This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Skye Suites Sydney and its adjoining retail precinct have been sold to an international investor in what brokers have deemed Sydney CBD’s largest hotel transaction this year to date. The “hotly contested sale process”, managed by agents Stonebridge Property Group and HTL Property, saw in excess of 300 enquiries, and over 20 formal offers received at the close of first round bids.
The cost savings of sustainability are well appreciated in the hospitality industry, and oftentimes these can be achieved by internal programs that drive staff practices, procurement strategies, and building renovations that improve energy and water efficiency and reduce waste. Obtaining a certification that validates the propertys sustainability is an added challenge, since the criteria of an external organization will now have to be satisfied.
There are several components to being a good sales coach. Often, sales coaches do not understand the difference between holding people accountable to the sales activities (e.g. the numbers like prospecting dials) versus technique mastery (or how the activities are being executed). Here, you will focus on the technique of consistent sales coaching, not on holding people accountable to their numbers.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
AI isnt just for the tech industry. Its important in multiple sectors, including finance, retail, and education. In the hospitality industry, AI is changing how businesses cater to their guests, enabling smarter and more personalized interactions. Todays travelers expect experiences tailored to their preferences, like custom room settings and thoughtful recommendations for the area.
IHG and owners ISPT have welcomed the arrival of InterContinental Brisbane with the hotel now officially trading under the luxury brand. The 319-room Elizabeth Street hotel promises new guest programming and service excellence with a two-year transformation project to elevate the luxury experience commencing in 2026. InterContinental Brisbane Club InterContinental “We are incredibly proud to now have a footprint in one of Australia’s most dynamic and fast-growing cities and are excited to welcom
Success in hospitality is often determined by how well a property can plan for what’s to come, but how can hotels hope to navigate the uncertainty of today’s markets? The first step: Prepare for a downturn but live in the moment. The hospitality industry must stay aware of profit-increasing incentives and cost-cutting measures without negatively impacting service delivery and guest satisfaction.
Skift Take: Hilton acknowledges that hotels have been behind the curve on tech. But there are plenty of ways it's using AI to enhance the guest experience - and get more revenue too.
JLL’s Hotels and Hospitality Group is projecting a 15% to 25% increase in global hotel investment volume compared to 2024, according to the companys latest Global Hotel Investment Outlook. Released during this weeks Americas Lodging Investment Summit (ALIS) in Los Angeles, California, the report highlights the industry’s resilience and potential for growth as it adapts to evolving travel patterns and consumer preferences.
Skift Take: Brands like Visa and Gatorade have begun advertising across Marriott's many screens. Its booking app? Ads. Your hotel room TV? Ads. The Wi-Fi login page? More ads.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
New Years Eve gave Sydney hotels plenty of cause for celebration on December 31. Sydney hotels pulled in record high average daily rate and revenue per available room on the night, according to December preliminary data from CoStar. CoStar reports occupancy levels of 78.8% for December 2024, up 2.1% year over year, while ADR stood at AU$314.15 (+0.9%) and RevPAR at AU$247.43 (+3.0%).
Marriott International is tapping into strong demand in Western Sydney with the signing of its first Marriott Hotel in Parramatta. Under an agreement with property developers JQZ, a 279-room new build premium hotel will be introduced as part of a large-scale mixed-use development on Church Street in the CBD. Slated to open in mid-2027, the Sydney Marriott Hotel Parramatta will be the fifth Marriott Hotels and Resorts property in Australia, and the second in New South Wales.
Skift Take: The Philippines may be late to the game, but it still has a shot at winning over remote workers. To compete with the likes of Thailand, Japan, and South Korea, it needs more than beaches it needs digital infrastructure, government coordination, and a clear pitch: its a future-ready remote work hub.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Skift Take: Etihads bet on Charlotte underscores a broader strategy: using Abu Dhabis growing hub status, and its unique U.S. Pre-Clearance advantage, to build traffic beyond traditional gateways.
RIU Hotels & Resorts announced it’s offering Upgrade’s Flex PayBook Now Play Later Options to its guests. RIU, which is owned by the Riu family, specializes in holiday resorts with over 80 percent of its establishments offering its All Inclusive by RIU service. The partnership gives travelers the ability to spread the cost of their vacation over time and provides RIUs guests with an all-inclusive vacation paid for in monthly installments through Flex Pay.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Take: IHGs net zero hotel is a step forward, but the reality is that not every region or hotel owner can follow suit just yet. Access to renewable energy, sustainable materials, and even willing investors varies wildly, meaning true industry-wide change depends as much on local infrastructure as it does on big-brand ambition.
Luxury and lifestyle hotels continue to be in hot demand as travellers seek curated and personalised experiences, writes Langham Hospitality Group Director of Development, Australasia, Alison Hulm. Alison Hulm, Langham Hospitality Group For Langham Hospitality Group, demand for luxury accommodation remains robust but subject to evolving dynamics. Key among these is the growing appetite weve seen among guests for curated and transformative travel experiences.
Skift Take: James Dolan's Sphere Entertainment Co. posted yet another three months of losses. Growth is still his number one goal, so he's going to make future Spheres smaller and cheaper.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Skift Take: Accor is running ads for its loyalty program that star footballer Kylian Mbappé. The goal is to drive more direct bookings. The backstory is that online travel agencies are incredibly convenient for consumers and incredibly expensive for hotel companies like Accor.
Skift Take: In Italy, key boxes used for self-check-in at short-term rentals symbolize overtourism to some locals. Some vigilantes have been sabotaging them. So officials are promising stronger enforcement of existing regulations to curb excesses.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
Skift Take: Based on what we saw during Alaskas investor day in December, expect more routes to Europe and Asia, including London, Paris, Bangkok, and Ho Chi Minh City.
Skift Take: Mandarin Oriental is about to unveil its first major change to its marketing since 1985. Expect a revamped logo and the debut of a mobile app as the luxury hotel brand charges toward doubling its portfolio by 2033.
In todays current economic environment, your procurement strategy could make or break your business. Having worked for a number of years in procurement with hospitality operators, I have seen what it takes to enhance profitability by leveraging cost control best practices when it comes to buying. A well-optimized procurement strategy reduces waste, improves efficiency, and ensures that you get the best value for every dollar spent.
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
293 
Let's personalize your content