Hotel Business

NOVEMBER 19, 2024

Hospitality Ventures Management Group (HVMG), an Atlanta-based third-party hotel operator and investor, has expanded its executive team with the promotion of Cory Chambers to EVP, chief commercial and analytics officer. The company also promoted Maggie Rosa to VP, operations. Baldwin, a Curio Hotel in downtown Houston.

General Manager 111

General Manager Market Share Revenue Sales 111

Lodging

OCTOBER 26, 2023

Aligned Hospitality Management has promoted Tara Lundgren to vice president of operations. Lundgren, who served as the general manager of the DoubleTree Suites by Hilton Hotel Tucson Airport, will join the corporate team to enhance operations throughout the portfolio.

General Manager 162

General Manager Hospitality Management Resorts Management 162

Lodging

APRIL 4, 2024

Grace Bay Resorts announced the appointment of Fred Khoury as general manager of Point Grace. In his role as general manager, Khoury will supervise all operational aspects of Point Grace and uphold its service expectations.

General Manager 162

General Manager Resorts Services Sales 162

Lodging

SEPTEMBER 12, 2024

Atlantis Resorts welcomed Paul Baker as president, managing the operations for Atlantis, The Palm; Atlantis The Royal; and Atlantis Sanya. The Maven announced Jennifer Cottgias as general manager. Cottgias joins The Maven from the Courtyard Portland City Center where she served as general manager.

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General Manager Resorts Management Operations 147

Hotel Management

MARCH 7, 2024

Accor Chief Operating Officer MEA APAC – Premium, Midscale, Economy, Kerry Healy, on how the hotel industry can better embrace inclusivity for guests and teams: Kerry Healy, Accor “[It begins with a genuine commitment from leadership to prioritise diversity and inclusion as fundamental values,” Healy said. Read more about Kamali’s story here.

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General Manager Business Hotels Hiring 290

Hotel Management

DECEMBER 12, 2024

Gurner Group hires former Crown Hotels CEO Gurner Group has appointed former Crown Sydney and Crown Hotels Chief Executive Officer, Peter Crinis, as Group Chief Operating Officer of Hospitality the latest of five major hires within the group from a stable of ex-Crown Resorts employees.

General Manager 147

General Manager Pipeline Hotels Retail 147

Hotel Management

DECEMBER 19, 2024

One year on from the launch of Trilogy Hotels, the independent management company is rounding out 2024 with 13 hotels under management totalling over 2,500 rooms and overseeing $165 million in revenue. I was working on the investor side and getting quite frustrated with the relationship between an investor and an operator.

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Closing Hotels Operations Branding 130

Lodging

JUNE 27, 2024

Dreamscape Hospitality announced the appointment of Austin Bucholtz as vice president of operational strategy and transitions. Ebrahim Ansari has been named dual general manager of Le Méridien and AC Hotel Denver Downtown. Read more about the appointment here.

General Manager 147

General Manager Operations Hospitality Management 147

Lodging

AUGUST 29, 2024

Prior to joining Cloudbeds, Vallner served as chief operating officer at dailypoint, where she oversaw commercial and operational activities. Hard Rock Hotel San Diego announced the appointment of Matt Greene as managing director.

General Manager 147

General Manager Resorts Operations Management 147

Lodging

FEBRUARY 22, 2024

MacArthur Place Hotel & Spa announced the appointment of Justin Wilson as its new general manager. Wilson will oversee operations and team culture, branding and strategy, and community engagement. Cameron House appointed Michael Lavizani as resort director.

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General Manager Resorts Operations Branding 173

Lodging

JANUARY 25, 2024

Amy Howland is now serving as senior vice president of operations and Tiffany Lewis is vice president of sales and marketing. Thompson Denver announced the appointment of Julian Tucker as general manager.

General Manager 162

General Manager Resorts Sales Marketing 162

Lodging

DECEMBER 7, 2023

Nobu Hotel Atlanta appointed Terry Buchholz as general manager. With over 25 years of experience in the hospitality industry, Buchholz will oversee the property’s daily operations, sales and marketing, and more.

General Manager 162

General Manager Sales Operations Management 162

SiteMinder

MARCH 16, 2025

What is a hotel operations manager? A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. What does a hotel operations manager do?

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Operations Management General Manager Hotels 52

Lodging

JUNE 13, 2024

Hospitality America promoted Justin Deyo to corporate director of operations. Deyo joined Hospitality America in 2013 and recently served as general manager for two hotels in Columbia, South Carolina.

General Manager 147

General Manager Sales Hospitality Operations 147

Hotel Management

MAY 9, 2023

To find out what makes the property one of New Zealand’s best, Wayfarer Host and HM Editor-In-Chief, James Wilkinson, caught up with Hilton Queenstown Resort and Spa General Manager and Hilton’s Cluster General Manager – South Island, Chris Ehmann, recently.

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Resorts General Manager Dining Business 264

Hotel Business

JANUARY 15, 2025

Rosen Hotels & Resorts has promoted key executives, including Josh Rosen , who was elevated to EVP, operations. In addition to overseeing hotel operations, his role expands to include sales and marketing, risk management and guest contact. Derek Baum has been promoted to VP, facilities and building operations.

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Resorts General Manager Hotels Construction 59

Lodging

JUNE 1, 2023

Fairlane Hotel named Michael Dunbar general manager to take the lead on hotel operations, guest relations, and execution strategy. Dunbar previously opened and managed AC & Element Hotels by Marriott in San Antonio Riverwalk.

General Manager 130

General Manager Resorts Operations Management 130

Hotel Management

FEBRUARY 6, 2024

They have empowered us to unlock economies of scale, streamline operations, and enhance overall competitiveness over the years. Unlike a traditional hotel, Ascott operates under a low staff-to-room ratio, keeping operational costs lower. The other thing is multi skilling. “The The other thing is multi skilling.

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Operations General Manager Services Hiring 147

Hotel Business

AUGUST 21, 2024

Matt Kleefisch , most recently the general manager at Carter Creek Winery Resort & Spa in Texas Hill Country, has been named director of hospitality operations for Santa Ana, CA-based Carter Hospitality Group. He began his hotel management career in the rooms division for La Costa Resort and Spa, just north of San Diego.

Hospitality 95

Hospitality General Manager Resorts Operations 95

Hotel Business

NOVEMBER 20, 2024

Kessler has appointed John Lucket t as president of hospitality operations. In his new position, he will contribute to the continued growth of operational strategies and corporate, commercial and human capital across the entire portfolio. where he implemented strategies for hotel and laundry services alongside managing operations.

Operations 59

Operations Hospitality General Manager Branding 59

Hospitality Tech

SEPTEMBER 13, 2023

and hear how Dine Brands, Ascent Hospitality and Kava Restaurants have leaned into technology to improve not only operations, but also the experience for general managers and front-line employees Join us Oct. 2-4 in Charleston, S.C.,

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Hiring General Manager Dining Operations 59

Hotel Business

DECEMBER 3, 2024

He will analyze market competition, trends and collaborate with owners, corporate leadership and general managers to ensure sales goals are achieved. Moses has held several leadership roles, most recently as senior regional director, sales and marketing at Davidson Hospitality Group’s lifestyle operating vertical, Pivot.

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Sales Hospitality General Manager Marketing 59

Hotel Business

MARCH 27, 2025

Hotel management and development company Concord Hospitality has promoted Dannialle Neville to regional VP, operations. She has three decades of experience across multiple disciplines, including sales, operations and food & beverage.

Hospitality 59

Hospitality General Manager Operations Sales 59

Hotel Business

FEBRUARY 14, 2023

Hospitality investment and management company HEI Hotels & Resorts has named Cindy Murphy regional VP, operations. “A Prior to joining HEI, she was VP, operations and head of the Sonesta Select brand for Sonesta Hotels, where she was responsible for 224 company-managed hotels that generated $750 million annually.

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General Manager Resorts Operations Management 107

Preno

JUNE 17, 2025

By Amy Bostock and Nicole Di Tomasso TORONTO — Hotelier ’s annual Housekeeping Forum, celebrating the critical role housekeeping plays in hotel operations and guest satisfaction, was held last week at the Chelsea Hotel Toronto and hosted by Kostuch Media. We pair seasoned staff with new hires to pass along pride and passion,” Collins noted.

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General Manager Services Hiring Operations 52

Hotel Business

APRIL 4, 2023

First Hospitality has promoted two hospitality veterans to key roles on its corporate team: John Brosnan to VP, sales and Geri Lombard to regional VP, operations. Most recently, she served as the area general manager at several of First Hospitality’s Ohio-based properties, including the Hotel LeVeque in Columbus.

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Hospitality General Manager Sales Closing 105

Hotel Management

OCTOBER 20, 2024

Based at the company’s headquarters in Hong Kong, Zhou will oversee its global Hotel Finance Operations, Corporate Finance, Legal, and Financial Planning and Analysis functions, reporting directly to Chief Executive Officer, Bob van den Oord. Zhou will also serve as a member of LHG’s Executive Committee.

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Sales Hotels Real Estate Marketing 147

Hotel Business

AUGUST 26, 2024

A 20-year hospitality veteran, Abrams joined Twenty Four Seven as general manager to open The Steward, a Tribute Portfolio Hotel located in Santa Barbara, CA. Prior to this promotion, he served as regional director of operations for the company with a key focus on food & beverage operations.

Real Estate 111

Real Estate General Manager Hotels Operations 111

Hotel Business

FEBRUARY 28, 2024

Hotel management company Lodging Dynamics Hospitality Group has appointed Kathleen Bates as VP, operations. “[Kathleen’s] innovative and disciplined approach to operations, combined with her passionate leadership, are a powerful combination,” said Jamie Caraher, president/CEO, Lodging Dynamics.

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General Manager Operations Services Hospitality 105

Hotel Business

JULY 12, 2023

Hotel management company Springboard Hospitality has hired five new executives. The new leaders will focus on continuing to elevate and enhance the guest experience across all properties and strengthening the company’s marketing and revenue operations.

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Digital Marketing General Manager Retail Marketing Strategy 97

Hotel Business

JULY 26, 2023

This report illuminates current tipping trends and provides insights to hire and keep staff more effectively, ultimately aiding in resolving the prevailing labor shortages.” “That problem was only exacerbated by COVID, and now more than ever, employers are looking for ways to attract and retain the best talent out there.

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General Manager Hiring Dining Services 98

Hotel Operations

FEBRUARY 25, 2023

One of the things that stood out to me when I first interviewed Stan Kennedy , Chief Operating Officer at Remington Hotels, was a brand performance team they assembled in the early days of the pandemic recovery to help turn around hotels that were struggling or in transition. We needed a system that was sustainable.

Market Share 98

Market Share Branding Market Marketing 98

Hotel Business

JUNE 21, 2024

Dreamscape Hospitality has appointed Austin Bucholtz as VP, operational strategy & transitions. In this position, he will spearhead the coordination of all transition functions for properties joining the Dreamscape portfolio to ensure seamless integrations and operational excellence, according to the company. “We shared Bucholtz.

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Hospitality Hiring General Manager Scale 59

Hotel Business

MAY 6, 2024

Hospitality Ventures Management Group (HVMG) , an Atlanta-based third-party hotel operator and investor, has named Linda Philp SVP/CFO. In her role, she is responsible for the company’s accounting, financial reporting, tax, systems optimization/technology and risk management functions.

General Manager 110

General Manager Consumer Management Services 110

Hotel Business

AUGUST 29, 2024

Toscano has experience leading at all levels—from his early days within properties, as a general manager of several hotels, to opening a number of hotels, to building and leading broad portfolios of assets. Most recently, he served as EVP, luxury & lifestyle hotels at Highgate.

Hospitality 111

Hospitality General Manager Scale Construction 111

Little Hotelier

SEPTEMBER 24, 2024

Make operations easier and boost revenue with Little Hotelier Simplify daily tasks, increase direct bookings, and optimise your property’s revenue with Little Hotelier’s all-in-one platform. Hotel general manager interview questions Q1: How have you successfully increased a hotel’s occupancy or revenue in the past?

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Management Hiring Hotels Intent 98

Hotel Management

OCTOBER 20, 2024

Johannes Brosemann joins as Hotel Manager, following five years as Executive Assistant Manager at Brisbane’s renowned Calile Hotel. Brosemann has held senior management positions at Hilton, including two years as Director of Operations for Hilton Munich Airport and key managerial roles at Hilton Hotel Brisbane.

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Sales Hotels Real Estate Events 130