Trending Articles

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Choice Hotels’ Upscale Gamble: How Cambria Found Its Footing

Skift Blog

Skift Take: Choice Hotels has managed to turn their awkward duckling Cambria into a swan. The brand's turnaround tells a broader story about sector trends.

Branding 265
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Using Sales Enablement Tools and Technology to Add Value to Relationships

Anthony Cole Training

In order for salespeople to truly engage, build value, and develop long-lasting relationships, they must compliment their selling approach with sales enablement tools and technology. Listening with the intent to learn, asking questions that are not product-based, and understanding the nuances, trends, and challenges of a company and industry are required in today’s environment.

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Challenges For Hotels, Gains For Short-Term Rentals – 3 Charts

Skift Blog

Skift Take: If stiff regulation doesn't get in the way, it is very likely that short-term rentals will take a chunk of market share from hotels. That's why you'll see more hotels getting into the vacation rental biz.

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École Ducasse Wins World’s Best Culinary Training Institution 2024 and Europe’s Best Culinary Training Institution 2024 for Second Consecutive Year

Hospitality Net

Paris, 03 October 2024: École Ducasse is proud to announce that it has been awarded both the World’s Best Culinary Training Institution 2024 and Europe’s Best Culinary Training Institution 2024 by the prestigious World Culinary Awards for the second year in a row. These accolades affirm École Ducasse’s position as a global leader in culinary education, cementing its reputation for delivering unmatched excellence in the edible arts.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Hilton’s Annual Trends Report Finds Travelers Will Want High-Impact Experiences in 2025

Lodging

MCLEAN, Virginia—Although 2024 was dubbed the “Year of the Great Recharge,” where sleep retreats made headlines, mindful drinking rose in popularity and wellness-themed guestrooms took off. As the post-pandemic leisure travel boom normalizes, travelers surveyed in Hilton’s annual Trends Report are looking to pair their desire to relax and recharge with high-impact adventures and experiences to maximize their time and financial investment.

Travel 290
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Exclusive: inside the luxurious Hotel Seiryu Kyoto, one of Japan’s best new hotels

Hotel Management

In the heart of Kyoto’s incredible Kiyomizu is the Hotel Seiryu , a property that’s located in a former elementary school that can firmly claim to be one of Japan’s best new hotels. To find out what makes the property so unique, James Wilkinson catches-up with Hotel Seiryu Kyoto General Manager, Takanori Muroi. The Hotel Seiryu Kyoto is brilliant on so many levels, from the location to the design, rooms and food and beverage on offer.

Hotels 208

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7 features you can’t miss in a hotel CRM

eHotelier

If you are tired of dealing with disorganised and scattered guest data and manually managing all guest communication, you are probably looking to implement (or already have implemented) a CRM for your hotel.

Hotels 110
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How Technology is Modernizing Hospitality Operations

Hospitality Net

The hospitality industry has changed a lot over the years. Labor shortages, rising guest expectations, and tightening budgets are the new norm. We’ve spent a lot of time thinking about how technology can help solve these challenges. And while technology won’t fix everything, it can go a long way in making operations run smoother and guests happier.

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Peachtree Group Names Brent LeBlanc EVP, Business Development

Lodging

ATLANTA—Peachtree Group announced that Brent LeBlanc is now leading its business development efforts across its investment platforms. In his new role as executive vice president, business development, Brent will support Peachtree’s efforts to grow and expand its vertically integrated investment platforms. His responsibilities will include focusing on cross-marketing strategies, fostering business development, and collaborating with the investment teams to capture new opportunities.

Business 289
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IHG’s first dual-branded hotel development in Australia to open next year

Hotel Management

Bourke Street Mall development Melbourne Walk, which will be home to IHG Hotels and Resorts’ first dual-branded hotel in Australia, is nearing completion, with a topping out ceremony held recently. The dual-branded development will include the Holiday Inn and Hotel Indigo brands, with 452 rooms spanning levels two to 10. Holiday Inn Melbourne Bourke Street Mall will feature 273 rooms designed to cater to business and leisure travellers, while Hotel Indigo Little Collins will offer 179 rooms, a r

Branding 147
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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What Makes Religious Tourism A Strong Investment for Hotels in India

Skift Blog

Skift Take: Hospitality companies are adapting to the growing demands of Indian travelers, driven by rising disposable income and greater global exposure. Customizing products to meet these evolving preferences is crucial for survival in an increasingly competitive and discerning market.

Tourism 289
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Our Must-Visit Stands at Independent Hotel Show London 2024

Hotel Speak

The Independent Hotel Show London (October 15-16, Olympia) is one of the UK’s leading shows for luxury and boutique independent hoteliers. Network with industry leaders, gain valuable insights from expert speakers, and discover innovative new suppliers at this unmissable event. However Olympia is a big ol’ hall and it can be challenging to know where to start.

Revenue 102
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Mandarin Oriental to Open Luxury Resort on Mexico’s Riviera Maya Coastline

Hospitality Net

Mandarin Oriental Hotel Group has today announced that it will manage a luxury beachfront resort with branded residences on Mexico’s Riviera Maya, on the Yucatan Peninsula. The resort is expected to open in 2028 and has been meticulously designed to respect the diversity of the environment and reflect local culture, blending serene architecture and exceptional craftsmanship with Mandarin Oriental’s renowned legendary service.

Resorts 258
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Red Roof Looks to Reach New Heights With Redesigned Prototype, Partnerships

Lodging

Incorporating a theme of ‘Elevate,’ Red Roof hosted its 2024 Brand Conference emphasizing its new prototype, a pair of recent partnerships, and some key personnel additions as initiatives designed to help the 51-year-old company reach new heights. Having recently reached the 700-hotel milestone as a company throughout its four brands, Red Roof President Zack Gharib linked the new prototype for its venerable Red Roof flag with the conference theme during a media Q&A session.

Branding 264
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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VIDEO: the best of Hobart as Air New Zealand readies for seasonal return

Hotel Management

Air New Zealand’s seasonal direct flights to Tasmania’s capital Hobart are taking to the skies again on 27 October. Direct services will operate between Auckland and Hobart on the airline’s A320neo and A321neo aircraft three times a week on Tuesdays, Thursdays and Sundays, marking the return of international services to Tasmania. Air New Zealand General Manager International, Jeremy O’Brien, said the airline is eagerly anticipating seeing the mangōpare return to Tasmania and is looking for

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Cobblestone deploys Stayntouch PMS

Hotel Business

Stayntouch , a cloud hotel property management systems (PMS) and guest-centric technology provider, has entered into a new partnership with Cobblestone Hotels. Stayntouch deployed its PMS across 139 Cobblestone properties in 90 days. “We chose Stayntouch for their outstanding customer support and dedicated team members, who remain consistently available—a quality we truly value,” said Josie Kilgore, brand president, Cobblestone Hotels.

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Extended Stay America to Donate 100,000 Free and Discounted Room Nights to Cancer Patients and Families

Hospitality Net

Extended Stay America, the nation’s leading mid-priced extended stay hotel brand, is proud to announce its renewed designation as the Official Hotel Partner of the American Cancer Society. Over the next two years, Extended Stay America will provide a total of 100,000 free and discounted room nights per year to cancer patients and their families, a total value of over $7 million.

Branding 269
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Hyatt Grows Select-Service Pipeline by 25 Percent in the Americas

Lodging

CHICAGO—Hyatt Hotels Corporation announced growth in its select service pipeline, with an around 25 percent increase in the Americas over the past three years. As of June 30, 2024, this segment represents over 50 percent of Hyatt’s total pipeline in the Americas. Complementing growth in lifestyle, luxury, and all-inclusive, Hyatt’s select-service portfolio remains a driver for market expansion and generating awareness and enrollment in World of Hyatt. “Across our select service brands, we

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Qatar Airways intends to acquire 25 per cent of Virgin Australia in strategic deal

Hotel Management

Qatar Airways is set to take its partnership with Virgin Australia , with the Doha-based carrier intending to acquire a minority 25% equity stake in the carrier from owners Bain Capital. Subject to Foreign Investment Review Board approval, the equity investment by Qatar Airways Group will unlock new areas of cooperation with Virgin Australia, all of which will help to drive additional consumer and economic benefits, according to the carriers.

Consumer 130
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Delta Inks Codeshare With Saudia, Expanding Partnerships in Saudi Arabia

Skift Blog

Skift Take: Through the codeshare, Delta has decided to closely align itself with Saudi Arabia. Its competitors — American and United — already have agreements with Qatar Airways and Emirates, respectively.

Closing 273
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NewcrestImage acquires The Beeman Hotel In Dallas

Hotel Business

NewcrestImage continues to grow its portfolio of luxury full-service properties with the addition of The Beeman Hotel in Dallas, which features 296 guestrooms and suites over nine floors. “The Beeman is a very high-quality property that offers tremendous upside potential to help drive our ambitious growth goals,” said Mehul Patel, managing partner/CEO, NewcrestImage.

Shopping 105
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Understanding event sponsorship as a marketing tool

Hospitality Net

Event sponsorship positions your brand and message in the spotlight of the people that matter. With events teams expecting a 10% increase in attendees this year and 86.4% of organizers planning to maintain or increase their events in 2024, in-person events are thriving. With that in mind, how can you choose the right event to sponsor to generate the best possible return on investment?

Events 231
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Red Roof Shares Plans for Company Elevation at Brand Conference

Lodging

COLUMBUS, Ohio—Red Roof shared a blueprint for continued growth at its brand conference for more than 1,000 franchisees, team members, and partners. Red Roof President Zack Gharib laid out a concrete path forward to elevate the brand. In his address to the Red Roof franchise community, Gharib told conference attendees, “We are an iconic American brand, and we are living the American dream.

Branding 246
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Trilogy calls for greater investment in Western Sydney to build ‘growth engine’ for Australia

Hotel Management

Independent management company, Trilogy Hotels is calling for greater investment in Western Sydney to support the influx of visitors expected to the region on completion of the Western Sydney International Airport in 2026. Despite being the third largest economy in Australia behind the Sydney CBD and Melbourne, Western Sydney fails to compete on its number of hotels, with only 8,764 hotel rooms across 113 properties, compared to over 26,000 rooms in Sydney’s city centre and 5,000 rooms at Sydney

Tourism 130
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MGM Resorts CEO Outlines Global Hotel Strategy at Skift Global Forum: Full Video

Skift Blog

Skift Take: MGM Resorts is thinking more broadly: It is leveraging entertainment and sports while also developing resorts outside of Las Vegas.

Resorts 274
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Peachtree breaks ground on dual-branded property in Dallas

Hotel Business

Peachtree Group has broken ground on a 19-story, dual-branded AC Hotel and Moxy Hotel development in Uptown Dallas. The development will bring 264 upscale rooms to the McKinney Avenue corridor. The property is expected to open in summer 2026. “Most hotels in Uptown cater to the upper-upscale and luxury segments, leaving the submarket lacking in upscale hotel options to meet the needs of a substantial portion of Uptown’s demand,” said Greg Friedman, managing principal/CEO, Peachtree.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Spark by Hilton Set To Debut in Austria With Two Vienna Properties

Hospitality Net

Hilton (NYSE: HLT) has today announced the signing of two hotels under Hilton’s new premium economy conversion brand, Spark by Hilton, as part of a wider agreement with Verkehrsbuero Hospitality. Spark by Hilton Vienna Donaustadt and Spark by Hilton Vienna Messe Prater will both open later this year.

Branding 255
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Choice Hotels Reintroduces Radisson Individuals in the Americas

Lodging

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. announced the relaunch of Radisson Individuals in the Americas region as an upper-upscale soft brand focused on full-service, boutique, and independent hotels that stand apart for their local character and guest service. This latest investment in the Radisson Hotels Americas brands since their acquisition in 2022 builds on Choice’s position in the soft brand segment and grows its portfolio with an offering that serves travelers who

Branding 147
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MGallery hotels globally celebrate Pink October

Hotel Management

MGallery hotels in Australia and across the globe are embracing Pink October in support of Breast Cancer Awareness month. On Thursday The William Inglis Hotel MGallery – a luxury hotel with a rich equestrian heritage at Warwick Farm in NSW – hosted its annual Pink October charity event in support of the McGrath Foundation and will continue to raise money for The McGrath Foundation throughout October.

Hotels 130
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13 Travel Startups Raise $600 Million in 2 Weeks

Skift Blog

Skift Take: Twelve’s massive total fundraise of $645 million shows that the company is positioning itself for a future where alternative jet fuels aren’t just trendy, but essential. Skift has now reported 16 travel startups that have raised over $100 million so far this year.

Travel 283
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.