Lodging

NOVEMBER 14, 2023

These strategies present an opportunity for hoteliers to curate […] The post Tracking Snacking: Three Consumer Trends to Help Hoteliers Curate Their F&B Offerings appeared first on LODGING Magazine.

Consumer 298

Consumer Scale Dining Operations 298

Hospitality Net

JUNE 22, 2023

The majority (85%) of consumers believe they are currently living with uncertainty, with more than half (52%) expecting this to last for more than 12 months, according to new research from Accenture, the latest in a series of consumer surveys that Accenture has been conducting to test the pulse of consumer outlook and sentiment since the start of the (..)

Consumer 243

Consumer 243

Skift Blog

DECEMBER 20, 2023

Skift Take: Airbnb will offer compensation worth about $154 per customer. Remember, Airbnb: That's $230 in Australian dollars. Sean O'Neill Read the Complete Story On Skift

Consumer 287

Consumer Travel 287

Hospitality Net

OCTOBER 9, 2023

Consumers are increasingly aware of the impact that travel has on the environment and its role in the climate crisis. With tourism accounting for 8% of the world’s carbon emissions and the hotel sector alone responsible for one-eighth of that volume, more travelers are choosing to book hotels with solid eco-credentials.

Consumer 187

Consumer Tourism Hotels Travel 187

Hospitality Net

FEBRUARY 1, 2024

Now all that has changed: Consumer insight is now a crucial driving force in corporate decision-making. Today, consumers increasingly seek to support organizations that align with their own moral and ethical views. That is particularly true of younger consumers, with Millennials and Gen Z leading the charge.

Consumer 113

Consumer Business 113

Skift Blog

DECEMBER 15, 2023

Skift Take: Today's podcast looks at airline passenger complaints, Dubai’s ascendency, and Indian tourists’ interest in African nations. Rashaad Jorden Read the Complete Story On Skift

Consumer 264

Consumer 264

Hospitality Net

JUNE 26, 2023

Consumers across the U.S. The overall price of lodging has climbed 23.6% over the last two years, but a new study from global accommodations search platform trivago reveals there’s a continued desire to hit the road this summer, even if it means finding new ways to cut costs.

Consumer 202

Consumer Accommodation Travel 202

Hotel Management

SEPTEMBER 28, 2023

The post Marriott launches midscale brand for value-conscious consumers appeared first on Hotel Management. It follows the company’s recent move into the affordable midscale space with City Express by Marriott in the Caribbean and Latin America and the announcement of its plans for StudioRes in the US and Canada.

Consumer 147

Consumer Branding Intent Shopping 147

Hotel Management

MARCH 7, 2024

“Despite ongoing macro-economic and geopolitical challenges, 2024 looks set to be a strong year for European travel as consumers prioritise it above other forms of discretionary spend,” said Accor Premium, Midscale and Economy, CEO for Europe and North Africa, Patrick Mendes. Consumer focus on wellness is here to stay.

Consumer 130

Consumer Travel Accommodation Business 130

eHotelier

FEBRUARY 6, 2024

By strategically integrating joy and surprise into your customer interactions, you tap into the realm of consumer psychology. Understanding the triggers that evoke positive emotions allows you to craft memorable experiences, strengthening the bond between customers and your brand.

Consumer 119

Consumer Branding 119

MediaBoom

FEBRUARY 23, 2024

These consumers seek out exclusivity, sophistication, and prestige in the products and services they choose to indulge in. We will explore the ways to identify and engage luxury consumers, with a specific focus on affluent customers who are seeking high-end products and experiences. What Values Drive Your Luxury Brand Target Audience?

Consumer 81

Consumer Branding Market Research Market 81

Hotel News Resource

NOVEMBER 17, 2023

Article - Euromonitor International Unveils Top Global Consumer Trends for 2024 - Consumers are seeking to improve their health and wellbeing by taking a break from the mundane

Consumer 109

Consumer Hotels 109

Hospitality Net

JUNE 16, 2023

SevenRooms, a guest experience and retention platform for the hospitality industry, released its latest consumer report, “2023 Dining Discovery & Booking Report,” highlighting how guests discover new restaurants and book reservations.

Consumer 176

Consumer Dining Hospitality 176

Hospitality Tech

APRIL 22, 2024

Software Advice’s 2024 Automated Customer Experience Survey finds consumers demand speed and technology while shopping yet reject automation at multiple touch points.

Consumer 52

Consumer Retail Shopping 52

Skift Blog

SEPTEMBER 29, 2023

Skift Take: Carnival Cruise executives don't see the macroeconomic slowdown everybody is talking about. Dawit Habtemariam Read the Complete Story On Skift

Consumer 281

Consumer 281

Hotel Business

JANUARY 23, 2023

A new report by World Travel & Tourism Council (WTTC) and Trip.com Group, together with Deloitte, reveals a heightened appetite for sustainable tourism among consumers, with 69% of travelers actively seeking sustainable travel options. tourists leading the list as big spenders.

Consumer 120

Consumer Travel Tourism Sales 120

Hotel Management

JULY 9, 2023

A crossover between consumer brands and hotels has been on the rise in recent years, particularly when it comes to designer brands with a cult following. His advice for hoteliers looking to explore consumer brand partnerships is to seek out a complementary brand that amplifies your core proposition and point of difference.

Consumer 130

Consumer Branding Accommodation Hotels 130

Hotel Business

JUNE 28, 2023

Consumers across the U.S. consumers are still planning to travel this year. consumers are headed this year. consumers are headed this year. Compare, compare, compare As consumers change spending habits, they are becoming smarter about how they spend their money. The overall price of lodging has climbed 23.6%

Consumer 105

Consumer Travel Accommodation Closing 105

Skift Blog

JUNE 16, 2023

Awaze Group’s Henrik Kjellberg and Evolve’s Brian Egan share why they believe their consumers' demands are different from those in other industries. Skift Take: A short-term rental customer can shift up and down the value chain better than most. Jess Wade Read the Complete Story On Skift

Consumer 130

Consumer 130

Skift Blog

MARCH 23, 2023

Skift Take: Litigation against timeshare resorts isn't uncommon. But, even if the lawsuits get class action status, the damages for publicly traded companies including Hilton, Marriott and Travel + Leisure Co. are unlikely to be significant as it is part of "normal course of business."

Consumer 256

Consumer Resorts Travel Business 256

Skift Blog

JULY 18, 2023

Skift Take: Findings from Expedia Group’s March 2023 research can help travel providers deepen their understanding of traveler priorities around loyalty rewards — including price discounts and the flexibility to use rewards across brands and different trip elements like hotels, flights, car rentals, and activities.

Consumer 246

Consumer Travel Branding Hotels 246

Hospitality Net

JANUARY 17, 2024

Marriott International (NASDAQ: MAR) announces a series of internally elevated roles and new appointments that completes its Consumer Operations team in Asia Pacific excluding China (APEC).

Consumer 100

Consumer Operations Sales Revenue 100

Hotel Business

FEBRUARY 15, 2024

The study found a strong link between personalization and overall satisfaction, validating earlier research that showed 61% of consumers are willing to spend more with companies if they offer a customized experience. The post Medallia: 61% of consumers willing to spend more for personalized experiences appeared first on hotelbusiness.com.

Consumer 69

Consumer Retail Scale Market Research 69

Hospitality Net

MAY 2, 2023

Afew months into this year, the state of the US economy continues to be in great flux. Although inflation rates are lower than this time last year, they still remain high, more than twice the Federal Reserve’s target. Federal Reserve officials have raised interest rates over the past year, and are signaling that more increases are still to come.

Consumer 241

Consumer Market Marketing 241

Hospitality Tech

SEPTEMBER 17, 2023

Consumers are cutting back on alcohol and other purchases, according to a Popmenu study. Restaurant labor costs surge, prompting more tech adoption to meet demand.

Consumer 105

Consumer Dining 105

Hospitality Tech

MARCH 13, 2024

Discover how consumer attitudes towards travel loyalty programs have shifted in the past 12-24 months and learn about the key priorities for loyalty brands in maximizing customer lifetime value.

Consumer 59

Consumer Branding Travel 59

Skift Blog

JULY 12, 2023

Skift Take: Expedia ended its supplier relationship with Hopper over a variety of business practices it finds abhorrent. Was there a competitive motive involved, as well? Dennis Schaal Read the Complete Story On Skift

Consumer 246

Consumer Business Travel Hotels 246

Skift Blog

MARCH 29, 2023

Skift Take: Google has the data to understand exactly how the travel industry has changed post-pandemic — and how its technology needs to change with it. Justin Dawes Read the Complete Story On Skift

Consumer 246

Consumer Travel Hotels 246

Hotel Designs

MARCH 28, 2023

This is made entirely from recycled wood, with 92 per cent coming from locally sourced post-consumer materials including old furniture. Main image credit: UNILIN Panels The surface panel made with 90% post consumer wood Hamish Kilburn. Whatever the look, Hive is made with UNILIN Evola-Belspan 100 per cent recovered chipboard.

Consumer 92

Consumer Retail Construction Hospitality 92

eHotelier

MARCH 26, 2024

New research from Journey reveals spa trends including changes to lead times, and cheapest and busiest days for spa breaks and treatments, highlighting opportunity for hotel spas to increase their revenue

Consumer 115

Consumer Revenue Hotels 115

Anthony Cole Training

SEPTEMBER 1, 2020

Within 10 years, Hispanics will account for over 21% of the population in the United States. There is a valuable opportunity to understand and proactively adjust to this coming shift in demographics.

Consumer 265

Consumer Target Marketing Closing Sales 265

Hospitality Tech

JANUARY 10, 2024

In 2019, consumers trusted hotels more than the average across all industries, but this trust plummeted in 2020. It has since recovered somewhat but consumer trust remains lower than it was in 2019 and lower than other industry sectors.

Consumer 59

Consumer Hotels 59

Skift Blog

APRIL 11, 2024

Skift Take: Credit card loyalty programs play a unique role in shaping consumer behavior and travel spending. A new report from iSeatz explores how banks are structuring their rewards to encourage flexibility, enable choice, and unlock value for today’s consumers. iSeatz Read the Complete Story On Skift

Travel 264

Travel Consumer 264

Hotel News Resource

JANUARY 25, 2024

By strategically integrating joy and surprise into your customer interactions, you tap into the realm of consumer psychology. Understanding the triggers that evoke positive emotions allows you to craft memorable experiences, strengthening the bond between customers and your brand.

Consumer 45

Consumer Branding Business Hospitality 45

Skift Blog

JANUARY 16, 2024

Skift Take: As brand loyalty and consumer retention become increasingly important business metrics, travel brands must find new and innovative ways to reach and engage consumers. Amazon Ads Read the Complete Story On Skift

Travel 345

Travel Consumer Branding Business 345

Hospitality Tech

APRIL 20, 2023

Survey also indicates that consumers are tired of waiting, and the majority prefer to order and pay through mobile devices.

Consumer 94

Consumer 94

Hospitality Today

FEBRUARY 12, 2024

Consumers need to feel like their data is being respected, and that the one-to-one relationship between a consumer and a brand is being valued by the company

Consumer 40

Consumer Marketing Strategy Market Marketing 40