Hotel Management

MAY 13, 2024

How have you seen the Premium, Midscale and Economy segments evolve in recent years in line with consumer demand? The 19 brands that we operate in PME need to have personality because the new consumer is changing. We have Emirates Holidays; and we’ve got a big play on ride operators. Let’s take Ibis, for example.

Branding 279

Branding Consumer Marketing Market 279

Hotel Business

OCTOBER 7, 2024

has successfully concluded a lawsuit in federal court in Virginia against perpetrators responsible for tens of millions of illegal and fraudulent robocalls to consumers, misusing the Marriott name and the names of its portfolio of brands. In a significant legal victory, Marriott International Inc.

Operations 105

Operations Consumer Branding Scale 105

Hotel Speak

NOVEMBER 25, 2024

With many of these trends only focusing on the business and operational needs of the hotelier, their implementation may not be the best thing for consumers. A PMS should aim to maximise efficiency without complicating operations, streamlining tasks so everything runs smoothly and reliably.

Hospitality 104

Hospitality Consumer Hotels Services 104

Hotel Business

JUNE 12, 2025

hotel construction pipeline is being driven in large part by the introduction of more than 120 new brands since 2017 and focused development in two high-performing segments: the upper-midscale chain scale and extended-stay accommodations. The expansion of the U.S.

Pipeline 85

Pipeline Construction Closing Forecasting 85

Hotel Business

FEBRUARY 26, 2025

market, offering a cutting-edge way to serve high-quality meals without the need for a full-scale kitchen. We focus on delivering better foodbetter quality foodaccessible and affordable for consumers, said zkan. Whether a hotel is a small boutique or a large international chain, the system can be easily adapted to suit any operation.

Dining 96

Dining Hotels Services Consumer 96

STAAH

APRIL 29, 2025

Move Beyond Syncing, Start Scaling 1) The New Age of Hotel Distribution The hotel distribution landscape has changed. With consumer behaviours evolving, and the lines between tech platforms, marketing, and operations blurring, a modern strategy goes far beyond just listing rooms on online travel agents (OTAs). With STAAH.

Revenue 85

Revenue Management OTA Average Daily Rate 85

Hotel Business

JANUARY 15, 2025

While this focus is important, back-of-house operations have been frozen in time, which keeps hoteliers from addressing one of their biggest revenue leaks and blind spots: purchasing. The funds will be used for research and development; customer acquisition; scaling sales and marketing efforts; and launching new platform features.

Operations 59

Operations Resorts Hospitality Management 59

Hotel Business

MARCH 27, 2025

Power study revealed guests who experienced better-than-expected sleep reported satisfaction scores 114 points higher (on a 1,000-point scale) than those with average sleep experiences. Another study found that 77% of consumers would consider a hotels air quality when deciding where to stay. In fact, a J.D.

Hotels 103

Hotels Casinos Travel Marketing 103

Hotel Management

SEPTEMBER 12, 2024

IHG Hotels and Resorts has formed a major partnership with SXSW Sydney which will see the operator deliver a number of interactive experiences throughout the music, tech and culture festival. Partnering with SXSW Sydney was a natural fit,” said IHG Hotels and Resorts Managing Director – Australasia and Pacific, Matt Tripolone. “We

Travel 130

Travel Resorts Scale Consumer 130

Hotel Business

JANUARY 8, 2025

. “We’re excited to introduce these new leaders who will enable our business to scale and deliver the best possible experience for our owners and guests. Since joining the company in 1994, he has helped transform Westgate’s finance operations, including overseeing its financial reporting and loan portfolio.

Resorts 64

Resorts Real Estate Casinos Services 64

Hospitality Tech

JUNE 9, 2025

Streamlines operations via self-onboarding Being listed in the OpenTable Integrations Marketplace allows hotel tech teams to activate the functionality quickly, reducing the time and cost of deployment. Her focus will center on increasing AUV for existing operators while strategically expanding the brands presence into new communities.

Consumer 52

Consumer Branding Hotels Operations 52

Hotelier Magazine

OCTOBER 12, 2023

and Canada will allow owners to capitalize on today’s increased consumer demand for longer-stay options at an affordable price, while taking advantage of a turnkey prototype and Marriott International’s powerful operational engines. So, with strong consumer demand, there’s a very positive growth trajectory.”

Scale 59

Scale Consumer Branding Construction 59

Hospitality Tech

JUNE 16, 2025

6/16/2025 Advertisement - article continues below Advertisement At HITEC 2025, LG Electronics USA is showcasing solutions to help hotel owners reduce costs, maximize operational efficiencies, leverage new revenue opportunities, and enhance the guest experience.

Hotels 52

Hotels Operations Revenue Scale 52

Hotel Speak

FEBRUARY 5, 2025

LEGIT (Lodging Emissions & Guest-night Impact Tracker), a new tool developed by the tech-powered hospitality operator and Furthr , a top tier environmental consultancy, gives guests complete environmental impact metrics for each of its room-types in every property.

Operations 66

Operations Hotels Hospitality Scale 66

Hotelogix

JANUARY 12, 2025

With the right tools and processes, you can safeguard your profits and enhance operational efficiency. Pilferage refers to the small-scale theft of items in hotels, often by staff or guests. It includes consumables, amenities, and cash. Operational Disruptions : Missing items delay room readiness and disrupt guest services.

Hotels 52

Hotels Operations Revenue Management 52

Hotel Management

FEBRUARY 27, 2024

The latest venture will see the company own and operate approximately 2,000 apartments across 10 assets in its first tranche of development; with plans to scale up to the size of its current hotel business at around 6,000 keys.

Retail 130

Retail Scale Services Consumer 130

Hotel Management

SEPTEMBER 17, 2024

With Earp based in Bangkok the corporate office in Sydney is led by Vice President of Operations, Tamer Habib, with Group Director for Commercial and Business Development, Narej Farik, focused on expansion. To do that, I believe we need to own and operate each hotel, so I have the full line from top to bottom,” Earp said.

Business 147

Business Resorts Operations Scale 147

Hospitality Tech

JUNE 11, 2025

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S.

Travel 52

Travel Upsell Operations Revenue 52

Hospitality Tech

JUNE 11, 2025

For hotel staff, the combined power of IRIS’s intuitive mobile ordering and the Alliants Experience Platform - including its Concierge and Messaging modules - streamlines the management of guest requests, reduces administrative workload, and eliminates time-consuming manual processes. “This launch marks a turning point.

Services 52

Services Hospitality Upsell Operations 52

Hotel Business

MAY 6, 2025

Were enhancing the DoorDash Commerce Platform to help merchants serve their customers across all channels, said Parisa Sadrzadeh, VP, strategy and operations, DoorDash. The acquisition is expected to close during the second half of 2025, subject to customary closing conditions and regulatory approvals.

Closing 59

Closing Operations Scale Consumer 59

Hospitality Tech

JUNE 3, 2025

FreedomPays solution ensuring payment acceptance is consistently available and operational, a critical factor for success in the fast-paced quick service restaurant (QSR) industry. With inflation persisting and consumer spending under pressure, independent restaurant operators are being asked to do more with less.

Events 52

Events Operations Sales Revenue 52

Hospitality Tech

JUNE 11, 2025

AskAI – A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. Optional Add-On: UAT Environment – For enterprise-scale testing and validation. And it’s built to work across the platform, layered directly over the company’s Workforce Management and Hotel Operations pillars.

Hospitality 52

Hospitality Upsell Operations Revenue 52

Hospitality Tech

JUNE 11, 2025

AskAI – A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. Optional Add-On: UAT Environment – For enterprise-scale testing and validation. And it’s built to work across the platform, layered directly over the company’s Workforce Management and Hotel Operations pillars.

Hospitality 52

Hospitality Upsell Operations Revenue 52

Hotel Business

APRIL 15, 2025

market, offering a cutting-edge way to serve high-quality meals without the need for a full-scale kitchen. We focus on delivering better foodbetter quality foodaccessible and affordable for consumers, said zkan. Whether a hotel is a small boutique or a large international chain, the system can be easily adapted to suit any operation.

Dining 52

Dining Hotels Services Consumer 52

Hotel Business

NOVEMBER 16, 2023

hotel operators faced stiff headwinds to demand and pricing power over the summer due to the number of Americans who elected to vacation overseas, go on cruises or stay in short-term rentals or other alternative forms of lodging,” said Rachael Rothman, head of hotel research & data analytics, CBRE. CBRE’s baseline forecast anticipates 0.8%

Forecasting 110

Forecasting Occupancy Scale Consumer 110

Social Hospitality

MAY 8, 2025

AI-powered personalization tools handle tasks that used to consume staff time, such as sorting guest data or sending personalized offers. These systems enable hotels to deliver personalized experiences at scale, ensuring every guest feels seen and valued without requiring additional work from employees.

Digital Marketing 130

Digital Marketing Hotel Marketing Marketing Market 130

SiteMinder

JANUARY 5, 2025

Today, the brand operates 866 units across cities from London to Edinburgh, each with a distinct identity. In addition, Roomzzz demonstrates its commitment to making a difference on a larger scale through its annual charity week. It’s a really easy process for us which we really value as a rapidly growing brand.

Minimum Length of Stay 52

Minimum Length of Stay Closed To Arrival Revenue Branding 52

Hotel Speak

MAY 28, 2024

The world of travel payments is tough, with high expectations from consumers and complex transaction requirements for B2Bs Travel bookings are back. Consumers demand the latest payment tech The days of needing to carry cash and traveller’s cheques for trips abroad are almost gone in many regions of the world.

Travel 111

Travel Consumer Business Retail 111

SiteMinder

OCTOBER 21, 2024

Not only was this time-consuming, but it also increased the risk of errors and inconsistencies across booking platforms. On top of SiteMinder’s B2B channel connections allowing Wapa di Ume to broaden its market reach, the integration with the resort’s PMS and booking engine was seamless, helping to streamline operations.

Operations 52

Operations Overbooking Revenue B2B 52

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Placing yourself on a scale of personal growth is especially important for a hotel manager. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries.

Operations 59

Operations Management OTA Hotels 59

STAAH

FEBRUARY 13, 2023

Not just another buzzword, Artificial Intelligence is transforming customer experience and streamlining operations in the hospitality industry. Whilst the scale at which AI is applied may vary based on a property’s size, it is applicable to all properties.

Services 98

Services Scale Consumer Business 98

Intelity

SEPTEMBER 26, 2023

On the operations side, cloud-based software eliminates the need for on-site servers, so casting can use scaled traffic management to minimize bandwidth requirements on your property. Consume Content Digitally Another form of entertainment becoming obsolete in hotels alongside cable subscriptions and AM/FM radios? Newspapers.

Dining 105

Dining Hotels Shopping Scale 105

Hotel Speak

MAY 25, 2023

Over the past years, we’ve seen dramatic shifts in the way the hospitality industry operates. Be it that your company offers the cheapest weekly rate hotels or large-scale exclusive operations, these changes are not random; they are reflective of larger global trends and shifts in consumer behavior, technology, and sustainability.

Travel 105

Travel Hospitality Services Operations 105

Hotel Business

SEPTEMBER 19, 2023

Marriott properties will have the ability to choose the charging hardware deployed on the open platform, allowing them to scale EV charging needs for the unique needs of individual locations. ” The post Marriott partners with EV Connect appeared first on hotelbusiness.com.

Scale 69

Scale Services Consumer Operations 69

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Placing yourself on a scale of personal growth is especially important for a hotel manager. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries.

Operations 52

Operations Management OTA Hotels 52

Hotelogix

APRIL 11, 2025

However, these multiple revenue streams also bring a complex set of operational responsibilities. Billing Delays: Without real-time integration, consolidating bills from various outlets becomes a manual and time-consuming task during checkout. Who Should Use an Integrated Hotel POS System?

Revenue 52

Revenue Hotels Services Management 52

Cloudbeds

APRIL 24, 2023

The world is going digital, making it easier for consumers to book travel and make payments. At the same time, however, it has increased the exposure of lodging operators to a growing problem: credit card fraud. To combat fraud and protect their business, lodging operators must take proactive measures to safeguard credit card data.

Hotels 98

Hotels Cancellation Consumer Operations 98