This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Skift Take: Most environmental, social and governance (ESG) reports include a company's aspirations to reduce carbon emissions and combat global warming, but at an operational level it seems there's little regard for the impacts of travel.
Le Méridien Hotels and Resorts makes its return to the Australian market with the opening of Le Méridien Melbourne on Thursday March 16. The European-born brand, part of Marriott Bonvoy, is expected to appeal to creative, culture-focused travellers, particularly given the new hotel’s location which has been a cornerstone of Melbourne’s arts and culture scene for decades.
Promoting your hotel through marketing is key to attracting more guests and increasing your bookings. But, hotel marketing trends come and go. This is in response to emerging technology and changes in consumer behavior. If you are to see enhanced results, you can’t argue about implementing the latest hotel marketing trends in your strategy. Staying […] The post Hotel Marketing: The Latest Trends You Should Know appeared first on Are Morch, Digital Transformation Coach.
First impressions count. Scratch that; they are everything. Mille Club member hotels not only given them some thought but make them perfect, which requires an ongoing effort.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Peachtree Hospitality Management (PHM) has entered into agreements with TEKMAK Development Company , a full-service hospitality development company, to provide third-party management services for a portion of its hotel portfolio. PHM will assume operations of the SpringHill Suites Dallas Rockwall in Rockwall, TX, on Aug. 1, and is slated to manage two under-construction hotels, a dual-branded TownePlace Suites by Marriott and Fairfield by Marriott in Paris, TX, and a TownePlace Suites by Marriot
What is a direct booking? Direct bookings are reservations guests confirm directly with a property without using an online travel agency (OTA) or 3rd party intermediary. They’re typically made on a hotel’s website or other direct booking channels, like email, the sales team, social media , or through messaging tools like WhatsApp or Messenger. Direct bookings are beneficial because they connect lodging businesses directly with potential customers and increase hotel revenue through money saved fr
What is a direct booking? Direct bookings are reservations guests confirm directly with a property without using an online travel agency (OTA) or 3rd party intermediary. They’re typically made on a hotel’s website or other direct booking channels, like email, the sales team, social media , or through messaging tools like WhatsApp or Messenger. Direct bookings are beneficial because they connect lodging businesses directly with potential customers and increase hotel revenue through money saved fr
Hotel Designs Sneak peek: inside Sitatunga Private Island Suite Sneak peek: inside Sitatunga Private Island Suite The latest Réserve-Collection safari camp to join the Great Plains portfolio – a cluster of luxury water-based accommodations in the heart of Botswana – is due to open in July 2023. Before then, we have managed to get a sneak peek inside… Great Plains is an authentic and unique tourism conservation organisation, founded by and positioned around Dereck and Beverly Joubert since
Introducing the next generation of analytics, Google Analytics 4 (GA4) What is GA4 ? Google Analytics 4 (GA4) is the new version of Google Analytics , replacing Universal Analytics. Google Analytics 4 is a tool designed to meet your future measurement and reporting requirements. This new tool is separately accessible from your current Universal Analytics access.
Hotel Designs In conversation with: George Yabu and Glenn Pushelberg In conversation with: George Yabu and Glenn Pushelberg Hot off appearing as guests on the Travel By Design podcast from Marriott, George Yabu and Glenn Pushelberg meet with Editor and host of that podcast episode, Hamish Kilburn, to discuss urban jungles, boundaries in luxury and creating protagonists to keep the design and hospitality scene on its toes… “I think it was a dry cleaners,” replied Glenn Pushelber
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Take the kids to Big Sur Campground & Cabins this summer. You can rent an inner tube down the river, try some yoga under the sequoias, and roast s’mores by the campfire–don’t put your stick too close! Big Sur Campground & Cabins has chosen our cloud-based WebRezPro Property Management System to help run their operations.
Hotel Designs Product watch: Origini by Gessi Product watch: Origini by Gessi By exploring new colour profiles, the Origini Collection from GESSI brings nature right into the bathroom… The Private Wellness offering by GESSI has been enriched with a new freedom of expression that marks a return to colour. Origini was born from the harmonious union of archetypal forms found in the bathroom, with new hues and harmonies created by mixing and matching colours, materials and finishes.
What does hotel booking abandonment mean? Booking abandonment is simply when a guest fails to finish finalising their reservation on your website – meaning your room is left unsold and you don’t get paid. In other industries this is known as cart abandonment. It can be frustrating because you’ve expended the energy to market and advertise your hotel, to enhance your guest experience and accrue good reviews, to ensure that every one of your channels, from your website to your OTA listings,
AI is moving out of buzzword territory and into practical applications, and that’s going to have big implications for us. Jacob Messina, SVP of Technology & Innovation at MCR Hotels Artificial Intelligence (AI) is everywhere right now. OpenAI is the hottest tech company in Silicon Valley. They just released GPT-4, which can “see” and “ blows ChatGPT out of the water.” AI is even inspiring the return of “hacker houses” to my neighborhood in San Francisco.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
The Netherlands: Amsterdam-based boutique hotel group citizenM has secured a dual currency €243.3 million and £201.7 million sustainability-linked loan (SLL). The funding is linked to ESG (environmental, social and governance) targets such as reducing CO2 emissions and improving green building certifications. It will incentivise citizenM to achieve environmental benchmarks in a bid to secure lower interest rates. citizenM currently operates 31 hotels worldwide across 18 cities and nine countries
First Hospitality , a national hotel operating and development company, has appointed Walter Peseski as VP, business development. He brings more than 15 years of experience in hotel and lifestyle brands to this new position. In his new role, he is responsible for leading the company’s external business development efforts and driving the growth of its third-party management services business.
Accountability for every team member has increased, contributing to improved guest review scores, and the time it takes to address work orders has decreased by 50 percent.
Makeready is merging its collection of independent hotels under one chain code—MY—within all four global distribution system channels, Sabre, Amadeus, Galileo/Apollo and Worldspan, in addition to DHISCO. This decision furthers Makeready’s commitment to the travel advisor community at the direction of Christine Magrann, COO/president, Makeready, who said, “The chain code launch and unification is an exciting next step for the Makeready collection and our brand’s commitment to developing and
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Hotel Designs Studio Porsche & KEUCO redefine accessible bathrooms Studio Porsche & KEUCO redefine accessible bathrooms When Studio Porsche designed a range of accessible bathroom products for KEUCO, the result was something unique. With German engineering connecting with premium interior design, accessibility in the bathroom has never been so beautiful… Operating from the maxim that good design has to be honest, what is striking about the entire KEUCO AXESS barrier-free range by
Tool will give group and event planners, as well as those managing infrastructure, logistics and corporate accounts, access to real-time rates, availability, and instant online bookings—a first for the economy segment.
Social media is a powerful channel to connect with hotel guests and new audiences to increase awareness of a property and to boost direct bookings. This article will provide an overview of social media marketing for hotels, including how to get started, different strategies to use, and how to approach each specific platform. Before we dive in, be sure to visit our ultimate guide to hotel marketing to access an all-encompassing rundown of hotel marketing trends, data points, and insights.
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Storytelling marketing is one of the most successful aspects of marketing overall, and when you consider the fact that humans have been telling stories since the dawn of time, it makes sense! Storytelling marketing is a unique form of marketing in which a brand communicates a carefully developed message, such as a launch story or product narrative, to its audience via narrative and fact.
Hyatt Hotels Corporation announced today the first Hyatt Centric hotel in Canada, Hyatt Centric Ville-Marie Montréal, in collaboration with global real estate developer Jesta Group. Centrally located in the heart of Old Montréal, the property boasts 177 modern upscale guestrooms, including five suites, a signature restaurant fusing Québec and British cuisines, a rooftop pool (slated for summer 2023), as well as four fully equipped meeting and event facilities sprawling nearly 5,000 square feet.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
YOTEL has today announced plans to debut its disruptive aparthotel brand, YOTELPAD, in Europe with the opening of YOTELPAD London Stratford in Q4 2023, following a long-term management agreement with owner, Silver Mascot Limited. It will be YOTEL’s seventh property in the UK and third in London, joining YOTEL London City and YOTEL London Shoreditch.
The concept of pairing food with entertainment is not new to hospitality. After all, it seems like bowling alleys, arcades, and music venues have always offered concessions. Likewise, billiards have always gone hand in hand with drinking establishments. But in the last few years, concepts like Top Golf and Punchbowl Social have paved the way for a new evolution of conceptual, upscale, and food-focused “eatertainment”.
Camelback Resort, a year-round recreational destination nestled in the Pocono Mountains managed by KSL Resorts, has named David Makarsky its new managing director. In his new position, Makarsky takes over all management for the 560-acre resort – an expansive retreat offering a full range of indoor and outdoor activities and adventures from world class skiing to Pennsylvania’s largest outdoor waterpark.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content