April, 2024

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Calling His Shots: Industry Veteran Kenneth Fearn Prioritizes Need for More Diverse Hotel Ownership

Lodging

When Kenneth Fearn entered the lodging industry a couple of decades ago, many of the diversity and inclusion programs that now exist were just getting their start and consequently were of little help. Nevertheless, armed with a strong financial background and an intense desire to get out on his own, Fearn firmly established Integrated Capital, which gave him the ability to “call his own shot.

Hotels 298
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Here’s How the 2024 Solar Eclipse Will Impact Air Travel

Skift Blog

Skift Take: The solar eclipse will have a minimal impact on air travel, but airlines are operating a slew of flights that will give flyers a special view of the once-in-a-lifetime event.

Travel 334
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Marriott International Inks Agreement to Debut the Westin Brand in the Celebrated Island of Penang

Hospitality Net

The signing ceremony was graced by His Royal Highness, Tuanku Raja Muda of Perlis and Chairman of Westfield Global Sdn Bhd (centre) joined by Dato’ Yeoh Yih Sean, Director of Westfield Global Sdn Bhd (on his left), Mr. Kevin Chen, Senior Vice President Hotel Development, Asia Pacific Marriott International (on his right) and witnessed by esteemed Directors from Westfield Global Sdn Bhd and representatives from Marriott International.

Branding 321
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‘No area untouched’: Adina Town Hall to shut temporarily for ‘major’ renovation

Hotel Management

Adina Apartment Hotel Sydney Town Hall is set to be transformed under a new multi-million-dollar refurbishment confirmed to start mid-April. From April 16, the Toga-owned hotel be fully shut down for renovations with a target completion date ahead of Christmas and New Year, in December 2024. TFE Hotels’ Group Chief Operating Officer, Chris Sedgwick, described it as a “major scale project” and “a huge repositioning of the asset”, which is in line with TFE Hotel’s contemporary vision for the brand

Retail 298
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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5 Tips for Asking Your Prospect Better Questions

Anthony Cole Training

You don’t want to look, act, or sound like every other salesperson when asking your prospect questions. There is an art and a science to being masterful at asking your prospect better questions and building a strong, credible relationship with them. Read on to learn 5 tips for asking meaningful, exploratory, and courageous questions.

Sales 276
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Sustainable advantage: How renewable energy is transforming the hospitality industry

eHotelier

The more renewable energy is integrated into the hospitality industry, the better understanding industry professionals will have of the impact it makes on ROE and the environment. Innovations will continue to develop as the importance of renewable energy in hospitality is realized.

More Trending

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How Remote Workers Are Reshaping Corporate Travel Policies

Skift Blog

Skift Take: Business travel by remote and hybrid workers has presented new complexities for corporate travel managers, and costs are just one issue.

Travel 347
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YOTEL Geneva Lake Officially Opens Its Doors

Hospitality Net

The international and innovative hotel brand, YOTEL, welcomes guests to its highly anticipated opening of YOTEL Geneva Lake, featuring Switzerland’s first Nordic-inspired gastronomy destination.

Branding 263
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Key appointments: 25hours Sydney, Langham Hospitality Group, Marriott International and more

Hotel Management

25hours Sydney names General Manager Australia’s first 25hours hotel, which is scheduled to open in the first quarter of 2025, has appointed Silvia Kypriotis as its General Manager. Kypriotis brings over 20 years of hotel industry experience, having started her career with Stamford Hotels and Resorts and worked across various managerial positions within hotel operations at Accor.

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Twenty Four Seven Hotels adds digital tipping

Hotel Business

Twenty Four Seven Hotels, a third-party hospitality management company for premium-branded, select-service and lifestyle hotel segments in the western U.S., has partnered with Shiny, a digital tipping platform, to provide services for more than 450 associates across its 30 hotel portfolio. The service is available across multiple hotel departments, including housekeeping.

Hotels 116
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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In defense of tradition: Why hotels should resist the urge to change

eHotelier

The future of hospitality lies not in abandoning its roots in pursuit of novelty but in deepening its commitment to the principles that have always defined it: warmth, welcome, and a dedication to the well-being of every guest.

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Graduate Princeton Set to Open in June 2024

Lodging

PRINCETON, New Jersey—Graduate Hotels announced that its latest hotel in Princeton, New Jersey is accepting reservations ahead of its opening in early June 2024. This property marks the 34th hotel in the brand’s portfolio. Graduate Princeton will have 180 guestrooms, as well as a signature food and beverage offering and nearly 6,000 square feet of public space decorated in the brand’s maximalist style.

Hotels 293
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Boeing CEO Dave Calhoun Made $32.7 Million in 2023

Skift Blog

Skift Take: Boeing CEO Dave Calhoun was awarded some of his highest compensation during his short tenure at the helm of the beleaguered U.S. plane maker, but he did not receive a bonus for 2023.

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First Kimpton Opening Planned in Lisbon, Portugal

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of Kimpton Lisbon, the first Kimpton Hotels & Restaurants property in the Portuguese capital. Set to open its doors in early 2025, the boutique luxury hotel marks the second Kimpton to come to Portugal, following the signing of Kimpton Algarve São Rafael Atlántico in late 2023.

Resorts 250
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Melbourne Vibes: TFE opens Docklands hotel and Flinders’ Street rooftop bar

Hotel Management

Vibe Hotel Melbourne Docklands has begun welcoming guests following its official opening on Monday April 8. The 273-room hotel, formerly Four Points by Sheraton, is owned by MA Financial Group and operated by TFE Hotels. TFE Hotels’ Group Chief Operating Officer, Chris Sedgwick; Senior Director of Operations ANZ, Tish Nyar; and Regional General Manager VIC, Stephen Moore, joined Hotel General Manager, Nigel Maxey, for the opening celebrations.

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Bed Bug Population Booms as Travel Season Looms

Hotel Business

Earlier this year, Orkin’s annual list of the “50 Worst American Cities for Bed Bugs” was released. While the order of the cities may slightly shift each year, one fact remains constant: these bugs aren’t going anywhere. In fact, they are increasing, and not merely in urban areas. Suburban and rural America are also becoming homes for the pests as their relentless march continues.

Travel 116
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Six winning strategies to increase direct bookings

eHotelier

Implementing effective strategies to increase direct bookings is essential for maximizing revenue, enhancing guest relationships, and maintaining control over the booking process.

Revenue 105
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50+ Hotel Management Companies to Know in 2024

Lodging

The U.S. hospitality industry has made significant strides within the past year, and the pace only continues to grow despite challenges. The AHLA recently predicted the demand for hotel jobs will outpace overall market job growth over the next five years, but at the same time, two-thirds of hotels are still experiencing staffing shortages. CBRE reported that the commercial real estate lending market demonstrated signs of stabilization at the end of 2023 even though transaction […] The post

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Brazil Delays Visa Requirement for American Tourists Until 2025

Skift Blog

Skift Take: Brazil keeps pushing back its visa requirement for tourists from Australia, U.S. and Canada. Given the value of these markets to Brazil, maybe it should scrap the requirement altogether.

Market 300
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Accor One Living, One Year Later: a Turnkey Solution for Accor’s Mixed-Use and Branded Residences Expertise

Hospitality Net

Branded residences are one of the fastest growing categories in the hospitality industry. At the start of 2023, Accor, a leading global player in the branded residences category, launched Accor One Living, an industry-first 360° platform for mixed-use projects and branded homeowner communities.

Branding 259
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Winning formula: judges share top tips as hotel design awards deadline nears

Hotel Management

There are just a few days left to enter the 2024 Australasia-Pacific Hotel Design Awards, with entries closing on Friday April 12, 2024. Enter your hotel project now. Exceptional new-build hotels, impressive conversion projects and stellar refurbishments – completed and opened in 2023 – from across Australia, New Zealand and the South Pacific will be recognised this year.

Hotels 262
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HB on the Scene: Leaders discuss AI, labor and other issues at AAHOACON24

Hotel Business

At the 2024 AAHOA Convention & Trade Show at the Orange County Convention Center in Orlando, brand leaders took to the stage during the first General Session to discuss the issues affecting the hotel industry. Moderated by Sarah Dandashy , creator, Ask a Concierge , the panel included Geoff Ballotti , president/CEO, Wyndham Hotels & Resorts ; John Murray , president/CEO, Sonesta ; Rajiv Trivedi , board member, Red Roof ; Julie Arrowsmith , president/CEO, G6 Hospitality ; Greg Juceam , pr

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Maintainability vs sustainability: Finding the common ground in property management

eHotelier

Juggling maintenance and sustainability in a property is a balancing act between deciding what level of maintenance we want to achieve and can afford and ensuring that the property runs as efficiently as possible without compromising on service or standards.

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Brand CEOs Identify Top Challenges, Industry Disruptors During AAHOA Panel

Lodging

As a handful of major brand CEOs assembled during AAHOACON ’24 to weigh in on key industry issues, a major focal point was increased operating costs and their impact on margins. Speaking during the opening general session, the executives identified a number of ongoing challenges and potential industry disruptors, including increased government regulation, as well as the continued emergence of artificial intelligence.

Branding 284
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Young U.S. Travelers Ditch Online Travel Agents for Bank Booking Sites: Skift Research

Skift Blog

Skift Take: Young Americans are shunning online travel giants like Expedia and Booking.com in favor of credit card travel portals, such as Chase Travel and Capital One Travel, a Skift Research survey found.

Travel 320
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Ireckonu Announces Latest ISO Recertification, Renewing Commitment to Highest Industry Security Standard

Hospitality Net

Ireckonu, an innovative Hospitality Middleware and Customer Data Platform for hotel chains, today announced the achievement of ISO/IEC 27001:2022 certification, a globally recognized standard for information security management systems (ISMS). This certification demonstrates Ireckonu’s comprehensive commitment to the highest level of security for sensitive information and data.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Crystalbrook breaks ground in Canberra with new-build hotel slated to open in 2027

Hotel Management

Crystalbrook Collection is expanding its presence to the Australian Capital Territory, in line with founder Ghassan Aboud’s vision to become “a truly national hotel group”. A partnership with prominent Canberra developer Tony Pan of TP Dynamics, will see the construction of a new-build hotel in the nation’s capital, slated to open in the first quarter of 2027.

Retail 276
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Raines adds Cambria Charleston Riverview to portfolio

Hotel Business

Raines has secured the management contract for the Cambria Charleston Riverview in Charleston, SC. This 126-room property, owned by RREAF Holdings , is the company’s seventh hotel in the Charleston market. “For a variety of reasons, we’ve decided to partner with Raines on this property,” said Kip Sowden, chairman/CEO, RREAF Holdings. “The Raines team sets itself apart with its deep understanding of the Charleston market, the personalized approach of its leadership and strong ties to the lo

Shopping 105
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In the tenches: Insights from hospitality law expert

eHotelier

Members of the steering committee for Female Founders in Hospitality and the Academy of Hospitality Industry Attorneys talk about the practice of law, specifically in the hospitality sector.

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Compound Success is the Goal For AAHOA as It Looks Forward After 35-Year Milestone

Lodging

AAHOA Chairman Bharat Patel kicked off AAHOACON ’24 by highlighting a number of examples of the progress and increased clout of the association as it celebrates its 35th anniversary milestone. Patel—who referenced “compound success” as a prevalent theme of the event, which drew more than 6,500 attendees—further stressed that this is just the beginning for the Asian American Hotel Owners Association (AAHOA).

Events 284
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.