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Duetto has again surveyed the global hotel industry to find out what are the burning issues of the day with revenue professionals. It shows hotels have mixed feelings about business travel in 2023; it’s a focus for revenue teams but also tipped to be the biggest challenge of the year ahead.
My Place Hotels of America has added Jeff Thomas as VP, marketing and Bruce Sneller as VP, leadership development to its executive team to bolster its support for its franchisees through additional investments in traditional, digital and social marketing efforts, and leadership development at the property level. Both executives report directly to Matthew Campbell, COO/chief legal officer, My Place Hotels. “Adding Bruce and Jeff to the team represents a significant step in our company’
As the markets have opened up and travel continues to rise, Hoteliers should not ignore this important market segment – Corporate clients to maximize occupancy and revenue. In the hotel industry, corporate clients can represent a significant source of revenue, as they often book rooms for business travel, conferences, and other events. In order to target corporate clients and increase bookings from this segment , hotels can take several steps in 2023: 1) Develop a corporate sales strategy:
Graduate Hotels has appointed Andrea Melotti as EVP, operations for the brand. He will drive strategic support and operational success across the collection’s more than 30 hotels across the U.S. and U.K. “We are thrilled to welcome Andrea to the Graduate Hotels team as we continue to expand and evolve our offerings and consistently strengthen the day-to-day on-property experience for both guests and visitors,” said Kevin Osterhaus, president, Graduate Hotels.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou In the modern travel industry, many branded hotel chains offer amenities and services indistinguishable from each other. So, hotels must set themselves apart. How? They can help guests tune out the overload of daily information and enjoy letting their intuition make travel choices.
U.S. News & World Report has revealed its annual rankings of the Best Hotels. The 2023 rankings highlight more than 35,000 hotels. For the first time, Acqualina Resort & Residences in Sunny Isles Beach, FL, takes the No. 1 spot in the Best Hotels in the USA ranking, which considers industry awards and guest reviews. The hotel stands out for its “world-class pools, restaurants and convenient access to the beach.
Switzerland: Global luxury hospitality company Jumeirah Group has acquired its first property in Switzerland, the Le Richemond located on Lake Geneva. Le Richemond features 109 rooms and suites and will soon undergo extensive renovations to reposition the hotel in line with Jumeirah’s luxury offering. The group plans to add a wellness and fitness area.
Switzerland: Global luxury hospitality company Jumeirah Group has acquired its first property in Switzerland, the Le Richemond located on Lake Geneva. Le Richemond features 109 rooms and suites and will soon undergo extensive renovations to reposition the hotel in line with Jumeirah’s luxury offering. The group plans to add a wellness and fitness area.
Hotel owner, operator and developer Hotel Equities has promoted Jenn Thompson to VP, business development, where she will oversee portfolio growth in the West. She formerly served on Hotel Equities’ operations team and brings to her new role a depth of knowledge and understanding of the firm’s expertise and significant value-add generated for hotel owners, the company reports.
Hotel Designs In conversation with: Jeremy Grove on sustainability beyond the buzzword In conversation with: Jeremy Grove on sustainability beyond the buzzword CUBE recently released its original documentary, Sustainability: A Broken Record , exploring sustainability within architecture, manufacturing and design. Following the release, we sat down with Jeremy Grove, Managing Director and Head of Design at Sibley Grove to dive deeper into this topic and learn how we can move forwards from the bro
Davidson Resorts, the highly specialized operating vertical under Davidson Hospitality Group , has been identified by Flag Luxury Group and Unicorp National Developments to manage Wyndham Orlando Resort International Drive in Orlando. Located in the ICON Park entertainment district within walking distance to The Wheel at ICON Park and more than 50 shops, restaurants and entertainment venues, the Central Florida resort features 613 guestrooms and suites; two restaurants and bars; two outdoor pool
Hotel Designs Brown Hotels unveils the new design-centric Isla Brown Chania Brown Hotels unveils the new design-centric Isla Brown Chania Brown Hotels has announced the opening of a second property under its new line of Isla Brown luxury design resorts. Set to open in May, the group continues to expand its five-star offering with the arrival of Isla Brown Chania … Located on the coastline of northern Crete featuring panoramic views that sweep across the Mediterranean Sea, Isla Brown Chania
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
How loyal are your guests? It’s a question that’s easy for hoteliers to answer in general terms (“super loyal!”) but not always easy to quantify or explain. What exactly does guest loyalty mean today, and how do you measure it? For independent properties, another challenge is competing with global loyalty programs offered by big hotel brands and online travel agencies (OTAs).
Hotel Designs 12 studios ‘named’ as architects on The Line in Saudi Arabia 12 studios ‘named’ as architects on The Line in Saudi Arabia According to multiple sources, 12 studios have been named as working on the controversial project, The Line, in Saudi Arabia. Here’s what we know… Ever since we first dropped the news of a futuristic 106-mile, mirrored metropolis to emerge in Saudi Arabia , named The Line , the demand to know more among the design and archite
Challenges, trends, duets, hashtags — TikTok is taking over the social media landscape. The way people consume content is rapidly changing , with short-form videos becoming increasingly important as a research tool among travelers. TikTok is one of the most effective video marketing tools, and lodging operators can take advantage of its extensive reach across international audiences of all ages to promote their property and build brand awareness.
Hotel Designs Island luxe: Mykonos Grand reveals its new villa Island luxe: Mykonos Grand reveals its new villa Mykonos Grand Hotel & Resort , the sanctuary synonymous with Mykonian luxury, has announced its latest addition for guests seeking an ultimate retreat. We stepped inside the 945 square metre villa to have a sneak peek… The Mykonos Grand shelters 96 guestrooms and suites including luxurious suites with private pools and is now also home to an impressive private villa.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Reading Time: 6 minutes Nowadays, we see sustainability touted across trade publication headlines and social media. But beyond the buzzword, what does sustainability actually mean, in practical terms, for your hotel? Why does sustainability in travel matter so much now – more than ever – to consumers? Most importantly, how can hotels ensure that they are upholding sustainability standards.
Hyatt Hotels Corporation (NYSE: H) announced the grand opening of Hyatt Centric Congress Avenue Austin, the highly anticipated 31-story hotel in the heart of downtown Austin, marking the second Hyatt Centric property in Texas. The property is located along Congress Avenue, walking distance from the Texas Capital, Lady Bird Lake, University of Texas campus and in the middle of the action within the vibrant arts and culture district at 721 Congress Avenue.
UAE: Investment firm Shamal Holding will develop the Baccarat Hotel & Residences in downtown Dubai, set to open in 2026. Baccarat Hotel & Residences will form part of a mixed-use development facing the Burj Khalifa and will mark the first location in the UAE for the brand. The property’s twin towers, overseen by architectural firm Studio Libeskind, will offer 144 rooms and 49 branded residences designed by studio 1508, along with four food and beverage outlets.
Does it get any more Melbourne than staying in a converted warehouse in an iconic laneway? The perennially popular Adina Apartment Hotel Melbourne on Flinders - and its six adjoining warehouse-style apartments on Malthouse Lane - are sporting a fresh look that has been unveiled just in time for The Australian Open and the bustling 2023 Victorian events season.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Worldwide: Hospitality software company Shiji Group has integrated with travel technology company Amadeus to form an AI-driven chatbot which connects customer research with booking. Travellers which interact with the Shiji ReviewPro chatbot while researching their trip will be routed into the booking flow. Guests can fill out their details and when ready to book, are redirected to the iHotelier Booking Engine page to complete the transaction.
Tabacón Thermal Resort & Spa is pleased to welcome Saul Umaña as the new Culinary Director. Returning to his native Costa Rica with five years of international culinary experience, Umaña is tasked with elevating the gastronomy offering, positioning the resort as a top culinary destination firmly rooted in Costa Rican flavors and traditions.
Did you know Valentine’s Day is, by a landslide, one of the most lucrative days of the year for voucher sales? Whether you’re advertising romantic dinners, weekend getaways, spa treatments for two, or unforgettable adventure experiences, you’re sure to have an influx of eager shoppers. So, help them find the perfect gift for that special someone. You also have the option to customise your voucher engine and vouchers themselves by fitting them with an irresistible Valentine’s Day theme!
Hawks Cay Resort, home to the largest meeting and event space offering in the Florida Keys, appointed Kaila Nasci as director of catering and Morgan Cox as catering sales manager. Together, Nasci and Cox will manage catering contracts, budgets, suppliers and logistics for the largest resort in the Keys.
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Did you know Valentine’s Day is, by a landslide, one of the most lucrative days of the year for voucher sales? Whether you’re advertising romantic dinners, weekend getaways, spa treatments for two, or unforgettable adventure experiences, you’re sure to have an influx of eager shoppers. So, help them find the perfect gift for that special someone. You also have the option to customise your voucher engine and vouchers themselves by fitting them with an irresistible Valentine’s Day theme!
The World Travel & Tourism Council (WTTC) has today revealed positive signs of recovery for the Travel & Tourism sector in key North African city destinations, providing a massive boost to economies across the region.
With Thailand having decriminalized marijuana, The Slate Phuket is inviting guests to say BONG Appetit to a special dining experience by Steven John of Empty Plates Bangkok. Chef John has incorporated cannabis leaves, flower, stems and seeds into an innovative menu that will not only bring the flavours of the plant to the fore, but provide health benefits due to being rich in anti-oxidants, and anti-inflammatory compounds.
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