Sat.Nov 12, 2022 - Fri.Nov 18, 2022

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5 Essential Hotel Marketing Tips to Increase Bookings

Are Morch

Hotels, like other businesses, need customers to thrive. Of course, many of these customers won’t just walk into your hotel; you’ll need to attract them. And to do that effectively, you’ll need to rely on the best marketing strategies. Sadly, many hoteliers lack insights into these strategies. If you are one of them, this post […].

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Sales Commandment #6: Thou Shalt Always Tailor Your Message for Resonance

Anthony Cole Training

Thou shout always tailor your message for resonance! Does your prospect have a problem that they have to fix? And are you speaking their love language? This video is a part of our new series with Mark Trinkle: The 10 Commandments of Sales Success. Watch Commandment #6 now!

Sales 206
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How to Find the Most Success on Instagram

Social Hospitality

Instagram is a social media giant. For individuals and businesses alike, the image-sharing platform is a fantastic way to share your personal side. But to find success on Instagram, you have to be strategic. For businesses specifically, Instagram marketing is a great way to connect with your audience and attract new fans and followers. However, Instagram success isn’t guaranteed.

Business 162
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10 Client Appreciation Event Ideas Customers Love

Social Tables

Whether you’re a part of a Fortune 500 company or are running a boutique hair salon out of your home, your business wouldn’t exist without clients. Showering clients with appreciation can help businesses, large and small, build a base of loyal customers, especially now, as we head into the holiday season. While some leaders choose gifts or special offers to recognize loyal customers, others host client appreciation events.

Events 139
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Safety and Security in the Hospitality Industry

Are Morch

The hospitality industry is about creating a comfortable and enjoyable guest experience. However, ensuring their safety and security is equally important. Hotels, restaurants, and other hospitality businesses must protect their guests from harm. This includes physical safety measures like properly maintaining buildings, ensuring secure entry points, safeguarding personal information, and preventing cyber attacks.

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How technology is putting choice in the hands of the traveler

Hotel Business

By Hari Nair. Today’s travelers have an unprecedented level of power when it comes to booking their trips online. With a simple search, millions of travelers can be connected to their choice of brands and experiences. Travelers can select how they want to travel by sharing preferences, instantly enabling them to compare options for where they might want to stay.

Travel 132

More Trending

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Langham Hospitality debuts millennial brand in Hong Kong

Boutique Hotel News

China: Langham Hospitality Group’s latest brand, Ying’nFlo, has launched with an upper midscale hotel in Wanchai, Hong Kong. Ying’nFlo has been designed for millennials and Gen Zs. The pipeline already includes a hotel in Xiamen and Langham Hospitality plans to expand the brand within the region. Architects and interior designers Linehouse have worked on the first project, with Berlin-based artist Josephine Rais creating an outdoor mural.

Branding 105
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How Inflation Trends are Impacting Restaurants

Are Morch

And how you can stay profitable with RASI’s smart, agile, automated software applications Even in a “normal” business environment, running a restaurant and staying profitable is a tough task. Throw in skyrocketing inflation, and the margin for error is smaller than ever. While inflation impacts every business and every industry, restaurants have borne the brunt […].

Business 147
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Fertitta acquires Montage Laguna Beach Resort Hotel

Hotel Business

Tilman J. Fertitta has acquired the Montage Laguna Beach Resort Hotel overlooking the Pacific Ocean along the California coastline. “I am truly thrilled to acquire this world-renowned property and add one of America’s most iconic trophy resorts to our luxury hotel portfolio,” said Fertitta. “I have been traveling to Laguna Beach for over 30 years.

Resorts 132
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How to manage a restaurant like a boss: 7 essential tips

eHotelier

Whether you’re dreaming of running a restaurant or even starting your own, there are 7 non-negotiable things you need to know if you want to succeed.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Your ultimate guide to Google Hotel Ads

SiteMinder

Google is no longer just a search engine and a verb, but also one of the top places where travellers begin their hotel search. Within just a few clicks, their search can be narrowed down to a handful of properties, with the top listings benefiting tremendously in shaping their perception of what is available and within their budget. Hoteliers worldwide must embrace this opportunity to attract guests who rely on technology to guide their decision-making.

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Roseate acquires Scottish boutique hotel

Boutique Hotel News

UK: Bird Group’s hospitality arm, Roseate Hotels & Resorts, has acquired five-star The Dunstane Houses in Edinburgh. The property, which is set across two recently refurbished Victorian townhouses, offers 35 guest rooms and suites, a bar and restaurant, lounge, garden conservatory and private gardens. Whilst the transaction value has not been disclosed, Dunstane Houses were marketed by Savills Scotland at a guide price of £7.5 million.

Hotels 98
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Competition heats up between hotels and short-term rentals

Hotel Business

A new joint report from hospitality data supplier STR and short-term rental analytics provider AirDNA shows that competition between short-term rentals and hotels has accelerated in the fight for leisure guests, with the price gap tightening and rental supply falling behind in urban markets. During the pandemic, the U.S. short-term rental sector used its supply flexibility to recover faster than hotels, especially in coastal and mountain destinations, pushing rentals’ market share to a rec

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Airline industry facing worker crisis

eHotelier

The post-COVID chaos in the aviation industry has significantly impacted airline workers. Here is invaluable practical guidance for alleviating the worrying knock-on effects of the pandemic on the well-being of airline employees and the growth of the airline industry as a whole.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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From property developer to hotel operator: Siri Village Chiang Mai accesses the world of hotel technology with SiteMinder

SiteMinder

Although the impacts of the COVID-19 pandemic on the tourism industry were harsh, there remained a great opportunity for Siri Village Chiang Mai to start a hotel business for the first time. Ms. Sirinphat Patchotikun (Khun Mai) , the owner of Siri Village Chiang Mai Hotel, spoke about the history of the hotel. “Originally, I was in the business of buying and selling land in Chiang Mai.

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Hospitality trends for 2023: what’s in and what’s out?

STAAH

Goodbye bland travel experiences. Hello “culture shock”. Modern travellers are redefining what hospitality looks like in 2023 and beyond. Hot off the press, Booking.com revealed what modern travellers are seeking – it’s not just another holiday. The desire for a complete “culture shock” is on the rise as travellers seek to visit places that are completely different from their homes, language, food and culture.

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The extended-stay pipeline is heating up

Hotel Business

Extended-stay hotels continue to be a hot topic in the hotel industry and rightfully so. Over the last six years, this segment of the hotel industry has grown substantially and isn’t showing any signs of slowing down. In 2022 alone, three new extended-stay brands were announced: Extended Stay America Premier Suites, ECHO Suites by Wyndham and Home by BWH.

Pipeline 105
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Designing and managing employee referral programs

eHotelier

Using your productive and talented employees to find additional workers is a great concept because they can recommend people with a lot of the same attributes.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Event review: Recovery strategies at Deloitte conference

Boutique Hotel News

BHN editor Eloise Hanson reports from the 2022 Deloitte European Hospitality Industry Conference held at The Biltmore Mayfair in London. . When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. At the time, though the topic was not officially highlighted in the schedule, it permeated the conversation throughout the day.

Events 64
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Thoughtful Thursday: Easily Manage Your Expedia Content from STAAH Channel Manager

STAAH

STAAH properties using Expedia as a channel can now manage, create and modify all their Expedia listing directly from STAAH channel manager. What does this mean? With the new Expedia content update, you can now. Manage and create all Expedia content within the STAAH Extranet. Map to an existing room type or rate plan setup on Expedia. Manage room/rate plan content information on Expedia.

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Tripadvisor: Inflation impacts travel during upcoming season

Hotel Business

Tripadvisor has released its latest Seasonal Travel Index, providing a preview and outlook for travel demand and patterns for the months of December 2022 to February 2023. Globally, the desire to travel shows no sign of abating, with more than two-thirds (67%) of respondents planning to travel this upcoming season (between Dec. 1, 2022 and Feb. 28, 2023), and the majority of those (82%) planning 1-2 trips.

Travel 105
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Brainstorming and the early arrival program

eHotelier

Here's a revenue-generating and guest-pleasing idea that just about any hotel can do and it costs nothing to create.

Revenue 109
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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What is ALOS and how do you calculate it?

SiteMinder

While this might be your first thought, ALOS is more than just another fancy hospitality acronym. It’s a key hotel metric to track if you want to optimise your distribution, reduce costs and increase revenue. In this article, you’ll find everything you need to know about ALOS, and how to use it to further improve your property’s results. Table of contents.

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Nick Jones steps down at Soho House, CEO appointed

Boutique Hotel News

Worldwide: Soho House founder Nick Jones has stepped down from his role as CEO, promoting Andrew Carnie to lead the company. Following a successful treatment of prostate cancer, Jones has announced his transition from CEO to founder. He intends to “focus on the creative and membership aspects of Soho House” . In a letter to members, Jones said: “First some bad news, and some very good news: in early summer I was diagnosed with prostate cancer.

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NewcrestImage completes acquisition of 45 hotels

Hotel Business

NewcrestImage has closed on a portfolio of 45 hotels that includes 35 Marriott-branded, seven Hilton-branded and three Choice-branded properties in 11 states—Arkansas, Colorado, Illinois, Iowa, Kansas, Michigan, Minnesota, North Dakota, Ohio, South Dakota and Texas. The transaction, which totals approximately 3,300 rooms, was announced in early September.

Hotels 98
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Chef Bernardo Cabrera as new executive in Azerai Can Tho

eHotelier

Azerai Can Tho has appointed a new Executive Chef, Mexican national Bernardo Cabrera, to head the culinary program at one of the Mekong Delta’s most exclusive dining destinations.

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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Buying Triggers for Hotels to Stop Travelers in Their Tracks (with Examples)

AskSuite

This article explores behaviors and buying triggers for hotels with examples you can use to nudge travelers to instantly book. Read more! O post Buying Triggers for Hotels to Stop Travelers in Their Tracks (with Examples) apareceu primeiro em Asksuite | Hotel Chatbot.

Travel 52
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Relais & Châteaux names president

Boutique Hotel News

Worldwide: Laurent Gardinier has been named successor to current president, Philippe Gombert, of Relais & Châteaux effective 1 January 2023. Gardinier, along with his brothers, is co-owner of Domaine Les Crayères in Champagne, and of Parisian restaurant Le Taillevent. He has served as a member of the board of directors for the National Delegate of France for 17 years.

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HB on the Scene: Expedia unveils 2023 travel trends

Hotel Business

At an event hosted by media personality Andy Cohen at The Times Square Edition in New York City, Expedia Group unveiled a comprehensive view of traveler trends across Expedia , Hotels.com and Vrbo and the broader travel industry in 2023. Sourced from the company’s first-party data, and from custom research of thousands of travelers and industry professionals across 17 countries, these top travel trends prove there is no “one-size-fits-all” approach to travel next year.

Travel 98
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Over 30 European tourism bodies gather in Prague to discuss challenging winter ahead

eHotelier

Global economic uncertainty and the cost-of-living crisis are front of mind for tourism leaders in Europe this winter Leaders reflect on the impact of the Ukraine war on uneven tourism recovery across Europe.

Tourism 52
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.