2024

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Airbnb CEO’s 10-Year Pay Package Could Turn Into $1 Billion or More

Skift Blog

Skift Take: The net proceeds of Brian Chesky's 10-year pay package — which he said would be donated to host programs and to charities — would really soar if Airbnb's share price breaches tough-to-reach targets.

Travel 344
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5 Hotel Physical Security Tune-Ups with Key Control for 2024

Lodging

The security and safety of all guests, employees, and visitors at hotels is top priority for hotel security management teams. Investing in upgrades to security and safety technology helps hotels stay compliant, manage assets, and prevent security incidents. One component of security technology that hotels invest in is key control and asset management solutions.

Hotels 344
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Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powered Assistant

Are Morch

In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for hotels. Velma is not just any virtual assistant; it’s a game-changer, transforming online visitors into loyal guests through a […] The post Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powe

Revenue 331
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Marriott International Inks Agreement to Debut the Westin Brand in the Celebrated Island of Penang

Hospitality Net

The signing ceremony was graced by His Royal Highness, Tuanku Raja Muda of Perlis and Chairman of Westfield Global Sdn Bhd (centre) joined by Dato’ Yeoh Yih Sean, Director of Westfield Global Sdn Bhd (on his left), Mr. Kevin Chen, Senior Vice President Hotel Development, Asia Pacific Marriott International (on his right) and witnessed by esteemed Directors from Westfield Global Sdn Bhd and representatives from Marriott International.

Branding 321
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Exclusive: inside Accor’s strategy to refresh brands for the future

Hotel Management

Accor Chief Commerical Officer Premium, Midscale, Economy for MEA APAC, Kerry Healy, discusses refreshing iconic brands to drive growth. How have you seen the Premium, Midscale and Economy segments evolve in recent years in line with consumer demand? Accor has spent a large part of the last decade acquiring new brands, in luxury and in lifestyle; and with the rise of consumer trends such as hyper personalisation, we also needed to make sure those brands can stand the test of time.

Branding 279
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Hoteliers Prioritize Personalization as They Significantly Increase Investment, Finds New Amadeus Research

Amadeus Hospitality

New study reveals sector plans to increase investment in technology by 16% in the coming twelve months Personalization viewed as a key driver of commercial value for hoteliers, as 85% of hoteliers feel it could help deliver in excess of 5% in incremental revenue May 16, 2024 – The new report, Travel Technology Investment Trends 2024 , published today from Amadeus finds hoteliers expect to increase their investment in technology by an average of 16% over the coming 12 months, with one in fi

Upsell 119

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GBTA launches accessibility toolkit

Hotel Business

With an estimated 39% of business travelers reporting accessibility requirements that impact their travel experience, travel managers are seeking guidance to incorporate these needs into their corporate travel policies. To meet this need, the GBTA Foundation , the charitable arm of the Global Business Travel Association (GBTA) , has launched the GBTA Accessibility Toolkit , a guide to help travel managers and buyers create more accessible policies and practices in their business travel programs.

Travel 115
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5 Smart Ways the Hospitality Industry Can Increase Its Digital Signage ROI

Hospitality Tech

From interactive menus to airport transportation schedules, there are a multitude of ways that hoteliers can use digital signage to improve the guest experience.

ROI 126
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What’s Bigger Than AI in 2024? Scott Galloway Reveals Hidden Threats and Opportunities

Hotel Marketer

I have long followed Scott Galloway and recently had the chance to meet him in person. As a professor at NYU and a well-known thought-leader, Scott is famous for his bold predictions, sharp insights and often delightful irreverence.

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Booking.com designated a DMA Gatekeeper

Bookassist

Booking.com is now a gatekeeper In a significant development for the hotel industry and online booking landscape, this week the European Commission has officially designated Booking.com as a gatekeeper under the Digital Markets Act (DMA). This decision is expected to have far-reaching implications for the company’s business practices and therefore the hotel industry and the buying public.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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What Happened to the Trivago Guy?

Skift Blog

Skift Take: Will AI replace the Tim Williams (Trivago Guy) and William Shatner (the Priceline Negotiator) types? Could be. Trivago, meanwhile, is already testing a second AI-infused commercial.

Branding 336
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Build A Better Menu: Solving the Profit vs. Price Puzzle

Lodging

A strategically designed menu has an enormous impact on customer choice and your bottom line. Menus created with top food choices in mind will encourage the customer to explore their options and pick something they might not normally choose. If implemented correctly, this will have a positive effect on your profits. Explore the art and science of menu engineering.

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Unlocking Insights and Revenue Potential with Room-Type Analytics

Refine

In a hotel, understanding the dynamics of room types and leveraging this understanding can significantly impact revenue, profit, and guest satisfaction. Room-type analytics is a vital component of any hospitality Business Intelligence platform and offers hotels a deeper insight into their inventory’s performance. Data-driven decisions based on Room-Type Analytics enhance profitability and guest experience.

Revenue 115
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The latest US hospitality survey unveils future travel trends

Hospitality Net

Is the “hush workcation” the new vacation trend? Nearly a third of Americans admitted they’ve worked remotely on vacation without telling their bosses.

Travel 296
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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TFE Hotels to open second Vibe in Melbourne at rebranded Docklands property

Hotel Management

TFE Hotels is set to open a second Vibe hotel in Melbourne, this time at the city’s developing Docklands precinct, following the rebranding of a 273-room hotel. From April 8, TFE Hotels will begin operating Vibe Hotel Melbourne Docklands and Storehouse Docklands restaurant, with new owners, MA Financial Group. Formerly the Sheraton Four Points, the 273-room hotel will deliver a strong upscale offering, a dedicated conference space; leisure facilities including a rooftop pool; and floor-to-ceilin

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VIP arrivals: hottest hotels opening in May 2024

Hotel Designs

Hotel Designs VIP arrivals: hottest hotels opening in May 2024 VIP arrivals: hottest hotels opening in May 2024 As we move into a month of shifting seasons, Q2 is usually a busy quarter for hotel openings across the globe, and this year is no exception. With this in mind, writer Pauline Brettell identifies the hotel openings that will transport you from the beaches of Cancun to a rooftop vista in Kathmandu – with more than a few stops inbetween… In May, as we march purposefully into the hi

Dining 111
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Forbes Travel Guide ratings opinion on the new relevance of luxury

eHotelier

To achieve a FTG rating is truly a rarity and an achievement that a property should cherish. Of the roughly 700,000 hotels and resorts in the world, only 0.002% of properties attain this distinction.

Travel 127
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AHLA workforce report: Hotels add 1,200 jobs in April

Hotel Business

U.S. hotels added 1,200 jobs to their payrolls in April, according to the latest government data that shows employment in the industry is still far from pre-pandemic levels. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics. That’s 193,600 fewer workers in the industry than in February 2020, just before the pandemic hit.

Hiring 115
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Embracing Tech for Enhanced Personalization in Hospitality: Balancing Innovation and Human Touch

Hospitality Tech

As the hospitality industry navigates staffing challenges and evolving guest expectations, embracing technology becomes paramount.

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Nobu’s Secret: CEO Lays Out Plan For 80 Luxury Hotels

Skift Blog

Skift Take: Nobu, the posh restaurant chain, is expanding its luxury hotels brand. The secret sauce? Sky-high revenue from their in-house restaurants, Robert De Niro's star power, and a culture that keeps top talent sticking around, says top exec Trevor Horwell.

Revenue 324
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Airbnb CEO: ‘We Are Ready to Step on the Gas’ for International Expansion

Skift Blog

Skift Take: Despite risks from regulation and competition, there is a huge opportunity for Airbnb to expand further around the world beyond its five core markets. It's a big world out there.

Market 313
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The Science of Sleep. How the Travel Industry is Cashing in on Tourism’s Latest Obsession

Skift Blog

Skift Take: Gen Z has made boasting about good sleep its most recent flex. And the travel sector has followed suit, using science to cater to vacationers of all ages looking to get some precious shut-eye.

Travel 322
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Airbnb’s Chesky Talks Icons, Paid Memberships, and Who Benefits From His Billion-Dollar Payday: Full Interview

Skift Blog

Skift Take: Airbnb is finally taking a big, expensive swing into the experiences category with its launch of "Icons." The non-traditional accommodations come with a non-traditional business model – they’ll be free or low-cost to guests (but they want you to post them to your socials). And Chesky promises things will only get “crazier.

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Google’s New Travel AI Tools Want to Plan Customer Trips

Skift Blog

Skift Take: Google is the among the tech giants investing in a reimagined, AI-powered future of travel planning and booking. How can the smaller companies compete?

Travel 350
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Here’s How the 2024 Solar Eclipse Will Impact Air Travel

Skift Blog

Skift Take: The solar eclipse will have a minimal impact on air travel, but airlines are operating a slew of flights that will give flyers a special view of the once-in-a-lifetime event.

Travel 330
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Buttigieg on Boeing 737 Max 9’s Return: ‘Until It Is Ready, It’s Not Ready’

Skift Blog

Skift Take: The safety of the traveling public tops all other concerns when it comes to Boeing's 737 Max 9 plane, Transportation Secretary Pete Buttigieg said.

Travel 361
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Why the Launch of Airbus’ New Plane Isn’t Going to Plan

Skift Blog

Skift Take: The Airbus A321XLR is due to make its commercial debut in just a few months, but the aircraft has found itself caught in the middle of a major dispute.

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Expedia Bosses Say Vrbo Will Drag 2024 Growth

Skift Blog

Skift Take: Incoming CEO Ariane Gorin said she plans to focus on driving traffic, lifting conversion rates, and expanding margins after taking the helm from departing chief Peter Kern on May 13.

OTA 310
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Taylor Swift Might Be the Most Powerful Person in Travel

Skift Blog

Skift Take: Taylor Swift is a modern day Midas - everything she touches turns to gold. Fans can’t get enough of the Eras Tour, brought to cities around the world by one of the shrewdest business minds of a generation.

Travel 338
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FAA Bill Passes Congress: Automatic Refunds, Biometrics and More Flights From D.C.

Skift Blog

Skift Take: After much debate on certain policies, the FAA Reauthorization Bill passed Congress on Tuesday, extending the federal agency’s authority for the next five years.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.