Thu.Jun 12, 2025

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Tuan Sing Holdings repositions Perth hotel to capture long and short-stay market

Hotel Management

Residence on Langley Park, the former Hyatt Regency at 99 Adelaide Terrace in Perth, has unveiled newly renovated guest rooms, guest services, and an integrated precinct experience. Positioning itself to cater to both long and short-stay travel needs, the property now offers a mix of traditional hotel rooms and apartment-style layouts, including standard king and queen rooms, studios, and expansive one- and two-bedroom options.

Market 130
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Canary Technologies Raises $80M Series D

Hospitality Tech

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/12/2025 Canary Technologies Raises $80M Series D Canary Technologies, a global leader in hotel guest management technology, announced it has closed an $80 million Series D round of funding to accelerate the company’s global expans

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BWH Hotels GB invests in new website to boost direct bookings for independent hotels

Hotel Speak

BWH Hotels GB is launching a faster, simpler website as part of a push to help its partners minimise reliance on OTAs. This will impact more than 230 independent hoteliers across the UK. The fully redesigned website is part of plans to improve digital infrastructure and will deliver faster load times, a simplified booking journey and improved image and content functionality.

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Colliers: U.S. hotel sector shows strategic growth, regional gains

Hotel Business

The financial health of hospitality assets, particularly in the Northeast and Central regions are improving, driven by leisure travel and the return of conferences and events, according to the 2025 Hospitality Outlook released by diversified professional services and investment management company Colliers. From April 2024 to March 2025, U.S. hotels saw RevPAR rise 2.4%, ADR increase 1.9% and occupancy also ticking up slightly.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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The Hotels Network Introduces Superpilot: Pioneering Autonomous Website Personalization for Hotels

The Hotels Network Blog

The Hotels Network (THN), a Lighthouse company and direct channel growth platform for hotels, is introducing Superpilot, the first AI-powered recommendation system set to revolutionize hotel website personalization and direct bookings. Superpilot signals a bold move toward reimagining how hotels approach marketing on their direct channels. The technology ushers in a new era of automation in hospitality, transforming complex tasks—like data analysis, strategic planning, and content creation—into

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Unlock the summer surge: Hotel campaigns that convert

eHotelier

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Suppliers Unlock the summer surge: Hotel campaigns that convert Posted on 1 min ago Home Suppliers Unlock the

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Access Hospitality Launches First Agentic AI Booking Engine to End Decision Overload

Hospitality Tech

Powered by autonomous agents, the engine understands guest intent, adapts in real time, and completes bookings – in one fluid, two-way conversation.

Intent 52
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The Ritz-Carlton, Perth among hotels to host Luxury Dining Series in 2025

Hotel Management

Marriott International’s Luxury Dining Series returns in 2025, with the multi-city gastronomic taking place across Asia Pacific from July to September. The Ritz-Carlton, Perth, The St. Regis Singapore, The Ritz-Carlton, Bangkok, The St. Regis Osaka, and The St. Regis Jakarta are among the properties taking part. Each property will offer curated culinary experiences led by Marriott International culinary and mixology professionals from across the world.

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Cloudbeds Announces Data Automation Agreement with STR

Hospitality Tech

Users will be able to track trends in occupancy, average daily rate (ADR), revenue per available room (RevPAR), and other essential metrics directly within their STR dashboard.

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U.S. hotel construction pipeline hits 749K rooms at Q1 2025 close

Hotel Business

The U.S. hotel industry maintains a steady development pipeline, though current activity reflects a more cautious approach amid near-term challenges. The current selective development environment suggests industry participants are making strategic decisions based on fundamental demand drivers, which will position new projects for success. According to Lodging Econometrics’ (LE) Q1 2025 U.S.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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IHG’s fast-growing Voco brand hits 100 openings in seven years

Hotel Management

IHG Hotels and Resorts (IHG) has opened its 100 th Voco hotel since it emerged on the international hotel scene seven years ago with its first opening on Australia’s Gold Coast. Now the fastest growing brand within IHG’s Premium collection, Voco has experienced record development activity with properties in over 25 countries and a further 95 properties in the pipeline, with market entries in Türkiye, Malaysia and Jamaica expected over the next two years.

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Germain Hotels Appoints New Leadership

Preno

QUEBEC CITY — Germain Hotels has announced the appointment of Marie Pier Germain and Hugo Germain as co-presidents of the family business, effective immediately, as the company continues its rapid expansion. Founded by Christiane and Jean-Yves Germain, Germain Hotels has established itself as a flagship of the Canadian hotel industry. This leadership transition reflects the continuity of a strong family vision and a shared commitment to ensuring the long-term sustainability of what has been buil

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Marriott introduces Marriott Media

Hotel Business

Marriott International has launched Marriott Media, signaling a change and a new chapter in how brands engage with consumers across the traveler journey, according to the company. “Today’s travelers expect personalization and welcome thoughtful discovery,” said Peggy Roe, EVP/chief customer officer, Marriott International. “Marriott Media is designed to enrich, not interrupt, serving guests content, recommendations and offers in ways that feel natural, relevant and aligned with their travel expe

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How small hotels can thrive during a travel boom

Little Hotelier

What is a travel boom? A travel boom is a surge in tourism activity that can be driven by a number of factors: pent-up demand following travel restrictions, increased disposable incomes, social media influence, or dedicated efforts by governments to attract travellers. Hotels are on the receiving end of travel booms, meaning they have the opportunity to capitalise on these events if they understand and plan for them well enough.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Hightouch Launches Same-Session Personalization

Hospitality Tech

Hotels, restaurants now have access to a customer's complete profile in real time allowing brands to orchestrate seamless, real-time experiences across their marketing funnel.

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Traveler History in LiveChat 2.0: Access All Information Without Leaving the Chat

AskSuite

View chat history information such as quotes, bookings, and previous chats and save time in customer service. In many hotel operations, the customer service routine is marked by endless searches for information scattered across different screens, tabs, or systems. When a traveler returns to the chat, reservation agents often need to spend a lot of time searching through chat histories, checking records, and opening archived conversations to understand what has already been said or done.

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Opal Hospitality Opens New Hotel in Montreal

Preno

MONTREAL — Opal Hospitality has opened Hôtel Railwayparc Montreal, Tapestry Collection by Hilton, a 73-room boutique hotel located at 6645 Rue Saint-Jacques in mid-town Montreal. Developed by Sergakis Holdings, the hotel blends Montreal’s industrial past with its creative present. The hotel’s concept draws inspiration from its rail-adjacent location and NDG’s evolving spirit, where movement, memory and design converge.

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Meyer Jabara Hotels Recruits Chris Clap as First CTO

Hospitality Tech

Hotel ownership and management group is building a resilient, layered security framework; a mobile-first digital ecosystem; and an AI-powered back office to enhance its people’s lives and improve overall productivity.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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The Smart Hotelier's Playbook | Hotel Marketing

Belza

The Smart Hotelier's Playbook; How Outsourcing Can Maximize Service and Minimize Risk | Hotel Marketing

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Omni Hotels & Resorts Delivers Lasting Guest Impressions with Oracle Cloud

Hospitality Tech

Oracle OPERA Cloud hospitality platform helps enhance Omni’s operations across 50 North American properties.

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Victorio Gonzalez appointed Managing Director at Montage Laguna Beach

eHotelier

Montage Laguna Beach has announced the appointment of Victorio Gonzalez as the resort's managing director.

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PwC Projects RevPAR Growth for U.S. Hotels to Decelerate Significantly in 2025

Hotel News Resource

In 2025, the U.S. lodging sector faces a challenging landscape, characterized by a combination of macroeconomic and capital market factors, including an uncertain tariff environment, an in&flux immigration policy, elevated interest rate environment, and potentially higher inflation.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Rediscovering culinary roots with the Luxury Group by Marriott International

eHotelier

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Global News Rediscovering culinary roots with the Luxury Group by Marriott International Posted on 1 hour ago

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W Brisbane unveils refurbished suites with river-inspired design

Hotel Management

W Brisbane has unveiled a transformation of its 32 suites aimed at delivering a “more vibrant and playful” accommodation experience. The hotel’s design narrative ‘A River Dreaming’ is woven through the suite design from the 70sqm Cozy Suites and 85sqm Marvelous Suites to the 200sqm Extreme Wow Suite. Room 1307 Living Design references to the Brisbane River include curved details, earthy tones of terracotta and eucalyptus, reminiscent of the natural soil banks by the river and the distant green h

Dining 147
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Castle Peak closes on $315M opportunistic vehicle

Hotel Business

Castle Peak Holdings , the investment firm behind the Trailborn hospitality brand, has closed on its second vehicle with total committed capital of $315 million raised over a four-month period. The firm’s recent acquisition of Snow King Resort in Jackson, WY, marks the first investment of this new vehicle and expands Castle Peak’s portfolio of hotels and resorts in outdoor destinations across the U.S.

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Results for Week Ending 7 June Show U.S. Hotel Industry Faces Challenges With Declines in Key Performance Metrics

Hotel News Resource

During the week of June 1&7, 2025, hotel occupancy across the United States was 67.0%, a decrease of 3.2% from the same week in 2024. The average daily rate (ADR) remained stagnant at $161.57, showing no year&over&year growth.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Key appointments: QT, Lylo, ATEC

Hotel Management

QT Auckland welcomes new General Manager Michael Stamboulidis has taken up the role of General Manager of QT Auckland, joining from QT’s first-ever regional hotel, QT Newcastle, where he spent four years at the helm, including overseeing the build and grand opening. Stamboulidis brings over two decades of experience in the hospitality industry and since joining EVT in 2017, has held senior leadership roles across the QT portfolio, including General Manager at QT Sydney and Food and Beverage Dire

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The Hotels Network Introduces Superpilot: Pioneering Autonomous Website Personalization for Hotels

Hotel News Resource

The technology ushers in a new era of automation in hospitality, transforming complex tasks & like data analysis, strategic planning, and content creation & into seamless, intelligent processes.

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Utilizing Hotel P&L Statements for Strategic Decision-Making

Belza

Utilizing Hotel P&L Statements for Strategic Decision-Making | Hotel Marketing

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voco Zeal Exeter Science Park wins BREEAM award

eHotelier

For Hotels For Professionals For Education Solutions Courses Certifications Immersive Learning Baseline Integrations Ritrovo Integration Maestro Integration Pricing Hotels and Education Individuals Resources News and Insights Tech.Ex Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Global News Suppliers Properties People Events Education Subscribe Log In Global News voco Zeal Exeter Science Park wins BREEAM award Posted on 1 hour ago Home Global News voco Zeal Ex

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!