Tue.Sep 05, 2023

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‘Awe-inspiring’: Raffles readies to open first UK hotel at historic British site

Hotel Management

Accor will unveil the UK’s first Raffles hotel this September as part of a transformation of Britain’s iconic Old War Office into a luxury lifestyle destination, The OWO. The highly anticipated launch of The OWO on September 29 follows a major redevelopment of the 117-year-old building by family-run Hinduja Group over the past eight years. Raffles London at The OWO features 120 guest rooms and suites, signature dining experiences by chef Mauro Colagreco, impressive entertainment spaces including

Hotels 246
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Skift India Report: Majority of Travelers Procrastinate Buying Insurance

Skift Blog

Skift Take: Lack of education about travel insurance remains the biggest obstacle for brands’ selling it. Companies must therefore inform consumers on why they need the product regardless.

Travel 246
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Australia’s first Park Proxi hotel opens in Southern Highlands of NSW

Hotel Management

Staywell Holdings introduces Australia’s first Park Proxi hotel on Wednesday September 6, following the signing of Park Proxi Gibraltar Bowral. Located at the site of the well-known Gibraltar Hotel in the New South Wales Southern Highlands’ town of Bowral, Park Proxi Gibraltar Bowral is the brand’s second hotel globally and follows Park Proxi El Hayat Sharm in Egypt , which was signed last year.

Events 246
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Middle East Hotel Project Count Hits All-Time High

Skift Blog

Skift Take: It's not surprising that the Middle East is prioritizing hotel development to accommodate a growing influx of tourists. This proactive approach aligns with their broader economic and tourism strategies to foster long-term growth and competitiveness in the global tourism market.

Tourism 246
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Intrepid Travel branches into lodge accommodation with $5m Daintree Ecolodge acquisition

Hotel Management

Global travel business Intrepid Travel is expanding into the lodge accommodation segment with the purchase of Daintree Ecolodge in Tropical North Queensland from Morris Group for AU$5 million. The four-star boutique rainforest retreat is set on a six-hectare property and features 15 guest rooms, an on-site restaurant and bar, day spa, natural waterfall and walking track.

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Can fitness be a primary booking driver?

eHotelier

The most successful hotel brands in the near future will be those that identify a growing demand and work to serve this desire with approachable and appropriate experiences. You should be developing a process for continual evolution of your fitness programming to capture a slice of this ever-growing pie.

Branding 119

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Sheer, there, everywhere – Harlequin presents Sheers 1

Hotel Designs

Hotel Designs Sheer, there, everywhere – Harlequin presents Sheers 1 Sheer, there, everywhere – Harlequin presents Sheers 1 Harlequin maximises versatility with collection of wide-width sheers in stunningly delicate designs with inherent fire retardant qualities, making them a sheer joy to include in contract settings… Expressive design doesn’t have to be overtly bold, as this new collection of stunning sheers from Harlequin demonstrates.

Branding 111
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Outrigger marks return of Kaua‘i Beach Resort with traditional Hawaiian ceremony

Hotel Management

Outrigger Resorts and Hotels has welcomed Kaua‘i Beach Resort and Spa back to its portfolio with a special ceremony held at the property recently to mark the change of ownership. Located in the picturesque town of Līhu‘e, the 25-acre beachfront property was first managed by Outrigger in the 1990s. Enhancements will be made to the 350-room resort to improve the experience for both Outrigger’s employees and guests.

Resorts 147
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Editor checks in: finding new voices in hotel design

Hotel Designs

Hotel Designs Editor checks in: finding new voices in hotel design Editor checks in: finding new voices in hotel design Hotel Designs’ Editor, Hamish Kilburn, was left speechless this month, and it wasn’t just from the judging of The Brit List Awards 2023… Until recently, I thought there was nothing I had not lost on a flight. Headphones, sunglasses, passport, laptop – the list evolves.

Hotels 98
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The science behind Sealy

Hotel Management

Innovation is at the heart of Sealy, and it is the continuous investment in technology which has allowed it to become Australia’s favourite mattress brand. At Sealy ‘Comfort’ and ‘support’ are not just buzzwords, they’re non-negotiable characteristics that are the result of 8,000 hours of testing. From ensuring that the comfort of each mattress is as high-grade as possible, to testing the sturdiness of the mattress edge or the durability of the mattress itself.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Introducing Atto Suites – mindful simplicity in the South Tyrol

Hotel Designs

Hotel Designs Introducing Atto Suites – mindful simplicity in the South Tyrol Introducing Atto Suites – mindful simplicity in the South Tyrol When the former bakery in Innichen was up for sale, the owners of Atto wanted to transform the building into something meaningful, to bring back to life the special memories it held… In the fertile Pustertal valley of South Tyrol, northern Italy, Att0 strikes an impressive architectural pose, wrapped in flushed porphyry and concrete – its interiors

Dining 98
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Check-in to luxury self-care

Hotel Management

For luxurious decadence beyond compare, VANITY GROUP invites guests to their very own Spa of Wellness without having to leave their room with luxury amenities to align the mind, body, and spirit for opulent self-care during their stay. VANITY GROUP provides a diverse offering of luxury brands to hoteliers globally including specially selected spa and wellness brands that promote self-care and wellbeing with their indulgent formulations.

Branding 130
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In conversation with: Michael Mulhall, Director of Sales, Dernier & Hamlyn

Hotel Designs

Hotel Designs In conversation with: Michael Mulhall, Director of Sales, Dernier & Hamlyn In conversation with: Michael Mulhall, Director of Sales, Dernier & Hamlyn Michael Mulhall is Director of Sales at bespoke lighting specialist Dernier & Hamlyn where he leads on strategic direction and business development, while overseeing the company’s growing engineering, design and manufacturing facilities ensuring that they work together to meet clients’ exacting requirements… Dernie

Sales 98
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How to Hire in a Competitive Labor Market

Hospitality Tech

Bring in a wider array of candidates by focusing on diversity and using applicant sources other than job boards. Use hiring technology like automated interview scheduling to get in touch with candidates sooner and keep them more engaged.

Hiring 98
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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A Concise Guide to Hotel Inventory Management

Inn Quest

At a glance: What is Hotel Inventory Management? Types of Inventory in the Hotel Industry The Impact of Inventory Management on Hotel Operational Costs Best Practices for Hotel Inventory Management 4 Key Benefits of Effective Hotel Inventory Management Conclusion About InnQuest In the ever-evolving hospitality industry, effective inventory management is a critical aspect of running a successful hotel.

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Brooklyn Dumpling Shop, Mamma Ramona’s and Potbelly Sandwich Works to Receive Hospitality Technology’s MURTEC Breakthrough Award

Hospitality Tech

Executives from the three brands will share their outstanding achievements in restaurant technology innovation at MURTEC Executive Summit, October 2-4 in Charleston, S.C.

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Here’s Why You Should Be Creating New Content for Your Website

Q4Launch

Did you know that 65% of all hotel bookings are made online? This is a figure that will continue to trend upwards as customers forego the ancient art of making a phone call in favor of far-more-convenient digital transactions. What does this mean for hotel owners and hospitality marketers? Your website is, by far, the best tool you have for attracting new business!

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Common causes and effects of hotel drownings

Hotel Business

Your pool is likely one of your guests’ most loved amenities, but, as you know, with great fun comes great responsibility. It’s essential to take all measures to help ensure guests remain safe at your pool, including drowning prevention. Drowning is one of the most traumatic things that can happen in any scenario, but it is especially tragic when it happens at a hotel pool.

Hotels 69
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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The Future of The Kiosk

Hospitality Tech

Kiosks can help drive greater employee and customer satisfaction. Here’s how.

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How Hotel Guestroom Entertainment Is Serving Digital Nomads and Bleisure Travelers

Hotel Business

Five key takeaways the reader will learn: Who are today’s bleisure travelers and digital nomads, and what are their preferences on the road? Roughly 40% of business travelers extend their business trips for leisure activities, while digital nomads stay roughly 50% more nights than other hotel guests. Where are guests viewing content? The largest screen continues to attract the most attention, with 47% of respondents considering live TV a must-have in the hotel guestroom.

Travel 64
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Generative AI Takes Center Stage at MURTEC Executive Summit (October 2-4)

Hospitality Tech

Learn real-life Gen AI use cases for restaurants with Bradley Metrock, CEO at Project Voice, as MURTEC Executive Summit explores the technology's ability to super-charge menus, ordering, customer experience, inventory, staffing, and more.

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Kostuch Media Ltd. Announces 2023 Pinnacle Award Winners

Hotelier Magazine

TORONTO — Kostuch Media Ltd., publisher of industry magazines Foodservice and Hospitality and Hotelier , has unveiled the 2023 winners of its prestigious Pinnacle Awards. This year marks the 34th edition of the “Oscars of the industry.” F&H ’s Company of the Year honours go to Osmow’s Shawarma, while Sunray Group has been named Hotelier ’s Company of the Year.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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The five places your luxury hotel needs the finest textiles

Hotel Business

Guests don’t just arrive at luxury hotels with luggage. They also arrive with expectations—high ones. Hospitality linens and textiles go a long way toward helping luxury hotels and resorts meet and exceed their guests’ expectations. Below, we’ll explore the five places where your luxury hotel needs the finest textiles, breaking down guest expectations, how textiles can help and purchasing tips. 1.

Hotels 59
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Top ways to minimize labor costs in hotels

Mews

For hoteliers, labor costs represent a sizable portion of fixed costs. It can be challenging to strike a balance between an exceptional guest experience and having the right number of staff to remain cost-effective.

Hotels 52
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Marcus Hotels & Resorts appoints Tiffany Leadbetter Donato

Hotel Business

Marcus Hotels & Resorts , hotel owner and management company and division of The Marcus Corporation , has appointed Tiffany Leadbetter Donato as its first chief investment officer. Donato oversees all transactional activities designed to fuel growth, including acquisitions, co-investments and new third-party management contracts, according to the company.

Resorts 59
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New technology for today’s traveler: LG’s dazzling DVLED displays and smart robots take centre stage at HITEC

Hotelier Magazine

This article is presented by LG Electronics Canada. Travel is back, and in today’s hybrid, technology-driven climate, hoteliers are looking for new ways to implement digital, cloud, AI, and robotic technologies to elevate services. Whether it be in-room control from mobile devices, a robot servicing multiple tables, or interactive digital displays for professional travelers, technology is constantly advancing to ensure that hotel guests can have all their home and work needs met when they travel

Travel 52
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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HVMG bolsters leadership team

Hotel Business

Hospitality Ventures Management Group (HVMG), an Atlanta-based, private hotel third-party operator and investor, has expanded its leadership team after adding nine hotels to its portfolio in the first half of the year. The strategic promotions and new leadership team additions include Sue Sanders to EVP, chief strategy and administrative officer; Wilson Turner to SVP, human resources; Angie Cook to SVP of accounting and finance; Suzanne Saunders to SVP, design and construction; and Bob Kisker to

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Retargeting Ads – Bring Paying Customers Back

MediaBoom

Retargeting ads hold the power to make an indecisive customer finally click the “purchase” button. After being shown a retargeting display ad, the user’s search activity rises by 155%. Get customers thinking about your business again with retargeting ads. Ad retargeting is the practice of putting your brand in front of people who have shown interest in your company.

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The Mogharebi Group advises sale of Utah hotels

Hotel Business

The Mogharebi Group has advised a Utah-based private investor on the $8.9 million sale of a 156-key select-service hotel portfolio in Cedar City, UT. The portfolio consists of the 106-room Quality Inn Cedar City – University Area and the 50-room Americas Best Value Inn Cedar City, which are located within one block of each other directly off of U.S.

Sales 59
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365Villas Incorporates WhatsApp to Unify Property Managers' Messaging

Hospitality Tech

The integration means property managers don't have to log into separate platforms to view and send WhatsApp messages, including automated communications around bookings, pre-arrival messages, and check-out reminders.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.