Lodging
NOVEMBER 12, 2024
With both fraudsters and guests engaging in bad behavior, chargebacks are becoming all too common for hotels—to the point where many merchants have given up the fight in combatting them. But now more than ever, hoteliers have the tools to protect and earn back revenue, and it starts with proactive preparation. Missteps can affect a merchant’s bottom line, but easy changes can have a significant impact.
Are Morch
NOVEMBER 26, 2024
This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ Artificial Intelligence (AI) is not just a new guest at the hospitality party—it’s quickly becoming part of the main event, transforming every aspect of the […] The post Harnessing the Magic of AI: Transforming Hotel Teams into Brand Ambassadors appeared first on Are Morch, Digita
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Hotel Management
NOVEMBER 3, 2024
Construction is underway on DCF Property Group’s $180 million First Light development in Melbourne’s Domain Precinct, which will be home to branded residences and the first Nu By Yoo hotel in Australia. Managed by La Vie Hotels and Resorts, the 97-key hotel will feature luxury accommodation and a signature food and beverage partner. “At La Vie Hotels and Resorts we are delighted to see the next phase of our collaboration with DCF and Yoo Studio,” said La Vie Hotels and Resorts CEO, Jerry Xu.
Skift Blog
NOVEMBER 4, 2024
Skift Take: Design Hotels is a Marriott brand that isn't quite a Marriott brand. It's more like an exclusive hotel club where 60% of owners have never run a boutique before. New boss Stijn Oyen is fine-tuning its strategy.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Anthony Cole Training
NOVEMBER 14, 2024
There are few responsibilities in life more important than being a coach, whether for a sports team, teaching mastery of a musical instrument, or serving as a sales coach. Consider the impact a coach has on their students: helping them uncover problems, discover opportunities, enhance their approach, improve their skills, and achieve success. This also makes coaching one of the toughest roles, as those responsible for it often juggle numerous other tasks daily, including operational, administrat
Social Hospitality
NOVEMBER 20, 2024
It’s no secret that the hospitality industry is busiest during the holiday season. People travel more to visit family and friends during this time, leading to an overflow of events, restaurant reservations, hotel bookings, and other seasonal activities. This demand affects those in customer-facing roles and puts a lot of pressure on hospitality marketers.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Skift Blog
NOVEMBER 18, 2024
Skift Take: Spark hits the sweet spot for Indians seeking the reliability of branded stays without stretching their budgets. Hilton's plan to open 150 hotels in India might sound ambitious, but a conversion-friendly approach means the company will likely hit that milestone faster than expected.
Hotel Management
NOVEMBER 27, 2024
Accor is confident of continued growth in the Pacific region in 2025 following a successful year that saw important openings, significant signings, advancements in sustainability and record-breaking concerts at Accor Stadium. Reflecting on 2024 at Hotel Woolstore 1888, Sydney – a recent addition to the Handwritten Collection – on Wednesday, Accor Pacific Chief Operating Officer PM&E, Adrian Williams, told media it was an “extraordinary year” and that he is confident of continued growth in 20
Skift Blog
NOVEMBER 15, 2024
Skift Take: Today’s travelers seek out cultural experiences, often choosing destinations that spark their curiosity. Hotel brands that empower guests to imagine themselves as locals will be well on their way to providing truly authentic cultural immersion.
Lodging
NOVEMBER 15, 2024
DALLAS, Texas—Despite facing challenges from subdued summer demand and a sluggish third quarter, U.S. hotel performance is expected to reaccelerate in the fourth quarter and extend into 2025, according to CBRE’s latest forecast. CBRE now forecasts a.5 percent increase in revenue per available room (RevPAR) growth for 2024, down from the previously estimated 1.2 percent in August.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Management
NOVEMBER 12, 2024
Rydges Gold Coast Airport Hotel has been acquired and settled by Star Hotels, a division of Star Group, Queensland’s largest independently owned and operated pub and liquor retail group. The sale, for an undisclosed amount, follows an exclusive off-market, invitation-only campaign. The airport hotel represents Star Group’s second hospitality investment on the Gold Coast and adds to its expanding portfolio, which includes 50 licensed venues, over 115 retail liquor outlets, and six accommoda
Hotel Management
NOVEMBER 1, 2024
The winners and highly commended have been announced in the inaugural HM Awards Aotearoa-Pacific at a gala ceremony at Cordis Auckland on Friday evening. Over 200 hotel industry professionals were in attendance to celebrate the top people, properties and projects across New Zealand and the South Pacific. On Friday, November 29, the full list of winners and highly commended will be revealed at HM Awards Australasia-Pacific, which takes place at the ICC Sydney.
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