Trending Articles

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How to be a Hotel Buyer Rather than Merely a Hotel Bidder

Hospitality Net

When someone values a hotel, they are generally attempting to estimate its “Market Value.” My newsletter this month will focus on the term “Market Value” and provide insight as to what this term really means during a sales transaction.

Hotels 258
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Selina Collapses in Liquidity Crisis, Seeks Buyers

Skift Blog

Skift Take: Selina billed itself as a pioneer in the "digital nomad" hospitality sector. But it can no longer avoid insolvency. Its woes can be partly traced back to its ill-fated SPAC merger in October 2022.

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Global IT Outage Grounds 1,000s of Planes; Makes ‘Flight Handling Impossible’

Skift Blog

Skift Take: Computer problems are nothing new for airlines and airports, but the scale of Friday's outage is without recent parallel, with Delta and United among those badly affected.

Scale 322
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Help Your Team with Cross-Selling & Up-Selling Strategies

Anthony Cole Training

The concept of cross-selling tends to evoke skepticism and wariness. Over time, this skepticism has arisen due to some individuals with good intentions although accompanied by undesirable practices. Pushing product is often another term used for cross-selling & up-selling strategies. Let’s explore why this skepticism about cross-selling exists.

Intent 254
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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J.D. Power: 2024 NAGSI Study Shows Travelers Are Paying More for Hotel Rooms

Lodging

TROY, Michigan—With an average daily rate (ADR) for a U.S. hotel room of $158.45 in May 2024—the second-highest month ever behind $159.01 in October 2023 —virtually every traveler in every hotel price bracket is paying more for a hotel room. According to the J.D. Power 2024 North America Hotel Guest Satisfaction Index (NAGSI) Study, travelers’ perceived value for those higher prices greatly depends on how well the hotel delivers on their expectations.

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Enter now: Nominations open for the 2024 HM Awards, presented by Sealy Posturepedic

Hotel Management

The time has come to recognise the top performers in the hotel industry across Australia, New Zealand and the South Pacific with entries now open for the 2024 HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic. The HM Awards return for the 22nd annual event on Friday November 29, 2024 at the Grand Ballroom, ICC Sydney to uncover the best people, properties, departments, brands and chains in the business of accommodation.

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The Future of Resorts: Magic 8 Ball Predictions for the Next Decade

Hospitality Net

The hospitality industry, particularly the resort sector, is on the cusp of significant transformations. Over the next decade, technological advancements, changing consumer preferences, and a heightened focus on sustainability will redefine the landscape of resorts. This article delves into the key trends and predictions shaping the future of resorts, offering insights into what guests and industry stakeholders can expect in the coming years.

Resorts 277
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Exploring the ‘Porcelain Capital’ with Zhengyin Art

Hotel Designs

Hotel Designs Exploring the ‘Porcelain Capital’ with Zhengyin Art Exploring the ‘Porcelain Capital’ with Zhengyin Art Zhengyin Art creates original, elegant artworks, perfectly placed to elevate hotel and public spaces while working in a wide range of mediums from ceramics to hand-forged metal and installations. The studio takes us to Jingdezhen to unravel the possibilities of ceramic in the world of hospitality… Jingdezhen, situated in southeastern China, holds the

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6 Advantages to Implementing an E-tipping Solution

Lodging

When it comes to hoteliers adopting e-tipping, 2023 saw “lots of potential energy, but very little kinetic energy,” as Russ Lemmer, CEO of Austin, Texas-based fintech startup Grazzy, put it. This year, however, Lemmer’s company has seen “considerably more interest in terms of actually buying the software.” As a result, “we are seeing more of what we call ‘flow’ among our client hotels—more dollars being tipped per room digitally than ever before,” said Lemmer, whose […] The post 6 Advantag

Hotels 259
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Key appointments: IHG, Minor Hotels, Mandala

Hotel Management

IHG promotes Rajit Sukumaran to EAPAC leadership role IHG Hotels and Resorts has announced an expanded role for Rajit Sukumaran as Senior Vice President and Managing Director, East Asia and Pacific (EAPAC) – a newly-created position, overseeing more than 20 countries. Sukumaran brings two decades of industry experience, most recently as the lead of IHG’s South East Asia and Korea (SEAK) business unit for the past four years, and previously as the company’s Chief Development Officer, Europe, Midd

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Expedia Will Soon Get Access to Ryanair Flights as the Companies Make Peace

Skift Blog

Skift Take: The Expedia-Ryanair hotel partnership earlier this year was an early signal that the two big travel companies were on the precipice of settling long-standing differences.

Travel 314
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Equinox Hotels And NEOM Announce Equinox Resort Treyam In Magna, The Coast Of NEOM

Hospitality Net

Equinox Hotels, a revolutionary leader in high-performance luxury hospitality, is proud to announce plans for the opening of Equinox Resort Treyam, one of Magna’s twelve destinations, located on the coast of the Gulf of Aqaba. Magna’s destinations, including Treyam, are part of NEOM, the evolving regional development, taking shape in northwest Saudi Arabia.

Resorts 237
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Aperture Hotels reopens Hilton Garden Inn in Georgia

Hotel Business

Hotel management company Aperture Hotels , in partnership with Satori Collective , has reopened the 120-room Hilton Garden Inn Columbus in Columbus, GA. Following a multimillion-dollar renovation, the newly refreshed hotel now offers upgraded public spaces, guestrooms and meeting space, along with parking enhancements, including EV charging stations.

Hotels 108
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A Long-Term Solution to Short-Term Rentals

Lodging

Last month, we saw a powerful example of the American Hotel & Lodging Association’s advocacy influence and reach as we secured an important policy victory that ensures fair treatment for hotels in Hawaii, a major U.S. tourist destination that’s critical to the health of our industry. As our members know, AHLA is constantly monitoring states across the country for policies that discriminate against hotels in favor of short-term rental properties.

Hotels 279
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Inside the first The StandardX hotel ahead of Melbourne opening

Hotel Management

The StandardX makes its global debut in Melbourne next month with the opening of a Fitzroy hotel on August 8. As the newest brand from Standard International, The StandardX is a celebration of style, art, music and culture. With interiors by Melbourne-based interior design firm Hecker Guthrie, the 125-room hotel takes inspiration from the local “post-punk Little Band scene of yesteryear” to the music venues, street art and cafés of today.

Dining 162
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IHG Debuts ‘Low Carbon’ Hotels, Calls for Green Subsidies

Skift Blog

Skift Take: Can IHG's new green effort satisfy both cost-conscious hotel owners and eco-conscious travelers? IHG admits its new program is just a start. It's not pretending to have all the answers, which is refreshingly honest for a major corporation.

Hotels 314
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President and CEO of HSMAI, Bob Gilbert Announces Retirement

Hospitality Net

Following 30 years of executive leadership for the Hospitality Sales and Marketing Association International (HSMAI) Americas, HSMAI Foundation and HSMAI Global, the organization is announcing the retirement of President and CEO, Bob Gilbert. A cherished and admired leader in the global hospitality industry, Gilbert has accelerated his retirement plan as a result of a serious health issue.

Sales 264
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Leveraging data and collaboration to maximise meeting and events revenues today

eHotelier

For many hotels, meetings and event spaces can contribute up to 60 percent of overall revenue. This makes it particularly surprising then that many hoteliers still are not leveraging these areas strategically, resulting in missed opportunities and limiting business growth.

Events 105
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Ahead of the Curve: Duetto’s New Partnership and New Product

Lodging

Last month, GrowthCurve Capital acquired Duetto, a leading provider of revenue management software for the hospitality industry, from affiliates of Warburg Pincus and other shareholders. Partnering with the private equity firm enables Duetto to further accelerate its AI product development, support the launch of new business lines, and expand into new markets.

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Meetings and Events with a Difference at Oaks Cypress Lakes Resort

Hotel Management

Nestled in the heart of the Hunter Valley, just a two-hour drive from Sydney or an hour from Newcastle Airport, Oaks Cypress Lakes Resort offers a unique blend of natural beauty and crowd-pleasing events, meetings and conference facilities. The resort’s idyllic setting, surrounded by over 150 premium wine producers, boutique breweries, and gourmet local produce, provides the perfect backdrop for any event, from intimate corporate retreats to grand conferences and gala events.

Events 130
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Western Airlines Are Pulling Out of China – Virgin Is the Latest

Skift Blog

Skift Take: After leaving Hong Kong in 2022, Shanghai was Virgin Atlantic's final Chinese destination. The development comes amid a broader retreat among some Western carriers.

Business 300
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Booking’s Countermove to Price Disparities of Hotel Websites

Hospitality Net

Booking.com recently dropped the price parity clause in the European Union. This move has caused a wave of questions and uncertainty in the hotel industry. How will the platform respond to hotels that decide to offer lower rates on their own websites to promote direct sales? The answer could redefine the relationship between OTAs and hotels, creating a scenario full of opportunities and challenges.

OTA 279
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Revenue growth management in food service: What you should think about

eHotelier

By combining modern technology with an analytical mindset, you can refine your operations, target high-performing markets, and realign your offering with consumer demands to achieve sustained revenue growth.

Revenue 105
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CoStar: U.S. Hotel Room Construction Reaches Highest Level Since February 2023

Lodging

WASHINGTON—The volume of U.S. hotel rooms under construction reached its highest level in 16 months, according to CoStar’s latest June 2024 data. U.S. Hotel PipelineJune 2024 Percentage change from June 2023In construction: 157,713 rooms (up 5.5 percent)Final Planning: 266,619 rooms (up 9.8 percent)Planning: 333,827 rooms (up 38.7 percent) “The number of rooms in construction has grown year over year for four consecutive months,” said Isaac Collazo, STR’s VP, analytics.

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NSW hotels celebrated at Accommodation Australia Awards

Hotel Management

It was a night of celebration for the hotel industry on Thursday evening as a crowd of more than 700 gathered for the Accommodation Australia NSW Awards for Excellence at The Fullerton Hotel in Sydney. Among the big winners was Capella Sydney, which took home the award for Metropolitan Deluxe Hotel of the Year and Spicers Sangoma Retreat, which was named Regional Deluxe Hotel of the Year for the second consecutive year.

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Amsterdam vs. Overtourism: ‘It’s About Bringing a Balance Back in Our City’

Skift Blog

Skift Take: Amsterdam is trying to find a balance between being one of the most popular tourist destinations in the world and a city where locals can feel at home.

Tourism 318
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Craddock Terry Hotel Shoemaker’s American Grille Relaunches Restaurant with New Executive Chef Ray Garrow

Hospitality Net

The Craddock Terry Hotel, an award winning boutique hotel located in the heart of Lynchburg, is thrilled to announce the relaunch of their signature restaurant, Shoemakers American Grille. This Sophisticated American Grille is launching its new dinner and drink menus. The culinary focus is on fresh and light cuisine, curated by the new Executive Chef Ray Garrow, pairing perfectly with the new cocktail menu.

Hotels 264
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Jean-Michel Gathy – a designer pipeline

Hotel Designs

Hotel Designs Jean-Michel Gathy – a designer pipeline Jean-Michel Gathy – a designer pipeline Jean-Michel Gathy, founder of DENNISTON, is the design genius behind an impressive portfolio of some of the most iconic luxury hotel and resorts in the world. Shifting the focus from hospitality brand to designer, we take a look at Gathy’s well designed pipeline for 2024… An award-winning architect and interior designer with more than 40 years of experience in the hospitality industry, Jean-

Pipeline 105
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Drury Hotels Company Launches Meetings With More Program

Lodging

ST. LOUIS, Missouri—Drury Hotels Company, LLC announced the launch of its Meetings with More program. Tailored to small (fewer than 100 attendees) and mid-sized (100-200 attendees) groups, Meetings with More aims to offer value for events at Drury Hotels. According to The Meeting Planner Survey: 2024 State of the Meetings Industry report by Knowland and ConferenceDirect earlier this year, almost 50 percent of U.S. meetings had 100 attendees or less in 2023, demonstrating the industry’s […]

Events 262
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Pan Pacific Perth unveils newly transformed luxury guest rooms

Hotel Management

More than a year into a major refurbishment project, Pan Pacific Perth has shared a taster of its redesign following the completion of 390 guest rooms and suites. The project, which commenced in May 2023, is aiming to elevate the hotel to a new standard of understated luxury with comfort and functionality in mind. The interior design is inspired by Western Australia’s diverse landscapes and supported by local partnerships, with drone photography by Tail Winds Aerial Media displayed in the hotel

Resorts 147
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.