2025

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‘Sydney’s biggest hotel sale this year’: Skye Suites nabs top price – HTL, Stonebridge report

Hotel Management

Skye Suites Sydney and its adjoining retail precinct have been sold to an international investor in what brokers have deemed Sydney CBD’s largest hotel transaction this year to date. The “hotly contested sale process”, managed by agents Stonebridge Property Group and HTL Property, saw in excess of 300 enquiries, and over 20 formal offers received at the close of first round bids.

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United Airlines Cancels Some Newark Flights After FAA Staff Walkout

Skift Blog

Skift Take: The cuts show the strain on the aviation system due to staffing and outdated technology.

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Green Stamp of Approval: The Rationale and Route to Obtaining a Sustainability Certification

Lodging

The cost savings of sustainability are well appreciated in the hospitality industry, and oftentimes these can be achieved by internal programs that drive staff practices, procurement strategies, and building renovations that improve energy and water efficiency and reduce waste. Obtaining a certification that validates the propertys sustainability is an added challenge, since the criteria of an external organization will now have to be satisfied.

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The Sales Manager’s Toughest Job: Consistent Sales Coaching

Anthony Cole Training

There are several components to being a good sales coach. Often, sales coaches do not understand the difference between holding people accountable to the sales activities (e.g. the numbers like prospecting dials) versus technique mastery (or how the activities are being executed). Here, you will focus on the technique of consistent sales coaching, not on holding people accountable to their numbers.

Sales 293
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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The Impact of AI on Scaling Personalized Guest Experiences

Social Hospitality

AI isnt just for the tech industry. Its important in multiple sectors, including finance, retail, and education. In the hospitality industry, AI is changing how businesses cater to their guests, enabling smarter and more personalized interactions. Todays travelers expect experiences tailored to their preferences, like custom room settings and thoughtful recommendations for the area.

Scale 236
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InterContinental Brisbane opens with new lobby bar and club lounge

Hotel Management

IHG and owners ISPT have welcomed the arrival of InterContinental Brisbane with the hotel now officially trading under the luxury brand. The 319-room Elizabeth Street hotel promises new guest programming and service excellence with a two-year transformation project to elevate the luxury experience commencing in 2026. InterContinental Brisbane Club InterContinental “We are incredibly proud to now have a footprint in one of Australia’s most dynamic and fast-growing cities and are excited to welcom

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Profitability Amid Uncertainty: Why Hotels Rely on Revenue Management Technology

Lodging

Success in hospitality is often determined by how well a property can plan for what’s to come, but how can hotels hope to navigate the uncertainty of today’s markets? The first step: Prepare for a downturn but live in the moment. The hospitality industry must stay aware of profit-increasing incentives and cost-cutting measures without negatively impacting service delivery and guest satisfaction.

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Hilton's AI Playbook: Solving Guest Problems, Building Loyalty

Skift Blog

Skift Take: Hilton acknowledges that hotels have been behind the curve on tech. But there are plenty of ways it's using AI to enhance the guest experience - and get more revenue too.

Revenue 281
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JLL projecting 25 per cent jump in global hotel investment volume

Hotel Management

JLL’s Hotels and Hospitality Group is projecting a 15% to 25% increase in global hotel investment volume compared to 2024, according to the companys latest Global Hotel Investment Outlook. Released during this weeks Americas Lodging Investment Summit (ALIS) in Los Angeles, California, the report highlights the industry’s resilience and potential for growth as it adapts to evolving travel patterns and consumer preferences.

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Marriott Turns App and Hotel TVs Into Revenue Stream With New Ad Network

Skift Blog

Skift Take: Brands like Visa and Gatorade have begun advertising across Marriott's many screens. Its booking app? Ads. Your hotel room TV? Ads. The Wi-Fi login page? More ads.

Revenue 279
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Record high room rates for Sydney hotels on NYE

Hotel Management

New Years Eve gave Sydney hotels plenty of cause for celebration on December 31. Sydney hotels pulled in record high average daily rate and revenue per available room on the night, according to December preliminary data from CoStar. CoStar reports occupancy levels of 78.8% for December 2024, up 2.1% year over year, while ADR stood at AU$314.15 (+0.9%) and RevPAR at AU$247.43 (+3.0%).

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Western Sydney to welcome first Marriott hotel in 2027

Hotel Management

Marriott International is tapping into strong demand in Western Sydney with the signing of its first Marriott Hotel in Parramatta. Under an agreement with property developers JQZ, a 279-room new build premium hotel will be introduced as part of a large-scale mixed-use development on Church Street in the CBD. Slated to open in mid-2027, the Sydney Marriott Hotel Parramatta will be the fifth Marriott Hotels and Resorts property in Australia, and the second in New South Wales.

Retail 275
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United Airlines CEO Shuts Down Talk of a JetBlue Merger

Skift Blog

Skift Take: United CEO Scott Kirby has experience with airline mergers, and knows they come with a lot of hassles.

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Philippines to Launch Digital Nomad Visa, How It Stacks Up in Asia

Skift Blog

Skift Take: The Philippines may be late to the game, but it still has a shot at winning over remote workers. To compete with the likes of Thailand, Japan, and South Korea, it needs more than beaches it needs digital infrastructure, government coordination, and a clear pitch: its a future-ready remote work hub.

Tourism 296
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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IndiGo CEO on India-Pakistan Crisis, UK Trade Deal, and New Partnerships

Skift Blog

Skift Take: Theres rarely a quiet moment for IndiGos energetic chief executive, but Pieter Elbers has even more on his plate than usual.

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15 Hours Nonstop: Charlotte Gets Its First Ultra Long-Haul Route

Skift Blog

Skift Take: Etihads bet on Charlotte underscores a broader strategy: using Abu Dhabis growing hub status, and its unique U.S. Pre-Clearance advantage, to build traffic beyond traditional gateways.

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Travel Industry’s AI Talent Wars Are Heating Up

Skift Blog

Skift Take: A job-posts deep-dive shows how cruise lines, hotels, theme parks, and OTAs are staffing up for an AI future.

OTA 298
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RIU Hotels & Resorts Offers Upgrade’s Flex Pay Solution

Lodging

RIU Hotels & Resorts announced it’s offering Upgrade’s Flex PayBook Now Play Later Options to its guests. RIU, which is owned by the Riu family, specializes in holiday resorts with over 80 percent of its establishments offering its All Inclusive by RIU service. The partnership gives travelers the ability to spread the cost of their vacation over time and provides RIUs guests with an all-inclusive vacation paid for in monthly installments through Flex Pay.

Resorts 273
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Dont Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Spain Orders Airbnb to Block More Than 65,000 Holiday Rentals

Skift Blog

Skift Take: The Spanish's government order is the latest move to crack down on short-term rentals in response to the shortage of affordable housing.

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Inside IHG's New 'Net Zero' Hotel

Skift Blog

Skift Take: IHGs net zero hotel is a step forward, but the reality is that not every region or hotel owner can follow suit just yet. Access to renewable energy, sustainable materials, and even willing investors varies wildly, meaning true industry-wide change depends as much on local infrastructure as it does on big-brand ambition.

Hotels 282
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Exclusive: Langham signings on the up as luxury market remains robust

Hotel Management

Luxury and lifestyle hotels continue to be in hot demand as travellers seek curated and personalised experiences, writes Langham Hospitality Group Director of Development, Australasia, Alison Hulm. Alison Hulm, Langham Hospitality Group For Langham Hospitality Group, demand for luxury accommodation remains robust but subject to evolving dynamics. Key among these is the growing appetite weve seen among guests for curated and transformative travel experiences.

Market 249
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Sphere Entertainment's Future Venues: Smaller, Cheaper, Faster

Skift Blog

Skift Take: James Dolan's Sphere Entertainment Co. posted yet another three months of losses. Growth is still his number one goal, so he's going to make future Spheres smaller and cheaper.

Tourism 280
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Accor Bets on Kylian Mbappé in Loyalty Ad to Cut Out Middlemen

Skift Blog

Skift Take: Accor is running ads for its loyalty program that star footballer Kylian Mbappé. The goal is to drive more direct bookings. The backstory is that online travel agencies are incredibly convenient for consumers and incredibly expensive for hotel companies like Accor.

Consumer 254
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'Disney Will Be Indoors': Abu Dhabi Developer Confirms Plan for New Theme Park

Skift Blog

Skift Take: Many visitors to a Disney park will know the magic of walking down that path towards the castle. In Abu Dhabi, it'll have to be indoors.

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Fairmont Launches First Brand Campaign in 4 Years

Skift Blog

Skift Take: Fairmont hopes it can keep its longtime guests while becoming more inclusive and winning over a new wave of travelers.

Branding 274
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Italy Clamps Down on Self-Check-ins and Key Boxes for Short-Term Rentals

Skift Blog

Skift Take: In Italy, key boxes used for self-check-in at short-term rentals symbolize overtourism to some locals. Some vigilantes have been sabotaging them. So officials are promising stronger enforcement of existing regulations to curb excesses.

Tourism 293
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Alaska Airlines to Fly to Rome Next Year in Europe Debut

Skift Blog

Skift Take: Based on what we saw during Alaskas investor day in December, expect more routes to Europe and Asia, including London, Paris, Bangkok, and Ho Chi Minh City.

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Behind Mandarin Oriental's First Brand Update in 4 Decades — Exclusive

Skift Blog

Skift Take: Mandarin Oriental is about to unveil its first major change to its marketing since 1985. Expect a revamped logo and the debut of a mobile app as the luxury hotel brand charges toward doubling its portfolio by 2033.

Branding 285
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Two Brands, One Roof: Why Dual-Brand Hotels Are on the Rise

Skift Blog

Skift Take: Dual-brand hotels reflect the hotel industry's new priorities: leaner costs to build and appealing to different types of guests.

Branding 290
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Keys to Savings: How to Streamline the Procurement Process

Lodging

In todays current economic environment, your procurement strategy could make or break your business. Having worked for a number of years in procurement with hospitality operators, I have seen what it takes to enhance profitability by leveraging cost control best practices when it comes to buying. A well-optimized procurement strategy reduces waste, improves efficiency, and ensures that you get the best value for every dollar spent.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!