Wed.Apr 26, 2023

article thumbnail

Major Cities Value Tourism More as Office Vacancies Remain High

Skift Blog

Skift Take: Large urban destinations will soon find the downfall of the Monday-to-Friday office schedule is actually at the very least a mixed blessing for their tourism sectors.

Tourism 286
article thumbnail

6 Best Practices to Keep Your Hotel Safe and Secure

Lodging

To maintain a secure and safe environment for guests and employees, general managers should establish a “culture of safety,” where all staff understand the importance of keeping guests and coworkers safe through attentiveness to any potential issues. This culture must extend through the entire organization, especially into HR and management, through open-door policies and proper de-escalation and crisis training.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

India Daily: Asia’s Top Source of Travelers in 2022 Was India

Skift Blog

Skift Take: Record aircraft orders show investor faith in the potential of India’s outbound tourism. The smartest destinations will warmly welcome to the rising wave of Indian travelers. Easing visas is one key step (hint, hint).

Travel 288
article thumbnail

Andaz Brand’s Fourth Property in Greater China Opens in Nanjing

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) and Sun Hung Kai Properties (SHKP) announced today the opening of Andaz Nanjing Hexi, exemplifying Hyatt’s thoughtful and strategic expansion of its brands in Greater China as the Andaz brand’s fourth property in the region. Located in the rapidly developing Hexi CBD area, Andaz Nanjing Hexi boasts stunning views of the city and Yangtze River from its prime position atop Nanjing Metro Yuantong station of Line2 and Line10.

Shopping 250
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Heathrow Raises Summer Forecast Amid Royal Coronation Boost

Skift Blog

Skift Take: Heathrow is expecting a busy few months as the coronation of Britain's King Charles in May adds a spike to expected passenger numbers. This news fuels the irony of the country's king declining one of the airport's terminals to be named after him due to environmental concerns.

article thumbnail

IHG Hotels & Resorts celebrates 60 avid hotels now open

Hospitality Net

avid hotels - part of IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies with more than 6,000 destinations across 18 brands - is celebrating its 60th open property with the debut of the new avid hotel Atlanta - Conyers I-20. The hotel marks the sixth avid hotels property in Georgia.

Resorts 240

More Trending

article thumbnail

How Oracle’s Nor1 Machine Learning Helps Barceló Hotel Group Extend Their Revenue Strategy and Maintain Their Human Connection

Hospitality Net

Resort owners and operators have always specialized in the ‘human touch’, providing highly personalized services and experiences at beautiful locations. Resort guests, paying higher rates with long lengths-of-stay and anticipate having the perfect holiday, expect this kind of high-touch service. But automating that high level of service has proven difficult, as resort products and services are unique.

Revenue 246
article thumbnail

Business Travel Recovering in Some Markets Faster Than Others

Skift Blog

Skift Take: Everyone wants to know when business travel spending will recover to pre-pandemic levels. Signs are it'll be 2026, though some markets may recover faster, such as India, Britain, the U.S., and Australia.

Business 269
article thumbnail

Act Like an Owner – Revisited!

Hospitality Net

One of my favorite concepts to cover in my customer service keynote speeches is to act like an owner. I originally wrote about this in 2011 and shared the story of an 18-year-old server at a pizza restaurant who took so much pride in his work that the guests thought he owned the restaurant.

Services 245
article thumbnail

Sonder’s New Stock Market Challenges

Skift Blog

Skift Take: Today's edition of Skift's daily podcast looks closer at Premier Inn's expansion into the German hotel space, Sonder's delisting notice from Nasdaq, and Saudi Arabia's focus on regional hotel development.

Market 269
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

The best languages to learn for business and the hospitality industry

Hospitality Net

Learning and speaking foreign languages opens doors to new cultures and countries, helps to work in international environments, and altogether, is an additional asset in life. In terms of employability, language proficiency constitutes a significant added value to your CV. But are there any languages in particular that might benefit a prospective hospitality industry employee?

article thumbnail

Travel + Leisure Frustrated by Sluggish Vacation Exchange Sales

Skift Blog

Skift Take: The vacation exchange business is significant for Travel + Leisure. So the company is focused on reversing years of dwindling growth with marketing dollars and different inventory.

Travel 258
article thumbnail

Digital platforms: boosting bookings for hoteliers in Asia-Pacific

Hospitality Net

The Asia-Pacific (APAC) region offers a host of diverse travel experiences: idyllic nature reserves like Mount Fuji and Tasmania; the sandy beaches of Jeju-do and Bondi; sprawling megalopolises such as Singapore and Hong Kong; and the iconic skyline of Sydney.

Travel 241
article thumbnail

Disney Sues Florida’s DeSantis Over Efforts to ‘Weaponize’ Government

Skift Blog

Skift Take: Florida Governor Ron DeSantis got married at Disney World in 2009. He may now regret that decision. The social values dispute between the governor and Disney seems to grow by the day.

Tourism 258
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

Six Senses Comino Will Offer a Mediterranean Island Escape to Reshape and Reintegrate with Family, Friends, and Six Senses Communities

Hospitality Net

Located across two bays on a lesser-known Maltese island, Six Senses Comino will feature a resort and themed spa, farm-to-table dining, and an exciting array of cultural, leisure, wellness, retreat, and sporting activities.Midway between Malta and Gozo, Comino is a small and peaceful island with rugged cliffs scattered with wild herbs and flowers and bright turquoise waters, including the famous Blue Lagoon.

Dining 234
article thumbnail

AHLA and HSMAI Americas Align in a New Strategic Partnership

Lodging

WASHINGTON—The American Hotel & Lodging Association (AHLA) and the Hospitality Sales and Marketing Association International (HSMAI) Americas announced a new strategic partnership that will align the two leading hospitality industry associations to benefit their respective members and advance the hospitality industry. The partnership will create linkages to the industry’s sales, marketing, and revenue optimization professionals for AHLA while expanding HSMAI’s organizational reach.

Sales 204
article thumbnail

First 19 Development Projects Announced Under Marriott’s Bridging the Gap Program

Hospitality Net

As part of Marriott International’s (Nasdaq: MAR) ongoing commitment to diversity, equity and inclusion, the company today announced that the first 19 projects receiving financial support and other incentives through “Marriott’s Bridging the Gap” program will include the company’s Aloft Hotels, Autograph Collection, Fairfield Inn & Suites, Residence Inn, SpringHill Suites, TownePlace Suites and Tribute Portfolio brands.

article thumbnail

Choice Hotels Kicks off 67th Annual Convention in Las Vegas

Lodging

ROCKVILLE, Maryland—Choice Hotels International, Inc. kicked off its 67th annual convention in Las Vegas with more than 6,000 hotel owners, general managers, vendors, and Choice associates in attendance. The convention comes on the heels of a landmark 2022 for Choice, with step-function growth bolstered by the acquisition of Radisson Hotels Americas.

article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

article thumbnail

Groups360 and Choice Hotels International announce Direct Booking Solution for Group Room Blocks

Hospitality Net

Groups360 and Choice Hotels International announces today the rollout of GroupSync™ Instant Booking across Choice’s global portfolio in 2023. Soon meeting and event organizers can shop and book online group guest rooms at Choice Hotel properties within GroupSync Marketplace.

Shopping 228
article thumbnail

Braemar Hotels & Resorts Finalizes Loan Extension for Hotel Yountville

Lodging

DALLAS—Braemar Hotels & Resorts Inc. announced that it has finalized an extension of its $51.0 million mortgage loan for the 80-room Hotel Yountville. The loan is being extended beyond its original maturity in May 2023 for an additional six months with one additional six-month extension available. As extended, the loan will have a rate of SOFR +2.55 percent that will reset to SOFR +3.50 percent on July 1, 2023.

Resorts 147
article thumbnail

Yoo Signs New Lifestyle Resort In Phuket, Thailand

Hospitality Net

Globally celebrated residential and hospitality design brand YOO have signed an agreement with leading Thai developer - World Corporation, to bring both their hospitality brands, the luxury By YOO Residences and upper upscale YOO2 Hotel, to Phuket, Thailand, in partnership with hotel management company, La Vie Hotels & Resorts, who will operate both hotels.The Forest by YOO will be a design-led lifestyle hotel and residences located amongst tropical forest at the southern end of Patong Beach.

Resorts 224
article thumbnail

Meyer Jabara Hotels’ Portfolio Welcomes Holiday Inn Express & Suites in Aiken, South Carolina

Lodging

DANBURY, Connecticut—Meyer Jabara Hotels has been selected by Miami-based Pappas Hotels to manage the 95-room Holiday Inn Express & Suites in Aiken, South Carolina. This deal marks the fourth Holiday Inn Express to be managed by MJH and its third hotel in South Carolina. “The time finally came to buy a new hotel, and I knew it needed a professional management team to keep it operating at peak performance,” said Dean Pappas, president of Pappas […] The post Meyer Jabara Hotels’ Po

Hotels 130
article thumbnail

ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

article thumbnail

Hotel market shows continued resilience with a focus on luxury

Hospitality Net

The hospitality sector, in particular, is sensitive to current challenges in the broader economy: rising interest rates, higher inflation and a tight labor market. Even so, the industry is making strides in the post-pandemic new normal as the focus shifts to high-end, experience-rich destinations in the luxury segment.

Market 224
article thumbnail

$1 Billion 60 Acre Vai Resort to Open 2024 in Glendale, Arizona

Hotel News Resource

Four Towers, Over 1100 Rooms, Suites + Villas, VAI music and entertainment venue featuring a $40 Million State-Of-The-Art Stage,12 Signature Restaurants, Konos Island and Beach Oasis, Luxury Spa, Nightclub Venue, Rides, Attractions, Curated Retail and Art Installations

Retail 122
article thumbnail

7 Examples of How Digital Signage Can Improve Your Guests’ Experience

Hospitality Net

Digital signage is becoming more popular in the hospitality business to improve the visitor experience. Why? Digital signage driven by well-created content is one of the few things that can educate, engage and amuse in equal measure. The tourist industry, including hotels, airports, event planners, food and beverage services, and restaurants, are increasingly realizing the benefits of switching to digital signage.

Events 224
article thumbnail

Twenty Four Seven Hotels names corporate F&B director

Hotel Business

Twenty Four Seven Hotels, a third-party hospitality management company for premium-branded, select-service and lifestyle hotel segments in the western U.S., has named Dan Grunbeck corporate F&B director. In the newly created role, he will implement and lead strategic operations to enhance offerings and partner with hotels to create unique, market-based food and beverage concepts, as well as source quality products that adhere to brand standards.

Hotels 111
article thumbnail

Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

article thumbnail

The Artisans: Michelle Barnet

Hospitality Net

The BLLA Team sits down with Michelle Barnet, Founder & Chief Pineapple Officer of Staypineapple, as she delves into her experience as a boutique hotelier.

237
237
article thumbnail

Corporate wellness as a next big profit center with TheLifeCo

eHotelier

Here's how to make wellness work for corporate events and retreats, both to improve the effectiveness of those meetings for attendees as well as to activate a new revenue stream for your hotel.

Events 111
article thumbnail

Whose Job is it Anyway?

Hospitality Net

Today, we’re talking about… Optimizing profit across all segments. Warning: We ask a LOT of hypothetical questions in this article.

244
244
article thumbnail

Industry veterans launch ARK Hospitality

Hotel Business

Former Aimbridge Hospitality executive Aaron Walker and Azim Saju , CEO/president, HDG Hotels , have combined their industry experience to create ARK Hospitality , a Dallas-based development and management company. “We’re committed to relationships, reputation and returns,” said Walker, ARK’s president/CEO, “which is why it was paramount to us that, ahead of launching, all systems be ready to support our owners and team members.

article thumbnail

How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.