March, 2024

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Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powered Assistant

Are Morch

In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for hotels. Velma is not just any virtual assistant; it’s a game-changer, transforming online visitors into loyal guests through a […] The post Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powe

Revenue 331
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Build A Better Menu: Solving the Profit vs. Price Puzzle

Lodging

A strategically designed menu has an enormous impact on customer choice and your bottom line. Menus created with top food choices in mind will encourage the customer to explore their options and pick something they might not normally choose. If implemented correctly, this will have a positive effect on your profits. Explore the art and science of menu engineering.

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Google’s New Travel AI Tools Want to Plan Customer Trips

Skift Blog

Skift Take: Google is the among the tech giants investing in a reimagined, AI-powered future of travel planning and booking. How can the smaller companies compete?

Travel 347
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Chile’s Tierra Atacama Announces $12 Million Refresh, With New Interiors and Suites to be Revealed in 2025

Hospitality Net

The luxury desert lodge will be closed for the remainder of 2024 for a thorough upgrading of the property’s interiors, spearheaded by the original design team of architects Rodrigo Searle and Matías González, featuring refreshments to furniture and the addition of suite room types.

Closing 284
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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‘It’s going to be outstanding’: Hilton boss reveals strong First Nations influence for Australia’s first Waldorf Astoria

Hotel Management

Hilton is gearing up to launch new brands into the region including urban micro-hotel brand Motto by Hilton, Hilton Area Vice President and Head of Australasia, Paul Hutton, told a small group of media at a roundtable on Thursday. The company’s focus on strategic and organic growth has resulted in 32 hotels operating across the region, with more on the way, the Australasia boss confirmed.

Pipeline 288
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AI is here and it’s impacting hotel operations, starting with Housekeeping

eHotelier

AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages.

More Trending

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Meeting With Success

Lodging

What initially inspired you to get into the hospitality business? I was born with a love of travel and hotels, but it was really my grandmother who instilled in me a deep appreciation for beautiful and special places around the world. My father was also hugely influential in my interest in hotels as real estate and creative problem solving. Who were some of your mentors or role models, male or female, and what were their most […] The post Meeting With Success appeared first on LODGING Maga

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Former JetBlue CEO Took Home $10.8 Million in 2023

Skift Blog

Skift Take: Robin Hayes raked in some of his highest compensation during his 8-year tenure as JetBlue CEO while the carrier struggled to reach profitability in 2023.

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Peachtree Group Thrives Amid Debt Market Dislocation, Anticipates Deploying $1.0 Billion in Real Estate Credit Investments

Hospitality Net

Peachtree Group (“Peachtree”), a diversified commercial real estate investment firm, announced it has closed approximately $660 million in credit investments since Dec. 1, 2023, with an additional $350 million anticipated closing over the next 30 to 45 days.

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Exclusive: championing inclusivity in the hotel industry on International Women’s Day

Hotel Management

Each year, International Women’s Day raises a variety of conversations about gender equity. In 2024, the focus is on inclusivity, with the theme ‘Inspire Inclusion’ looking at ways to combat bias, stereotypes, and discrimination in the quest for a gender equal world. Here, women in hotels, from a variety of cultural and career backgrounds, share their experiences of inclusion in the industry, and the ways in which they are committed to a more diverse future.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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The domino effect of training and development for hospitality employees

eHotelier

Recognizing the importance of education and utilizing different styles of teaching will eventually motivate the employees to higher performance and will lead to higher customer satisfaction and loyalty.

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HB on the Scene: Mit Shah, Noble Investment Group, discusses travel trends and opportunities

Hotel Business

Hotel Business Senior Editor Gregg Wallis sits down with Mit Shah, CEO, Noble Investment Group, to hear why he is optimistic about the industry and why he likes the midscale extended-stay segment. The post HB on the Scene: Mit Shah, Noble Investment Group, discusses travel trends and opportunities appeared first on hotelbusiness.com.

Travel 111
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A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

Lodging

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term, from locations that can be explored for pleasure when off the clock, often with partners and families. Seven hotel executives recently described for LODGING the emergence and evolution of bleisure, and how their respective properties are making the most of it: The comments of these hospitality insiders reflect the growing prevalence

Hotels 298
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DOJ and FTC Weigh in on Hotel Price Collusion Case

Skift Blog

Skift Take: Two U.S. federal agencies warned hotel companies that using the same pricing software as rivals use may risk violating antitrust law in highly concentrated markets.

Hotels 320
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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JW Marriott Unveils a Mindful Haven with the Opening of JW Marriott Hotel Nairobi

Hospitality Net

Captivating design, mindful moments, and vibrant dining destinations await at JW Marriott Hotel Nairobi within Kenya’s cosmopolitan capital cityJW Marriott Hotel Nairobi - PoolJW Marriott Hotel Nairobi - Standard King.

Dining 281
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Quest opens new-build hotel in billion-dollar Sutherland Shire precinct

Hotel Management

The Ascott Limited, Australia has opened a 71-key Quest property as part of a billion-dollar Novm development in Sydney’s Sutherland Shire. Located within Woolooware Bay Town Centre – a precinct that includes a shopping centre, waterfront parklands, a shared pedestrian/cycle path, outdoor fitness zones and children’s playground – Quest Woolooware Bay is close to the ocean, golf courses and PointsBet Stadium.

Shopping 279
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Embedding sustainability into a hotel starts with leadership

eHotelier

Of all the places to learn about how to successfully embed sustainability into large-scale hotel operations, few would think to start with Las Vegas. And yet, largely stemming from its desert location, water recycling and renewable energy programs have been up and running for quite some time at these casino resorts.

Casinos 124
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NCG Hospitality opens Moxy Madison Downtown

Hotel Business

NCG Hospitality has opened the Moxy Madison Downtown hotel in Madison, WI. It is the brand’s first hotel in The Badger State. The property features 151 guestrooms, including the two-room Rockstar Suite with decor inspired by the rock-and-roll lifestyle. Guests checking in to the hotel at the bar are offered a signature welcome drink. Amenities include a second-story lounge; a top floor restaurant opening this summer; a lobby filled with games; Bar Moxy; a fitness center; a 898-sq.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Hampton by Hilton Reaches 3000th Hotel Milestone

Lodging

Hampton by Hilton celebrated the opening of its 3000th hotel. The Hampton brand is known for its several hospitality mainstays, such as hot breakfast with The Hampton Waffle, all-white bedding, and curved shower rods. In addition to the opening of its 3000th hotel, this year marks a year of milestones for Hampton, including the brand’s 40th anniversary, entry into its 40th country, and a groundbreaking entry into its fifth continent, Africa.

Hotels 299
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Southwest Is No Longer a Low-Fare Airline, Ryanair CEO Says

Skift Blog

Skift Take: Michael O'Leary says Southwest's all-inclusive fares are a sign that the airline has lost its 'passion' for low-cost travel.

Travel 324
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art’otel Rome To Open In The Italian Capital

Hospitality Net

art’otel, the contemporary lifestyle hotel brand owned by PPHE Hotel Group, the international hospitality real estate group which develops, owns and operates hotels and resorts and is made famous since 1989 by the success of its Park Plaza properties, is pleased to announce art’otel Rome Piazza Sallustio, its flagship European hotel set to open in the first half of 2024. art’otel Rome Piazza Sallustio, a new premium lifestyle hotel with art and gastronomy at its core, lands in the heart of the I

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Radisson Red to debut in Auckland with 322-key hotel to open in 2025

Hotel Management

Radisson Hotel Group is set introduce its Radisson Red brand to Auckland next year in the form of a purpose-built 322-key hotel in the CBD. Owned by prominent developer Stonewood Group, Radisson Red Auckland will form part of a mixed-use commercial development on Queen Street. Known for its stylish spaces with standout designs, Radisson Red is expected to bring a modern lifestyle experience that draws inspiration from the surrounding arts and entertainment venues.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How to combat low customer retention in hospitality

eHotelier

Here's a look at why customer retention is so crucial for businesses and how to overcome the hurdles that companies in the hospitality industry encounter when trying to build customer loyalty.

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6 Most Unique Hotel Lobby Spaces

Hotel Designs

Hotel Designs 6 Most Unique Hotel Lobby Spaces 6 Most Unique Hotel Lobby Spaces We explore six of the most unique hotel lobby spaces around the world, highlighting the design trends that are shaping the future of this crucial first impression. Hotel lobby spaces are more than just a transition zone. They set the tone for an entire experience, be it a luxurious hotel stay, a productive workday in an office building, or a visit to a cultural institution.

Hotels 111
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Hyatt Regency Brand Collaborates With Future, a Personal Training Platform

Lodging

CHICAGO—Hyatt Hotels Corporation announced a collaboration between the Hyatt Regency brand and Future, a personal training platform that connects users with a fitness coach to create customized virtual workouts. Launching at 26 Hyatt Regency hotels and resorts in the United States, the collaboration includes workouts developed by Future trainers that are customized for each hotel and resort’s fitness center and equipment.

Branding 306
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Hilton CEO Chris Nassetta Talks Hotel Pipeline, Loyalty, and More

Skift Blog

Skift Take: In a recent interview, Hilton CEO Chris Nassetta discussed the hotel giant's record-breaking year for hotel development, the drivers behind its loyalty program's growth, and how it's trying to tame its carbon emissions.

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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Scandic Go Brand Continues to Expand - 2025 Opening Planned in Oulu, Finland

Hospitality Net

Scandic has signed a long-term lease agreement with property developer SRV for a new 144-room Scandic Go in Oulu, Finland. The hotel will be centrally located in northern Finland’s largest city and is expected to open during the second half of 2025.

Branding 286
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Speakers revealed: global design leaders announced for Design Inn Symposium

Hotel Management

Global designers and key performers from across Australasia have been announced for leading hotel architecture and interior design conference, Design Inn Symposium , which returns to SkyCity Adelaide on Tuesday 30 April 2024. Damien Perrot, Accor This year, Accor’s Global Chief Design, Technical Services & Innovation for PME, Damien Perrot, will take to the stage to share his insights into the global hotel design landscape, covering key challenges and opportunities, in a one-on-one Q&A s

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9 proven ways to grow your occupancy rates

eHotelier

Fortunately, price isn’t the only tool available to hoteliers looking to improve their occupancy rate. Here's a look at how to increase hotel occupancy with some tried-and-true approaches and introduce some important considerations to keep in mind when monitoring this common hotel performance metric.

Occupancy 119
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HB Exclusive: Bret Chittenden promoted to Expotel president

Hotel Business

Expotel Hospitality , a full-service, third-party hotel management company, has promoted Bret Chittenden , formerly the firm’s COO, to president. He has been part of the company since its inception in 1999 and previously worked for the founders of the company, George Newton (the current chairman) and the late David Burrus. “I want to thank Mr. Newton and late Mr.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.