Tue.Sep 26, 2023

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Chinese Tourists Are Back in Dubai, but ‘Glitz and Glamor’ Isn’t Enough

Skift Blog

Skift Take: Chinese travelers are gradually returning to Dubai. Numbers are good, but if the tourism authority wants them be great, it needs to shift away from 'one-hit wonder' strategies.

Tourism 325
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Soneva reveals new ultra-bespoke resort concept in the Maldives’ remote Haa Dhaalu Atoll

Hotel Management

Soneva , the world-leading sustainable resorts operator, has revealed the launch of the new, ultra-bespoke ‘Soneva Secret’ Located in Haa Dhaalu, the Maldives’ most remote atoll, the debut Soneva Secret 2024 will welcome its first guests on January 10, 2024. Thirty years in the making, the Soneva Secret resort concept builds upon Soneva’s experience at the forefront of exceptional hospitality, and will set a new, unmatched standard in intuitive, personalised service, exquisite privat

Resorts 278
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Hilton’s Plan to Dominate Middle-Class Travel

Skift Blog

Skift Take: "Back to basics" That's the new focus of Chris Nassetta, as he launches a self-described 'unsexy' growth strategy. Spark, Project H3 and other economy brands to follow are all part of a new vision to turbo-charge Hilton's development.

Travel 317
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Crystalbrook secures EarthCheck certification across six of its seven properties

Hotel Management

Crystalbrook Collection has bolstered its status as a sustainably-led hotel group by achieving EarthCheck recognition across six of its major properties in Australia. EarthCheck, a leading scientific benchmarking, certification and advisory group for sustainable travel, awarded Crystalbrook’s three Cairns hotels – Crystalbrook Flynn, Crystalbrook Riley and Crystalbrook Bailey – and Brisbane hotel Crystalbrook Vincent Silver certification, while Crystalbrook Byron and Crystalbrook Kingsley

Tourism 264
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Ennismore’s Big Push to Market All-Inclusive Hotels

Skift Blog

Skift Take: Today's edition of Skift's daily podcast looks closer at what’s happening at Skift Global Forum, Ennismore’s resort push, and natural disasters and tourism.

Market 300
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Island Hospitality Management Named Operator of 114-Room SpringHill Suites Truckee

Hospitality Net

Officials of Island Hospitality Management, the premier third-party management company for select-service and upscale, extended-stay hotels, announced that the company has been named the operator of the 114-room Springhill Suites Truckee. The property is owned by Mission Hill Hospitality, a leading select service and extended stay hotel investor.

More Trending

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Boutique Group Signs MoU with Sommet Education

Hospitality Net

Boutique Group, a hospitality company fully owned by Saudi Arabia’s Public Investment Fund, merging the Kingdom of Saudi Arabia’s culture and heritage with contemporary elegance to develop historic and cultural places into ultra-luxury boutique hotels, has signed an MoU with Sommet Education, a leading international network of hospitality management and culinary arts schools.

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Agoda to Offer Travel Booking Services to Snapdeal Customers

Skift Blog

Skift Take: Indian e-commerce platforms are diversifying services by integrating travel offerings to address a broader spectrum of consumer demands. This collaboration also helps online travel agencies to broaden their presence and accessibility within the Indian market.

Services 281
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Brittain Resorts & Hotels Introduces New AI-Driven Business Intelligence Technology Matrix

Hospitality Net

Brittain Resorts & Hotels (BRH), the leading full-service hospitality management company in the Southeast, today introduced an industry-leading AI-driven business intelligence technology matrix, putting the company at the forefront of AI-led efforts within the industry. The move comes as BRH increases its service offerings as it expands further into third-party management for hotel owners seeking improved values and satisfaction measurements.

Business 256
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Luxury Travelers: What They Want, How They Choose – New Skift Research

Skift Blog

Skift Take: Affluent jet-setters are gearing up for luxe adventures next year, with wallets expanding and global horizons beckoning.

Travel 312
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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The Return of Meetings & Events: Better and More Meaningful Than Ever

Hospitality Net

The COVID-19 pandemic brought the meetings and events industry to an abrupt halt in early 2020, leaving in-person conferences, trade shows, and corporate gatherings canceled or postponed indefinitely. Now, as restrictions have eased, meetings and events are resurging at a fast pace; however, they look slightly different.

Events 244
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Tech-driven hotels redefine hospitality

Hotel Management

1834 Hotels pioneers tech-driven stays, cutting overheads by eliminating front desks. A seamless guest journey, enhanced efficiency, and significant cost savings—embracing a new era in hospitality. “1834 Hotels: No More Front Desks at Three Properties – Embracing Tech for Seamless Access!” 1834 Hotels, a prominent hospitality operator, has taken a significant leap forward by removing front desks at three of its properties.

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The Lodging Conference: Staffing Challenges are Reaching a Breaking Point

Hospitality Net

Walking the halls, meeting other attendees and watching sessions at last week’s Lodging Conference in Phoenix, the general sentiment pointed to an industry that is back firing on all cylinders.

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Music and meditation on the menu as luxury Hayman Island resort taps into wellness tourism

Hotel Management

InterContinental Hayman Island Resort is launching a series of signature events spanning health and wellness, food and beverage, and more to enhance its guest experience. Kicking off with the inaugural Elevate Wellness Weekend from October 27-30, 2023, the resort will offer a curated program centred around improving wellbeing. “Launching our event series with a wellness weekend made sense on so many levels,” said InterContinental Hayman Island Resort General Manager, Arpad Romandy.

Tourism 147
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Ritz-Carlton Celebrates Transformational Travel With Leave Better Campaign

Hospitality Net

The Ritz-Carlton Hotel Company, L.L.C., is pleased to announce the launch of a new international marketing campaign, speaking to the continued evolution of the brand. Created in collaboration with longtime agency partner Team One, the Leave Better campaign invites guests to embark on a powerful journey of self-discovery through thoughtfully tailored experiences and the genuine comfort and care offered by a stay at The Ritz-Carlton.

Travel 242
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South Pacific travel boost: Fiji Airways adds New Caledonia’s capital Noumea to growing global network

Hotel Management

Fiji Airways is adding New Caledonia’s capital, Noumea, as the award-winning South Pacific carrier’s newest international destination. Fiji Airways Managing Director and Chief Executive Officer, Andre Viljoen, said the company confirms that Fiji has an existing Air Service Agreement (ASA) which allows Fiji Airways to provide services in French territories.

Travel 130
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Valor Hospitality Partners Named Exclusive Operating Company for New Development in Batumi, Georgia

Hospitality Net

Valor Hospitality Partners, a global full-service hotel management company, has signed a Memorandum of Understanding (MoU) with the owners of the Petra Sea Resort in the Central Asian city of Batumi, Georgia. The groundbreaking partnership will mark the first master-planned, mixed-use development in the nation of Georgia and will include internationally branded resorts, serviced residents and extended stay apartments.

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From pottery to plate: chef Shayne Mansfield is making his mark at QT Newcastle

Hotel Management

Since joining QT Newcastle earlier this year as Executive Chef of the hotel’s signature restaurant, Jana, Shayne Mansfield has been bringing his own unique flair to the culinary offering. With heartfelt family recipes, sustainably focused dishes, alternative cooking methods and his own homemade pottery, Mansfield is making his mark. It’s over a year since Jana first opened its doors at QT Newcastle and you’ve recently come on board to bring your own unique spin on that offering.

Dining 130
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Some upsell revenue is better than others. A guide to where you are really making money.

Hospitality Net

Upselling offers one of the most effective, proven ways to increase a hospitality organization’s income by selling to someone who is already your customer. With hotel profitability becoming more of a challenge, upselling provides the potential to generate additional revenue from every booking. But not all upsell revenue is the same. When it comes to choosing which upsells to offer, hotels should be strategically clever by prioritizing those with the highest potential for profit while maintaining

Upsell 234
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Sunny outlook for Sunshine Coast tourism as interstate travel booms

Hotel Management

Queensland’s Sunshine Coast is celebrating a major boost to tourism spend for the 2022/23 financial year with equal-record domestic overnight visitor expenditure of AU$4.4 billion – exceeding both the same period for 2021/22 (AU$3.0bn), and the pre-Covid year of 2019 (AU$2.7bn). The latest data released by Tourism Research Australia as part of the National Visitor Survey, showed that day trippers to the Sunshine Coast contributed AU$854 million in 2022-23, growing total visitor expenditure to AU

Tourism 130
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SkyStem Releases a Buyer’s Guide to Month-End Close Solution Software

Hospitality Net

SkyStem, a leading solution in financial month-end close solutions, is releasing a Buyer’s Guide to help accounting teams navigate the daunting process of selecting a month-end close solution. This guide makes it easy for those who are interested in evaluating and selecting a month-end close solution. It can be a burdensome task to find the right fit for your company and to know if it will be successful in your month-end close.

Closing 188
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Transactional marketing vs relationship marketing in the hotel industry

eHotelier

Building relationships with your guests can generate more revenue and build a strong name in the industry. Here are some examples of how you can focus on relationship marketing.

Market 124
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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CSR, ESG, and Sustainability: 5 Takeaways from Rising Leaders

Hospitality Net

CSR, ESG, and Sustainability are different terms to essentially get to the same realization this new generation of travelers are considering more than price when making their choices of where to stay and who to travel with. Whether environmental impact, social responsibility, or community engagement be their driving factor, travelers are now not only expecting stellar onsite service, but ensuring that their meal was sustainably sourced, property employees receive fair treatment, and the property

Travel 188
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Fontainebleau Las Vegas has arrived on the strip

Hotel Designs

Hotel Designs Fontainebleau Las Vegas has arrived on the strip Fontainebleau Las Vegas has arrived on the strip The iconic Fontainebleau brand has arrived on the Las Vegas Strip as Fontainebleau Las Vegas, the luxury resort and casino brought to life by Fontainebleau Development… Seamlessly connecting the past, present and future, the 67-story Fontainebleau Las Vegas – the tallest occupiable building in Nevada — is the first western expansion for the iconic brand.

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Knowland Account Alerts Feature Uses Push Intelligence to Provide Hotels with a Competitive Advantage in Account-Based Sales

Hospitality Net

Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, announced Account Alerts, an enhancement to its core platform. The delivery of automated email alerts once a day helps sales teams save time, stay informed, and react early to revenue opportunities. Consolidated email notifications will be pushed to the user anytime recent account activity matches the individual filters set by the user.

Sales 187
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NewcrestImage, Dabu Group JV acquires full-service Marriott

Hotel Business

A joint venture of two Dallas-based companies— NewcrestImage and Dabu Group —has acquired the full-service Marriott Dallas/Fort Worth Westlake. The hotel features architecture by Mexican architect Ricardo Legorreta, who is known for his innovative use of bright colors; light and shadow; and geometric shapes. Newmark Lodging Capital Markets arranged the sale on behalf of the seller.

Services 105
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Mastering Success: Zero-Based Budgeting for Hotels

Hospitality Net

In the dynamic world of the hospitality industry, the key to sustainable success lies in effective financial management. One powerful approach that has been gaining momentum is “Zero-Based Budgeting” (ZBB). For years, this method has revolutionized how hotels allocate resources, promoting efficiency, agility, and smart decision-making. It has gained even more popularity due to the unforeseen circumstances caused by the COVID-19 pandemic.

Hotels 185
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Intelligent concealed installation from hansgrohe

Hotel Designs

Hotel Designs Intelligent concealed installation from hansgrohe Intelligent concealed installation from hansgrohe Launched 22 years ago, the iBox universal was a revolution in concealed installation – now, hansgrohe has revealed the next generation of pioneering concealed technology , the iBox universal 2… Simplified installation steps and new technical refinements mean the new iBox universal 2 from hansgrohe is more convenient and faster to install, with added safety improvements.

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Courtyard by Marriott Washington Capitol Hill/Navy Yard Debuts Inspired Property Refresh

Hospitality Net

Modern design and upgraded amenities enhance the guest experience at storied Washington D.C.

Hotels 239
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The Atlas Concorde and Zaha Hadid collaboration cast in stone

Hotel Designs

Hotel Designs The Atlas Concorde and Zaha Hadid collaboration cast in stone The Atlas Concorde and Zaha Hadid collaboration cast in stone Atlas Concorde has presented us with a dual icon of elegance at Cersaie 2023, in the shape of its Marvel Meraviglia collection, along with its collaboration with Zaha Hadid Architects for the series’ range of decors… Wonder – or meraviglia in Italian – is what drives you to explore the new, to experience eternal moments of beauty.

Branding 105
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.