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Consumer Complaints Against Airlines Have Soared

Skift Blog

Skift Take: A consumer watchdog report found that complaints against airlines have continued to increase in 2023, despite improvements made on cancellations and delays. Meghna Maharishi Read the Complete Story On Skift

Consumer 317
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Revitalizing Hotel Content Management for the Modern Consumer

Hospitality Net

In today’s consumer-driven marketplace, the hospitality industry faces the formidable challenge of adapting its content strategy to meet the evolving preferences of potential guests. This creates a scenario where managing content becomes as dynamic and multifaceted as the consumers it aims to engage.

Consumer 130
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DOT Teams Up With State Attorney Generals to Investigate Airline Consumer Violations

Skift Blog

Skift Take: Transportation Secretary Pete Buttigieg said the partnership would fast-track the process for resolving passenger complaints. Meghna Maharishi Read the Complete Story On Skift

Consumer 313
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Decoding consumer psychology: Secrets to customer delight

Hospitality Net

By strategically integrating joy and surprise into your customer interactions, you tap into the realm of consumer psychology. Understanding the triggers that evoke positive emotions allows you to craft memorable experiences, strengthening the bond between customers and your brand.

Consumer 199
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A Recruiter’s Guide To Hiring In 2021

With vaccination rates rising, consumers spending more money, and people returning to offices, the job market is going through a period of unprecedented adjustment. As the New York Times observed, “It’s a weird moment for the American economy.” And recruiting professionals are caught in the middle.

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Trip.com Group To Showcase New Consumer Trends and AI Innovations at ITB Berlin 2024

Hospitality Net

This marks the company’s second appearance at the prestigious international event, where it aims to provide an insider’s view into its latest technological innovations and cast a spotlight on the transformative consumer trends shaping the future of travel.

Consumer 243
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Tracking Snacking: Three Consumer Trends to Help Hoteliers Curate Their F&B Offerings

Lodging

These strategies present an opportunity for hoteliers to curate […] The post Tracking Snacking: Three Consumer Trends to Help Hoteliers Curate Their F&B Offerings appeared first on LODGING Magazine.

Consumer 293