Skift Blog
FEBRUARY 25, 2025
Skift Take: In Italy, key boxes used for self-check-in at short-term rentals symbolize overtourism to some locals. Some vigilantes have been sabotaging them. So officials are promising stronger enforcement of existing regulations to curb excesses.
Lodging
FEBRUARY 28, 2025
ARLINGTON, VirginiaThe U.S. hotel industry reported mixed year-over-year comparisons, according to CoStars latest data through Feb. 22, 2025. U.S. Hotel Performance February 16-22, 2025 Percentage change from comparable week in 2024 Occupancy: 60.3 percent (down 2.7 percent) ADR: $159.90 (up 2.5 percent) RevPAR: $96.49 (down 0.3 percent) Among the Top 25 Markets, Los Angeles saw the largest occupancy increase (up 10.4 percent to 74.8 percent) and RevPAR (up 16.7 percent to $147.34).
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Hotel Management
FEBRUARY 27, 2025
The Tasman names new General Manager The Tasman, a Luxury Collection Hotel, Hobart has appointed Carolyn Smith as General Manager. Smith brings over two decades of experience in hospitality, having started out at The Westin Melbourne in 2001 before venturing to London in 2010 to gain international experience with a role at The Langham London. Carolyn Smith In 2014, she led the opening of the Sheraton Melbourne Hotel as Executive Assistant Manager of Rooms and in 2019 became Director of Operation
Social Hospitality
FEBRUARY 28, 2025
Brands are always looking for new ways to create leads and close sales. Among all of these, partnering with micro-influencers has been very effective. They can improve engagement and conversion levels by loyally using their followers. Let’s dive into why they’re so helpful, select the best for your brand, and build long-term partnerships that provide continuous results.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Skift Blog
FEBRUARY 23, 2025
Skift Take: Customers flying with Qatar Airways will soon be able to ask an AI-powered travel agent to book their flights.
Lodging
FEBRUARY 27, 2025
Accor, Booking.com, and the University of Surrey published a report based on research aimed at understanding and addressing traveler motivations when it comes to making more sustainable decisions during their stay. This initiative has been driven by an understanding that guests play a critical role in the efficacy and efficiency of sustainability initiatives.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Are Morch
FEBRUARY 25, 2025
In today’s fast-paced digital world, the hospitality industry faces unprecedented challenges and opportunities. As customer expectations continue to evolve, hotels must adapt to stay competitive. One of the most promising solutions on the horizon is AI-powered Customer Relationship Management (CRM) systems. These advanced tools are transforming how hotels interact with guests, manage operations, and drive […] The post The Future of Hospitality: How AI-Powered CRM is Revolutionizing t
Skift Blog
FEBRUARY 22, 2025
Skift Take: It is disheartening to see the same publications that have previously reported on the perils of overtourism now behaving like golden retrievers chasing a tennis ball, sprinting after the hype with little critical reflection.
Lodging
FEBRUARY 25, 2025
WASHINGTON, D.C.Spring Break season spans several weeks, starting in March and ending mid-April. AAA booking data shows most travelers are looking for warm weather with the Sunshine State topping the list of U.S. destinations. Four Florida cities are on the top 10 domestic list: Orlando, Fort Lauderdale, Miami, and Tampa. For families who live in colder climates, Spring Break cant come soon enough, said Stacey Barber, vice president, AAA Travel.
Hotel Management
FEBRUARY 25, 2025
Pro-invest Group Deputy Chair and CEO APAC, Jan Smits, spoke exclusively to HM about opportunity in the co-living segment, sustainability targets, key investments and more. Smits took to the stage at AHICE South East Asia on Wednesday February 26, in conversation with AHICE Group President and HM Editor-In-Chief,James Wilkinson. What are the trends you are seeing in hotels?
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Anthony Cole Training
FEBRUARY 28, 2025
The 5 keys to creating a high-performance sales team have more to do with effectiveness and consistency in execution than any specific kind of sales enablement or CRM tool that supports selling. Successful sales leaders and managers rely on critical data because they realize that it can and will provide them with real-time information. This real-time sales data can identify trends, effort and execution issues, and areas for coaching.
Skift Blog
FEBRUARY 28, 2025
Skift Take: Best known as the parent company behind British Airways, IAGs sphere of influence stretches far beyond the UK. Here are 10 must-know nuggets from Fridays full-year earnings call.
Lodging
FEBRUARY 26, 2025
CHICAGO, IllinoisHyatt Hotels Corporation announced plans for Hyatt Select, a new upper-midscale transient brand designed to meet the needs of modern travelers while delivering a cost-effective model for owners. The Hyatt Select brand will strengthen Hyatts upper-midscale presence by complementing Hyatt Studios, an extended-stay brand in the category, which marked the opening of its first property, Hyatt Studios Mobile/Tillmans Corner, on Feb. 18, 2025.
Hotel Management
FEBRUARY 27, 2025
Ibis Perth has revealed a bold renovation that aims to redefine the economy hotel experience. Drawing inspiration from Kings Park and Botanic Garden, the Swan River, and the Art Gallery of Western Australia, the new look hotel is a celebration of the citys natural and cultural offerings. All 192 rooms and bathrooms have been upgraded with modern furnishings, smart room technology, high-end fixtures and rainfall showers, while the lobby and social spaces have been recreated into a stylish social
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Hotel Business
FEBRUARY 26, 2025
The food service industry is on the brink of a transformation, and at the forefront of this change is Kitchenless, a Swiss-American company that has developed a groundbreaking, kitchen-free food service solution. Mike zkan, founder/CEO, Kitchenless , is leading this innovative shift with a vision to make gourmet dining simpler, more sustainable and more profitable for hospitality providers.
Skift Blog
FEBRUARY 27, 2025
Skift Take: "Im not saying were bringing Las Vegas to Ras Al Khaimah, but." says a VP of the upcoming Wynn Al Marjan Island.
Lodging
FEBRUARY 28, 2025
As the EVP of franchise operations for My Place Hotels, a leading hotel franchise company, Ive learned that the franchisorfranchisee relationship is key to long-term success. A strong partnership fosters trust, loyalty, and mutual growth, forming the foundation for sustained success. Based on my experience at My Place, here are five best practices to create enduring and mutually rewarding franchisorfranchisee relationships: Maintain clear and open communication: This is the cornerstone of any su
Hotel Management
FEBRUARY 25, 2025
Hilton is expanding its network in South East Asia with the signing of three focused service hotels announced at the Asian Hotel Industry Conference and Exhibition (AHICE) South East Asia this week (February 25-26). The latest signings add over 560 rooms to Hiltons South East Asia portfolio, joining a pipeline of 28 mid-market openings in the coming years.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Designs
FEBRUARY 28, 2025
Hotel Designs Balsan talks the trends changing the shape of hospitality Balsan talks the trends changing the shape of hospitality Stepping into 2025, Balsan predicts that the hospitality industry is poised for significant change, with global challenges redefining approaches to interior design. Here, the creative flooring brand tells Hotel Designs of the design trends that will inspire… Driven by evolving consumer expectations and global challenges, interior design is no longer just about a
Skift Blog
FEBRUARY 24, 2025
Skift Take: If the AI built directly into mobile phones allows users to book travel in the future, then will there be a need for third-party travel apps?
Lodging
FEBRUARY 28, 2025
NEWTON, MassachusettsSonesta International Hotels Corporation announced the launch of Global Table by Sonesta, an initiative set to debut in 2025 across select full-service Sonesta hotels. This program aims to bring guests food and beverage experiences by sharing emerging wine regions and global culinary trends. As part of the launch, Sonesta introduced its inaugural partner, Wines of Rioja.
Hotel Management
FEBRUARY 25, 2025
Accor is investing its meetings and events offering across its Pacific portfolio to capture surging demand in the MICE market with major refurbishments and the launch of new hotels. The Asia Pacific region is reported to be the fastest-growing MICE market globally, with growth forecast at a CAGR of 10.0% from 2024 to 2030. Accor Pacific Chief Operating Officer PM&E, Adrian Williams, said the increased demand for in-person events is evident across the hotel portfolio.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hotel Business
FEBRUARY 25, 2025
Crowne Plaza by IHG , in partnership with Stylus , has released its second white paper, Leading the Charge in Blended Travel, which unveils a major shift in how people live and work since its 2022 report , particularly as companies embrace the return to office more broadly. Currently, 66% of U.S. and U.K. travelers actively combine business trips with personal leisure time, up from 53% in 2022.
Skift Blog
FEBRUARY 28, 2025
Skift Take: Neom has said it wants five million visitors by 2030. For now, some projects are moving along, but it still has a lot of ground to make up.
Lodging
FEBRUARY 27, 2025
WASHINGTONAmerican Hotel & Lodging Association (AHLA) President and CEO Rosanna Maietta testified before the U.S. House of Representatives Committee on Education and Workforce, emphasizing the hospitality industry’s economic contributions, workforce recovery, and regulatory challenges. Maietta highlighted the hotel industrys role in job creation, noting that U.S. hotels support one in every 25 jobs nationwide and contribute nearly $900 billion to U.S.
Hotel Management
FEBRUARY 26, 2025
Hyatt is introducing a new upper-midscale transient brand to the market to cater to modern travellers. Hyatt Select joins the Essentials portfolio alongside Hyatts established select-service brands. The brand will cater to those seeking shorter stays for business or leisure in secondary and tertiary markets where Hyatt has limited hotels to date. The brand also provides a conversion-friendly option for owners.
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Hotel Business
FEBRUARY 25, 2025
Germantown, TN-based McNeill Hotel Company (MHC) has promoted Jesse Kremer from regional director, operations to the new position of VP, hotel operations. In his new role, Kremer leads the regional directors and hotel teams to achieve a balanced scorecard, focusing on associate satisfaction, guest satisfaction, brand initiatives, financial success and owner relations, the company reports.
Skift Blog
FEBRUARY 26, 2025
Skift Take: This is the latest among a few major acquisitions around travel payments in the past couple of years.
Lodging
FEBRUARY 27, 2025
ORLANDO, FloridaWestgate Resorts announced that it has signed a definitive agreement to purchase Bellevue, Washington-based Vacation Ownership Sales (VOS), which has the management and sales and marketing rights for VI Resorts. The acquisition is set to close in 2025. As part of the acquisition, Westgate Resorts will assume management of VI Resorts’ points-based Vacation Club, which has a portfolio of over 40 domestic and international resorts and destinations.
Hotel Management
FEBRUARY 26, 2025
Mildura has welcomed a new boutique accommodation offering with the recent opening of Kar-Rama Hotel, under the management of 1834 Hotels. Located on Deakin Avenue, the reimagined property features mid-century nostalgia within a contemporary design. The propertys 34 rooms include plush king-sized beds with premium linen, Leif botanical amenities, Nespresso coffee machines and Bemboka robes.
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