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Accor will unveil the UK’s first Raffles hotel this September as part of a transformation of Britain’s iconic Old War Office into a luxury lifestyle destination, The OWO. The highly anticipated launch of The OWO on September 29 follows a major redevelopment of the 117-year-old building by family-run Hinduja Group over the past eight years. Raffles London at The OWO features 120 guest rooms and suites, signature dining experiences by chef Mauro Colagreco, impressive entertainment spaces including
Skift Take: Lack of education about travel insurance remains the biggest obstacle for brands’ selling it. Companies must therefore inform consumers on why they need the product regardless.
Staywell Holdings introduces Australia’s first Park Proxi hotel on Wednesday September 6, following the signing of Park Proxi Gibraltar Bowral. Located at the site of the well-known Gibraltar Hotel in the New South Wales Southern Highlands’ town of Bowral, Park Proxi Gibraltar Bowral is the brand’s second hotel globally and follows Park Proxi El Hayat Sharm in Egypt , which was signed last year.
Skift Take: It's not surprising that the Middle East is prioritizing hotel development to accommodate a growing influx of tourists. This proactive approach aligns with their broader economic and tourism strategies to foster long-term growth and competitiveness in the global tourism market.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Global travel business Intrepid Travel is expanding into the lodge accommodation segment with the purchase of Daintree Ecolodge in Tropical North Queensland from Morris Group for AU$5 million. The four-star boutique rainforest retreat is set on a six-hectare property and features 15 guest rooms, an on-site restaurant and bar, day spa, natural waterfall and walking track.
The most successful hotel brands in the near future will be those that identify a growing demand and work to serve this desire with approachable and appropriate experiences. You should be developing a process for continual evolution of your fitness programming to capture a slice of this ever-growing pie.
Mantra Melbourne Airport is set to undergo a multi-million-dollar refurbishment of its guest rooms, restaurant and bar before unveiling its new look next year. The remodelled rooms will feature new furniture, bedding, and interior design, and offer a range of accommodation options including executive, premier and deluxe studios, as well as suites. Mantra Melbourne Airport’s General Manager, Stuart David, said the refurbishment will provide guests with “an even more comfortable stay”.
Mantra Melbourne Airport is set to undergo a multi-million-dollar refurbishment of its guest rooms, restaurant and bar before unveiling its new look next year. The remodelled rooms will feature new furniture, bedding, and interior design, and offer a range of accommodation options including executive, premier and deluxe studios, as well as suites. Mantra Melbourne Airport’s General Manager, Stuart David, said the refurbishment will provide guests with “an even more comfortable stay”.
Hotel Designs Sheer, there, everywhere – Harlequin presents Sheers 1 Sheer, there, everywhere – Harlequin presents Sheers 1 Harlequin maximises versatility with collection of wide-width sheers in stunningly delicate designs with inherent fire retardant qualities, making them a sheer joy to include in contract settings… Expressive design doesn’t have to be overtly bold, as this new collection of stunning sheers from Harlequin demonstrates.
Outrigger Resorts and Hotels has welcomed Kaua‘i Beach Resort and Spa back to its portfolio with a special ceremony held at the property recently to mark the change of ownership. Located in the picturesque town of Līhu‘e, the 25-acre beachfront property was first managed by Outrigger in the 1990s. Enhancements will be made to the 350-room resort to improve the experience for both Outrigger’s employees and guests.
In the fast-evolving landscape of the hospitality industry, cloud-based software solutions have become indispensable for staying competitive. The strategic adoption of channel management technology has become essential for hotels to remain visible to modern travelers. Let’s explore the various types of online distribution that every hospitality industry should embrace to maintain their prominence in the eyes of potential guests.
Innovation is at the heart of Sealy, and it is the continuous investment in technology which has allowed it to become Australia’s favourite mattress brand. At Sealy ‘Comfort’ and ‘support’ are not just buzzwords, they’re non-negotiable characteristics that are the result of 8,000 hours of testing. From ensuring that the comfort of each mattress is as high-grade as possible, to testing the sturdiness of the mattress edge or the durability of the mattress itself.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel Designs Editor checks in: finding new voices in hotel design Editor checks in: finding new voices in hotel design Hotel Designs’ Editor, Hamish Kilburn, was left speechless this month, and it wasn’t just from the judging of The Brit List Awards 2023… Until recently, I thought there was nothing I had not lost on a flight. Headphones, sunglasses, passport, laptop – the list evolves.
For luxurious decadence beyond compare, VANITY GROUP invites guests to their very own Spa of Wellness without having to leave their room with luxury amenities to align the mind, body, and spirit for opulent self-care during their stay. VANITY GROUP provides a diverse offering of luxury brands to hoteliers globally including specially selected spa and wellness brands that promote self-care and wellbeing with their indulgent formulations.
Hotel Designs Introducing Atto Suites – mindful simplicity in the South Tyrol Introducing Atto Suites – mindful simplicity in the South Tyrol When the former bakery in Innichen was up for sale, the owners of Atto wanted to transform the building into something meaningful, to bring back to life the special memories it held… In the fertile Pustertal valley of South Tyrol, northern Italy, Att0 strikes an impressive architectural pose, wrapped in flushed porphyry and concrete – its interiors
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Bring in a wider array of candidates by focusing on diversity and using applicant sources other than job boards. Use hiring technology like automated interview scheduling to get in touch with candidates sooner and keep them more engaged.
Hotel Designs In conversation with: Michael Mulhall, Director of Sales, Dernier & Hamlyn In conversation with: Michael Mulhall, Director of Sales, Dernier & Hamlyn Michael Mulhall is Director of Sales at bespoke lighting specialist Dernier & Hamlyn where he leads on strategic direction and business development, while overseeing the company’s growing engineering, design and manufacturing facilities ensuring that they work together to meet clients’ exacting requirements… Dernie
Executives from the three brands will share their outstanding achievements in restaurant technology innovation at MURTEC Executive Summit, October 2-4 in Charleston, S.C.
At a glance: What is Hotel Inventory Management? Types of Inventory in the Hotel Industry The Impact of Inventory Management on Hotel Operational Costs Best Practices for Hotel Inventory Management 4 Key Benefits of Effective Hotel Inventory Management Conclusion About InnQuest In the ever-evolving hospitality industry, effective inventory management is a critical aspect of running a successful hotel.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Did you know that 65% of all hotel bookings are made online? This is a figure that will continue to trend upwards as customers forego the ancient art of making a phone call in favor of far-more-convenient digital transactions. What does this mean for hotel owners and hospitality marketers? Your website is, by far, the best tool you have for attracting new business!
Five key takeaways the reader will learn: Who are today’s bleisure travelers and digital nomads, and what are their preferences on the road? Roughly 40% of business travelers extend their business trips for leisure activities, while digital nomads stay roughly 50% more nights than other hotel guests. Where are guests viewing content? The largest screen continues to attract the most attention, with 47% of respondents considering live TV a must-have in the hotel guestroom.
Learn real-life Gen AI use cases for restaurants with Bradley Metrock, CEO at Project Voice, as MURTEC Executive Summit explores the technology's ability to super-charge menus, ordering, customer experience, inventory, staffing, and more.
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
TORONTO — Kostuch Media Ltd., publisher of industry magazines Foodservice and Hospitality and Hotelier , has unveiled the 2023 winners of its prestigious Pinnacle Awards. This year marks the 34th edition of the “Oscars of the industry.” F&H ’s Company of the Year honours go to Osmow’s Shawarma, while Sunray Group has been named Hotelier ’s Company of the Year.
Guests don’t just arrive at luxury hotels with luggage. They also arrive with expectations—high ones. Hospitality linens and textiles go a long way toward helping luxury hotels and resorts meet and exceed their guests’ expectations. Below, we’ll explore the five places where your luxury hotel needs the finest textiles, breaking down guest expectations, how textiles can help and purchasing tips. 1.
For hoteliers, labor costs represent a sizable portion of fixed costs. It can be challenging to strike a balance between an exceptional guest experience and having the right number of staff to remain cost-effective.
Marcus Hotels & Resorts , hotel owner and management company and division of The Marcus Corporation , has appointed Tiffany Leadbetter Donato as its first chief investment officer. Donato oversees all transactional activities designed to fuel growth, including acquisitions, co-investments and new third-party management contracts, according to the company.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
This article is presented by LG Electronics Canada. Travel is back, and in today’s hybrid, technology-driven climate, hoteliers are looking for new ways to implement digital, cloud, AI, and robotic technologies to elevate services. Whether it be in-room control from mobile devices, a robot servicing multiple tables, or interactive digital displays for professional travelers, technology is constantly advancing to ensure that hotel guests can have all their home and work needs met when they travel
Hospitality Ventures Management Group (HVMG), an Atlanta-based, private hotel third-party operator and investor, has expanded its leadership team after adding nine hotels to its portfolio in the first half of the year. The strategic promotions and new leadership team additions include Sue Sanders to EVP, chief strategy and administrative officer; Wilson Turner to SVP, human resources; Angie Cook to SVP of accounting and finance; Suzanne Saunders to SVP, design and construction; and Bob Kisker to
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The Mogharebi Group has advised a Utah-based private investor on the $8.9 million sale of a 156-key select-service hotel portfolio in Cedar City, UT. The portfolio consists of the 106-room Quality Inn Cedar City – University Area and the 50-room Americas Best Value Inn Cedar City, which are located within one block of each other directly off of U.S.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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