January, 2024

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Las Vegas Hotels to Charge Highest Room Rates in Super Bowl History

Skift Blog

Skift Take: After a controversy around hosting the Formula 1 race, the Super Bowl will be another test for how well Las Vegas handles mass sporting events.

Events 321
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Four Financial Changes That Impact the Hospitality Industry’s ‘New Normal’

Lodging

In 2019, the United States enjoyed the unprecedented 11th year of economic growth since the “Great Recession.” Economists predicted an economic downturn; the only question was what would be the cause? Few anticipated that the trigger would be a worldwide pandemic, the likes of which had not been seen since 1918. Around the world, governments used different approaches to stem the spread into and within their countries.

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7 Facts About The Ritz-Carlton Yacht Collection

Skift Blog

Skift Take: Superyachts run by Marriott brand Ritz-Carlton are setting the pace in a new segment. If you're short on ideas for Valentine's Day, now's the time to drop a hint.

Branding 307
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Choice bolsters Australia network with City Edge acquisition

Hotel Management

Choice Hotels Asia-Pac is expanding its presence in Australia by more than 270 rooms with the acquisition of asset-light franchisor, City Edge Apartment Hotels. The deal builds on Choice Hotels’ Melbourne portfolio with the addition of five properties across key business hubs, totalling 271 apartment-style rooms. The acquisition, brokered by specialist accommodation property agency ResortBrokers on behalf of owners Peter and Irena Cushen, includes City Edge’s active franchise agreements, the bra

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Global Hospitality Executive Keith Barr to Receive 2024 Cornell Hospitality Icon Award

Hospitality Net

The Cornell Peter and Stephanie Nolan School of Hotel Administration announced today it has selected Cornell alumnus Keith Barr ’92, IHG’s former chief executive officer, as the recipient of the 2024 Cornell Hospitality Icon of the Industry Award. The award will be presented at the Cornell Hospitality Icon and Innovator Awards ceremony in New York City on June 4, 2024.

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5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024

Are Morch

In 2024, the travel and tourism sector is leading the way in a revolutionary change toward customer-centric travel. This new paradigm places a strong emphasis on customized experiences and makes use of cutting-edge technology and creative services to cater to passengers’ changing wants. Hotels are reinventing the travel experience, making sure that visitors have more […] The post 5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024 appeared first on Are Morch, Digital Transf

Tourism 279

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AHLA Announces 2024 Officers, Executive Committee, and Board of Directors

Lodging

WASHINGTON—The American Hotel & Lodging Association (AHLA) announced its 2024 officers, Executive Committee, and Board of Directors, which all include leaders from a variety of hospitality industry segments. Kevin Jacobs, Hilton’s chief financial officer and president, global development, was named chair of the board; Vision Hospitality Group President and CEO Mitch Patel was named vice chair; Marriott International Group President, United States and Canada Liam Brown was named secretary/tre

Resorts 311
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Building Better Travel Loyalty Programs With Insights From Amazon and Expedia Group’s One Key Program

Skift Blog

Skift Take: As brand loyalty and consumer retention become increasingly important business metrics, travel brands must find new and innovative ways to reach and engage consumers.

Travel 343
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Perth’s Adina Barrack Plaza joins AU$850 million Serene Capital portfolio

Hotel Management

Boutique fund manager Serene Capital has taken ownership of Adina Apartment Hotel Barrack Plaza at 138 Barrack Street in Perth’s CBD. On Wednesday January 31, the 100-key hotel became the 11 th asset in Serene’s flagship hotel fund, Serene Capital Hotel Fund 1, joining more than AU$850 million assets currently under Serene Capital management. Adina Barrack Plaza is the third hotel partnership between Serene Capital and TFE Hotels in Australia, following Vibe Hotel Perth Subiaco and Adina Service

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Texas’ Original Luxury Resort Becomes Newest Ritz-Carlton

Hospitality Net

The newest Ritz-Carlton is official, joining the luxury brand’s portfolio of more than 100 hotels and resorts worldwide. Named The Ritz-Carlton Dallas, Las Colinas as of today, the 400-acre property is set in the rolling hills of a former family ranch just minutes from downtown Dallas.

Resorts 288
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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2024 Hotel Industry Outlook: Back to Basics

Hospitality Tech

This year, hoteliers would do well to focus on tech integrations that will enhance the guest experience, cybersecurity measures to protect their guest’s data, and using automation to optimize operations and generate revenue.

Revenue 116
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sbe, Marc Anthony form strategic partnership

Hotel Business

International lifestyle hospitality group sbe has unveiled an exclusive partnership with singer, songwriter, actor and entrepreneur Marc Anthony and his company Magnus as new equity partners in sbe. Led by founder/CEO Sam Nazarian, sbe’s new multi-vertical business strategy will focus on growing the brand among Latin American audiences. “It’s an honor to join forces with longtime friend and international superstar Marc Anthony,” said Nazarian. “I have a tremendous a

Branding 126
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Top Trends for Hospitality-driven Businesses

Lodging

Food & beverage has always been a critical part of the hospitality experience, but in an increasingly competitive landscape providing the right experience can be a major point of differentiation for hoteliers. As such, understanding the latest F&B trends can help hotel owners/operators improve the guest experience and maximize ROI. From the latest healthy food options to different menu ideas, there are many ways for hoteliers to capitalize and leverage the latest trends into an […]

Business 316
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Buttigieg on Boeing 737 Max 9’s Return: ‘Until It Is Ready, It’s Not Ready’

Skift Blog

Skift Take: The safety of the traveling public tops all other concerns when it comes to Boeing's 737 Max 9 plane, Transportation Secretary Pete Buttigieg said.

Travel 362
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Key appointments: La Vie, TFE Hotels, Mandarin Oriental and more

Hotel Management

Exclusive: La Vie appoints AMEA leader La Vie Hotels and Resorts has promoted industry veteran Alan Christie to the newly created role role of ​​Senior Director – Growth and Business Development, Asia, Middle East and Africa (AMEA). Reporting to La Vie Hotels and Resorts Chief Development Officer, Chris Batterham, Christie will be charged with growing the AMEA portfolio.

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‘Hilton for Business’ Transforms the Travel Management Experience for Small? and Medium?Sized Businesses

Hospitality Net

Hilton yesterday debuted Hilton for Business, a new, digital-forward travel program that empowers professionals running small- and medium-sized businesses to simplify travel management while enhancing rewards and discounts for their loyalty.

Business 287
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Guest Communications: Gold Standards, Key Challenges, and the AI

Refine

Time and effort going into answering guest queries should not be underestimated. How to optimize the process to benefit your guests and your staff? This article explores how hotel tech solutions powered by artificial intelligence (AI) can help you do that. Still, first, it outlines the reasons behind the high volume of guest questions, the The post Guest Communications: Gold Standards, Key Challenges, and the AI appeared first on Revfine.com.

Hotels 116
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Ashburton Hospitality Advisors launches

Hotel Business

Carmen Almos has launched Ashburton Hospitality , a full-service consultancy firm focused on asset management. The firm began initial operations in 2023 and already has amassed a portfolio that includes nine hotels across brands such as Hilton, Marriott and IHG. “As a female- and minority-founded business whose leadership brings ownership and operational experience to the table, Ashburton brings its own, unique perspective to asset management,” Almos said.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Lodging Econometric: Dallas Again Leads U.S. Construction Pipeline

Lodging

In the ever-changing landscape of the U.S. hospitality industry, the Q4 2023 U.S. Construction Pipeline Trend Report by Lodging Econometrics (LE) shed light on cross-market trends. Dallas emerged as the strongest market, leading the nation with a record-breaking 193 projects/22,291 rooms, signifying Dallas’s growth and confidence in the hospitality sector.

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Marriott vs. Hilton: What Their 2024 Hotel Pipelines Reveal

Skift Blog

Skift Take: Hotel execs gathered this week to compare the sizes of their hotel pipelines. The companies with the largest hotel development forecasts were Marriott and Hilton, and the types of properties proving popular says a lot about their strategic directions.

Pipeline 324
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Government steps in to drive return of tourism to Far North Queensland following Cyclone Jasper

Hotel Management

A AU$5 million recovery package aimed at driving visitation to Cairns and Far North Queensland in the wake of the devastating Tropical Cyclone Jasper and recent flooding has been welcomed by peak industry body Accommodation Australia. The Federal and Queensland State government initiative includes discounted airfares and accommodation which is expected to boost business for local tourism operators.

Tourism 287
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InterContinental Auckland reimagines luxury hospitality in the City of Sails

Hospitality Net

InterContinental Hotels & Resorts, part of the IHG Hotels & Resorts luxury and lifestyle portfolio, has made its debut in New Zealand’s largest city with the opening of InterContinental Auckland. Gracing the city’s waterfront at the halo address of One Queen Street, InterContinental Auckland anchors the one billion dollar (NZD) Commercial Bay lifestyle precinct, which houses the city’s latest upscale office, retail, social, and dining hub.

Retail 276
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Navigating market shifts: Keeping your hotel competitive in the age of new entrants

eHotelier

How can you capture demand when your hotel is no longer the hot new thing on the market? How can you compete with newer properties and their aggressive sales and marketing tactics?

Market 111
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Hilton names new long-stay brand LivSmart Studios

Hotel Business

Hilton has unveiled LivSmart Studios by Hilton as the official name of its new studio apartment-style, extended-stay hotel brand. Created for the long-stay guest who never stopped traveling, even throughout the pandemic, the brand that was given the working title of Project H3 has received tremendous interest from owners and developers in just six months and currently boasts more than 350 deals in various stages of negotiation, according to the company.

Branding 115
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Ask Anthony: Encouraging Employees to Stay Long Term

Lodging

I manage a high-end, established luxury hotel that has been recently renovated. The product itself is wonderful, but we are having issues of high turnover. What can we do to encourage employees to stay with us long term versus one year or less? Certainly, running a high-end luxury hotel is an exciting venture, but employee turnover can be a major concern.

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Luxury Travel Boom to Continue in 2024, Say Travel Advisors

Skift Blog

Skift Take: Luxury travelers show a growing interest in particular types of travel, such as multi-generational private group trips, according to some of the leading agencies.

Travel 331
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Travel and Leisure Co acquires Accor Vacation Club for US$48.4 million

Hotel Management

Travel and Leisure Co. has signed a deal to acquire Accor’s vacation ownership business – a total of 24 resorts across Australia, New Zealand and Indonesia – for US$48.4 million. Travel and Leisure Co. will also receive the exclusive rights to develop new vacation ownership clubs and products under the Accor Vacation Club brand across Asia Pacific, Middle East, Africa and Turkey.

Travel 279
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Four months later: An update on New York City’s short-term rental rules

Hospitality Net

Four months after New York City’s restrictive short-term rental rules went into effect, a new analysis of publicly available data reveals no discernible improvement in rental prices or housing inventory in the city.

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From Information to Interaction, A Modern CMS Revitalizes the Guest Experience

Hospitality Tech

The hospitality sector's post-pandemic revival demands exceptional guest experiences; selecting the right CMS partner can enhance operations, satisfaction, and competitiveness.

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citizenM opens Downtown Austin hotel

Hotel Business

citizenM has opened citizenM Austin Downtown, its first property in Texas’ capital city. Developed in partnership with Turnbridge Equities and designed by citizenM’s long-standing architecture partner concrete and local architecture firm Baskervill , the 17-story tower features 344 rooms with XL king-size beds. The new hotel is citizenM’s 34th property and follows recent openings in Miami (Miami Worldcenter and Brickell); citizenM Menlo Park on the Meta campus; and several other Nort

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.