Thu.Oct 05, 2023

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Lifestyle Hotels Are Booming: This Week’s Top Stories

Skift Blog

Skift Take: JLL has released an investor's guide to lifestyle hotels, a fast-growing category. Plus, other highlights from this week's news in hotel deals and development worldwide.

Hotels 312
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Soho House confirms first Australian venue

Hotel Management

Members-only hotel brand Soho House has confirmed that it will make its Australian debut in Sydney’s Darlinghurst, building on its portfolio of more than 40 locations globally. In a website update on Thursday evening, Soho House revealed that the venue, near Sydney’s entertainment district of Oxford Street, will offer five floors for members to meet and mingle.

Consumer 278
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Marriott International, Ecovadis and Leading Industry Organizations Launch the Hospitality Alliance for Responsible Procurement

Hospitality Net

Marriott International, EcoVadis and several leading global hospitality organizations – Accor, Hilton, IHG Hotels & Resorts, Radisson Hotel Group, and two global hospitality group purchasing organizations, Avendra and Entegra – today announced the launch of the Hospitality Alliance for Responsible Procurement (HARP).

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Shangri-La Sydney gets creative with artfully-curated stays for guests

Hotel Management

Shangri-La Sydney has partnered with Australian artist Goompi Ugerbabah on an Artist in Residence program and stay package that it says will be a first for an Australian hotel. The harbourside hotel will exhibit ten of Ugerbabah’s artworks in public spaces throughout the hotel and Ugerbabah will be in residence for two weeks a year to meet guests and create art.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Upscale Wyndham Grand in Barbados

Hospitality Net

Wyndham Grand®, the hotel brand known for its upscale accommodations and approachable designs, today announced it’s now taking reservations for its newest resort, the inviting 422-room all-inclusive Wyndham Grand Barbados, Sam Lord’s Castle Resort & Spa. The secluded, ocean-front hotel marks Wyndham Hotels & Resorts’ entrance into Barbados and will begin welcoming its first guests beginning October 12 with select amenities, followed by a formal Grand Opening in early 2024.

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Accor Pacific partners with SXSW on first Sydney event

Hotel Management

Accor Pacific is partnering with globally renowned music, film and technology festival SXSW for its inaugural Sydney event this October. As the Official Accommodation Partner of SXSW Sydney 2023, Accor Pacific aims to enhance the overall experience of attendees by providing “exceptional accommodation options and unparalleled hospitality”. Taking place at Sydney’s International Convention Centre (ICC) and venues across the city, SXSN is expected to draw participants and industry professionals fro

Events 147

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Crowne Plaza overhauls MICE offering in Greater China to meet demands of bleisure travellers

Hotel Management

IHG’s Crowne Plaza Hotels and Resorts brand is launching a new meetings concept for the Greater China market to better address the needs of the modern business traveller. ‘Meetings without Boundaries’ is designed to capitalise on rising demand for domestic cultural tourism and bleisure travel at time when the brand is expanding further into primary economic centres such as Beijing, Shanghai, Guangzhou and Shenzhen, as well as high-tech zones in the likes of Hangzhou, Xiamen, Chengdu, and Qingdao

Travel 147
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Swiss-Belhotel International Debuts in the Kenyan Capital and with it in Africa

Hospitality Net

Swiss-Belhotel International, the rapidly growing global hotel management group, has signed an agreement with the NIBS Resort Company Limited to manage the Swiss-Belinn Nairobi, the group’s first operating hotel in Africa. This collaboration underscores Swiss-Belhotel International’s strategic expansion plans in Africa.

Resorts 182
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YHA funnels membership fee into sustainability efforts to drive greener future

Hotel Management

YHA Australia has relaunched its Sustainable Properties Fund – formerly known as the Sustainable Hostels Fund – with the $5 Membership Fee from guests’ first stays now used to help reduce the environmental impact of its properties. The initiative is aimed at supporting YHA’s net zero target through energy, carbon and waste reduction, and water conservation.

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MDO Extends Leadership Position in Hotel Business Intelligence and Back-Office Automation with Acquisition of HelloGM

Hospitality Net

ATLANTA, GA., OCTOBER 5, 2023 – MDO, a hotel data platform that centralizes and operationalizes critical performance and financial data for hotel companies, has bolstered its back-office automation and business intelligence capabilities with the acquisition of HelloGM.

Business 189
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Air New Zealand rolls-out baggage tracking on all flights

Hotel Management

Air New Zealand has launched its all-new baggage tracking feature, which is now available to all app users. Customers travelling on the airline’s domestic and international services will now be able to track the last recorded status of their bag as it makes its way through the airport processing system, onto the aircraft, and finally, arrives at its destination.

Travel 147
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U.S. hotel results for week ending 30 September

Hospitality Net

As expected, U.S. hotel performance was lower than the previous week, but year-over-year comparisons were improved, according to CoStar’s latest data through 30 September. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.

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Social Media Etiquette 101: The Dos and Don’ts of Posting on Social Media

Social Hospitality

In today’s digital world, maintaining proper social media etiquette is essential. It not only shapes our online presence but also nurtures relationships and facilitates successful business interactions. This etiquette also provides a roadmap for what to share, guiding us toward the kind of content that resonates with our audience. Moreover, it dictates how to engage with others—be it through comments, likes, or shares—fostering a sense of community.

Consumer 130
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OTAs or direct bookings: How to optimize for ROI

Hospitality Net

There’s a battle raging. And it’s raged for decades.

ROI 246
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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HB Exclusive: Innovation and collaboration keys to labor challenges

Hotel Business

Workforce automation company Unifocus convened a dozen C-Suite brand executives, owners and industry influencers to focus on the labor crisis at The Lodging Conference in Phoenix. Moderated by Michael Frenkel, president, Travel Conversations LLC, the panel included Brian Kirkland, CIO, Choice Hotels; Bharat Patel, chairman, AAHOA; Neal Patel, immediate past chair, AAHOA; Chris Trick, CMO, Sonesta; Todd Felsen, CEO, OTH Hotels; Chris Henry, CEO, Majestic Hospitality Group; Peter Kressaty, chief c

Branding 116
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Kimpton Hotel Theta Provides a Calming Respite in the Heart of New York City

Hospitality Net

Opened today, Kimpton Hotel Theta, managed by Highgate, is a reimagined 364-room lifestyle hotel that was completely redesigned to blend its modernism roots with high design that evokes a sense of serenity within one of New York City’s buzziest neighborhoods. Set in the nexus of Hell’s Kitchen and Times Square, the 15-floor hotel is an ideal launch point for exploration for guests looking to stay in the middle of it all but also for an antidote to the city’s high-energy surroundings.

Hotels 130
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Has hospitality recovered in the post-Covid world?

eHotelier

Has hospitality recovered in the post-Covid world? - Insights - Insights We revisit a 2019 Covid report to see which forecasts were accurate and how they are still impacting the global hospitality industry.

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Hilton report: ‘Rest and recharge’ top travel driver in ’24

Hotel Business

According to a recent global survey conducted by Hilton and Ipsos , travelers say they will reduce other areas of personal spending to prioritize leisure travel in 2024, with a majority across generations indicating their No. 1 reason to travel in 2024 will be to rest and recharge, with more emphasis on sleep than ever before. Those insights and more were unveiled in Hilton’s third-annual trends report , “What Millennials, Gen Z, Gen X and Baby Boomers Tell Us About Travel in the Year Ahead.

Travel 111
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Roundtable: embracing residential style in hospitality design

Hotel Designs

Hotel Designs Roundtable: embracing residential style in hospitality design Roundtable: embracing residential style in hospitality design Ahead of Focus 2023, Hamish Kilburn, Editor of Hotel Designs , in close collaboration with Dedar, invited a handful of interior designers for a roundtable to the Dedar Milano showroom at Design Centre Chelsea Harbour to discuss the blurring boundaries between residential and commercial styles… If we learned anything from London Design Festival 2023 , it was me

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Hospitality Alliance for Responsible Procurement (HARP) launched

Hotel Business

Seven hospitality industry companies have come together to form the Hospitality Alliance for Responsible Procurement (HARP) , a collaborative effort whose purpose is to improve sustainability throughout the entire hospitality supply chain. The alliance includes Accor , Hilton , IHG Hotels & Resorts , Marriott International and Radisson Hotel Group and group purchasing organizations Avendra and Entegra.

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Days Inn Expands into P.E.I.

Hotelier Magazine

TORONTO — Days Inns – Canada has opened its first hotel in Prince Edward Island, Days Inn & Suites – Summerside. With 86 guestrooms, the newly renovated hotel caters to both business and leisure travellers. Each guestroom features a microwave and mini-fridge, ensuring a home-away-from-home experience. Additional amenities include a complimentary breakfast and on-site fitness centre.

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Hilton debuts in Yala with opening of Hilton Yala Resort

eHotelier

Leading global hospitality company Hilton today announced the opening of Hilton Yala Resort, marking Hilton’s third flagship-branded property in Sri Lanka. Just outside Sri Lanka’s Yala National Park and surrounded by lush greenery, the resort provides an elevated escape for guests seeking adventure and relaxation, with a vast view that overlooks the Indian Ocean.

Resorts 98
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Mews Acquires Nomi to Accelerate AI Guest Experiences and Personalization

Hotel Speak

[ Nashville, Tenn. – October 4, 2023 ] Mews , the industry-leading hospitality cloud, has today announced its acquisition of Nomi, a Nashville-based hospitality startup, as it continues focusing on its mission to enable remarkable guest experiences. Nomi will be included within Mews Guest Journey, empowering hoteliers to provide a hyper-personalized experience for guests.

Retail 86
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Twisted Lemon Restaurant & Boutique Inn

Webrezpro

Treat your taste buds at Twisted Lemon Restaurant & Boutique Inn. Located in Cayuga, Ontario, their rooms have fluffy bathrobes, and their menus have veggies straight from the garden. They even offer special snacks to send right up to your room. Fruit and yogurt parfait, anyone?

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Email Segmentation – 13 Parameters That Get Conversions

MediaBoom

Marketers trying to grab attention in their customers’ flooded inboxes use email segmentation as their secret weapon. Customers are much more likely to click on a personalized email than spam. It’s no wonder that segmented email campaigns can improve revenue by 760%. Email marketing is a strategy of compiling customer’s emails and sending them promotional emails.

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Knowland: September event volume up 21.7% YOY

Hotel Business

Knowland, a provider of data-as-a-service insights on meetings and events for hospitality, reports that September event volume increased 21.7% over September 2022. Nashville saw the highest percent growth at 30.7%, with L.A. coming in at 22.3% over 2022. For the top five performing markets, national associations took the lead, with healthcare, education and weddings leading as top industry growth drivers.

Events 64
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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The Michelin Guide will start ranking hotels

Hospitality Today

As part of an aggressive global expansion strategy, the famed restaurant reviewer is bringing “keys” - not stars - to the lucrative hotel industry

Hotels 75
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Statement to signature: lighting ACCOR’s MGallery hotel in Liverpool

Hotel Designs

Hotel Designs Statement to signature: lighting ACCOR’s MGallery hotel in Liverpool Statement to signature: lighting ACCOR’s MGallery hotel in Liverpool Accor has opened the doors to its latest UK hotel – The Municipal Hotel Liverpool, MGallery – and Northern Lights was chosen to craft its bespoke lighting magic across the historic listed location… Each venue and carefully curated space in The Municipal Hotel tells a unique story inspired by the location – from bespoke authentic design to s

Hotels 59
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What is RevPAM? Definition and formula for hotels

SiteMinder

What is RevPAM? RevPAM is a key performance indicator hotels use within their revenue management. RevPAM means revenue per available metre. RevPAM is a metric that takes the entire space of the property into the equation, as opposed to simply looking at RevPAR or TrevPAR. This means hoteliers can get even more granular with their revenue management strategies.

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Tony Maness joins Highgate 

Hotel Business

Highgate has appointed Tony Maness as EVP, operations – head of Highgate Select. In his role, he will lead the operations for Highgate Select, which currently encompasses more than 200 hotels. He joins Rob Dann, COO, Highgate Select, in continuing to grow Highgate’s select-service and extended-stay hotel development platform. Highgate Select is a division of Highgate focused on differentiated management and development of select-service, limited-service and extended=stay hotels. R

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.