Hotel Management

JUNE 2, 2025

The full-scale renovation includes plans for redesigned guest rooms and function spaces, innovative dining experiences, and the development of a new grand ballroom to host 880 guests with a large dance floor. Navarra said the partnership with La Vie Hotels and Resorts represents a defining moment in the evolution of the Visy Dior brand.

Resorts 147

Resorts General Manager Hotels Scale 147

Lodging

JANUARY 23, 2024

This reality has prompted operators to scale back some services and invest in new solutions, according to an October 2023 CBRE analysis for LODGING. An STR analysis published in LODGING found that heightened labor costs along with other F&B expenses cut into hotel profit margins in 2023.

Scale 278

Scale Services Operations Hotels 278

Hotel Management

MAY 19, 2025

Australias first and largest Pan Pacific hotel, Pan Pacific Perth, is reenergised to capture a growing leisure and corporate travel market with the completion of a large-scale renovation project and a new General Manager at the helm.

Marketing 130

Marketing Market General Manager Scale 130

Hospitality Tech

JUNE 11, 2025

This partnership enables hotels to deliver a faster, more efficient service while freeing up staff to focus on high-value, guest-centric interactions that enhance service quality and guest satisfaction. Together, we can help hotels deliver smarter service and better engagement at every touchpoint."

Services 52

Services Hospitality Upsell Operations 52

Hotel Business

JANUARY 30, 2024

Marriott International has selected Oracle Hospitality OPERA Cloud Property Management System (PMS) and Sales and Event Management as a hospitality cloud platform for luxury, premium, select-service and midscale properties. The post Marriott selects Oracle as cloud platform for multiple chain scales appeared first on hotelbusiness.com.

Scale 111

Scale Upsell Events Sales 111

Hotel Speak

APRIL 22, 2025

Hoteliers are under mounting pressure to modernize operations and exceed increasingly sophisticated guest demands. In response, hotels are increasingly enhancing traditional hotel software systems by turning to AI agentstask-specific, autonomous systems that augment staff, streamline operations, and personalize the guest journey.

Operations 59

Operations Forecasting Hotels Digital Marketing 59

Hotel Management

APRIL 29, 2025

Full-scale construction has commenced on the development of Radisson Blu Mirage Resort Fiji, scheduled to open in 2026, with the project now funded by both the Fiji National Provident Fund (FNPF) and BSP Financial Group (Fiji) Pte Limited (BSP).

Construction 130

Construction Hotels Revenue Revenue Management 130

STAAH

JUNE 15, 2025

With a growing footprint across West Bengal, The Citi Residenci Hotels has emerged as a leading name in regional hospitality, offering modern comforts, efficient service and local charm across its properties. Catering to both business and leisure travellers, the group offers a blend of modern amenities and personalised services.

Hospitality 97

Hospitality OTA Hotels Overbooking 97

AskSuite

JUNE 9, 2025

Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.

Operations 52

Operations Hospitality Upsell Sales 52

Hotel Management

JANUARY 8, 2024

As the brand expands to destinations such as Bali, Penang, Sydney and Frankfurt, Ascott has evolved the brand to deliver a “multifaceted hospitality experience” with flexible typologies that range from co-living accommodation and city hotels to full-service resorts. “In

Average Daily Rate 264

Average Daily Rate Accommodation Scale Branding 264

Hotel Management

APRIL 18, 2023

Tapping into group buying power can make a significant difference for hotel operators when sourcing day-to-day products and investing in capital equipment. Group buying power: franchisees benefit from national and global contracts and economies of scale. Consistent quality: ensures franchisees get the best quality products.

Operations 130

Operations Shopping Hotels Scale 130

Hotel Management

APRIL 22, 2025

Achieving this at scale requires the right technology. By centralising data and connecting systems across the guest journey, an integrated platform empowers hotels to move beyond operational silos unlocking real-time insights that enable tailored interactions and build loyalty. A robust hospitality platform is the cornerstone.

Revenue 130

Revenue Scale Hospitality Travel 130

Hotel Designs

MAY 28, 2025

Image credit: Luma Mirrors Scaling up for the hospitality market As the business developed, it rebranded to Gemm London and expanded its offerings to include comprehensive services such as surveying, manufacturing, and installation, supported by a skilled team of installers, glaziers, carpenters, and electricians.

Business 102

Business Digital Marketing Services Scale 102

Hotel Speak

FEBRUARY 27, 2025

Built to help businesses keep pace with rapid advancements in AI, Agent Hub enables hoteliers and tech developers to build , discover , adopt and share AI-powered solutions that streamline operations, enhance guest experiences and boost profitability. What sets the Agent Hub apart is unmatched flexibility.

Hospitality 85

Hospitality Scale Business Sales 85

Social Hospitality

JULY 5, 2023

Enterprise software is a significant investment, but many larger businesses still get it due to how much smoother it makes business operations. Here are different ways it streamlines business operations. These insights help identify trends, patterns, and areas for improvement in business operations.

Operations 130

Operations Business Scale Management 130

Hotelogix

NOVEMBER 19, 2024

Do you plan to embrace or upgrade to modern technology to improve operational efficiency, but what about keeping IT costs under control? Take your hotel operations to the cloud. However, operating on a software-as-a-service (SaaS) model, cloud solutions make you less significant investments. No worries.

Management 97

Management Scale Operations Hotels 97

Hotel Business

FEBRUARY 7, 2023

Graduate Hotels has appointed Andrea Melotti as EVP, operations for the brand. He will drive strategic support and operational success across the collection’s more than 30 hotels across the U.S. His wealth of knowledge and outstanding track record of success at scale will prove to be invaluable to our teams and growing portfolio.

Operations 105

Operations Casinos Hotels Scale 105

Hotel Management

MAY 23, 2024

EVT-operated Hotel Telegraph in Singapore is preparing to relaunch as a QT Hotels and Resorts property this September, marking the brand’s first location outside Australia and New Zealand. Since securing the management contract in December 2023, EVT has been operating the hotel at full capacity.

Hotels 264

Hotels Scale Accommodation Closing 264

Hotel Management

DECEMBER 19, 2024

Headed up by Scott Boyes as CEO, Tony Ryan as Executive Chairman and Grant Alchin as Chief Operating Officer, the trio bring a collective industry experience of more than 90 years, extending across operations, commercial and legal, finance and asset management. Add to that, a growing team of experienced hotel industry leaders.

Closing 130

Closing Hotels Operations Branding 130

Hotel Management

SEPTEMBER 25, 2024

Tang said Heritage Hotels will also benefit from TFE Hotels’ global distribution systems and centralised service model. TFE Hotels is set to establish a New Zealand Country Office in Auckland to support its growing presence in the market. million in the July 2024 year, an increase of 604,000 from the July 2023 year.

Global Distribution System 280

Global Distribution System Target Marketing Hotels Forecasting 280

Lodging

APRIL 18, 2024

In this role, Heckmann will lead Cvent’s global client services organization and spearhead initiatives that enhance Cvent’s customer experience and scale. Concord Hospitality welcomed Marsha Ray as executive vice president of operations. Cvent announced the appointment of Andreas Heckmann as chief customer officer. markets.

Scale 162

Scale Sales Hospitality Services 162

Hotel Speak

MAY 23, 2025

Yet, despite the scale, much of the market still relies on on-premises property management systems. For RMS , the entry point was the budget and mid-scale segment a space less dominated by global tech giants and more open to change. Many operators still run standalone systems that dont share guest data between properties.

Average Daily Rate 66

Average Daily Rate Hospitality Scale Marketing 66

AskSuite

APRIL 28, 2025

Its a strategic move to streamline customer service across all touchpoints. Running a hotel today involves managing a complex network of systems from reservations, sales operations, communication channels , marketing tools, and distribution. Below are 5 key hotel systems that can bring operational efficiency: 1.

Operations 52

Operations Upsell Overbooking Hotels 52

Hospitality Tech

JUNE 9, 2025

announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals.

Operations 52

Operations Management Consumer Branding 52

Hotel Business

JUNE 13, 2025

Through intelligent, enterprise-grade solutions, we’re helping hotels run smarter, deliver faster service and create more personalized guest experiences at scale. Kevin Magan, partner, Brighton Park Capital, said, “Canary’s scale and growth within the travel and hospitality sector are truly unprecedented.

Scale 59

Scale Closing Hospitality Services 59

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments.

Operations 108

Operations Overbooking OTA Revenue 108

Hotel Speak

NOVEMBER 25, 2024

In the last five years, there has been an unprecedented rush to new technologies in hospitality such as AI integration and fully automated customer service but often this overlooks if that is what guests want. A PMS should aim to maximise efficiency without complicating operations, streamlining tasks so everything runs smoothly and reliably.

Hospitality 104

Hospitality Consumer Hotels Services 104

Cloudbeds

NOVEMBER 24, 2024

From checking in online to ordering room service off a mobile app or messaging housekeeping to request extra towels. detect if a digital key is not working) AI will support hotels in delivering hyper-personalized services at scale , to enhance the guest experience and streamline operations.

Upsell 98

Upsell Services Accommodation Operations 98

SiteMinder

NOVEMBER 7, 2023

In September, the group took management of Marlborough Sounds’ 42-room Portage Resort and will be operating the anticipated Soho Hotel Auckland from December. Congratulations to the team on 10 years of exceptional service to New Zealand’s accommodation sector and here’s to many more.”

Scale 105

Scale Management Yield Management Accommodation 105

Hotel Management

JULY 1, 2024

Landmark WA hotel Hyatt Regency Perth is set to close its doors next month after 36 years in operation with its Singapore-based owner Tuan Sing Holdings Limited seeking to embark on a new hospitality direction. This follows the termination of the hotel management agreement between Hyatt and the hotel’s owner, Tuan Sing Holdings Limited.

Closing 264

Closing Hospitality Real Estate Occupancy 264

HotStats

NOVEMBER 13, 2024

Year-to-date, C&B food revenue is up a remarkable 8.9%, and C&B beverage revenue has risen by 4.4%, marking these as some of the strongest areas of growth in F&B services. struggles with operational flexibility, which is impacting its ability to maximize F&B profit and revenue per available room (PAR).

Revenue 94

Revenue Operations Hotels Services 94

Hotel Management

OCTOBER 24, 2024

We had a two-speed network, and discrepancy in scaling credibility and scaling luxury,” she said. Luxury can’t cope with any compromise and quality of the product or the service. “I I am meeting each owner and trying to convince them to renovate, or to rebrand, or to deflag. “We

Branding 276

Branding Real Estate Scale General Manager 276

Hotel Management

MAY 2, 2023

The move will enable La Vie to develop, manage and operate properties under the Radisson Blu, Radisson RED, Radisson, Park Inn by Radisson, and Country Inn & Suites by Radisson brands, under a non-exclusive brand collaboration agreement.

Revenue Management 246

Revenue Management Resorts Hotels Revenue 246

Hotel Business

OCTOBER 12, 2023

By Warren Dehan Independent hoteliers rely on technology to operate today in a way that has never been necessary. Without support from a brand, these operators need access to reliable, centralized tools capable of simplifying operations and improving revenue amid an indefatigable labor crisis.

Operations 102

Operations Hiring Hotels Branding 102

Hotel Management

NOVEMBER 6, 2023

Pendry West Hollywood’s stunning Merois restaurant Signature dishes include Crispy Scale Whole Black Sea Bass, Japanese A5 New York Strip alongside Vegan Sushi and Squid Noodles, made from thinly sliced calamari with Thai Basil in a Ginger-Garlic Clam Broth.

Hotels 250

Hotels Services Business Scale 250

Hotel Business

JUNE 11, 2025

It’s the start of a platform experience that removes friction, reinforces people and keeps the focus where it belongs: on service.” The Staff Collaboration Suite includes: Chat: Real-time messaging for hotel teams, embedded into the same system they use to manage schedules, tasks and service.

Scale 59

Scale Services Operations Management 59

Hotel Management

JULY 9, 2024

Giovani Sayuti is Director of Operations, responsible for the daily operations of both hotels, with a strong focus on delivering exceptional customer service. He has served as General Manager (pre-opening and launch) at Scale Space, London, and as Cugo Gran Macina Grand Harbour, Malta.

General Manager 263

General Manager Management Resorts Operations 263