This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
In recent years, hoteliers have found creative ways to streamline their operations and control costs, particularly in their food and beverage departments.
Speaking exclusively to HM , Choice Hotels Asia-Pac CEO Trent Fraser, described the deal as a highly significant milestone that will allow Choice to scale quickly in Asia-Pacifics fastest-growing market. We know that China is Australias second top source feeder market with 829,000 trips YE 2024 and $8.1
Accor is Australias largest hotel operator with more than 350 hotels, resorts and apartments nationally and over 100 in Queensland. Victorian hotels are also high on the popularity scale, with 39% growth year-on-year. The post Accors Queensland hotels see Easter bookings spike appeared first on Hotel Management.
Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.
The Veriu Group is making its mark in Australia’s apartment hotel landscape with over 3,000 rooms operating across 21 sites and a further 17 sites in development across both the Veriu Hotels and Suites and Punthill Apartment Hotels brands. This has, in turn, created enormous opportunity for hotel conversion.
announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals.
Tapping into group buying power can make a significant difference for hotel operators when sourcing day-to-day products and investing in capital equipment. Group buying power: franchisees benefit from national and global contracts and economies of scale. Consistent quality: ensures franchisees get the best quality products.
How have you seen the Premium, Midscale and Economy segments evolve in recent years in line with consumer demand? The 19 brands that we operate in PME need to have personality because the new consumer is changing. We have Emirates Holidays; and we’ve got a big play on ride operators. Let’s take Ibis, for example.
has successfully concluded a lawsuit in federal court in Virginia against perpetrators responsible for tens of millions of illegal and fraudulent robocalls to consumers, misusing the Marriott name and the names of its portfolio of brands. In a significant legal victory, Marriott International Inc.
With many of these trends only focusing on the business and operational needs of the hotelier, their implementation may not be the best thing for consumers. A PMS should aim to maximise efficiency without complicating operations, streamlining tasks so everything runs smoothly and reliably.
hotel construction pipeline is being driven in large part by the introduction of more than 120 new brands since 2017 and focused development in two high-performing segments: the upper-midscale chain scale and extended-stay accommodations. The expansion of the U.S.
market, offering a cutting-edge way to serve high-quality meals without the need for a full-scale kitchen. We focus on delivering better foodbetter quality foodaccessible and affordable for consumers, said zkan. Whether a hotel is a small boutique or a large international chain, the system can be easily adapted to suit any operation.
Move Beyond Syncing, Start Scaling 1) The New Age of Hotel Distribution The hotel distribution landscape has changed. With consumer behaviours evolving, and the lines between tech platforms, marketing, and operations blurring, a modern strategy goes far beyond just listing rooms on online travel agents (OTAs). With STAAH.
While this focus is important, back-of-house operations have been frozen in time, which keeps hoteliers from addressing one of their biggest revenue leaks and blind spots: purchasing. The funds will be used for research and development; customer acquisition; scaling sales and marketing efforts; and launching new platform features.
Power study revealed guests who experienced better-than-expected sleep reported satisfaction scores 114 points higher (on a 1,000-point scale) than those with average sleep experiences. Another study found that 77% of consumers would consider a hotels air quality when deciding where to stay. In fact, a J.D.
IHG Hotels and Resorts has formed a major partnership with SXSW Sydney which will see the operator deliver a number of interactive experiences throughout the music, tech and culture festival. Partnering with SXSW Sydney was a natural fit,” said IHG Hotels and Resorts Managing Director – Australasia and Pacific, Matt Tripolone. “We
. “We’re excited to introduce these new leaders who will enable our business to scale and deliver the best possible experience for our owners and guests. Since joining the company in 1994, he has helped transform Westgate’s finance operations, including overseeing its financial reporting and loan portfolio.
Streamlines operations via self-onboarding Being listed in the OpenTable Integrations Marketplace allows hotel tech teams to activate the functionality quickly, reducing the time and cost of deployment. Her focus will center on increasing AUV for existing operators while strategically expanding the brands presence into new communities.
and Canada will allow owners to capitalize on today’s increased consumer demand for longer-stay options at an affordable price, while taking advantage of a turnkey prototype and Marriott International’s powerful operational engines. So, with strong consumer demand, there’s a very positive growth trajectory.”
6/16/2025 Advertisement - article continues below Advertisement At HITEC 2025, LG Electronics USA is showcasing solutions to help hotel owners reduce costs, maximize operational efficiencies, leverage new revenue opportunities, and enhance the guest experience.
LEGIT (Lodging Emissions & Guest-night Impact Tracker), a new tool developed by the tech-powered hospitality operator and Furthr , a top tier environmental consultancy, gives guests complete environmental impact metrics for each of its room-types in every property.
With the right tools and processes, you can safeguard your profits and enhance operational efficiency. Pilferage refers to the small-scale theft of items in hotels, often by staff or guests. It includes consumables, amenities, and cash. Operational Disruptions : Missing items delay room readiness and disrupt guest services.
The latest venture will see the company own and operate approximately 2,000 apartments across 10 assets in its first tranche of development; with plans to scale up to the size of its current hotel business at around 6,000 keys.
With Earp based in Bangkok the corporate office in Sydney is led by Vice President of Operations, Tamer Habib, with Group Director for Commercial and Business Development, Narej Farik, focused on expansion. To do that, I believe we need to own and operate each hotel, so I have the full line from top to bottom,” Earp said.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S.
For hotel staff, the combined power of IRISâs intuitive mobile ordering and the Alliants Experience Platform - including its Concierge and Messaging modules - streamlines the management of guest requests, reduces administrative workload, and eliminates time-consuming manual processes. âThis launch marks a turning point.
Were enhancing the DoorDash Commerce Platform to help merchants serve their customers across all channels, said Parisa Sadrzadeh, VP, strategy and operations, DoorDash. The acquisition is expected to close during the second half of 2025, subject to customary closing conditions and regulatory approvals.
FreedomPays solution ensuring payment acceptance is consistently available and operational, a critical factor for success in the fast-paced quick service restaurant (QSR) industry. With inflation persisting and consumer spending under pressure, independent restaurant operators are being asked to do more with less.
AskAI â A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. Optional Add-On: UAT Environment â For enterprise-scale testing and validation. And itâs built to work across the platform, layered directly over the companyâs Workforce Management and Hotel Operations pillars.
AskAI â A customizable, AI-powered assistant that delivers instant answers to SOP, policy and operational questions. Optional Add-On: UAT Environment â For enterprise-scale testing and validation. And itâs built to work across the platform, layered directly over the companyâs Workforce Management and Hotel Operations pillars.
market, offering a cutting-edge way to serve high-quality meals without the need for a full-scale kitchen. We focus on delivering better foodbetter quality foodaccessible and affordable for consumers, said zkan. Whether a hotel is a small boutique or a large international chain, the system can be easily adapted to suit any operation.
hotel operators faced stiff headwinds to demand and pricing power over the summer due to the number of Americans who elected to vacation overseas, go on cruises or stay in short-term rentals or other alternative forms of lodging,” said Rachael Rothman, head of hotel research & data analytics, CBRE. CBRE’s baseline forecast anticipates 0.8%
AI-powered personalization tools handle tasks that used to consume staff time, such as sorting guest data or sending personalized offers. These systems enable hotels to deliver personalized experiences at scale, ensuring every guest feels seen and valued without requiring additional work from employees.
Today, the brand operates 866 units across cities from London to Edinburgh, each with a distinct identity. In addition, Roomzzz demonstrates its commitment to making a difference on a larger scale through its annual charity week. It’s a really easy process for us which we really value as a rapidly growing brand.
The world of travel payments is tough, with high expectations from consumers and complex transaction requirements for B2Bs Travel bookings are back. Consumers demand the latest payment tech The days of needing to carry cash and traveller’s cheques for trips abroad are almost gone in many regions of the world.
Not only was this time-consuming, but it also increased the risk of errors and inconsistencies across booking platforms. On top of SiteMinder’s B2B channel connections allowing Wapa di Ume to broaden its market reach, the integration with the resort’s PMS and booking engine was seamless, helping to streamline operations.
Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Placing yourself on a scale of personal growth is especially important for a hotel manager. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries.
Not just another buzzword, Artificial Intelligence is transforming customer experience and streamlining operations in the hospitality industry. Whilst the scale at which AI is applied may vary based on a property’s size, it is applicable to all properties.
On the operations side, cloud-based software eliminates the need for on-site servers, so casting can use scaled traffic management to minimize bandwidth requirements on your property. Consume Content Digitally Another form of entertainment becoming obsolete in hotels alongside cable subscriptions and AM/FM radios? Newspapers.
Over the past years, we’ve seen dramatic shifts in the way the hospitality industry operates. Be it that your company offers the cheapest weekly rate hotels or large-scale exclusive operations, these changes are not random; they are reflective of larger global trends and shifts in consumer behavior, technology, and sustainability.
Marriott properties will have the ability to choose the charging hardware deployed on the open platform, allowing them to scale EV charging needs for the unique needs of individual locations. ” The post Marriott partners with EV Connect appeared first on hotelbusiness.com.
Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Placing yourself on a scale of personal growth is especially important for a hotel manager. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries.
However, these multiple revenue streams also bring a complex set of operational responsibilities. Billing Delays: Without real-time integration, consolidating bills from various outlets becomes a manual and time-consuming task during checkout. Who Should Use an Integrated Hotel POS System?
The world is going digital, making it easier for consumers to book travel and make payments. At the same time, however, it has increased the exposure of lodging operators to a growing problem: credit card fraud. To combat fraud and protect their business, lodging operators must take proactive measures to safeguard credit card data.
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content