on sales results.

Sales 71
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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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‘No Hidden Fees’ Is Latest Bill in U.S. Congress to Target Hotel Junk Fees

Skift Blog

Skift Take: When a hotel rate appears in Google Search or on an online platform will it include the junk fee that makes it more expensive than a rival? That's what's a stake in these bills for the travel industry.

Hotels 131
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How small boutique hotels can astonish their guests

eHotelier

Unlike chain hotels, owners of little boutique hotels have the space to go the extra mile to impress their guests and create an experience they’ll never forget. These tips will help you create an unforgettable stay for every guest every time.

Hotels 97
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HVS Report - Global Hotel Industry 2023 Recap and 2024 Outlook

Hotel News Resource

As 2023 ends, regional HVS leaders across the globe take a look back at how the global hotel industry fared this year. Overall, operating metrics shined brightly, with revenue growth achieved in most global markets, while investment activity cooled. The investment market is expected to improve in 2024.

Hotels 81
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Remington Continues Management of La Concha Key West, Autograph Collection

Lodging

DALLAS, Texas—Remington Hospitality announced the rebranding of Crowne Plaza La Concha Hotel in Key West, Florida, to La Concha Key West, Autograph Collection. Remington Hospitality, which managed the property previously, will continue management in conjunction with Premier, which is leading the renovation’s interior design, procurement, and project management.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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New Resource Directory Launched by the Sustainable Hospitality Alliance to Support the Sector Reach Net Positive Hospitality

Hospitality Net

The Sustainable Hospitality Alliance (the Alliance) has unveiled a groundbreaking Resource Directory at COP28, designed to empower hospitality businesses in their pursuit of sustainable practices and the vision of Net Positive Hospitality.

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Texas Western debuts Home2 hotel in Abilene, TX

Hotel Business

Texas Western Hospitality has opened the 128-room Home2 Suites by Hilton Abilene Southwest in Abilene, TX. Located six miles from downtown Abilene and nine miles from Abilene Regional Airport, the property is close to the Mall of Abilene, Taylor County Expo Center, Abilene Zoo and Frontier Texas. The four-story hotel is also close to Dyess Air Force Base, home of the B-1B Lancer, the C-130 J Hercules and soon to be B-21 Bomber test squadron.

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Travel Agency Group Doubles Down on Dispute With American Airlines

Skift Blog

Skift Take: In an exclusive, the leading group of U.S. travel advisors responds to claims by American Airlines that they're Luddites. The group says the carrier's effort to force them to adopt its preferred technology for booking flights is too fast and that, essentially, it's a bully.

Travel 119
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SureStay Plus by Best Western Brooks Debuts in Alberta

Hotelier Magazine

BROOKS, Alta. — The SureStay Plus by Best Western Brooks has opened its doors in Brooks, Alta. SureStay Hotels, comprised of four distinctive brands, offers traditional and longer-stay comfort and value. The hotel features 61 guestrooms, complete with flat-screen televisions, microwaves, mini-fridges and wireless internet. The hotel is also equipped with a business centre offering complimentary fax and print services, a fitness centre and guest laundry.

Hotels 59
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Merriam-Webster's Word Of the Year For 2023 Is 'Authentic': Is Being So More Important Than Ever Before To Our Guests? - By Doug Kennedy

Hotel News Resource

As the final days of slip away, how interesting it is that Merriam-Webster's Word of the Year for 2023 is 'Authentic,' meaning it was the 'most searched' on their site. Because I failed miserably at learning a second language, I have become somewhat of an Etymologist, so I was eager to see how Merriam Webster defined it in their announcement.

Hotels 75
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AHLA Releases Statement in Support of No Hidden FEES Act

Lodging

WASHINGTON—American Hotel & Lodging Association (AHLA) President and CEO Chip Rogers spoke in support of the No Hidden FEES Act, which was introduced in the U.S. House of Representatives by Reps. Young Kim, R-Calif., and Kathy Castor, D-Fla. “The No Hidden FEES Act creates a single standard for mandatory fee display across the lodging industry—from short-term rental platforms to online travel agencies, search engines, metasearch sites, and hotels.

Hotels 67
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MGM Resorts Unveils Vision For Mgm Empire City

Hospitality Net

MGM Resorts International (NYSE: MGM) today unveiled its vision to transition Empire City Casino by MGM Resorts into a world-class entertainment destination, MGM Empire City, if awarded a commercial casino license for its historic Yonkers, New York site. Key elements of the phase one design include a comprehensive casino floor redevelopment and expansion, 5,000-capacity entertainment venue, state-of-the-art BetMGM sportsbook, food and beverage outlets by celebrated chefs, cocktail bars and loung

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LARC: ’23 U.S. RevPAR up 14% vs. 2019

Hotel Business

Lodging Analytics Research & Consulting (LARC) expects U.S. RevPAR to increase by 5.5% to $98.51 this year, resulting in an annual RevPAR 14% above 2019 levels. It anticipates ADR to rise by 4.4% this year to $155.88, or 19% above 2019 levels, while occupancy will increase by 1.0% to 63.2%. For 2024, LARC expects RevPAR to increase by 3.6%, driven by a 2.8% increase in ADR and a 0.8% increase in occupancy.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.