BCV
MAY 12, 2025
Luxury is felt—on screens, in stories, and in subtle signals—smart hoteliers understand that experience is everything. But what separates the good from the unforgettable isn’t just the plush bedding, skyline views, or Michelin stars. It’s the way you listen. And in today’s digitally driven, guest-first era? Listening means analyzing. Online reviews aren’t just feedback.
Hotel Management
MAY 15, 2025
An uptick in Australian visitors to New Zealand has helped drive a 2.9% RevPAR increase across the nations hotels during the month of April, according to Horwath HTL and Hotel Council Aotearoa data. The latest report, New Zealand Hotel Performance Focus, shows that this growth was achieved despite ongoing declines in key urban markets such as Auckland and Wellington.
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Hotel Business
MAY 14, 2025
As seen in the latest Europe Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE) , at the close of 2025s first quarter, the region’s total pipeline stands at 1,683 projects/247,472 rooms. As of the first quarter’s close, 46% of the hotel projects in Europe’s total pipeline are in the under-construction stage, standing at 766 projects and 115,227 rooms.
Hotel Speak
MAY 14, 2025
Peak seasons present both lucrative opportunities and significant challenges in the hospitality industry. Periods of high demanddriven by holidays, festivals, or local eventscan strain resources, impact guest satisfaction, and complicate revenue and maintenance management. To navigate these complexities, hotels are increasingly turning to data analytics.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Cloudbeds
MAY 13, 2025
Did you know that 70% of consumers feel safer using digital keys compared to traditional key cards? As we move further into the digital age, the methods we utilize to access secure locations are evolving drastically. Digital keys, such as mobile keys and biometric authentication, are reshaping the way we think about security and guest access. The importance of leveraging advanced digital technology to not just secure locations but also streamline user experience cannot be understated.
Hotel Management
MAY 15, 2025
New Zealands first JW Marriott has opened in Auckland, following a multi-million-dollar property transformation. The new JW Marriott Auckland, located in downtown Auckland, features 271 guest rooms and 15 suites, an array of wellness offerings, local art and references to landscape and culture in its design. Marriott International Area Vice President – Australia, New Zealand and Pacific, Jason Nuell, highlighted the brands belief that a connection to the natural environment is an important
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotelier Magazine
MAY 13, 2025
LAS VEGAS Choice Hotels International, Inc. hosted its 69th Annual Convention in Las Vegas last month. The convention opened with a keynote by president and CEO Patrick Pacious, setting the tone for three days centred on a single mission under the theme, Powering the Future. The event brought together thousands of owners, operators and industry partners for nearly 100 educational sessions, a trade show to connect owners with qualified vendors and brand sessions to hear from Choice leaders about
Skift Blog
MAY 15, 2025
Skift Take: We pointed out last year the lack of affordable hotels being built in Saudi Arabia. Wyndham wants to change that with 100 Super 8s in 10 years.
eHotelier
MAY 13, 2025
A downturn in international arrivals is challenging us to pause, reassess, and reimagine what tourism in Thailand couldand shouldlook like.
Hotel News Resource
MAY 14, 2025
The number of factors identified to impact the success of a hotels revenue management strategy continues to grow. We know the standard ones: that higher occupancy brings in more guests and therefore can lead to more ancillary revenue; higher ADR means more revenue to flow to the bottom line, leading to higher profit; longer lengths of stay reduce costs, also leading to higher profit.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Management
MAY 13, 2025
Radisson Hotel Group Chief Development Officer, Development, Asia Pacific, Ramzy Fenianos, discusses how the group is capitalising on demand for mixed-use and dual-branded hotel developments. Mixed-use and dual-branded hotel developments are transforming the hospitality landscape across the region, driven by evolving consumer demands, urban density, and the search for operational efficiency.
Hospitality Tech
MAY 15, 2025
New APIs and generative AI features aim to streamline hotel operations, reduce costs, and transform social media inspiration into bookable travel experiences.
Hotelier Magazine
MAY 15, 2025
By Amy Bostock TORONTO At this years Canadian Hotel Investment Conference (CHIC), held last week at the Hilton Toronto, Jessi Carrier of Colliers Hotels and Nicole Nguyen of CBRE Hotels shared key insights into the state of Canadas hotel sector. While the broader economy may be slowing, they said optimism remains high across much of the countrys hospitality landscape.
Travel Media Group
MAY 15, 2025
The Travel Media Group digital solution has hit the monumental milestone of responding to over 2 million online guest reviews for our hotel partners. To commemorate such a major achievement, Chief Technology Officer, Jason Lee, and Director of Product – Respond & Resolve, Jackie Avery, join the Suite Spot to discuss this accolade, what it means to the organization, and the future of review response.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel News Resource
MAY 15, 2025
Guillaume Stelandre is the recipient of first place in the HFTP Spring 2025 Blog Competition. In his captivating article 'Live Long and Travel: The Dawn of Space Hospitality,' Guillaume presents a compelling vision of the future where space exploration intertwines seamlessly with the realm of hospitality.
Skift Blog
MAY 14, 2025
Skift Take: Airbnb has been collecting user data to lay the groundwork for the future of the app: A digital travel concierge that learns and adapts to each individual user.
Hotel Business
MAY 15, 2025
The World Travel & Tourism Council (WTTC) , the global body representing the travel and tourism private sector, revealed its latest Economic Impact Research, which found that the U.S. is on track to lose a staggering $12.5 billion in international visitor spending this year. Notably, international visitor spending to the U.S. is projected to fall to just under $169 billion this year, down from $181 billion in 2024.
Hotel Management
MAY 15, 2025
New Zealand has welcomed a new value-focused midscale hotel brand Edit Hotels and Resorts, with four properties launched across New Zealand this month. Created by the team behind luxury hospitality group Fable Hotels & Resorts, Edit Hotels and Resorts features a portfolio of recently refurbished properties, including Edit Auckland Central (formerly President Hotel), Edit Auckland Greenlane (formerly Greenlane Suites), Edit Picton (formerly Picton Yacht Club Hotel), and Edit Hanmer Springs (f
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel News Resource
MAY 14, 2025
The largest hotel in San Jose has been acquired by its lender, BrightSpire Capital, following a foreclosure sale. This event marks an end to the extended efforts made by the Bay Area&based owner to retain the property.
Skift Blog
MAY 14, 2025
Skift Take: MakeMyTrip's bet on outbound and spiritual travel paid off during the last fiscal year. But this year has come with geopolitical tensions and tariff concerns.
STAAH
MAY 13, 2025
Managing a hotel isnt just about filling rooms; its about making your systems and operations work together seamlessly. Hotel management can often feel like youre spinning plates – online travel agents (OTAs) sending bookings, guests booking directly on your site, and your front desk needing real-time updates to avoid the dreaded overbooking. With all these moving parts, how do you deliver that perfect guest experience ?
Hotel Management
MAY 15, 2025
American Airlines is adding more services to Australia, with the launch of three weekly flights between Los Angeles and Brisbane. The services, in partnership with Qantas, come alongside the resumption of Americans seasonal service from Dallas Fort Worth to Brisbane this October with its newly-designed Boeing 787-9 aircraft. American is proud to partner with Qantas to increase travel options for customers to Brisbane, Sydney and Melbourne this winter, said Americans Vice Chair and Chief Strategy
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotel News Resource
MAY 14, 2025
Article - Formula 1 Grand Prix Boosts Jeddah Hotel Occupancy to Record April High - Alongside record occupancy, the market registered its highest April Revenue per Available Room (RevPAR) since 2014.
Skift Blog
MAY 14, 2025
Skift Take: Airbnb made big announcements about the future of its business this week. But the CEO is driven by more human factors.
Hotel Business
MAY 16, 2025
CBRE forecasts a 1.3% increase in RevPAR for 2025, driven by the continued outperformance of urban locations benefiting from increased group and business travel, as well as a projected rise in demand for drive-to and regional leisure destinations. Occupancy and ADR are predicted to rise by 14 bps and 1.2% year-over-year, respectively. This represents slightly softer growth than had been anticipated in CBREs February forecast, which projected 2% RevPAR growth, based on a 21-bps boost in occupancy
Hotel Management
MAY 15, 2025
The Ritz-Carlton Perths open-air cocktail venue, Songbird Bar, is launching a new cocktail series this weekend that celebrates the best in global mixology. The Twilight Tails series will commence on Saturday May 17, welcoming internationally acclaimed bartender Shingo Gokan and his team from The SG Tavern in Tokyo for an exclusive one-night takeover.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel News Resource
MAY 15, 2025
The Holiday Inn Express, an upper&midscale IHG Hotels & Resorts brand, has debuted its 5.0 product model, 'Dawn.' The model includes significant upgrades in design, service, and smart experiences. The launch event also marked agreements for thirty new projects in prime locations.
Skift Blog
MAY 15, 2025
Skift Take: Thai Airways turnaround shows that rebuilding trust, not just balance sheets, is key to recovery. As the airline exits restructuring, the real test will be sustaining momentum in an increasingly competitive Asian hub landscape.
Lodging
MAY 14, 2025
RIYADHWyndham Hotels & Resorts has entered into an exclusive development agreement with Le Park Concord Company to launch its Super 8 by Wyndham brand in the Kingdom of Saudi Arabia. With plans to open 100 hotels over the next ten years, the agreement reinforces Wyndhams long-term commitment to expansion in the region. The signing was executed with the active support of the Ministry of Tourism of Saudi Arabia, further underlining the initiatives alignment with the […] The post Wyndham
eHotelier
MAY 13, 2025
Flemings Mayfair, whose landmark property occupies one of Londons most elite postcodes, has undertaken a complete renovation and redesign of its three-bedroom townhouse
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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