Consumer Operations Scale 
Lodging
NOVEMBER 14, 2023
In recent years, hoteliers have found creative ways to streamline their operations and control costs, particularly in their food and beverage departments.
Hotel Management
MAY 26, 2025
Speaking exclusively to HM , Choice Hotels Asia-Pac CEO Trent Fraser, described the deal as a highly significant milestone that will allow Choice to scale quickly in Asia-Pacifics fastest-growing market. We know that China is Australias second top source feeder market with 829,000 trips YE 2024 and $8.1
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Hotel Management
APRIL 8, 2025
Accor is Australias largest hotel operator with more than 350 hotels, resorts and apartments nationally and over 100 in Queensland. Victorian hotels are also high on the popularity scale, with 39% growth year-on-year. The post Accors Queensland hotels see Easter bookings spike appeared first on Hotel Management.
Hotel Management
MAY 13, 2024
How have you seen the Premium, Midscale and Economy segments evolve in recent years in line with consumer demand? The 19 brands that we operate in PME need to have personality because the new consumer is changing. We have Emirates Holidays; and we’ve got a big play on ride operators. Let’s take Ibis, for example.
Social Hospitality
MAY 8, 2025
AI-powered personalization tools handle tasks that used to consume staff time, such as sorting guest data or sending personalized offers. These systems enable hotels to deliver personalized experiences at scale, ensuring every guest feels seen and valued without requiring additional work from employees.
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