Sat.Mar 01, 2025 - Fri.Mar 07, 2025

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Leadership, Inclusion, and the Future of Hospitality

Lodging

What initially inspired you to get into the hospitality business? This is simply the best industry in the world. Where else can you start in an entry-level role and rise up to run a hotel, own a hotel, or become the CEO of a global company? My own story reflects that: having started in this industry running marketing and communications to eventually leading the AHLA Foundation and now helming AHLA.

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Inside Boutique Group’s Cultural and Social Sustainability Commitments

Skift Blog

Skift Take: Modern sustainability in travel is no longer just about environmental initiatives. Hotel brands must also consider their impact on local communities and commitments to cultural heritage. With those pillars in mind, Boutique Group is paving the way for a new responsible luxury model in Saudi Arabia.

Branding 263
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Minor Hotels bolsters Oaks network with the addition of three Victorian properties

Hotel Management

Minor Hotels is expanding the Oaks Hotels, Resorts and Suites portfolio with the addition of three Victorian properties this month. Oaks Vue Suites Geelong and Oaks R Suites Geelong opened under the brand on March 3, with Oaks Melbourne Flemington Suites joining the hotel group earlier this month. Oaks Melbourne Flemington Suites As we continue to expand our footprint in Australasia, the portfolio additions of Oaks Vue Suites Geelong, Oaks R Suites Geelong and Oaks Melbourne Flemington Suites ma

Hotels 179
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10 Digital Marketing Mistakes Hotels Often Make (and How to Fix Them)

STAAH

With 87% of travelers reading online reviews before booking and 53% abandoning a website that takes longer than three seconds to load, hotels cannot afford to overlook digital marketing. Yet, many continue to make costly mistakes, missing out on direct bookings, guest engagement, and long-term loyalty. In this blog, we will look at ten common digital marketing mistakes hotels make.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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AHLA Foundation Names Kevin Carey President and CEO

Lodging

WASHINGTONThe American Hotel & Lodging Association (AHLA) announced the appointment of Kevin Carey to serve as the AHLA Foundations president and CEO, effective immediately. Carey, who will continue to serve as chief operating officer (COO) of AHLA, succeeds Anna Blue, who announced her departure in February. “Now more than ever, the Foundations programs and initiatives will play a vital role in advancing the hospitality industry and amplifying opportunities for its people.

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United Airlines Installs Elon Musk’s Starlink on First Regional Aircraft

Skift Blog

Skift Take: The carrier aims to equip over 40 regional aircraft a month with Starlink, starting in May.

Travel 267

More Trending

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STAAH boosts Indonesian resort’s direct bookings by 50%

STAAH

Manual work and data errors are a thing of the past as STAAH helps Grand Sunshine Resort streamline distribution and bookings. Strategically located, Grand Sunshine Resort & Convention serves as an ideal starting point to explore the natural beauty of South Bandung, Indonesia. The luxury four-star hotel combines modern and sophisticated amenities with a traditional touch of the Java culture Grand Sunshine is located just minutes from the Soroja toll gate and close to various popular tourist

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Making a Difference

Lodging

What initially inspired you to get into the hospitality industry? My journey into the hospitality industry began with a gentle nudge from a college friend who saw something in me that I hadnt yet recognized. Despite my lack of experience in lodging, she believed in my potential and encouraged me to apply for a sales position at a small hotel in Cleveland, Ohio.

Sales 249
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Airbnb Distances Itself From Co-Founder Joe Gebbia's 'Personal Views'

Skift Blog

Skift Take: It's not a good look to have the chairman of Airbnb.org speak out against aid to refugees around the world.

Travel 273
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Maximising Hotel Profits Beyond Rooms

Hotel Management

Boost hotel profitability in 2025 by tapping into ancillary revenue streams. From F&B and wellness to unique experiences and retail, discover four key strategies to maximise earnings beyond room sales. For hotel operators seeking to boost profitability, ancillary revenue is a key focus in 2025. Income creatively generated from unique products and services can provide a significant supplement to traditional room sales – without the big price tag of infrastructure investment.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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DerbySoft Acquires Arise, an AI Automation Platform

Lodging

DALLAS, TexasDerbySoft announced its acquisition of artificial intelligence products from Arise, an AI automation platform for travel agenthotel communication and commission reconciliation. This transaction underscores DerbySofts commitment to enhancing aspects of the supplierdistributor relationship within business travel. Arise delivers AI-driven automation to tackle challenges in travel management, optimize TMC-hotel communication, automate booking reconciliation, and recover unpaid commissio

Travel 182
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Travel and Leisure Co. takes stake in 11 timeshare resorts across Australia and New Zealand

Hotel Management

Travel and Leisure Co. is set to expand Club Wyndham South Pacifics portfolio to 66 properties with the purchase of vacation ownership interests in 11 properties across Australia and New Zealand. Port Pacific Resort (Port Macquarie, NSW) The strategic acquisition expands the range of holiday options for close to 60,000 Club Wyndham South Pacific members, adding new destinations such as Magnetic Island, Tomakin and the Mornington Peninsula in Australia, as well as Queenstown, and Paihia in the Ba

Resorts 147
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HEI Adds Tapito Springs Hill Country Resort to Portfolio

Lodging

NORWALK, ConnecticutHEI Hotels & Resorts added Tapatio Springs Hill Country Resort in Boerne, Texas, to its portfolio of luxury, upper-upscale, and upscale independent and branded hotels and resorts throughout the United States, a portfolio which now numbers more than 100 properties. Owned by L&R Hotels, Tapatio Springs Hill Country Resort was established in 1981 and represented the first golf resort and conference destination in Texas.

Resorts 147
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IHG Hotels & Resorts Brings Garner Brand to the United Kingdom

Lodging

LONDON, United KingdomIHG Hotels & Resorts introduced its midscale conversion brand, Garner hotels, to the United Kingdom. Garner Hotel Preston Samlesbury marks a milestone for IHGs midscale conversion brand, which has seen growth since its global launch in 2023. The hotel, operated by KRO Hospitality and located in Northern England, joins a portfolio of Garner hotels in Europe.

Branding 147
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Working Overtime to Support Hoteliers: AHLA Advocacy Helps Control Labor Costs and Create Consumer Confidence

Lodging

Over the past few years, hoteliers have faced an increasingly complex regulatory environment. In November, the industry won a significant victory when a federal court struck down a Department of Labor (DOL) rule that threatened to dramatically increase overtime costs for small businesses. The ruling, which followed a lawsuit filed by the American Hotel & Lodging Association (AHLA) and other business groups, is a major relief for small businesses across the country, particularly as operating

Consumer 147
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IDeaS Launches API Data Integration Developer Portal

Lodging

MINNEAPOLIS, MinnesotaIDeaS, a SAS company, announced the launch of its API data integration developer portal. This platform is set to enable efficient data integrations and foster collaboration among technology providers across the ecosystem. With the introduction of this developer portal, IDeaS has redefined the process of connecting external technology providers to its revenue management system (RMS).

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JLL Secures Financing for Woodland Flats Conversion Project

Lodging

SEATTLE, WashingtonJLLCapital Markets announced it has secured a $15.9 million financing for Woodland Flats, a 120-unit hotel-to-multifamily conversion project in Gresham, Oregon. JLL worked on behalf of the borrower, PH Development LLC, in arranging the two-year, bridge loan through AGP Capital. Woodland Flats is 25 minutes east of downtown Portland.

Retail 147
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Nespresso: your full venue coffee partner

Hotel Management

From in-room to conferencing, breakfast to bar, Nespresso Professional is your partner when it comes to premium coffee for your entire hotel. Nespresso Professional Unforgettable Hospitality Coffee has the power to elevate or detract from your guest experience from start to finish, across a range of different moments. Whilst a seemingly small aspect of the overall experience, it has the ability to impact the overall feeling and perception of your hotel.

Events 130
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Future-Proof Your Hot Water with Q-ton

Hotel Management

For hotel owners and operators, a reliable and efficient hot water system is essential whether for guest rooms, kitchens, laundries, or wellness facilities. However, traditional hot water systems such as gas boilers and electric water heaters can be costly to run, require frequent maintenance, and struggle to meet demand efficiently. Thats where Q-ton CO hot water heat pump offers a smarter solution.

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Airlines Have Lagged in AI – How They Are Using it Now

Skift Blog

Skift Take: Airlines have generally taken more time to jump on board the generative AI bandwagon. But thats changing.

Travel 268
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Cloudbeds and Duetto Form Strategic Partnership

Lodging

SAN DIEGO, CaliforniaCloudbeds and Duetto announced a strategic partnership to give hoteliers tools for optimizing revenue and operational efficiency. This collaboration integrates Duettos revenue strategy platform with Cloudbeds hospitality management software. Together, the two industry leaders will deliver a solution that is efficient, scalable, and accurate to help hoteliers of all property types maximize profitability.

Revenue 147
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U.S. National Parks Had a Record Year. But There’s ‘No Public Announcement’ and Staffing Shortages

Skift Blog

Skift Take: A record-setting year for U.S. parks may have been something to celebrate in the past, but with staffing shortages and other issues on the horizon, it's unclear whether parks will be able to cope going forward.

Tourism 259
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Key Indian Metros Drive Marriott’s Growth in South Asia

Skift Blog

Skift Take: Marriotts expansion in South Asia and introduction of new brands underscore Indias booming hospitality market. It remains to be seen how it will balance premium growth with rising demand in Tier-2 and 3 cities.

Branding 264
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Ryanair Delays App-Only Boarding to Avoid Summer Travel Surge

Skift Blog

Skift Take: As one of Europes most punctual airlines, Ryanair isnt a fan of delays. However, it is giving itself and its passengers some extra time in a push to become "100% paperless.

Travel 255
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Transformative Hospitality Budgeting and Expense Management

Hotel Management

FutureLogs Budgeting & Expense Management tool empowers hotels with real-time budget tracking, automated controls and spend analysis, ensuring cost efficiency, transparency and smarter decision-making to drive profitability and financial resilience. In todays unpredictable market, hotel operators face mounting pressure to control costs while maintaining quality guest experiences.

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Starwood Is Back as Barry Sternlicht Rebrands SH

Skift Blog

Skift Take: Barry Sternlicht is bullish on his second go-around with Starwood Hotels. But it has a long way to go to reach the heights of its heyday.

Hotels 246
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Seeking: Australasia-Pacific’s best design hotels for 2025 Awards

Hotel Management

Time is running out to enter the 2025 Australasia-Pacific Hotel Design Awards with the submission deadline of Friday March 21, 2025 looming. The awards will recognise exceptional hotel projects across Australia, New Zealand and the South Pacific, that were completed and opened in 2024. Enter the 2025 Australasia-Pacific Hotel Design Awards The winners will be announced at leading hotel architecture and interior design conference, Design Inn Symposium , hosted by HM Magazine , at Hilton Adelaide

Hotels 130
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IndiGo Reveals Two European Cities as First Long-Haul Destinations

Skift Blog

Skift Take: Just days after introducing the 787 Dreamliner on its Bangkok route, IndiGo is ramping up its widebody ambitions further with its first European services.

Services 240
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Emirates Bets on Cambodia as Chinese Travelers Stay Away

Skift Blog

Skift Take: Emirates sees big potential in Siem Reap, with a new route from Dubai starting in June. The same cannot be said for Chinese airlines, who have all but abandoned the Cambodian city.

Travel 247
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Spirit Airlines Makes Capacity Cuts as It Exits Bankruptcy

Skift Blog

Skift Take: Spirits capacity will be down 16% for the second quarter as it makes network adjustments post-bankruptcy.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!