Trending Articles

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Controlling Utility Costs: Volatile Market Conditions Call for a Focus on Contracts and Energy Consumption

Lodging

Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility department expenses increased from 2.9 percent of total revenue in 2019 to an estimated 3.3 percent in 2023. As hotels have struggled to recover from the pandemic, any rise in cost ratios is an area of concern for owners and operators.

Market 274
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Required for Sales Success Today – A Strong Sales Technology Competency

Anthony Cole Training

Technology is transforming businesses and disrupting entire industries, including the world of selling, which has traditionally been categorized as primarily a “people business”. From prospecting to closing, today’s mobile, social, big data, and cloud technologies are revamping the sales process in ways that would have been inconceivable a few decades ago.

Sales 242
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Airbnb CEO’s 10-Year Pay Package Could Turn Into $1 Billion or More

Skift Blog

Skift Take: The net proceeds of Brian Chesky's 10-year pay package — which he said would be donated to host programs and to charities — would really soar if Airbnb's share price breaches tough-to-reach targets.

Travel 317
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Global Hotel Alliance Celebrates 20th Anniversary at IHIF EMEA in Berlin Demonstrating Its Enduring Value for Independent Hotel Brands

Hospitality Net

UAE-headquartered Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, celebrated its 20th anniversary this week in Berlin at the International Hospitality Investment Forum (IHIF), where the then start-up was first announced in 2004.

Branding 227
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Little National Newcastle opens, taking the crown for highest hotel room count in the city

Hotel Management

Canberra based property group Doma has introduced its third Little National Hotel with the opening of Little National Newcastle. Located on Newcastle’s harbourfront district, at 44 Honeysuckle Drive, the 181-room hotel has the highest room count of any hotel in the city, reflecting its smart compact room design. “Little National Newcastle marks the third venture hotel in Australia, and stands as a testament to Doma’s commitment to providing an affordable luxury hotel experience,” said Doma

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Senators Call for ‘Detailed’ Investigation Into Boeing Following Whistleblower Report

Skift Blog

Skift Take: Boeing faces increasing pressure from Washington to reform its safety and manufacturing protocols after allegations of problems with the structural integrity of the 787 and 777 became public.

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The 3 types and the implementation of training and development

eHotelier

There is a big need of constant training and development because the hospitality industry is evolving, therefore the employees need to be evolved too. Visionary leaders are the ones that usually initiate and follow up the implementation of these three types of training in order to achieve the company’s vision and values.

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Economic Watch: Fed Holds Rates Steady; Still Expects Three Cuts This Year

Hospitality Net

The prospect of higher inflation in coming months will likely cause volatility in financial markets. However, CBRE expects inflation will ease toward the Fed’s 2% target as the year progresses. While it’s too early for the Fed to declare victory on inflation, forward indicators point toward softening in the labor market. This should give the Fed confidence to make its first rate cut in June.

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IHG signs Sunshine Coast Holiday Inn and Suites hotel

Hotel Management

IHG Hotels and Resorts is set to introduce a second Holiday Inn and Suites to Australasia in the coming years following the signing of a Sunshine Coast hotel with Felix Capital. The new-build hotel, which is set to open in early 2028, will form part of a mixed-use development in Caloundra. “We’re delighted to be bringing our Holiday Inn and Suites brand to the Sunshine Coast and thrilled to be partnering with Felix Capital on this exciting hotel in Caloundra,” said IHG Hotels and Resorts Directo

Dining 277
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Amsterdam Blocks New Hotels to Fight Mass Tourism

Skift Blog

Skift Take: Amsterdam, one of the world's most popular destinations, has capped its hotel supply to put a ceiling on mass tourism.

Tourism 312
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Calling His Shots: Industry Veteran Kenneth Fearn Prioritizes Need for More Diverse Hotel Ownership

Lodging

When Kenneth Fearn entered the lodging industry a couple of decades ago, many of the diversity and inclusion programs that now exist were just getting their start and consequently were of little help. Nevertheless, armed with a strong financial background and an intense desire to get out on his own, Fearn firmly established Integrated Capital, which gave him the ability to “call his own shot.

Hotels 300
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Report: Independent hoteliers see GDS bookings rise 34.5%

Hotel Business

The global distribution system (GDS) continues to perform for independent accommodation providers with reservations up 34.5% in the past year and up 4.2% on 2019 pre-pandemic levels, according to the Independent Accommodation Insights Report from HotelREZ Hotels & Resorts. HotelREZ Hotels & Resorts, a hotel representation company, found thet GDS reservations have grown 51.2% vs. a decade ago (2014).

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Cycas appointed to introduce Fairfield by Marriott brand yo UK Market

Hospitality Net

Cycas Hospitality’s growth momentum continues into the second quarter of 2024, following the hotel operator’s appointment to manage the UK’s first Fairfield by Marriott hotel, part of Marriott Bonvoy’s global portfolio of over 30 extraordinary hotel brands.

Branding 261
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Adge Hotel and Residences expands key count by 149 as second tower opens

Hotel Management

Adge Hotel and Residences in Sydney’s Surry Hills has opened a second hotel tower on the site, expanding its room count by 149 guest rooms to a total of 254. Operated by La Vie Hotels and Resorts, Adge Hotel and Residences opened last August on the site of the former Cambridge Hotel. La Vie reports that the hotel has exceeded occupancy targets since opening, regularly selling out during key events.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Paris’ Best Hotels: Michelin Ratings Vs. Online Reviews

Skift Blog

Skift Take: Michelin has debuted its first ratings for hotels. But when a tech firm crunched the numbers from traveler reviews across 140 sites, it found that crowd favorites clashed with Michelin's picks.

Hotels 264
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Seven Ways Hoteliers Can Foster Better Partnerships With Metting Planners

Lodging

The meetings and events business continues to draw visitors from around the world to the most desired destinations. The path back seems smoother than ever for hoteliers who are getting their groove back. Indeed, the meetings industry continues to be an essential revenue driver for increasing profitability for hotels of almost any size. For meeting planners, however, the story may be a little different.

Events 278
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PM Hotel Group adds DC-area Hampton Inn & Suites

Hotel Business

PM Hotel Group has been selected to manage the Hampton Inn & Suites National Harbor/Alexandria Area in Oxon Hill, MD, further expanding its portfolio in the Washington, DC, metropolitan area. “We are excited to continue growing in our home region with the addition of Hampton Inn & Suites National Harbor/Alexandria Area,” said Ethan Kramer, chief investment and development officer, PM Hotel Group.

Hotels 104
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What Happens When There Are Two Trillion Fake Hotel Reviews? A Strong Brand Reigns Supreme

Hospitality Net

TripAdvisor recently announced that it blocked a record two million fake reviews in 2023, a massive 50% increase from 2022. While this creates another uphill battle in an oversaturated industry where hoteliers struggle to cut through the exponentially growing noise, it’s good news for hardworking hotel owners who emphasize building their brands and creating outstanding guest experiences that translate to positive, trusted reviews.

Branding 230
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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The Royce joins exclusive luxury travel portfolio, Virtuoso

Hotel Management

Melbourne’s The Royce hotel has been accepted into Virtuoso’s exclusive global portfolio of luxury travel partners. Comprising over 2,200 suppliers in 100 countries, Virtuoso will present new sales and marketing opportunities to the network’s more than 20,000 luxury travel advisors and their highly desirable clientele. The 94-room hotel includes 18 spacious, uniquely designed suites, including six two-storey loft-suites with original cornicing which were once home to the original Rolls Royce mec

Travel 147
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How Thailand Hopes to Meet Its Goal For 1.7 Million Indian Tourists

Skift Blog

Skift Take: India is one of the most important source markets for Thailand. Pre-Covid, nearly 2 million Indian tourists flocked to Thailand, making India the third-largest source market in 2019. Now, Thailand is looking to bring India back to pre-Covid levels.

Market 246
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IHG Hotels & Resorts Implements Apple AirPlay at North American Hotels

Lodging

NEW YORK—IHG Hotels & Resorts launched Apple AirPlay in the first phase of hotel rooms, giving guests the ability to stream content privately from their iPhone or iPad to the TV in their guestrooms. AirPlay is available at more than 60 hotels in North America, including properties like InterContinental Buckhead Atlanta, Hotel Indigo NYC Downtown – Wall Street, and Holiday Inn & Suites Ottawa Kanata.

Resorts 261
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4 tips to attract and retain Gen Z employees

eHotelier

Here's how to hire and keep the best of the best of Gen Z employees by updating their management and operational strategies, as Gen Z employee have very different expectations and needs than other generations.

Hiring 111
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Cycas Hospitality Expands Into Ireland

Hospitality Net

Cycas Hospitality’s growth continues into 2024 following their landmark appointment to manage The Ormond Hotel in Dublin on behalf of the Ormond Group, a leading hospitality group from Southeast Asia. This will be Cycas Hospitality’s first property in Ireland and marks another significant step in their pan-European expansion.

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Surge in international arrivals sees Vietnamese hotels booked further ahead by 70%: SiteMinder

SiteMinder

New data from SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, reveals a 70% rise in the average booking lead time for hotels in Vietnam, following a sharp rise in international arrivals in 2023. The rise – which saw travellers book their stays, on average, 32 days ahead of check-in compared to 19 days in the prior year – is the result of changing booking behaviours among travellers and far surpasses the 20% rise averaged in hotel markets

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United Airlines Comes Out Strong Despite Delivery Delays, FAA Oversight

Skift Blog

Skift Take: United reported a strong first quarter, even as it faces an FAA safety review, Boeing delivery delays and rising tensions in the Middle East.

Business 291
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Enhancing Hospitality Excellence: The Vital Role of Device Monitoring

Lodging

In the dynamic world of the hospitality industry, where customer satisfaction reigns supreme, every detail counts. From the moment a guest steps foot into a hotel lobby to the final farewell at check-out, every interaction and service provided must be seamless and efficient. In this digital age, where technology is deeply integrated into every aspect of our lives, device monitoring emerges as a crucial tool for maintaining the highest standards of operational efficiency, sustainability, and [

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Educating Gen Z on benefits and how to do it

eHotelier

The distinct expectations and fluctuating attention spans of Gen Z requires innovative strategies to ensure they are empowered with the knowledge to make the best decisions regarding their health and careers.

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Return to Office (RTO) and Hybrid Work Models: Adapting to New Ways of Working

Hospitality Net

In recent years, the realms of sales marketing, distribution, and loyalty have undergone significant transformation in response to the challenges and opportunities brought about by remote work. Discussions held during HSMAI leadership meetings and conferences within these sectors have illuminated the evolving dynamics of the workplace, emphasizing the importance of happiness, productivity, and equity in this new era.

Sales 230
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Three tips to help hotels impress guests through innovation

Hotel Business

Upgrading your property’s entertainment technology can feel like an overwhelming and expensive task. But imagine an upgrade that doesn’t just entertain—it supports staff, delights guests, and drives loyalty. Elevate your property with these quick tips. Deliver an experience that builds valuable guest loyalty Today’s guests expect more from their in-room entertainment.

Hotels 105
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Dubai Airports CEO Says Hub is ‘100% Operational’ Despite 1,200 Cancellations

Skift Blog

Skift Take: Paul Griffiths says he's never seen anything like it as his airport cancels hundreds of flights a day.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.