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Key appointments: Crowne Plaza Geelong

Hotel Management

General Manager appointed at Crowne Plaza Geelong John Dickson, a hotelier with over 20 years’ experience in managing hotels, has been appointed General Manager of Crowne Plaza Geelong. The AU$120 million waterfront hotel is currently under construction, with Dickson’s appointment marking its first hire.

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Key appointments: Hotel X, Courtyard by Marriott, Rydges

Hotel Management

Hotel X names new General Manager Daniel Gerritse has been appointed as the new General Manager of Hotel X, Fortitude Valley. Daniel Neuman has been promoted within EVT to the role of Executive Assistant Manager. Breen brings over 15 years of international experience across Canada, the United States, and Australia.

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Hilton Chicago Oak Brook Hills Resort Names Raina Spasov General Manager

Lodging

CHICAGO—Somnium Hospitality Group announced the appointment of Raina Spasov as general manager at the Hilton Chicago Oak Brook Hills Resort. Over the next 10 years, she […] The post Hilton Chicago Oak Brook Hills Resort Names Raina Spasov General Manager appeared first on LODGING Magazine.

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Raising the Bar - Take Responsibility

Anthony Cole Training

“Did I hire my salespeople this way or did I make them this way?” This is the question every sales manager must ask. Fixing performance problems always starts with Standards and Accountability.Accountability means taking responsibility for outcomes – good or bad.

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Key appointments: Langham Hospitality Group, Sheraton Grand Sydney Hyde Park and more

Hotel Management

He later founded and led Aparium Hotel Group, developing and managing a portfolio of highly acclaimed independent properties. David Lance Sheraton Grand Sydney Hyde Park hires new General Manager Seasoned hospitality executive, David Lance, has been appointed General Manager of Sydneys five-star Sheraton Grand Sydney Hyde Park.

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Key appointments: BWH Hotels, Seibu Prince, Pullman Sydney Penrith

Hotel Management

BWH Hotels hires Senior Business Development Executive BWH Hotels Australasia has appointed Dean Bagley to the role of Senior Business Development Executive. We are thrilled to welcome Dean to the team, said BWH Hotels Australasia Managing Director, Rod Munro.

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Launchpad for Success: The Heightened Priority of Effective Onboarding and Training for New Associates

Lodging

Newly hired on-property staff, from the general manager to front-line employees, will be directly responsible for the guest experience, and laying the foundation for their performance—as well as their retention—begins on day one of the onboarding phase.