July, 2024

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The AI-Fueled Organization: Transforming for the Future with Oracle

Hospitality Net

In today’s dynamic world of cloud computing and enterprise solutions, Oracle has established itself as a leader by integrating advanced technologies to boost business operations across various industries. Let’s look at the applications of Oracle Hospitality, Oracle Cloud Infrastructure, and Fusion within the broader framework of Oracle’s enterprise solutions, and highlight how these platforms deliver robust, AI-enhanced functionalities, driving efficiency and growth in the hospitality industry a

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Global IT Outage Grounds 1,000s of Planes; Makes ‘Flight Handling Impossible’

Skift Blog

Skift Take: Computer problems are nothing new for airlines and airports, but the scale of Friday's outage is without recent parallel, with Delta and United among those badly affected.

Scale 322
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J.D. Power: 2024 NAGSI Study Shows Travelers Are Paying More for Hotel Rooms

Lodging

TROY, Michigan—With an average daily rate (ADR) for a U.S. hotel room of $158.45 in May 2024—the second-highest month ever behind $159.01 in October 2023 —virtually every traveler in every hotel price bracket is paying more for a hotel room. According to the J.D. Power 2024 North America Hotel Guest Satisfaction Index (NAGSI) Study, travelers’ perceived value for those higher prices greatly depends on how well the hotel delivers on their expectations.

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Marriott International’s Sean Hunt retires after 37 years

Hotel Management

Long-time Marriott International executive Sean Hunt has retired from his position as Area Vice President for Australia, New Zealand, and the Pacific (ANZP), effective Monday July 1. A spokesperson for Marriott confirmed Hunt’s retirement following a 37-year stint with the company announcing an interim leader while a replacement is sought. “Marriott International announced Sean Hunt’s’ retirement as Area Vice President for Australia, New Zealand, and the Pacific (ANZP), effective July 1,” the

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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In anticipation of Nobu Toronto

Hotel Designs

Hotel Designs In anticipation of Nobu Toronto In anticipation of Nobu Toronto In anticipation of its Canadian debut, Nobu Hospitality has released renderings of its latest opening, Nobu Toronto, giving us a taste of what to expect from its highly anticipated opening in early August… The two-level Nobu restaurant and bar will open its doors ahead of Toronto International Film Festival, located just one block away from TIFF Light Box in the Entertainment District.

Dining 130
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Navigating Cyber Threats in Hospitality: Key Takeaways from HITEC 2024

Hospitality Tech

During HITEC 2024, industry leaders discussed the vulnerabilities hotels face from social engineering, complacency in cybersecurity investment, and the dual-edged nature of AI, urging CTOs to adopt a proactive stance.

More Trending

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IHG Debuts ‘Low Carbon’ Hotels, Calls for Green Subsidies

Skift Blog

Skift Take: Can IHG's new green effort satisfy both cost-conscious hotel owners and eco-conscious travelers? IHG admits its new program is just a start. It's not pretending to have all the answers, which is refreshingly honest for a major corporation.

Hotels 314
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A Long-Term Solution to Short-Term Rentals

Lodging

Last month, we saw a powerful example of the American Hotel & Lodging Association’s advocacy influence and reach as we secured an important policy victory that ensures fair treatment for hotels in Hawaii, a major U.S. tourist destination that’s critical to the health of our industry. As our members know, AHLA is constantly monitoring states across the country for policies that discriminate against hotels in favor of short-term rental properties.

Hotels 279
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NAIDOC Week Exclusive: meet Lily Ahnfeldt-Lovatt, Adina-Vibe Darwin Waterfront

Hotel Management

To mark NAIDOC Week 2024, running from July 7-14, HM is shining the spotlight on Aboriginal and Torres Strait Islander people within the hotel industry. Here, TFE Hotels introduces Adina-Vibe Darwin Waterfront F&B Supervisor, Lily Ahnfeldt-Lovatt, in a HM exclusive. Jawoyn* woman, Lily Ahnfeldt-Lovatt was born and raised in the Top End and has an affinity for her country that shines through in spades when you speak to her.

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Exploring the ‘Porcelain Capital’ with Zhengyin Art

Hotel Designs

Hotel Designs Exploring the ‘Porcelain Capital’ with Zhengyin Art Exploring the ‘Porcelain Capital’ with Zhengyin Art Zhengyin Art creates original, elegant artworks, perfectly placed to elevate hotel and public spaces while working in a wide range of mediums from ceramics to hand-forged metal and installations. The studio takes us to Jingdezhen to unravel the possibilities of ceramic in the world of hospitality… Jingdezhen, situated in southeastern China, holds the

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Aperture Hotels reopens Hilton Garden Inn in Georgia

Hotel Business

Hotel management company Aperture Hotels , in partnership with Satori Collective , has reopened the 120-room Hilton Garden Inn Columbus in Columbus, GA. Following a multimillion-dollar renovation, the newly refreshed hotel now offers upgraded public spaces, guestrooms and meeting space, along with parking enhancements, including EV charging stations.

Hotels 108
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Booking’s Countermove to Price Disparities of Hotel Websites

Hospitality Net

Booking.com recently dropped the price parity clause in the European Union. This move has caused a wave of questions and uncertainty in the hotel industry. How will the platform respond to hotels that decide to offer lower rates on their own websites to promote direct sales? The answer could redefine the relationship between OTAs and hotels, creating a scenario full of opportunities and challenges.

OTA 279
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2024 Summer Olympics: Airbnb, Accor, and Air France Hope for Brand Marketing Windfall

Skift Blog

Skift Take: Many industry leaders doubt Paris will enjoy an immediate tourism windfall from the Games. But Accor, Airbnb, and Air France are counting on a boost in brand awareness, with 15 million visitors and a billion viewers watching on TV.

Branding 337
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Tech Roundup: Brand C-Level Execs Tout Impact of Cloud-Based Systems, Artificial Intelligence

Lodging

The hotel technology landscape, like that of many industries, has changed dramatically in recent years, and for many franchise companies, it represents the most obvious opportunity for differentiation and enhanced guest satisfaction. Cloud-based property management systems, text messaging platforms, and artificial intelligence were just a few of the key trends identified by a host of brand C-level executives who discussed some of their latest technology initiatives with LODGING.

Branding 278
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Star Millennium to elevate two Sydney hotels to Crowne Plaza under franchise deal with Trilogy

Hotel Management

Sydney is set to welcome the arrival of two Crowne Plaza hotels over the next six months following a rebrand of existing properties at Sydney Airport and Macquarie Park. Under the ownership of Frank and Wade Huang of Star Millennium Pty Ltd, Holiday Inn Sydney Airport and Courtyard by Marriott, Sydney-North Ryde will be elevated to IHG’s premium Crowne Plaza brand with independent hotel operator, Trilogy Hotels, appointed to manage the day-to-day operations of both properties under a franchise a

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Essential tools every hotelier needs to take hotel management to the next level with AI

eHotelier

AI won’t remove human interaction completely, but it can provide enough support to streamline the workforce and add value to the customers.

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Jean-Michel Gathy – a designer pipeline

Hotel Designs

Hotel Designs Jean-Michel Gathy – a designer pipeline Jean-Michel Gathy – a designer pipeline Jean-Michel Gathy, founder of DENNISTON, is the design genius behind an impressive portfolio of some of the most iconic luxury hotel and resorts in the world. Shifting the focus from hospitality brand to designer, we take a look at Gathy’s well designed pipeline for 2024… An award-winning architect and interior designer with more than 40 years of experience in the hospitality industry, Jean-

Pipeline 105
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How to be a Hotel Buyer Rather than Merely a Hotel Bidder

Hospitality Net

When someone values a hotel, they are generally attempting to estimate its “Market Value.” My newsletter this month will focus on the term “Market Value” and provide insight as to what this term really means during a sales transaction.

Hotels 258
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Expedia Will Soon Get Access to Ryanair Flights as the Companies Make Peace

Skift Blog

Skift Take: The Expedia-Ryanair hotel partnership earlier this year was an early signal that the two big travel companies were on the precipice of settling long-standing differences.

Travel 314
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Ahead of the Curve: Duetto’s New Partnership and New Product

Lodging

Last month, GrowthCurve Capital acquired Duetto, a leading provider of revenue management software for the hospitality industry, from affiliates of Warburg Pincus and other shareholders. Partnering with the private equity firm enables Duetto to further accelerate its AI product development, support the launch of new business lines, and expand into new markets.

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NAIDOC Week Exclusive: meet Matthew Mansell, InterContinental Hayman Island Resort

Hotel Management

To mark NAIDOC Week 2024, running from July 7-14, HM is shining the spotlight on Aboriginal and Torres Strait Islander people within the hotel industry. Here, IHG Hotels and Resorts’ InterContinental Hayman Island Resort Head of Workplace Health, Safety and Environment, Dr Matthew Mansell, CMP, JP, shares his thoughts on the meaning of NAIDOC Week in a HM exclusive.

Resorts 264
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Leveraging data and collaboration to maximise meeting and events revenues today

eHotelier

For many hotels, meetings and event spaces can contribute up to 60 percent of overall revenue. This makes it particularly surprising then that many hoteliers still are not leveraging these areas strategically, resulting in missed opportunities and limiting business growth.

Events 105
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Marriott Long Beach Downtown opens

Hotel Business

Sunstone Hotel Investors Inc. and Marriott Hotels , the signature flag of Marriott Bonvoy’s 30 hotel brands, have opened the Marriott Long Beach Downtown, a waterfront destination located on the city’s promenade. The 12-story hotel offers 376 guestrooms and suites, a rooftop pool and deck with city and ocean views, a central greatroom lobby, a lobby market, an exercise facility, more than 21,000 sq. ft. of meeting space and an all-day restaurant. “With locally inspired design a

Branding 105
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President and CEO of HSMAI, Bob Gilbert Announces Retirement

Hospitality Net

Following 30 years of executive leadership for the Hospitality Sales and Marketing Association International (HSMAI) Americas, HSMAI Foundation and HSMAI Global, the organization is announcing the retirement of President and CEO, Bob Gilbert. A cherished and admired leader in the global hospitality industry, Gilbert has accelerated his retirement plan as a result of a serious health issue.

Sales 264
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One Software Update, a Global Airline Meltdown

Skift Blog

Skift Take: An IT outage early Friday morning sent the world reeling as it affected banks, healthcare and airlines. The airline industry is currently experiencing thousands of disruptions, and it could take days for carriers to bounce back.

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CoStar: U.S. Hotel Room Construction Reaches Highest Level Since February 2023

Lodging

WASHINGTON—The volume of U.S. hotel rooms under construction reached its highest level in 16 months, according to CoStar’s latest June 2024 data. U.S. Hotel PipelineJune 2024 Percentage change from June 2023In construction: 157,713 rooms (up 5.5 percent)Final Planning: 266,619 rooms (up 9.8 percent)Planning: 333,827 rooms (up 38.7 percent) “The number of rooms in construction has grown year over year for four consecutive months,” said Isaac Collazo, STR’s VP, analytics.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Key appointments: Amora, Ovolo, Novotel and Ibis Styles Melbourne Airport

Hotel Management

Dual-branded Melbourne Airport hotel reveals team The team behind the opening of Novotel and Ibis Styles Melbourne Airport has been revealed. Leading a team of more than 200 staff is General Manager, David Alexander. He brings over 15 years leadership experience, most recently as part of the pre-opening team at the dual-branded Novotel Melbourne and Ibis Melbourne Central.

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Revenue growth management in food service: What you should think about

eHotelier

By combining modern technology with an analytical mindset, you can refine your operations, target high-performing markets, and realign your offering with consumer demands to achieve sustained revenue growth.

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Ron Fader joins HVMG as SVP, finance & accounting

Hotel Business

Hospitality Ventures Management Group (HVMG) has appointed Ron Fader as SVP, finance & accounting. In his new role, he will work on the hotel day-to-day financial accounting, financial reporting, cash flow planning and management activities. “Ron has a proven track-record of cultivating service-driven teams that are oriented toward performance and committed to the practice of continuous improvement while supporting the properties’ and management company’s financial goals,” said Linda Philp,

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Craddock Terry Hotel Shoemaker’s American Grille Relaunches Restaurant with New Executive Chef Ray Garrow

Hospitality Net

The Craddock Terry Hotel, an award winning boutique hotel located in the heart of Lynchburg, is thrilled to announce the relaunch of their signature restaurant, Shoemakers American Grille. This Sophisticated American Grille is launching its new dinner and drink menus. The culinary focus is on fresh and light cuisine, curated by the new Executive Chef Ray Garrow, pairing perfectly with the new cocktail menu.

Hotels 264
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.