2024

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The AI-Fueled Organization: Transforming for the Future with Oracle

Hospitality Net

In today’s dynamic world of cloud computing and enterprise solutions, Oracle has established itself as a leader by integrating advanced technologies to boost business operations across various industries. Let’s look at the applications of Oracle Hospitality, Oracle Cloud Infrastructure, and Fusion within the broader framework of Oracle’s enterprise solutions, and highlight how these platforms deliver robust, AI-enhanced functionalities, driving efficiency and growth in the hospitality industry a

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Airbnb CEO’s 10-Year Pay Package Could Turn Into $1 Billion or More

Skift Blog

Skift Take: The net proceeds of Brian Chesky's 10-year pay package — which he said would be donated to host programs and to charities — would really soar if Airbnb's share price breaches tough-to-reach targets.

Travel 359
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5 Hotel Physical Security Tune-Ups with Key Control for 2024

Lodging

The security and safety of all guests, employees, and visitors at hotels is top priority for hotel security management teams. Investing in upgrades to security and safety technology helps hotels stay compliant, manage assets, and prevent security incidents. One component of security technology that hotels invest in is key control and asset management solutions.

Hotels 344
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Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powered Assistant

Are Morch

In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for hotels. Velma is not just any virtual assistant; it’s a game-changer, transforming online visitors into loyal guests through a […] The post Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powe

Revenue 331
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Marriott International’s Sean Hunt retires after 37 years

Hotel Management

Long-time Marriott International executive Sean Hunt has retired from his position as Area Vice President for Australia, New Zealand, and the Pacific (ANZP), effective Monday July 1. A spokesperson for Marriott confirmed Hunt’s retirement following a 37-year stint with the company announcing an interim leader while a replacement is sought. “Marriott International announced Sean Hunt’s’ retirement as Area Vice President for Australia, New Zealand, and the Pacific (ANZP), effective July 1,” the

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In anticipation of Nobu Toronto

Hotel Designs

Hotel Designs In anticipation of Nobu Toronto In anticipation of Nobu Toronto In anticipation of its Canadian debut, Nobu Hospitality has released renderings of its latest opening, Nobu Toronto, giving us a taste of what to expect from its highly anticipated opening in early August… The two-level Nobu restaurant and bar will open its doors ahead of Toronto International Film Festival, located just one block away from TIFF Light Box in the Entertainment District.

Dining 130

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Navigating Cyber Threats in Hospitality: Key Takeaways from HITEC 2024

Hospitality Tech

During HITEC 2024, industry leaders discussed the vulnerabilities hotels face from social engineering, complacency in cybersecurity investment, and the dual-edged nature of AI, urging CTOs to adopt a proactive stance.

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Hoteliers Prioritize Personalization as They Significantly Increase Investment, Finds New Amadeus Research

Amadeus Hospitality

New study reveals sector plans to increase investment in technology by 16% in the coming twelve months Personalization viewed as a key driver of commercial value for hoteliers, as 85% of hoteliers feel it could help deliver in excess of 5% in incremental revenue May 16, 2024 – The new report, Travel Technology Investment Trends 2024 , published today from Amadeus finds hoteliers expect to increase their investment in technology by an average of 16% over the coming 12 months, with one in fi

Upsell 130
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Travel (and Bed Bug!) Season Is Heating Up Across the U.S.

Hotel Business

As summer approaches, many people are eagerly planning their vacations and getaways to escape the hustle and bustle of everyday life. However, with the increase in travel during this time of year, there is also a rise in the likelihood of encountering an unwelcome guest during your stay at a hotel—bed bugs. Tripadvisor recently published their annual Summer Travel Index , which found that despite economic concerns Americans are traveling in high numbers.

Travel 122
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Selina Collapses in Liquidity Crisis, Seeks Buyers

Skift Blog

Skift Take: Selina billed itself as a pioneer in the "digital nomad" hospitality sector. But it can no longer avoid insolvency. Its woes can be partly traced back to its ill-fated SPAC merger in October 2022.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Fifth Tourist Dies in Greek Heatwave – Can European Destinations Do More to Prepare?

Skift Blog

Skift Take: A fifth tourist has died due to high temperatures in Greece this month. The country is acting quickly to close down popular attractions. But this is only the start of the summer, and Southern European cities are likely to face one climate-related disaster after the next.

Closing 337
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In Major Reversal, Google Will Keep Cookie Trackers. What it Means for Travel Marketers

Skift Blog

Skift Take: As a baseball luminary once said, "It ain't over til it's over." Third-party cookies were about to be gone but then they weren't.

Market 297
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The World’s Most Powerful Passports: Find Out Where Your Country Ranks

Skift Blog

Skift Take: Passport rankings are more than just numbers; they show a country's diplomatic power and have real impacts on travel and tourism making them important not just for travelers.

Tourism 271
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2024 Summer Olympics: Airbnb, Accor, and Air France Hope for Brand Marketing Windfall

Skift Blog

Skift Take: Many industry leaders doubt Paris will enjoy an immediate tourism windfall from the Games. But Accor, Airbnb, and Air France are counting on a boost in brand awareness, with 15 million visitors and a billion viewers watching on TV.

Branding 306
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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When an Airbnb Moves In Next Door, It’s Neighbor vs. Neighbor

Skift Blog

Skift Take: According to Airbnb lore, the short-term rental was born in 2007 when, “two hosts welcomed three guests to their San Francisco home.” Fast forward 17 years and Airbnb now has over 5 million hosts … and most all of them have neighbors. That’s led to some epic feuds.

Tourism 339
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Global IT Outage Grounds 1,000s of Planes; Makes ‘Flight Handling Impossible’

Skift Blog

Skift Take: Computer problems are nothing new for airlines and airports, but the scale of Friday's outage is without recent parallel, with Delta and United among those badly affected.

Scale 303
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NYC Hotel Rates Soar Amid Airbnb Crackdown and Migrant Policy

Skift Blog

Skift Take: New York hotels have faced a price crunch after the city lost about 10% of its travel lodging supply between new restrictions on short-term rentals and a program to convert many hotels into shelter for migrants.

Hotels 331
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One Software Update, a Global Airline Meltdown

Skift Blog

Skift Take: An IT outage early Friday morning sent the world reeling as it affected banks, healthcare and airlines. The airline industry is currently experiencing thousands of disruptions, and it could take days for carriers to bounce back.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Barcelona to Ban All Short-Term Rentals by 2029

Skift Blog

Skift Take: Many destinations in seeking to regulate short-term rentals try to balance the needs of locals with the benefits of tourism. Barcelona has had enough.

Tourism 337
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Delta CEO Apologizes for Ongoing Flight Disruptions Caused by IT Outage

Skift Blog

Skift Take: Since Friday's outage, Delta has struggled to bounce back. CEO Ed Bastian said an issue with Delta's crew scheduling tool caused the continued flight disruptions.

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Visit Oslo’s Ironic New Ad Goes Viral Asking: ‘Is it Even a City?’

Skift Blog

Skift Take: Oslo doesn't take the typical smiling local approach in its new tourism ad. It instead uses dry Nordic humor to promote Oslo's unique appeal.

Tourism 332
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Paris Tourism Chief: Olympics Is About Marketing, Not Visitor Numbers

Skift Blog

Skift Take: Corinne Menegaux says the 2024 Paris Olympics will be a global tourism advertisement for the City of Light, rather than driving massive tourism during the event itself.

Tourism 299
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Buttigieg on Boeing 737 Max 9’s Return: ‘Until It Is Ready, It’s Not Ready’

Skift Blog

Skift Take: The safety of the traveling public tops all other concerns when it comes to Boeing's 737 Max 9 plane, Transportation Secretary Pete Buttigieg said.

Travel 361
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Shorter Distance, Longer Stays: Climate Researchers Call for New Approach to Destination Marketing

Skift Blog

Skift Take: As climate policies raise the cost of air travel, particularly in Europe, some destination marketers may find it's riskier to bet on tourism growth from long-haul markets.

Market 304
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Expedia Will Soon Get Access to Ryanair Flights as the Companies Make Peace

Skift Blog

Skift Take: The Expedia-Ryanair hotel partnership earlier this year was an early signal that the two big travel companies were on the precipice of settling long-standing differences.

Travel 290
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Unlocking Innovation 

Lodging

When it comes to in-room entertainment technology, the guest experience is driven by guest expectations. Hoteliers looking to foster loyalty often feel pressure to meet these preferences, which tend to be generational. “As Millennial and Gen Z travelers represent an increasing share of bookings, they’re bringing their technology expectations with them,” observed Peter Feeney, vice president, DISH Business.

Business 317
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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American Airlines Bets on Hydrogen-Electric Engines Despite Limits

Skift Blog

Skift Take: Airlines have been making larger investments in hydrogen-electric startups as they look for ways to become more sustainable. But it’s unclear if such engines can be used on a wide scale.

Scale 306
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This Is How Wealthy Chinese Female Travelers Think of Travel

Skift Blog

Skift Take: For Chinese women travelers, travel is now a powerful way to express their individuality. Sure, you might spot them shopping at Prada, but there's so much more to their adventures.

Travel 299
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IHG Debuts ‘Low Carbon’ Hotels, Calls for Green Subsidies

Skift Blog

Skift Take: Can IHG's new green effort satisfy both cost-conscious hotel owners and eco-conscious travelers? IHG admits its new program is just a start. It's not pretending to have all the answers, which is refreshingly honest for a major corporation.

Hotels 291
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Are Airbnbs Cheaper Than Hotels? What the Numbers Show

Skift Blog

Skift Take: Staying at Airbnbs can certainly be a deal for the millions of travelers who are focused on price. But it also depends on what a guest is looking for, where and when?

Travel 319
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.