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Artificial intelligence has greatly developed in the past years. As such, it’s influenced different industries. It’s used in different industries to optimize tasks, streamline processes, and maximize profits. The hotel industry is no exception. Many hotel operators are utilizing artificial intelligence to improve their efficiency. Here are the different ways artificial intelligence can optimize hotel […] The post The Role of Artificial Intelligence in Optimizing Hotel Operation
Automation and digital transformation can no longer be viewed as future buzzwords as change is already happening in new and established hotels across the world.
HRI Hospitality , based in New Orleans, has topped out its new hotel project, Tempo by Hilton Nashville Downtown. The 16-story, 306-room hotel is scheduled to open in spring 2024 adjacent to Nashville Yards downtown. An official topping out ceremony was held late last week at the construction site of the new hotel. “This topping out represents a significant milestone for the construction of this property and the city of Nashville,” said Michael Coolidge, chief investment and development officer,
Hotel Designs Case study: lighting theatrics from Northern Lights at Heythrop Park Hotel Case study: lighting theatrics from Northern Lights at Heythrop Park Hotel Heythrop Park Hotel’s grand reveal, following a renovation of monumental proportions, was one not to be missed and Northern Lights’ installations ensured it was tripping the light fantastic… Heythrop Park Hotel opened its doors earlier this year with a design brief focussing on three key principles – relaxation, exploratio
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Designs Inside the Sir Paul Smith Suite at Brown’s Hotel in London Inside the Sir Paul Smith Suite at Brown’s Hotel in London The famed fashion designer Sir Paul Smith has collaborated with Olga Polizzi, Director of Design at Rocco Forte Hotels, to create the ‘Sir Paul Smith Suite’ at Brown’s Hotel in Mayfair, London – and the result is marvellous… Custom, vintage furniture, hand-picked artworks, brand collaborations and soft furnishings from the debut P
Keyword research for hotels is the backbone of any hotel SEO strategy. Ranking for the right keywords can greatly impact a hotel’s success, but choosing the right keywords to target can be tricky. Here are some keyword research tips to help you identify the right keywords to use on your hotel website: 1. Identify Keyword Opportunities There are plenty of tools out there to help with keyword research.
Keyword research for hotels is the backbone of any hotel SEO strategy. Ranking for the right keywords can greatly impact a hotel’s success, but choosing the right keywords to target can be tricky. Here are some keyword research tips to help you identify the right keywords to use on your hotel website: 1. Identify Keyword Opportunities There are plenty of tools out there to help with keyword research.
Hotel Designs A closer look at the bar at Workspace Design Show A closer look at the bar at Workspace Design Show EXCLUSIVE: Kickstarting Workspace Design Show , Editor Hamish Kilburn heads to the heart of all quality trade shows, the bar, to interview Holly Loft, Senior Designer at M Moser Associates, to explore the design narrative behind the show’s installation… In and amongst new products, emerging trends and meaningful conversations, designers and architects visiting trade show
While it wasn’t always the case, most hotels these days have no-smoking policies throughout the property and strict penalties for those who don’t adhere to them. The Hyatt Place Miami Airport East was one of those hotels that had smoking issues with guests lighting up in guestrooms despite the no-smoking rules of the hotel. When guests started to complain about it, hotel management had to find a solution that enables the enforcement of the no-smoking directives.
Hotel Designs Inside Hamilton Litestat: where design innovation is in the DNA Inside Hamilton Litestat: where design innovation is in the DNA Hamilton Litestat, Heading Partner at MEET UP London, should need little introduction. But in case it does, we caught up with Gavin Williams, Sales and Marketing Director at the Bristol-based company, to find out what makes this decorative wiring accessories powerhouse special… Established over six decades as a world-renowned designer and producer of on-tr
When chatbots first appeared, they soon became part of many industries, and hospitality was no exception. They became a great tool to help hotel staffs deal with their high workload and the repetitive questions they must reply to daily. To provide guests with quick and instant answers in a fast way, instead of leaving them The post Why is a Chatbot not Enough for Your Hotel Anymore?
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Crestline Hotels & Resorts LLC has added two hotels to its managed portfolio—the 84-room Fairfield Inn & Suites Fairmont, WV and the 105-room Hampton Inn & Suites Legacy Park-Frisco, TX. “The Fairfield Inn & Suites Fairmont, WV is our first hotel in that state and extends our portfolio throughout 30 states, while the addition of the Hampton Inn & Suites Legacy Park-Frisco grows our portfolio to 11 hotels in Texas,” said James Carroll, president/CEO.
For a brick-and-mortar business, maximizing local reach is the key to sustainable growth. And, in this digital age, Google maps marketing is the engine that makes this possible.
Marriott International Inc. has made a number of changes in its executive ranks. “The size and scale of our company is significant, and we expect it to be even more so given the exciting opportunities ahead of us,” said Anthony Capuano, president/CEO, Marriott International. “With the recent announcement of two executive departures, I am reshaping my team to ensure we can be nimble and effective in driving strategies to benefit our customers, associates and owners and franchise
These days when someone searches for a resort or high-end travel destination, they are inundated with hotel social media ads. So what elements make some ads stand out? There are definite constants in crafting great ads to deliver ROI for luxury properties. It starts with the eyes. Striking images are the backbone of a great social ad. The exact mix of visuals varies based on the platform, but we recommend a healthy rotation of lifestyle and still imagery.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
As the largest student-led hospitality summit in the world, YHS serves as a platform for industry professionals, media members, and student delegates to engage in pertinent and insightful discussions on the industry’s latest topics every year. Happening at the revamped campus of EHL Hospitality Business School, YHS 2023 will take place from 13 th to 15 th of March.
As a professional Property Manager, your homeowners are entrusting you with one of their most valuable assets. By providing a proven solution to handle the risks that come from vacation rental management, you’re earning their trust and delivering peace of mind to your owners. What does the Homeowner Protection Program powered by Rental Guardian do for my owners?
One of the main goals for professionals in the hospitality industry is to meet and exceed guest expectations. Finding ways to provide unique, high-quality, and unforgettable experiences requires creativity, innovation, and, most importantly, a good understanding of the wants and needs of your guests. Although there is no easy path to achieving this goal, there are proven ways to identify guests’ expectations and deliver a superior experience.
Inspiration An exclusive resort leverages their newsletter to drive bookings Subject line: Beautiful Stories Unfold | January 2023 Sent: January 2023 Brand: InterContinental Maldives Maamunagau Resort, an IHG Hotel Category: Inspiration, Newsletter Hotel location: Raa Atoll, Maldives (APAC) Our thoughts: InterContinental Maldives Maamunagau Resort sent out their monthly [.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Hotel distribution is a hot topic, which is why it’s important to understand the difference between a hotel direct booking vs OTA booking and which is better for hotels. While OTAs have large advertising budgets, which can increase your hotel’s visibility, this also comes at a cost, namely in the form of commissions. Direct bookings, however, are the most cost-efficient and valuable bookings for a hotel.
Discover the importance of having a guest journey, how it looks, and how you can personalise it according to the trends that guide the behaviours of the 2023 guests.
Marriott International Inc. has made a number of changes in its executive ranks. “The size and scale of our company is significant, and we expect it to be even more so given the exciting opportunities ahead of us,” said Anthony Capuano, president/CEO, Marriott International. “With the recent announcement of two executive departures, I am reshaping my team to ensure we can be nimble and effective in driving strategies to benefit our customers, associates and owners and franchise
Lotte Hotel Seattle, the luxury hotel prominently situated in the business district of downtown Seattle, is pleased to announce the appointment of Ian Ring as Director of Sales & Marketing. As one of the newest additions to the dynamic team, Ring will support the hotel’s mission of delivering unparalleled guest experiences. In this role, Ring will also lead the business development and execution of the hotel’s sales initiatives.
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Columbia Pacific Advisors Bridge Lending has closed on a $92-million loan to facilitate the construction of the retail/commercial phase of Harvest , a mixed-use project in the Hollywood District of Woodinville, WA, which will include The Somm Hotel and Spa, a Marriott Autograph Collection hotel. Upon its end of 2024 completion, Harvest’s mixed-use offering will include the 4-star boutique hotel featuring 165 guestrooms and a luxury spa, as well as at least 70 townhomes and condominium flats, mor
Radisson Hotel Group is delighted to announce the opening of Radisson Resort & Spa Hua Hin, a beachside retreat that invites travellers to discover the many wonders of Hua Hin. This charming town on Thailand’s gulf coast, which was once the summer retreat of the Thai royal family, has now emerged as a leading leisure destination blessed with a wealth of natural wonders and world-class attractions.
Mother’s Day (UK & Ireland) falls on Sunday, 19th March this year. That’s just three weeks away! When it comes to seasonal vouchers, starting early and finishing late is key. The countdown has begun, so, it’s time to set up gift cards and get the word out. Don’t be shy. Vouchers for experiences such as afternoon tea, spa treatments , and weekend getaways are an extremely popular choice for Mother’s Day.
IHG Hotels & Resorts, one of the world’s leading hotel companies, announces the growth of the Holiday Inn brand in Thailand, following a franchise agreement with Destination Group a hospitality and restaurant leader in Thailand to rebrand two resorts in Phuket.
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Leading property-wide culinarian efforts is Chef Gordon Maybury, Director of Culinary, who most recently held the same title at the award-winning JW Marriott Miami Turnberry Resort & Club in Aventura, Florida, where he oversaw the culinary program for the Turnberry Members Club, Tidal Cove Waterpark, and the JW Marriott Turnberry Resort.
Leading a high-level delegation to the city of Hangzhou to join in the official re-opening, UNWTO Secretary-General Zurab Pololikashvili, warmly welcomed the lifting of travel restrictions as a major boost to economic growth and social opportunity both in Asia and the Pacific and globally. According to UNWTO data, the pandemic cost destinations worldwide a combined US$270 billion in Chinese outbound tourist spending in 2020 and 2021 alone.
Lodging Econometrics (LE) has released its Q4 year-end Global Construction Pipeline Trend Report. At the close of 2022, LE analysts state that the total global construction pipeline stands at 14,267 projects, a 4% increase year-over-year (YOY), with 2,298,846 rooms. The global pipeline has remained relatively flat for three consecutive years, following the onset of the COVID-19 pandemic, after reaching peak project and room counts in Q4 2019.
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