Sat.Oct 29, 2022 - Fri.Nov 04, 2022

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Sales Commandment #3: Getting Introductions

Anthony Cole Training

Get out of the cold-calling business! Share this video with your people who might struggle with getting introductions. This video is a part of our new series with Mark Trinkle: The 10 Commandments of Sales Success. Today we dive into Commandment #3!

Sales 156
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How To Encourage Guests To Write Facebook Hotel Reviews

Are Morch

Everyone knows that reviews provide valuable feedback about your property and help potential guests decide whether or not to stay with you. They can also help you identify areas that need improvement. But do you feel shy to ask about leaving feedback? It may happen because we value the time and effort of others. Still, […]. The post How To Encourage Guests To Write Facebook Hotel Reviews appeared first on Are Morch, Digital Transformation Coach.

Hotels 162
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Trends in hospitality – Focus on the future of the food industry

eHotelier

What's changing in the food industry? What do we have to worry about? What innovations have caught most attention? What does the future of the food industry hold for us? Find out what's on the radar.

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Pendry Washington DC opens on Potomac River

Boutique Hotel News

US: Pendry Hotels & Resorts has opened its seventh hotel and the first in Washington DC, located along The Wharf. Designed by ODA with interiors by DesignAgency, Pendry Washington DC forms part of The Wharf, a waterfront dining, shopping, hospitality, and residential mile-long development. . The hotel features 131 guestrooms and suites, three F&B venues, Spa Pendry, a fitness centre, and 7,500 square feet of indoor and outdoor meeting and event space.

Resorts 98
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Sales Commandment #4: Uncovering SMA

Anthony Cole Training

SMA stands for Severe Mental Anguish. Is this something that your salespeople are uncovering in their prospects? This video is a part of our new series with Mark Trinkle: The 10 Commandments of Sales Success. Watch Commandment #4 now!

Sales 156
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Staying In Hotels Often? Here Is How to Keep Up with Your Routine

Are Morch

Traveling increases your attractiveness and is necessary for human pleasure and spiritual development. You will make many new friends discover, and experience unfamiliar cultures and improve your contact skills. Traveling has many benefits, but can occasionally be unpleasant, especially if you travel frequently. It can also make you feel bored and in a bad mood. […].

Travel 130

More Trending

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STAAH partnership opens new doors for property owners with Renthia

STAAH

Long-stay booking platform, Renthia and STAAH have announced a partnership that will help property owners elevate their distribution strategy by improving their reach to long-term tenants via the STAAH channel manager. The partnership is enabled via a seamless API connection between the two platforms to synchronize and distribute content, rates and availability in real time via STAAH’s cloud-based technology.

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Event round-up

Boutique Hotel News

The editorial team at IHM have recently spoken to operators and service providers within the wider travel industry to understand the supply and demand levels in Qatar and neighbouring cities ahead of the FIFA World Cup. We learnt a lot during the process, and as we edge ever closer to the kick-off date it’s expected that Qatar could reach sell out levels.

Events 52
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Dédoublonner les cardex de votre base de données client

Experience Hotel

Comment le CRM Experience dédoublonne-il vos cardex ? Le Cardex Un cardex est un Fichier- client permettant de noter les renseignements indispensables pour chaque client qui a visité l’hôtel. La base de données d’un hôtel se compose donc de tous les cardex clients ayant visité l’hôtel dans les 3 ans (RGPD). Un client Un client est identifié de façon unique par son email, au sein d’un même cardex.

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3 ways to appeal to women who travel internationally

eHotelier

Women have significant economic influence in the travel sector. Here's a look at the benefits of better catering to female customers, the distinctions between marketing to men and women in the travel sector, and some tips on how businesses in the travel sector can better appeal to women.

Travel 98
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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With Love, From CDMX: A Look Inside My Mexico City Urban Adventure

Hotels by Day

I’m not really sure where or when my love affair with Mexico City began (perhaps that fateful viewing of Amores Perros back in high school?) Suffice to say, between its amazing food, culture, and urban beauty the CDMX has long been on my list of places to visit. So when I saw a crazy round […] The post With Love, From CDMX: A Look Inside My Mexico City Urban Adventure appeared first on HotelsByDay.

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The Hoxton and Smallable launch Tiny Hox

Boutique Hotel News

Worldwide: The Hoxton has partnered with Smallable, a children’s eCommerce brand, to launch Tiny Hox child-friendly amenities. Available at any Hoxton hotel globally, guests travelling with babies and toddlers can now take advantage of Tiny Hox. The standard offering includes an in-room welcome pack with a colouring book and pencils, as well as a crib and Naturalmat organic mattress.

Travel 52
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ADA Compliance Extends Beyond Brick and Mortar

Lodging Interactive

The Americans with Disabilities Act (ADA), developed in 1990, is meant to ensure that people with disabilities have the same opportunities as anyone else. Any business that serves the public must make sure their building accommodates people with disabilities of various kinds. Unfortunately, many businesses are not aware that ADA compliance also applies to digital […] The post ADA Compliance Extends Beyond Brick and Mortar appeared first on McConnell Marketing.

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Should your brand even bother with TikTok?

eHotelier

As a marketer, YES you should be on TikTok. As a travel brand, IT DEPENDS.

Branding 105
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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For the Love of Partnership: Beyond

TravelNet

Our “For the Love of Partnership” guest blog series will help you get to know our technology partners a bit better. Shelley Warsaw, partner relationship manager at TNS, sat down recently with Beyond Pricing to discuss their experiences using Track. Introduction Beyond Pricing is a complete revenue management solution for short-term rental managers and owners to get, grow, and keep revenue.

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Kayboo Ltd director banned for misleading investors

Boutique Hotel News

UK: Keith Michael Stiles, the director of Kayboo Limited which owned the Corran Resort and Spa, has been disqualified for eight years following an investigation into the collapse of the company. Stiles joined Kayboo in 2012 as director, the year after the company purchased the luxury Hurst House Hotel in Laugharne, Carmarthenshire. The hotel was later rebranded to Corran Resort and Spa.

Resorts 52
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Black Friday 2022

In1solutions

We’ve been in the gifting industry for a long time. We know what works. To maximise your Black Friday gift card sales, follow our top ten iron-clad tips below: 1 Be Social Once you’ve created your exclusive Black Friday discount vouchers, get the word out! Make use of social media, engage your existing email database or, if you want to keep things exclusive, offer hidden vouchers to loyalty program members. 2 PPC Guarantee Throughout the year, voucher PPC rakes in, at the very least, a 1 to 10 r

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Sian Sayward becomes Chair of beam

eHotelier

Sian Sayward, Director of Commercial Partnerships, People & Projects at Inntel, has become Chair of beam, the UK trade association for the Business Events, Accommodation, and Meetings industry.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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TMJ Awareness Month: Do You Know the Signs of TMJ?

Your San Antonio Dentists

Do you have jaw pain? At Thousand Oaks Dental , we offer all the dental services your family needs under one roof. We also provide essential services that are difficult to find at other dental offices, including TMJ treatment. We understand that jaw pain can interfere with your entire day, and we want to help you get out of pain quickly. We offer mouthguards, physical therapy, and heat and ice therapy to help you get relief.

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HVS HWE appoints Jon Critchley as director

Boutique Hotel News

UK/EU: HVS Hodges Ward Elliot (HVS HWE) has named Jon Critchley as director, expanding the firm’s capital markets capabilities across the UK and Europe. Critchley joins HVS WHE from real estate agent Avison Young. Here, he focussed on buy-side investment mandate and valuation advisory, as well as hotel operator selections and fixed income investments across Europe, Middle East and Africa.

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Hospitality Industry Statistics You Must Check Before Stepping Into 2023

eZee Absolute

The hospitality industry evolves rapidly, making it difficult for hotel businesses to keep abreast with the latest ongoings. Hotels that manage to keep a keen eye on the trends and happenings, always outplay their competitors and succeed. But keeping a tap on every aspect of the industry doesn’t seem possible. But again, you don’t have to know about everything.

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New Delhi hotels lead profitability recovery in Asia Pacific

eHotelier

Four key Asia Pacific hotel markets, led by New Delhi, surpassed their pre-pandemic levels in gross operating profit per available room (GOPPAR), according to STR‘s September 2022 P&L data release. .

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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SiteMinder 2022 Partner of the Year Awards: Industry accelerators recognised for powering hotels during travel’s year of recovery

SiteMinder

Sydney, Australia – SiteMinder, the world’s leading open hotel commerce platform, has today announced the winners of its annual Partner of the Year Awards, recognising the most impactful experts, service providers, apps and tech companies who have powered the accommodation industry in 2022. This year, SiteMinder has honoured the hospitality industry accelerators, innovators and problem-solvers powering the hotel sector over the last 12 months, as travel recovery hits its next phase of post

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Operto Guest Technologies acquires STAYmyway

Boutique Hotel News

Canada: Operto Guest Technologies, a provider of smart device automation, has acquired STAYmyway, a smart hospitality technology company based in Murcia, Spain. Founded in 2014, STAYmyway has grown into a prominent technology provider throughout the European accommodation market. Last year, the company announced an exclusive partnership with Accor Hotels to provide the technology that powers the ‘Accor Key’ programme across its global network.

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Extended Stay Hotel Investment Profitability | Hotel Marketing

Belza

Extended Stay Hotel Investment Profitability | Hotel Marketing

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U.S. hotel profitability improved in September; labor costs exceed 2019

eHotelier

U.S. hotel gross operating profit per available room (GOPPAR) improved from the month prior and exceeded the pre-pandemic comparable, according to STR‘s September 2022 P&L data release. Additionally, the cost of labor per available room came in higher than the pre-pandemic comparable for the first time.

Hotels 52
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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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The Ultimate Guide to Theme Park Layout Design

Social Tables

Theme park designers are constantly looking for ways to improve the stories they tell through their attractions and rides. Their placement, structure, and surrounding activities all play a role in guest experience which is why the process of creating a great layout can be so complex. In this guide, we take a closer look at the steps necessary to create a successful theme park layout design and best practices that designers should be aware of.

Events 15
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Brand activation platform Way raises $20m Series A

Boutique Hotel News

US: Technology platform Way , which enables hotels to provide experiences through local partnerships, has closed $20 million in Series A funding at a valuation of $100 million. Way, headquartered in Texas, first launched in May 2020. The platforms helps businesses to curate and offer experiences, local events, and brand activations. Notable hotel groups already using Way includes Bunkhouse Group, Fairmont, Auberge Resorts, Graduate Hotels and more.

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Bookassist’s growth in Poland continues with Market Manager Joanna Machaj

Bookassist

[Des] As part of the company’s growth in Poland, Bookassist has recently joined IGHP , The Chamber of Commerce of the Polish Hotel Industry. What does it mean for Bookassist to be part of IGHP? [Joanna] The primary thing is that it shows to Polish hotels that we are a verified, trusted partner for hotels on the market. Bookassist is a member of many similar organisations across all the company’s markets also of course, and the IGHP is itself a member of HOTREC which promotes direct business for

Market 52
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Radisson Hotel Group continues to strengthen its presence in Africa

eHotelier

Radisson Hotel Group plans to strengthen its already impressive presence in Africa. The Group has ambitious plans to reach 150 hotels and 25,000 rooms within the next five years across the continent, making Africa a key region for growth.

Hotels 52
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.