Trending Articles

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Diving Into Development

Lodging

What initially inspired you to get into the hospitality business? I worked my way through college and early in my career to supplement income within the restaurant industry. A few years post college, I landed an entry-level development role with a major brand company and have been in that space ever since. In my foundational roles within hotel development, I gained first-hand exposure to hotel owners’ entrepreneurial mindsets.

Branding 260
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Marcus Hotels & Resorts, Hempel Real Estate and Robinson Park Close Acquisition of Loews Minneapolis Hotel

Hospitality Net

Marcus® Hotels & Resorts, a nationally recognized owner and management company and division of The Marcus Corporation (NYSE: MCS), announced today that it, Hempel Real Estate, and Robinson Park have closed on the acquisition of the Loews Minneapolis Hotel. The property will be managed by Marcus Hotels & Resorts, effective today, and will be rebranded immediately as The Lofton Hotel under the Tapestry Collection by Hilton flag, making it the first Tapestry Collection hotel in Minnesota.

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Why Hiring a Fractional Sales Manager Can Drive Sales Results

Anthony Cole Training

Running a company is very different than managing a sales team, so you need someone skilled in the specific strengths of coaching and motivating your sales team. Companies have choices and often it makes sense to hunt, interview, hire and pay for a full-time sales manager, but this is a position very difficult to fill. It will take time, money, lots of effort and then onboarding to your systems, people and culture.

Hiring 298
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Accor’s New Chief Strategist Seeks Luxury Growth Beyond Hotels

Skift Blog

Skift Take: Here's the first major interview with Gilda Perez-Alvarado since she became chief strategy officer of Accor. Can she help the hospitality titan diversify beyond selling hotel rooms, help it conquer the U.S., and reinvigorate the iconic Orient Express brand?

Branding 326
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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TFE Hotels to open second Vibe in Melbourne at rebranded Docklands property

Hotel Management

TFE Hotels is set to open a second Vibe hotel in Melbourne, this time at the city’s developing Docklands precinct, following the rebranding of a 273-room hotel. From April 8, TFE Hotels will begin operating Vibe Hotel Melbourne Docklands and Storehouse Docklands restaurant, with new owners, MA Financial Group. Formerly the Sheraton Four Points, the 273-room hotel will deliver a strong upscale offering, a dedicated conference space; leisure facilities including a rooftop pool; and floor-to-ceilin

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How to Combat Low Customer Retention in Hospitality

Are Morch

It’s interesting to note that the hospitality industry has the lowest customer retention rates when compared to other industries. Customer retention is an important component of any business’s success and growth, and low retention rates in the hospitality industry can negatively affect revenue and profitability. Keep reading to discover why customer retention is so crucial […] The post How to Combat Low Customer Retention in Hospitality appeared first on Are Morch, Digital Tran

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Aimbridge Names Craig S. Smith CEO

Lodging

Aimbridge Hospitality announced that Craig S. Smith will join the global hospitality management company as CEO, effective March 18, 2024. As only the third CEO in Aimbridge’s history, Smith is expected to leverage decades of operational experience and leadership with Marriott International to solidify Aimbridge’s position in the industry. Having begun his hospitality career in hotel operations, Smith was a general manager before being tapped for executive spots in several international markets,

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Exclusive: EVT takes Rydges to Fiji with new-build beachfront resort

Hotel Management

EVT Hotels and Resorts is set to bring the Rydges brand to Fiji with the signing of a 258-room new-build resort. EVT Director of Hotels and Resorts, Norman Arundel, shared the news exclusively with delegates from the stage at the inaugural AHICE South East Asia on Thursday. “This partnership is an exciting development for Rydges and continues EVT Hotels and Resorts strategic focus on brand expansion, in both local and targeted international markets,” said Arundel.

Resorts 264
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AI vs. Google Search: Is Your Website Traffic Taking a Hit?

Hospitality Net

The hospitality industry thrives on providing exceptional experiences, and a vital element of that experience starts online. Potential guests often begin their journey with a simple search: "Best family hotels near [destination]?" or "Luxury beachfront resorts in [location]?" Traditionally, this has led them straight to hotel websites, where they can explore offerings, book rooms, and get a feel for your unique property.

Resorts 228
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Vouchers: the untapped revenue accelerator in hospitality

eHotelier

By addressing technological gaps and adopting a guest-centric approach, hotels can unlock the full potential of vouchers, transforming them from a missed opportunity into a dynamic tool for growth and guest satisfaction.

Revenue 111
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Ryanair Is a Missing Piece in eDreams Odigeo’s Subscription Business

Skift Blog

Skift Take: eDreams Odigeo's Prime subscription plan seems to be growing at a strong pace despite not offering Europe's largest airline. Could Ryanair and eDreams come to terms? Never say never.

Business 308
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In Her Comfort Zone

Lodging

What initially inspired you to get into the hospitality business? When I was 18, I worked as a hostess at a restaurant my Uncle Vince managed. I did not like the restaurant business very much. Then, I got a job at a hotel in Philadelphia. I thought, ‘This is temporary until I find my dream job.’ The rest is history! Who were some of your mentors or role models, male or female, and what were […] The post In Her Comfort Zone appeared first on LODGING Magazine.

Business 268
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Being the “boss lady” in a male dominated profession

Hotel Management

Each year, International Women’s Day raises a variety of conversations about gender equity. In 2024, the focus is on inclusivity, with the theme ‘Inspire Inclusion’ looking at ways to combat bias, stereotypes, and discrimination in the quest for a gender equal world. Here, Te Arkinui Pullman Auckland Airport Hotel Executive Chef, Nancye Pirini, spoke to HM about her experiences of inclusivity in the hotel industry.

Services 147
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Omni Hilton Head Oceanfront Resort Welcomes New Era of Coastal Elegance with $26 Million Property-wide Renovation

Hospitality Net

Omni Hilton Head Oceanfront Resort has unveiled the completion of its highly anticipated $26 million property-wide renovation. Nestled along the serene South Carolina shoreline, the resort’s expansive renovation began in August 2022 and encompasses a refreshed front entrance, elevated lobby, 323 upgraded guestrooms and refreshed balconies and an expanded courtyard.

Resorts 264
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Why sustainability matters to hotel guests, staff and the environment

eHotelier

Let’s take a look at the intersection of technology and sustainability in the hotel industry to examine how these practices not only benefit the environment but also contribute to a positive Return on Experience (ROE) for both guests and staff.

Hotels 119
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Marriott Plans 12 Hotel Openings in India in 2024, Shimla to Get a Ritz-Carlton in 2029

Skift Blog

Skift Take: Marriott's hotel growth in India shows it is thinking strategically about India's growth, offering options for different budgets. The hotel chain is making sure it covers all the bases and includes everyone as it expands.

Hotels 307
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Manifesting Destiny: Indigo Hospitality’s Program to Bring Team Members to the Next Level

Lodging

Nearly every hospitality leader mentions a special quality sought in prospective team members, one that’s generally universal within their own ranks. Yet, as Jennifer Krapp, Director of Operations at Indigo Road Hospitality Group (IRHG), told LODGING, developing those with the potential to find success and fulfillment in her organization can require an investment, something she said, her company is proud to make through a program that rewards—and encourages—a select group of food and beverage em

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Sneak peek: the first guestroom at Villa Dahlia is ready

Hotel Designs

Hotel Designs Sneak peek: the first guestroom at Villa Dahlia is ready Sneak peek: the first guestroom at Villa Dahlia is ready Villa Dahlia, the new sister hotel to Hotel Diplomat and Villa Dagmar in Stockholm, is preparing for an autumnal opening later this year and we stepped inside to take a closer look at the design direction… The new chic boutique hotel on the Stockholm block, Villa Dahlia , has shared the beginnings of its design journey, which brings to mind Milan in the 20s and 30

Hotels 105
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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STR Weekly Insights: 18-24 February 2024

Hospitality Net

As a lead up to spring, U.S. hotels continued to see week-on-week occupancy growth, however, the rate of growth has slowed. The most recent level (62%) was the highest weekly occupancy of the year, up 2.8 percentage points (ppts) from the prior week, but down 2.1ppts year over year (YoY). While the week included Presidents’ Day, which tends to slow travel, the comparison was clean as the holiday occurred in the same week last year.

Occupancy 227
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Google Hotel Ads bid strategies update: How will it impact your campaigns?

eHotelier

By embracing CPC bidding models and leveraging Google’s suite of advertising tools, hotels can position themselves for success in a post-cookie era while maintaining a commitment to user privacy and driving revenue growth.

Revenue 119
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Accor Leans Into Premium Hotel Brands, Franchising, and China

Skift Blog

Skift Take: What is Accor's hotel group strategy as of February 2024? An interview with Jean-Jacques Morin, Group Deputy CEO, and Martine Gerow, Group CFO.

Branding 279
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Marriott Gives Updates on Caribbean and Latin American Growth From 2023

Lodging

PLANTATION, Florida—Marriott International announced a year of room signings and additions across the Caribbean and Latin America (CALA) in 2023. The company nearly doubled its number of deal signings in the region versus the prior year, signing 57 transactions and nearly 7,300 rooms in 2023 to reach a solid pipeline of 24,000 rooms across the region at the end of last year.

Pipeline 264
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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HB Exclusive: Life House expands to Hawaii

Hotel Business

Life House has expanded its portfolio to Hawaii and is managing Hotel Moloka’i in Kamiloloa Beach, HI. The hotel is owned by real estate investment group Beachtree Properties. “We are very pleased with Life House’s approach to managing our unique property,” the owner shared. “Life House has enhanced our operations without losing the essence of what makes Hotel Moloka’i special, which is our authentic Hawaiian guest experience.

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Renaissance Honolulu Hotel & Spa Debuts Where Sky Meets Sand in the Heart of Honolulu

Hospitality Net

Hawaii’s first Renaissance Hotel invites travelers to discover the best of Oahu with innovative design, world-class cuisine and locally inspired livingRenaissance Honolulu Hotel & Spa - PoolRenaissance Honolulu Hotel & Spa - Exterior.

Hotels 269
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The crucial role of model rooms in hotel projects

eHotelier

Taking the steps to build model rooms for your project is imperative for a successful project and is well worth the investment in the long run, ultimately saving time and money.

Hotels 98
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Marriott Bonvoy Adds 200 Millionth Member as Hotel Loyalty Race Heats Up

Skift Blog

Skift Take: Marriott Bonvoy signed up the 200 millionth member as the loyalty program aims to retain its title as the world's largest – Hilton Honors is hot on its tail.

Hotels 318
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Marcus Hotels & Resorts Closes on Loews Minneapolis Hotel Acquisition

Lodging

MILWAUKEE—Marcus Hotels & Resorts announced that it, Hempel Real Estate, and Robinson Park have closed on the acquisition of the Loews Minneapolis Hotel. The property will be managed by Marcus Hotels & Resorts and will be rebranded as The Lofton Hotel under the Tapestry Collection by Hilton flag, making it the first Tapestry Collection hotel in Minnesota.

Closing 161
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France Experiences Surge in Travel Demand Ahead of 2024 Summer Olympics with Americans Leading the Charge

Hotel News Resource

Tickets for the 33rd Olympic Games went on sale on 30 November 2023, and travel demand to France has already increased substantially. For the period of the Olympic Games in 2024, flight bookings, not just searches, to Paris are up 125% compared to the same travel period last year.

Travel 98
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Accor and Courbet sign a Sofitel Legend in Prague

Hospitality Net

Accor, a world leading hospitality group, and Courbet, chaired by Jean-François Ott, today announced an agreement that will see Accor assume management of The Mozart Prague hotel. Following an extensive renovation, the renowned hotel will join the prestigious Sofitel Legend brand, a collection of historic luxury hotels combining exceptional heritage and authentic service.

Branding 261
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Real estate disputes: Update on hospitality and leisure sector

eHotelier

Landlords responded to tenants' challenges with flexibility in 2023, including forgiving COVID-19 arrears and altering fixed rents to turnover rents temporarily. This reciprocal relationship between landlords and tenants has led to the emergence of leases structured on turnover rents, providing support during uncertain times while ensuring landlord income.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.