Tue.Sep 19, 2023

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Video exclusive: Colorado Snowmass GM on delivering a sensational skiing experience

Hotel Management

Located a short drive from the picturesque town of Aspen in Colorado, the Snowmass Ski Area is one of America’s most popular alpine playgrounds, thanks to its offering of sensational runs for both beginners and experts alike. In the Snowmass Ski Area, expect 4,406 vertical feet, 3,342 acres of terrain, 98 trails, 21 chairlifts and access to your choice of cruisers, glades, steeps, terrain parks and halfpipes.

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How Big Data And Analytics Are Changing Hotels And The Hospitality Industry

Are Morch

The hotel industry has been continuously acknowledged for its unwavering dedication to providing excellent client service. After seeing big data and analytics in the hospitality sector, you might be wondering right now if using big data in the hospitality sector is advantageous. Is your spending profitable? Let’s look at it. The hospitality sector, particularly hotels, […] The post How Big Data And Analytics Are Changing Hotels And The Hospitality Industry appeared first on Are Morc

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Marriott debuts Aloft in Singapore with largest hotel from the brand yet

Hotel Management

Marriott International has opened its largest Aloft hotel globally to Singapore, marking the brand’s debut in the city. Aloft Singapore Novena opened on Monday in the Balestier neighbourhood. “We are excited to grow our global portfolio and introduce the Aloft Hotels brand to Singapore,” said Aloft Hotels. Vice President and Global Brand Leader, Matthew Boettcher.

Branding 130
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Mastering influencer collaborations: elevating your hotel’s brand in the digital era

eHotelier

Before diving into any collaborations, it is essential to ensure that your social media channels are in top shape to maximize the success of your influencer partnerships. Let's explore the key considerations and steps for working with influencers.

Branding 122
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Enhancing Customer Experiences in Hospitality: Data Strategies Beyond Generative AI

Hospitality Tech

Only when a business’ enterprise data strategy is optimized can AI be empowered to work for the brand.

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Great Plains’ Sitatunga Private Island opens in Botswana

Hotel Designs

Hotel Designs Great Plains’ Sitatunga Private Island opens in Botswana Great Plains’ Sitatunga Private Island opens in Botswana Great Plains, the iconic eco-tourism company, has announced the opening of Sitatunga Private Island, a water-based Réserve-Collection Safari Camp in the upper reaches of Botswana’s Okavango Delta, built entirely from recycled materials… Built on a raised, wrap-around railway sleeper private deck, Sitatunga Private Island can accommodate a maximum of fo

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sofa.com presents its AW23 collection

Hotel Designs

Hotel Designs sofa.com presents its AW23 collection sofa.com presents its AW23 collection Comprising three seating ranges, the new designs from sofa.com offer a hint of Scandi styling and a whole host of sleek, contemporary shaping… Catering for a global network of interior designers working on a varied selection of specifications, sofa.com has built on its much-loved core collection and become a renowned interior design destination.

Branding 105
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Essentials of Hotel Marketing | Content, SEO and SEM

STAAH

Content, SEO (Search Engine Optimization), and SEM (Search Engine Marketing) are essential components of effective hotel marketing strategies. They collaborate to enhance many things at once for an effective marketing strategy. When used together, they can significantly improve a hotel’s online visibility, attract more potential guests, and ultimately increase bookings.

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Breaking news: Villeroy & Boch takes over Ideal Standard

Hotel Designs

Hotel Designs Breaking news: Villeroy & Boch takes over Ideal Standard Breaking news: Villeroy & Boch takes over Ideal Standard Joining the ranks of Europe’s biggest manufacturers of bathroom products, Villeroy & Boch AG has signed binding agreements to acquire operating companies in the Ideal Standard Group. Here’s what we know… Villeroy & Boch and Ideal Standard are a strong strategic fit given their regional presence, sales strategies and product and brand

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First Hospitality to acquire Hostmark Hospitality Group

Hotel Business

First Hospitality , a national hotel management and development company, has an agreement in place to acquire the majority of the hotel management agreements of Schaumburg, IL-based Hostmark Hospitality Group. David Duncan, president/CEO, First Hospitality, said, “Our alignment with Hostmark Hospitality Group fits well with our strategy of being the first and obvious choice in every market we serve.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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HotelRunner Acquires PayPad in a Strategic Move into On-Premise Sales Operations

Hotel Speak

HotelRunner, the leading hospitality and travel technology provider, proudly announces its acquisition of PayPad, a high-end point-of-sale system, and revamps it as HotelRunner POS, cementing its position as an industry-leading all-in-one technology platform. Founded in 2016, PayPad is a cloud-based, smart sales system designed exclusively for restaurants, hotels, and retail stores.

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A CEO's Guide: Maximizing Hotel Profits Through Data-Driven Decisions

Demand Calendar

This blog post aims to demystify the various aspects of data management specific to the hotel industry. We will explore the data types needed to meet critical objectives, ranging from segment targeting and personalization to guest/customer acquisition and staff empowerment. By the end of this read, you'll understand how effective data management can be the backbone of successful, data-driven marketing strategies in the hospitality sector.

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12 Monstrously Good Halloween Text Messages for Your Business

Textedly

Spooky season is upon us. For businesses, Halloween represents a staggering $10 billion market opportunity , filled with candy, costumes and, of course, customer engagement.

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Marriott partners with EV Connect

Hotel Business

With 14 million electric vehicles (EVs) expected to be on the road by the end of 2023, providing charging infrastructure has become a priority for the hospitality industry. To serve this demand, EV Connect has reached an agreement with Marriott International to simplify EV charging for its properties and guests. With EV Connect , Marriott properties will have a turnkey solution to add and manage EV charging stations through the EV Connect platform.

Scale 69
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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How Would You Guide Hotels Trying to Convey Inclusion Via Marketing?

Refine

Question for Our Hotel Marketing Expert Panel How Would You Guide Hotels Trying to Convey Inclusion Via Marketing? Our Marketing Expert Panel Dustin Caromano – Director of Marketing and eCommerce, Première Advisory Group Cory Falter - Partner and Visionary at Lure Agency Linda Bekoe - CEO at APLBC The post How Would You Guide Hotels Trying to Convey Inclusion Via Marketing?

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Three Red Flags in Merchant Statements the Hospitality Industry Should Recognize

Hospitality Tech

The most common areas where brands are overcharged on their monthly merchant statements are discount rates, interchange fees and additional fees like “risk fees” that are hiked up by the payment processor.

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International tourism swiftly overcoming pandemic downturn

eHotelier

International tourism has continued to recover from the worst crisis in its history as arrival numbers reached 84% of pre-pandemic levels between January and July 2023, according to the latest data from UNWTO. The Middle East, Europe and Africa lead the global sector's rebound.

Tourism 59
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Mission Hill acquires third Colorado property

Hotel Business

Mission Hill Hospitality , a select-service and extended-stay hotel investor, has acquired the 129-key Residence Inn Breckenridge in Breckenridge, CO. Terms are undisclosed. This marks Mission Hill’s third acquisition in Colorado, following the purchases of the Holiday Inn and La Quinta Steamboat Springs earlier this year. “We are excited to expand our Colorado portfolio in one of the country’s premier ski destinations,” said Mike Wilbert, managing director, Mission Hill Hospitality.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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APS Celebrates 100th Interface Milestone

Hospitality Tech

Above Property Services (APS®) partners with best-in-class hotel technology brands to provide our hotels with powerful tools to seamlessly manage their hotel operations from a single platform.

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Braintree Group opens River’s Edge Hotel

Hotel Business

Braintree Group, a privately held, vertically integrated, national real estate development and investment firm, has opened the River’s Edge Hotel, a Tapestry by Hilton. The newly renovated property is centrally located in the South Waterfront neighborhood overlooking the banks of the Willamette River. The 112-room hotel was originally acquired by Braintree Group in June 2021 and officially joined the Tapestry Collection by Hilton on June 13.

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Apaleo Hits 1,000 Property Milestone

Hospitality Tech

Company has doubled the number of hotels and serviced apartments using its open property management platform in the last 18 months.

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Hyatt expands Americas luxury and lifestyle footprint

Hotel Business

Hyatt Hotels Corporation continues to strategically grow its luxury and lifestyle brand footprint with a strong development pipeline of more than 30 planned hotels and resorts in the Americas region through 2025, including the expansion of Hyatt brands into new markets. “The thoughtful growth of Hyatt’s luxury and lifestyle brands reflect the current demand for authentic leisure travel experiences,” said Crystal Vinisse Thomas, VP/global brand leader for Hyatt’s luxury and lifestyle brands.

Resorts 59
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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PPDS Launches New Philips Professional Soundbar Bringing Powerful Cinematic Audio Experiences to Hotel Rooms with Philips MediaSuite TVs

Hospitality Tech

Open2 audio experience: Extending PPDS’ family of in-room entertainment, the new Philips Professional Soundbar with a powerful built-in subwoofer has been designed and configured exclusively for Philips MediaSuite TVs, delivering more powerful and im

Hotels 52
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Marc Magazine joins Cushman & Wakefield

Hotel Business

Global real estate services firm Cushman & Wakefield has appointed Marc Magazine as executive director focused on investment sales. He will focus on the Mid-Atlantic region and join the company’s multi-market-based Hospitality Group servicing private capital and institutional clients. He will be based in the firm’s Washington, DC, office. The Hospitality Group team was created in January to spearhead the firm’s expansion in the hospitality sector, which was initially focused on the Sou

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IDeaS' G3 Revenue Management Software Now Available in Spanish and French

Hospitality Tech

Ongoing innovations and investments in IDeaS' global position result in the delivery of native-language software and tools to increase client efficiency and accuracy.

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Fairmont Empress Introduces Award-Winning Chefs

Hotelier Magazine

VICTORIA — Fairmont Empress has welcomed four new culinary-leadership members to serve its award-winning food-and-beverage outlets, including Q Restaurant, Q Bar and the hotel’s pastry division. Helmed by executive chef Morgan Wilson, the hotel’s culinary operation comprises more than 80 culinary professionals across its restaurants, bars and banquet venues and pastry kitchen, producing hyper-local and seasonal menus reflective of ingredients grown, harvested and found throughout Vancouver Islan

Resorts 52
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Travel Recovery Continues as Hoteliers Embrace Upselling with 70% Increase in Summer 2023, According to Mews Data Snap

Hospitality Tech

Revenue from parking lots, meeting rooms, and other spaces increased 22% YOY, while upselling increased 31%.

Upsell 52
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Hospitality Influencers: Revfine Interview with Juanjo Rodriguez

The Hotels Network Blog

As part of Revfine's “Hospitality Influencers” series, they recently featured an interview with our Founder, Juanjo Rodriguez. This series spotlights the future of hospitality by engaging in conversations with visionary individuals who are actively molding the industry’s landscape. These thought leaders share their personal journeys and offer insights into the industry’s outlook, its challenges, opportunities, and innovations.

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Tim Hortons Promotes App, Credit Card Usage with Free Transit Mondays

Hospitality Tech

Tim Hortons' fans can get up to $10 back on transit fares every Monday when they use their Tims Credit Card to tap on a contactless PRESTO device to ride transit.

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eHotelier and HFTP release the Hospitality Technology Innovations report

eHotelier

In collaboration with over 130 leading hospitality technology solutions providers, we are thrilled to announce the release of our comprehensive report, "Hospitality Technology Innovations." Created in partnership with HFTP, this groundbreaking report provides an in-depth look into the future of hotel technology and its role in addressing the current skills shortages within the hotel industry.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i