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Playing the Same Game: How Revenue Managers and Sales Are Joining Forces

Lodging

Sales and revenue management are two departments that seemingly should be a match made in heaven but often find themselves at odds with differing goals for success.

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Exclusive: how Capstone became New Zealand’s leading white-label hotel operator

Hotel Management

Clare Davies, Capstone Hotel Management Clare Davies was ahead of the trend. Ten years ago, Davies established Capstone Hotel Management, now recognised as New Zealand’s leading white-label hotel management company. I’ve been a General Manager and later became a major shareholder in a resort in Nelson.

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Markus Tauss appointed General Manager at Hotel Eden Roc in Ascona

eHotelier

Markus Tauss will take over the management of the Lake Maggiore property on 1 June 2025 from Simon Spiller, who has passionately managed the Hotel Eden Roc for the past five and a half years, but left at his own request at the end of February 2025. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

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Hotelier Chris Dickinson signs Auckland properties to new luxe hotel brand

Hotel Management

Luminous Living, which will offer premium property management services for owners, aims to disrupt the high-end lifestyle hotels category by raising the bar with “elevated guest experiences, seamless service, designer amenities, and an all-inclusive offering”.

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The Hotel General Manager Today

Demand Calendar

Strong Business Focus and Profit Generation Understanding : It is crucial for GMs to have a deep comprehension of the hotel's business mechanics. They need to understand what drives profitability, from revenue management and cost control to market positioning and strategic planning. Here are all the details.

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HVMG promotes Cory Chambers, Maggie Rosa

Hotel Business

Hospitality Ventures Management Group (HVMG), an Atlanta-based third-party hotel operator and investor, has expanded its executive team with the promotion of Cory Chambers to EVP, chief commercial and analytics officer. The company also promoted Maggie Rosa to VP, operations. Baldwin, a Curio Hotel in downtown Houston.

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Unlocking Collaboration: The Power of Multi-User Systems in Hotels

Demand Calendar

Many hotels still rely on specialized, single-user systems managed by individual departments or team members. For instance, the revenue manager might use a dedicated revenue management system that only they can access, while the sales team uses a separate customer relationship management tool.