April, 2025

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AI Power: Hotels Reinvent Hospitality Now

Are Morch

The hospitality industry, a realm built on human connections and personalized experiences, is at the cusp of a technological revolution. Artificial intelligence (AI) is making waves, promising increased efficiency, enhanced guest experiences, and new avenues for revenue generation. However, amidst the excitement, it’s crucial to maintain a balanced perspective.

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Rates drop in key New Zealand’s two largest cities

Hotel Management

Hotels in Queenstown, Christchurch and Rotorua have enjoyed a strong start to the year with increased room rates, driven by an uptick in international visitors, while New Zealands main centres of Auckland and Wellington saw a decline. According to Colliers Hotels New Zealand Hotel Market Snapshot for Q1, based on information from Hotel Data New Zealand, revenue per available room (RevPAR) was up 6.5% to NZ$239 in Queenstown for the year ending 31 March.

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How to maximize hotel revenue without discounting

Hotel Speak

Okay, so we all love a good deal, right? Getting something cheaper always feels like a win. And hotels and resorts have definitely caught on to this, offering tons of discounts to get people to book. But a lot of hoteliers have gotten stuck in a loop of constantly slashing prices, offering direct channel discounts, OTA promotions, and special rate packages to drive occupancy.

Revenue 93
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Marriott International to Acquire citizenM Brand

Lodging

BETHESDA, MarylandMarriott International announced it has reached an agreement to acquire the lifestyle brandcitizenM. The transaction is expected to accelerate Marriotts global expansion of its select-service and lifestyle lodging offerings, as the company continues to focus on expanding its portfolio to provide more options for guests and Marriott Bonvoy members.

Branding 162
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Luxury Hotel Performance in the UAE Signals Investor Confidence

HotStats

New data from HotStats show rising profitability across luxury hotels in the UAE, driven by strong top-line performance and disciplined cost control. The findings, following discussions at investor meetings at this years GIOHIS, reinforce the regions position as a high-yield market for hospitality investment and point to sustained demand, strong pricing power, and disciplined operations across the high-end segment.

Hotels 78
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SiteMinder: Easter demand climbs 16.8% globally

Hotel Business

Hotel bookings for the 2025 Easter holiday have risen by 16.8% compared to the equivalent period last year, according to new data from SiteMinder. The data, comparing bookings at the same properties across nine markets 30 days before Easter in both 2024 and 2025, reveals stronger demand and travelers securing their accommodation earlier and increasingly looking beyond their home countries.

More Trending

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Accor’s Queensland hotels see Easter bookings spike

Hotel Management

Despite floods in northern Queensland and Tropical Cyclone Alfred in south-east Queensland, Accors hotels in Queensland are recording a 30% increase in Easter long weekend bookings, when compared to the same time leading up to Easter in 2024. Accor is Australias largest hotel operator with more than 350 hotels, resorts and apartments nationally and over 100 in Queensland.

Tourism 130
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Why Sustainability is the Future of Hospitality

Hotel Speak

Every year, hotels worldwide generate an estimated 289,700 tons of waste. Meanwhile, the annual carbon footprint of the hospitality industry as a whole is estimated at 3% of total global carbon emissions. These numbers highlight an urgent need for change across the board. Earth Day, celebrated annually on April 22, serves as a global call to action for environmental responsibility.

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Sabre Enters Into Agreement to Sell its Hospitality Solutions Business Unit to TPG

Lodging

SOUTHLAKE, TexasSabre Corporationand TPG, a global alternative asset management firm, announced the signing of a definitive agreement under which TPG has agreed to acquire Sabre’s Hospitality Solutions business for$1.1 billion. TPG will invest in Hospitality Solutions through TPG Capital, the firm’s U.S. and European private equity platform.

Business 147
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5 Ways Travel Brands Can Attract Adventure Seekers Through Social Media

Social Hospitality

There has never been a time when travel has become more popular, and its largely due to social media’s popularity. After all, when youre scrolling about on your phone in your home and come across an Instagram Reel of a famous tourist spot, its hard not to feel that FOMO (fear of missing out). Social media indeed triggers that travel itch that many adventure seekers cant ignore.

Branding 130
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Peachtree Group expands EB-5 investment capabilities

Hotel Business

Peachtree Group has secured U.S. Citizenship and Immigration Services (USCIS) approval for four regional centers: Peachtree South Regional Center, Peachtree Northeast Regional Center, Peachtree Midwest Regional Center and Peachtree West Regional Center. These approvals allow the company to independently structure and sponsor EB-5 projects within the designated territories, streamlining the investment process and enhancing efficiency in bringing deals to market.

Scale 109
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Mandarin Oriental expands its Parisian presence

Hotel Designs

Hotel Designs Mandarin Oriental expands its Parisian presence Mandarin Oriental expands its Parisian presence Mandarin Oriental has assumed management of the legendary Htel Lutetia, unveiling its new identity as Mandarin Oriental Lutetia, Paris, making it the only Palace hotel on the Left Bank… The inauguration of Mandarin Oriental Lutetia marks a significant step in enhancing the Groups presence in the French capital, with an exceptional hospitality experience now on both sides of the Sei

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Exclusive: Radisson Hotel Group revs up on development and technology

Hotel Management

Radisson Hotel Group has announced a number of key developments across Australasia including upcoming openings in Australia, New Zealand and Fiji. Following a record year in 2024, with the addition of almost 40,000 keys globally, the group is set to open several hotels later this year and in 2026. Full-scale construction has commenced on the development of Radisson Blu Mirage Resort Fiji, scheduled to open in 2026, with the project now funded by both the Fiji National Provident Fund (FNPF) and B

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Q&A: How Expedia Group Is Doubling Down on B2B Tech Innovation

Skift Blog

Skift Take: Expedia Group has long been a leader in B2B travel technology, 2025 marks a turning point as the company seeks to clarify its solutions for partners looking to streamline operations, enhance traveler experiences, and seize new opportunities in digital transformation.

B2B 188
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Driftwood Capital Closes $1.2 Billion Hospitality Portfolio Consolidation Across 18 Assets

Lodging

MIAMI, FloridaDriftwood Capital announced the successful closing of a $1.2 billion portfolio consolidation involving 18 Hilton, Marriott, and Margaritaville-branded hotels across 10 states. The 4,203-key portfolio represents some of the most strategically located assets in Driftwoods national platform, all of which are operated directly by the firm.

Closing 182
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Z Hotels appoints Jon Siberry of SDK Consulting to transform revenue strategy

Hotel Speak

London, 15 April 2025: SDK Consulting , revenue and commercial consultancy for hotels, has been appointed by boutique hotel brand Z Hotels to develop the commercial strategy and run the revenue and distribution department. Jon Siberry will be leading the commercial function as Director of Revenue Management overseeing the revenue strategy at both the group and unit levels of the 14 property portfolio.

Revenue 104
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Palette Hotels adds DoubleTree hotel in Washington, PA

Hotel Business

Palette Hotels has been awarded management of the 140-room DoubleTree by Hilton Washington Meadow Lands Casino Area in Washington, PA. The company will also oversee the hotels upcoming, multimillion-dollar refurbishment, which includes technology enhancements for the Hilton Connected Rooms program, new signage, new landscaping and a complete renovation of the lobby, guestrooms, guest bathrooms, meeting spaces, restaurant, bar and lounge.

Casinos 82
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The Standard, Brussels – continuing to defy convention

Hotel Designs

Hotel Designs The Standard, Brussels continuing to defy convention The Standard, Brussels continuing to defy convention After the successes of The Standard, London and The Standard, Ibiza, The Standard hotel brand is ready to embark on its next chapter in Europe this spring with the debut of its newest hotel in Belgium’s lively capital welcome to The Standard, Brussels… The Standard, Brussels is part of the innovative ZIN redevelopment project in the Northern Quarter, a dynamic mi

Dining 98
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Western Sydney to welcome first Marriott hotel in 2027

Hotel Management

Marriott International is tapping into strong demand in Western Sydney with the signing of its first Marriott Hotel in Parramatta. Under an agreement with property developers JQZ, a 279-room new build premium hotel will be introduced as part of a large-scale mixed-use development on Church Street in the CBD. Slated to open in mid-2027, the Sydney Marriott Hotel Parramatta will be the fifth Marriott Hotels and Resorts property in Australia, and the second in New South Wales.

Retail 275
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Philippines to Launch Digital Nomad Visa, How It Stacks Up in Asia

Skift Blog

Skift Take: The Philippines may be late to the game, but it still has a shot at winning over remote workers. To compete with the likes of Thailand, Japan, and South Korea, it needs more than beaches it needs digital infrastructure, government coordination, and a clear pitch: its a future-ready remote work hub.

Tourism 293
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CoStar: U.S. Hotel Industry Closes March With Positive Yearly Comparisons

Lodging

ARLINGTON, VirginiaThe U.S. hotel industry reported positive year-over-year comparisons, according to CoStars latest data through March 29, 2025. U.S. Hotel PerformanceMarch 23-29, 2025Percentage change from comparable week in 2024Occupancy: 65.1 percent (up 4.4 percent)ADR: $161.65 (up 2.5 percent)RevPAR: $105.19 (up 7.0 percent) Among the Top 25 Markets,St.

Closing 162
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IDeaS Announces Spotlight, Delivering a New Edge in Demand Generation for Hotel Marketing

Hotel Speak

LONDON April 2025 IDeaS, a SAS company and the worlds leading provider of hospitality revenue management software, today announced the launch of IDeaS Spotlight, a first of its kind demand intelligence solution that empowers marketers to generate the right demand at the right time. Spotlight helps both single properties and portfolios to identify and act on high-value opportunities for deploying impactful, demand-generating marketing tactics informed by advanced analytics and AI.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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What is a GDS and Does My Hotel Need It?

Webrezpro

GDS stands for global distribution system and is essentially a central reservation system for hotels, airlines, rental car companies, cruise lines, and other travel services worldwide. A GDS network puts your property in front of travel agents, corporate travel managers, and OTAs, and the importance of these networks is growing. More than half of global […] The post What is a GDS and Does My Hotel Need It?

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Ennismore announces Bali signing, taking the first Hyde Hotel to Asia

Hotel Designs

Hotel Designs Ennismore announces Bali signing, taking the first Hyde Hotel to Asia Ennismore announces Bali signing, taking the first Hyde Hotel to Asia Ennismore has announced the arrival of Hyde Hotels in Indonesia slated to open in 2026, Hyde Suites Seminyak Bali will be taking the brands signature festival vibes to the region… Tucked away amidst verdant tropical gardens with expansive views of the Indian Ocean, Hyde Suites Seminyak Bali will complement the vibrant spirit of Bali with

Dining 101
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NSW hotels ‘the engine room of nation tourism’, Accommodation Australia reports

Hotel Management

Hotels in New South Wales are employing more people and contributing more to the state economy than ever before, according to new research by Deloitte Access Economics, commissioned by AHA NSW. Accommodation Australia NSW General Manager Stacey McBride said the latest research found the associations 350 members from small regional motels and serviced apartments to large local and international hotels were punching well above their economic weight.

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New Research: Global Hotel Alliance Reveals What Keeps Travelers Coming Back

Skift Blog

Skift Take: The definition of loyalty is being rewritten to focus less on points accumulation and more on customer experience. Global Hotel Alliances new report reveals that guests want programs that feel personal, not transactional.

Travel 223
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Blackstone Real Estate to Acquire 6M SF Industrial Portfolio Developed by Crow Holdings for $718M

Lodging

NEW YORK & DALLASBlackstone and Crow Holdings announced that Core+ funds affiliated with Blackstone Real Estate have agreed to acquire a 95 percent stake in an industrial portfolio developed by Crow Holdings for $718 million. Crow Holdings and its partners will retain 5 percent ownership. The portfolio consists of 25 Class A buildings totaling 6 million square feet and is predominantly located in high-barrier submarkets in Dallas and Houston.

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LG launches robotic vacuum cleaner for hotels

Hotel Business

LG Electronics USA has introduced a commercial-grade autonomous vacuum cleaning device, developed in collaboration with the Marriott Design Lab. The LG Robotic Vacuum Cleaner is available now to the hospitality industry following implementation pilots at Marriott International properties. “This is a prime example of how our collaboration with the Marriott Design Lab is advancing innovation for the entire industry,” said Michael Kosla, SVP, LG Electronics USA. “The LG Robotic Va

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Agilysys Partners with Hospitality Action to Support UK Hospitality Workers and Industry Wellbeing

Hotel Speak

April 14, 2025 (London, England ) Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality software solutions and services, is proud to announce its new partnership with Hospitality Action, the UKs leading charity supporting hospitality workers in times of crisis. This alliance underscores Agilysys commitment to not only serving the industry with cutting-edge technology but also supporting the people at the heart of hospitality.

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Royal Hideaway Corales Villas – tranquil luxury on Tenerife

Hotel Designs

Hotel Designs Royal Hideaway Corales Villas tranquil luxury on Tenerife Royal Hideaway Corales Villas tranquil luxury on Tenerife Royal Hideaway Corales Villas brings a fresh feel to Tenerife, with The Barcel Hotel Group offering a new level of boutique luxury near La Caleta… The 139-key Royal Hideaway Corales Villas occupies a prime position on Tenerifes exclusive Royal Road, set against a backdrop of the Atlantic Ocean and dramatic volcanic peaks.

Dining 95
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.