Mon.May 29, 2023

article thumbnail

Travel Die Hards: Agents Continue to Adapt to Disruption

Skift Blog

Skift Take: Managing complexity and adding a human touch has always been the strength of travel agents. They'll need to embrace that as they face the latest travel tech disruptions.

Travel 307
article thumbnail

Aiden Hotels: Craft Your Next Story

Lodging

Transforming unsuspecting locations into bold personalities—that’s the goal for Best Western® Hotels & Resorts’ fast-growing boutique brand, Aiden®. With more than 60 spectacular locations open and under development globally—including properties in Berkeley, California; Austin, Texas; Scottsdale, Arizona; Seoul, South Korea; and Sydney, Australia—Aiden hotels deliver unique character and tons of local flavor.

Hotels 263
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Saudi Arabia’s Mirada Group tap Hotelogix as part of their digitisation strategy

Hospitality Net

Hotelogix, a globally leading cloud-based hospitality technology provider, said that Saudi Arabia’s Mirada Group has adopted its multi-property management system to gain centralised control over group operations. The entire group is now running on Hotelogix in line with their enterprise-wide digital transformation plan.

article thumbnail

Diminished Prospects: Business Travel Spending Unlikely to Reach Pre-2019 Levels

Skift Blog

Skift Take: Business travel spending faces an uphill battle: Stringent corporate policies and a growing preference for video conferencing diminish prospects for reaching 2019 levels.

Business 261
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Creating the Ultimate Guest Experience: The Key Elements of Luxury Design in Hospitality and Rental Spaces

Are Morch

The pursuit of excellence is never-ending in the glimmering realm of extravagance, where hospitality and real estate collide. Every little thing counts in this industry, every customer interaction must be flawless, and every visitor experience must be amazing. The meaning of luxury expands and deepens as expectations rise and trends change. The brand of bathroom […] The post Creating the Ultimate Guest Experience: The Key Elements of Luxury Design in Hospitality and Rental Spaces appeared

article thumbnail

Hotel Cultural Managers Add Diversity and Community Engagement

Skift Blog

Skift Take: Some hotels are hiring "culture managers" to broaden their community programming. It's a promising move, given the rising numbers of guests seeking local discovery and cultural tourism.

More Trending

article thumbnail

Boeing Eyes Sale of 150 737 Max Jets to Riyadh Air

Skift Blog

Skift Take: As Riyadh Air ramps up with plenty of cash, Boeing and Airbus will compete for the spoils.

Sales 261
article thumbnail

UNWTO and Les Roches Global Accelerate Tourism Innovation and Entrepreneurship

Hospitality Net

Throughout May, the 15 winners of the UNWTO Awake Tourism Challenge were given the opportunity to take part in the Acceleration program offered by Spark, Les Roches Hospitality School, at Crans-Montana, the Swiss Campus of the school. The acceleration program focuses on key issues for tourism entrepreneurs and startups, including marketing and finance strategy, market research, fundraising, legal concerns and transparency.

Tourism 203
article thumbnail

India Daily: Cleartrip Rebuilds Booking Tool for Travel Agents

Skift Blog

Skift Take: As new distribution capabilities and alternative strategies emerge, travel agents' traditional reliance on global distribution systems for selling tickets is changing.

article thumbnail

The link between brand storytelling and guest loyalty

Hospitality Net

In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Tom Luersen, President of CoralTree Hospitality, turn their attention toward storytelling and how hoteliers can incorporate unique brand details into the guest experience. Luersen shares why this practice yields meaningful ROI while scaling your business.

Branding 189
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

Blueground Buys a Rival Housing Platform to Help Launch a Partner Network

Skift Blog

Skift Take: Blueground's second acquisition this year is part of its strategy to build a global accommodation network, listing third-party inventory.

article thumbnail

Prioritizing the Human Stack to Enable Tech Growth

Hospitality Net

Hotel executives are well aware of the challenges that cumbersome tech stacks and siloed data have created. And yet the overall direction of the industry will continue to demand more and more technology adoption – both for labor efficiencies and revenue growth – further complicating all the platforms in use and necessary interfaces.

Revenue 189
article thumbnail

How hotels can foster a sense of community and improve guest experience

eHotelier

Beyond providing a cozy bed, hotels should now prioritize mental health and community, an increaslingly important part of the modern hospitality industry.

Hotels 105
article thumbnail

How social value is influencing location decisions

Hospitality Net

Proximity to public transport, clients, cafes and restaurants are typical selling points for office owners trying to draw new tenants. But increasingly they are seeking to provide another quality: social value.

186
186
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

Hilton and Saudi Tourism Authority Sign MoU for Collaboration on Attracting Visitors to the Kingdom

Hotel News Resource

This most recent partnership highlights Hilton’s presence and growth in Saudi Arabia, where it currently operates 16 hotels – with another 51 in the pipeline and plans to grow its portfolio to more 75 hotels in the coming years.

article thumbnail

New trends and challenges in the tea industy

Hospitality Net

The tea market reflects the quality of its product: it is discreet, differentiated and in good health. After water, tea is one of the most drunk beverages in the world. Yet the tea market seems far from having reached a maturity but keeps expanding and is now targeting Gen Z. In this short article we assess the tea market and we sketch the future trends and challenges faced by the expanding tea industry.

Market 183
article thumbnail

Making Waves: How Gen Zs and Millennials Are Prioritizing - and Driving - Change in the Workplace - By Michele Parmelee

Hotel News Resource

With high expectations and a passion for social impact, Gen Z and millennial workers can be catalysts for change in building a future-proof workforce.

Hotels 93
article thumbnail

The Dorchester Hotel

Webrezpro

Treat yourself to a cozy stay at The Dorchester Hotel. Nestled in downtown Collingwood, Ontario, this delightful property is surrounded by cafes, shops, and even a few spas (or you could go for their own “Stay and Spa” package). Rooms come with kitchenettes, soaking tubs, and record players for a dose of retro charm.

article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

article thumbnail

Meet RTN's Strategic Director, Membership and Communications

Hospitality Tech

Industry vet Christopher Barry has joined the Restaurant Technology Network team.

105
105
article thumbnail

Exceptional Guest Experiences: The Secret Lies in the Details

Demand Calendar

To fulfill this purpose, businesses must focus on understanding customer needs and preferences, developing valuable offerings, and delivering excellent customer experiences. By creating customers through effective marketing, product development, and customer service, businesses can establish strong relationships, build brand loyalty, and drive growth and profitability.

article thumbnail

Saudi Arabia's Mirada Group Tap Hotelogix As Part of Their Digitisation Strategy

Hotel News Resource

Hotelogix said that Saudi Arabia's Mirada Group has adopted its multi-property management system to gain centralised control over group operations. The entire group is now running on Hotelogix in line with their enterprise-wide digital transformation plan.

article thumbnail

Simplifying Custom Email Templates Identification

Guest Centric

Reading Time: < 1 minute All hoteliers that use the Guestcentric platform have access to our wide range of customizable email templates that significantly save time whilst empowering marketing teams to seamlessly personalize the guest communications and their overall experience. To further enhance this feature and speed up the processes involved with personalizing guest communications, we have made it much.

Market 59
article thumbnail

ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

article thumbnail

Stéphane Gras Named General Manager for the Four Seasons Hotel San Francisco

Hotel News Resource

A seasoned hotelier, Gras has held roles in five different countries. His new role as General Manager at Four Seasons Hotel San Francisco marks his return to the United States where his career began in 1999 at Four Seasons Hotel New York.

article thumbnail

How the Hospitality Industry can Shift to a Passwordless Future

Hospitality Tech

Eliminating passwords to strengthen security and enhance the customer experience may seem counterintuitive, but it’s a move that can significantly benefit the hospitality industry.

article thumbnail

Booking Set to Get EU Antitrust Warning on Etraveli Deal, Sources Say - Reuters

Hotel News Resource

Online travel agency Booking Holdings Inc (BKNG.O) is expected to receive an EU antitrust warning about its 1.63 billion euro bid for Sweden-based Etraveli Group, three people familiar with the matter said.

Travel 59
article thumbnail

Quest Apartment Hotels Expands Partnership with Amadeus to Include Business Intelligence

Amadeus Hospitality

Australasia’s leading apartment hotel brand signs agreement for Amadeus’ Agency360+® to gain access to the industry’s most robust business travel insights May 30, 2023 – As business travel and corporate events ramp up across Australia and Asia Pacific, hoteliers are searching for the most effective ways to drive demand and capture more bookings after years of restrictions.

article thumbnail

Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

article thumbnail

Accor Partners with PHH Group to Expand Hotel Development in Poland

Hotel News Resource

Accor and Polski Holding Hotelowy Group announced a partnership to implement their first joint venture. Next year, Interferie Hotel Medical Spa Świnoujście, operated by PHH Group, will welcome its first guests under the Mövenpick brand from Accor's portfolio.

article thumbnail

Vitria on the Square opens with Mills James

eHotelier

When Vitria on the Square opened last month at the crossroads of 15th Avenue and High Street, Mills James was there to provide its award-winning, service-focused, audiovisual expertise. The company was selected by collaborative partner Columbus Hospitality Management to provide onsite AV, video production and broadcast services to this event center and others in its portfolio across the U.S., including hotels.

article thumbnail

Euro Hostel Glasgow in Scotland Offered For Sale

Hotel News Resource

Euro Hostel Glasgow offers a rare opportunity to secure a major city centre building fronting Glasgow’s iconic River Clyde. The building offers significant opportunity to reposition or redevelop the existing hostel.

Sales 59
article thumbnail

Springboard Hospitality welcomes Hotel St. Michael Prescott

eHotelier

Springboard Hospitality, an award-winning hospitality management company, today announced the addition of Hotel St. Michael in Prescott, Arizona to its portfolio of 47 independent and branded properties in 13 states across the U.S. Situated in the heart of historic downtown on the corner of Prescott’s famous Whiskey Row, just steps away from Fort Whipple Museum, charming boutique shops, and the iconic Courthouse Plaza, the 70-room Hotel St.

article thumbnail

How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.