2024

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How Technology is Modernizing Hospitality Operations

Hospitality Net

The hospitality industry has changed a lot over the years. Labor shortages, rising guest expectations, and tightening budgets are the new norm. We’ve spent a lot of time thinking about how technology can help solve these challenges. And while technology won’t fix everything, it can go a long way in making operations run smoother and guests happier.

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Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powered Assistant

Are Morch

In the ever-evolving landscape of the hospitality industry, the quest for higher revenue, enhanced productivity, and greater guest satisfaction is relentless. Leading the charge in this digital transformation is Velma, an AI-powered assistant designed specifically for hotels. Velma is not just any virtual assistant; it’s a game-changer, transforming online visitors into loyal guests through a […] The post Revolutionizing The Hotel Guest Experiences of Tomorrow with Velma: The AI-Powe

Revenue 331
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Complying with DMA: Booking.com’s commitment to fairness, transparency, and innovation

Hospitality Net

After months of constructive dialogue with the European Commission, other stakeholders and intense efforts of teams across our business, we reached a major milestone today: our compliance with the requirements under the Digital Markets Act (DMA).

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The AI-Fueled Organization: Transforming for the Future with Oracle

Hospitality Net

In today’s dynamic world of cloud computing and enterprise solutions, Oracle has established itself as a leader by integrating advanced technologies to boost business operations across various industries. Let’s look at the applications of Oracle Hospitality, Oracle Cloud Infrastructure, and Fusion within the broader framework of Oracle’s enterprise solutions, and highlight how these platforms deliver robust, AI-enhanced functionalities, driving efficiency and growth in the hospitality industry a

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Remote Year Collapse: What We Know

Skift Blog

Skift Take: Remote Year said it was closing, upsetting many customers who had paid for future trips as digital nomads. Two CEOs are pointing fingers at each other.

Closing 317
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Three Ways Key Control Systems Keep Hotels More Profitable

Lodging

Hotel properties have a continuous flow of guests, which necessitates safeguarding everyone on the premises with comprehensive security measures. Trying to balance a warm and welcoming environment with security that is non-disruptive to guests is challenging to hotel security teams with the ebb and flow of people and activities occurring every day at all hours.

Hotels 331

More Trending

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Leading a Sales Team: 10 Keys to Success (Part 2)

Anthony Cole Training

Sales leaders must be both effective managers and great coaches by arming their salespeople with the skills to be successful and managing their strengths. This week, we identify the final 5 keys to success in leading a sales team.

Sales 310
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Why Are Airlines Quiet Quitting China?

Skift Blog

Many of the world’s biggest airlines are making a withdrawal from China. The list is large and it’s growing by the week.

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Banned in NYC: Airbnb One Year Later

Skift Blog

Skift Take: Local Law 18 hasn't yet led to a significant amount of additional long-term housing in NYC and hotels are thriving. But small-time hosts have lost a key source of income. Modifications, and a more balanced approach, are needed.

Hotels 360
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Takeaways From NYC’s Near-Ban on Airbnb

Skift Blog

Skift Take: Banning short-term rentals in New York City didn't instantly lead to a wave of affordable housing, although the impact could potentially be different in smaller towns and cities.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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First Flights, Now the Travalyst Climate Coalition Turns to Hospitality Data

Skift Blog

Skift Take: Travalyst's challenge in hospitality will be in trying to make itself a leader in sustainability measurement. This will be a tougher sell than flights.

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Airbnb’s AI Plan: No Chatbot, More Personalization

Skift Blog

Skift Take: While many other travel companies have released AI chatbots, Airbnb determined that they're not good enough.

Travel 343
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Spain’s Malaga to Ban Short-Term Rentals in Over 40 Neighborhoods

Skift Blog

Skift Take: Malaga's politicians are aiming to relieve the strain on affordable housing by tightening regulations on short-term rentals. However, given the current popularity of southern Spain, this move could shift the pressure to nearby destinations.

Tourism 347
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Ryanair CEO Slams Boeing Culture: ‘They Love Talking Corporate Bullsh*t’

Skift Blog

Skift Take: Michael O’Leary’s public condemnation of Boeing’s corporate culture and recent changes to its 737 Max program will likely heap further pressure on the planemaker.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Etihad to Announce ‘Around 10’ New Routes in November: Exclusive

Skift Blog

Skift Take: If you thought Etihad’s recent growth was running out of steam, think again. Speaking exclusively to Skift, the airline’s CCO revealed that further big changes are coming in 2025.

Business 344
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Buttigieg on Boeing 737 Max 9’s Return: ‘Until It Is Ready, It’s Not Ready’

Skift Blog

Skift Take: The safety of the traveling public tops all other concerns when it comes to Boeing's 737 Max 9 plane, Transportation Secretary Pete Buttigieg said.

Travel 361
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The United Arab Emirates Is Building Its Own Las Vegas

Skift Blog

Skift Take: The UAE’s emerging casino industry remains under wraps, but growing investments and behind-the-scenes developments indicate a lucrative future, quietly reshaping the region’s tourism and entertainment landscape for foreign travelers.

Casinos 340
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Casago to Acquire Vacasa for $128 Million and Take It Private

Skift Blog

Skift Take: Vacasa got hammered in the public markets and needed to go private. Whether Casago and Rootstock have the wherewithal to right the ship is an open question.

Marketing 316
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Marriott Starts to Lay Off Corporate Employees

Skift Blog

Skift Take: Now that Marriott International has doubled in size over a decade, it saw an opportunity to rethink its organization and restructure for efficiency.

Hotels 332
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Contextualizing AI: How an AI-powered Staff Interface Improves Guest Experience

Hospitality Net

As the closing part for the Thematic with Oracle Hospitality focusing on how generative artificial intelligence (GenAI) will help hoteliers, this latest panel discussion [link to video] is truly superb 50-minute conversation with Jason Bryant and Tanya Pratt, two senior leaders at Oracle Hospitality.

Closing 333
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Fifth Tourist Dies in Greek Heatwave – Can European Destinations Do More to Prepare?

Skift Blog

Skift Take: A fifth tourist has died due to high temperatures in Greece this month. The country is acting quickly to close down popular attractions. But this is only the start of the summer, and Southern European cities are likely to face one climate-related disaster after the next.

Closing 349
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Barcelona to Ban All Short-Term Rentals by 2029

Skift Blog

Skift Take: Many destinations in seeking to regulate short-term rentals try to balance the needs of locals with the benefits of tourism. Barcelona has had enough.

Tourism 349
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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When an Airbnb Moves In Next Door, It’s Neighbor vs. Neighbor

Skift Blog

Skift Take: According to Airbnb lore, the short-term rental was born in 2007 when, “two hosts welcomed three guests to their San Francisco home.” Fast forward 17 years and Airbnb now has over 5 million hosts … and most all of them have neighbors. That’s led to some epic feuds.

Tourism 351
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China’s New Plane Wins Two Big Orders: Should Airbus and Boeing Be Worried?

Skift Blog

Skift Take: With Airbus and Boeing booked up until the end of the decade, will other airlines be tempted to buy these Chinese-built aircraft?

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Archer Aviation Raises $230 Million to Deploy Flying Taxis in 2026: Startup Funding Roundup

Skift Blog

Skift Take: Travel startups announced fundraises over the last week exceeding $400 million.

Travel 343
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Visit Oslo’s Ironic New Ad Goes Viral Asking: ‘Is it Even a City?’

Skift Blog

Skift Take: Oslo doesn't take the typical smiling local approach in its new tourism ad. It instead uses dry Nordic humor to promote Oslo's unique appeal.

Tourism 347
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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7 Ways AI Is Changing Business Travel

Skift Blog

Skift Take: Someday a computer-generated avatar may explain why you can't fly business class to Dubai. In the meantime, travel management and travel tech companies are testing how to apply Gen AI to various parts of business travel.

Business 344
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Skift Power Rankings

Skift Blog

Skift Take: Power is not just about who holds the top job but who shapes the landscape, drives innovation, and sets the agenda for what comes next. With that in mind, we proudly present Skift’s Power Rankings — our list of the most powerful leaders in travel.

Travel 67
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Google’s New Travel AI Tools Want to Plan Customer Trips

Skift Blog

Skift Take: Google is the among the tech giants investing in a reimagined, AI-powered future of travel planning and booking. How can the smaller companies compete?

Travel 351
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U.S. Hotels May Have Hit Occupancy Ceiling in 2024

Skift Blog

Skift Take: Hotels aren't full! (Except in Manhattan.) One theory why is that corporate travelers who used to book rooms for days or weeks at a time are taking shorter trips because of hybrid work.

Occupancy 315
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!