Wed.Nov 08, 2023

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Exclusive: first look inside Hotel Indigo Sydney Potts Point

Hotel Management

IHG’s neighbourhood-inspired boutique brand Hotel Indigo has made its Sydney debut with the opening of a 105-room Potts Point hotel this week. Hotel Indigo Sydney Potts Point opened on Thursday following Pro-invest Group’s multi-million-dollar refurbishment of the property. Tucked behind the city’s iconic Coca-Cola billboard, the revamped hotel is designed to reflect the eclectic Kings Cross neighbourhood, a long-time hotspot of hospitality and entertainment.

Hotels 278
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Driving Direct Bookings: Effective SEO Techniques for Hotel Websites

Are Morch

Search engine optimization (SEO) has been the buzzword in marketing since the advent of digital marketing. Businesses in all industries now rely on SEO to improve their visibility on the internet with the hope of catching the attention of potential customers. People rely on search engines (e.g. Google or Bing) to figure out life on […] The post Driving Direct Bookings: Effective SEO Techniques for Hotel Websites appeared first on Are Morch, Digital Transformation Coach.

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How to get your digital guest directory fit for the festive season

Hospitality Net

A hotel’s guest directory is often regarded by guests as a valuable reference tool. Containing all the information they might need during the course of their stay – from hotel facilities and local attractions, through to F&B menus, local transport links, special promotions and links to booking systems, to name just a few. For hoteliers however, it is a valuable avenue towards those all-important, revenue driving, upsell opportunities.

Upsell 254
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Exclusive: Hilton HR Director reveals why the company is turning to TikTok to build teams

Hotel Management

Hilton is leveraging Gen Z’s favourite social media platform TikTok to expand its team – and improve brand awareness as a result – with an Australian industry-first recruitment pilot launching on Thursday November 9. The six-week recruitment campaign, #HireMeHilton, encourages TikTok users to apply for a range of roles across its 17 properties by posting a 30-60 second video on the platform explaining or demonstrating how they would ‘Make the Stay’ memorable for its guests.

Intent 264
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Capstone Hotel Management Celebrates 10 Years of Growth, Looks to Scale Further with SiteMinder

Hospitality Net

Prominent New Zealand hospitality management company, Capstone Hotel Management (Capstone), is today celebrating 10 years of growth with SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels. The anniversary comes as Capstone ignites a fresh spree of partnerships, with plans to expand its portfolio from 18 properties to 22 in the next three months.

Scale 238
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Top tipples: Bar45 at London’s 45 Park Lane hotel debuts new cocktail menu

Hotel Management

Bar45 at 45 Park Lane in London has launched its new cocktail menu inspired by the artistic fusion found all throughout the hotel and beyond. Designed as a continuum of 45 Park Lane’s creative art journey, the new cocktail menu mirrors artwork that adorn the hotel’s walls, and is inspired by various masterpieces from around the world. From Japanese artist Yayoi Kusuma’s multi-coloured polka dots to the subversive work of surrealist painter Magritte.

Hotels 130

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Video exclusive: West Hollywood Travel and Tourism’s Tom Kiely on what’s hot and new in the thriving Los Angeles city

Hotel Management

With stylish new luxury hotels, standout bars and restaurants, a thriving entertainment scene and an ideal location in the heart of the City of Angels, it is no surprise West Hollywood is one of America’s hottest destinations. West Hollywood is firmly where the action is in Los Angeles right now and thanks to the arrival of several world-class luxury hotels, the city is capturing the attention of local and international travellers like never before.

Travel 130
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COMO Hotels & Resorts expands its portfolio with the opening of COMO Alpina Dolomites

Hospitality Net

COMO Hotels & Resorts is delighted to announce the opening of its latest luxury destination, COMO Alpina Dolomites which will open its doors on 7th December 2023. This luxury year-round resort, located in Northern Italy’s South Tyrol, promises an unparalleled alpine experience.

Resorts 224
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8 pre-stay communication ideas to increase guest satisfaction

eHotelier

The pre-stay stage gives you a great opportunity to engage with your guests and set the tone for their upcoming experience. However, it's essential to remember that not all guests are the same, and a one-size-fits-all approach won't yield the best results.

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Successfully Combining Maintainability and Sustainability in Your Hotel

Hospitality Net

Juggling maintenance and sustainability in a property is a balancing act between deciding what level of maintenance we want to achieve and can afford and ensuring that the property runs as efficiently as possible without compromising on service or standards.

Services 189
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Boosting employee engagement: 3 key benefits of prioritizing mental health in the hospitality industry

eHotelier

Concentrating on the mental health of your talent can not only increase staff productivity and reduce staff turnover, but also enhance the guest experience with a proven effect on your bottom line. Here are a few strategies to help you achieve that.

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How hotelier personas can help you unlock top hospitality performance

Hospitality Net

The hospitality industry has entered a new era, one characterized by the innovative use of spaces and hyper-personalized services that have transformed the way we stay and experience places. Gone are the days of bland services and generic stays – a new generation of tech-savvy experience seekers has taken center stage. These modern travelers demand unique and engaging experiences, and they expect hotel staff to provide them.

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How Cloudbeds is redefining hotel payments: A conversation with a Payments Risk Manager

Cloudbeds

Think of the last time you made a payment online. Maybe it was placing an order on Amazon or calling an Uber. These transactions are as simple as clicking a button, and the rewards are almost immediate. Now, think about the payment experience you offer guests. Is their information auto-populated via Apple Pay, or do they have to dig through their bag to find a credit card?

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Build intelligent operations and let data drive direct bookings

Revinate

The Hotel Moment podcast — episode 71 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Patrick Norton, VP of Sales and Marketing at Brittain Resorts & Hotels, discuss how building guest profiles is a journey — a journey hoteliers need to take if they want [.] The post Build intelligent operations and let data drive direct bookings appeared first on Revinate.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Bayfront Inn

Webrezpro

Kick back and relax at Bayfront Inn. Nestled on the waterfront of St. Augustine, Florida, this inn comes with everything you need to forget your worries. They have free parking, a sparkling pool, and fresh-baked chocolate chip cookies in the afternoon. You can stroll St. Augustine’s historic streets or sunbathe by the sea.

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SEO Reputation Management – Fortify Your Brand With 15 Tips

MediaBoom

SEO reputation management is a must, as companies only have one image. Once it’s tarnished, building it back to rights can be difficult. You don’t want the specter of bad decisions harming your SEO and brand, so how do you use SEO to manage your online reputation? You can improve SEO reputation management by auditing your website and improving it based on the results, inviting more user-generated content, showcasing behind-the-scenes views of your brand, publishing high-value content, and creati

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How to Build the Best Hotel Tech Stack

Webrezpro

When it comes to finding the perfect hotel software to power seamless operations and guest experience, there’s no one-fits-all solution. That’s because when it comes to delivering a great guest experience, every property is unique.

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5G-Powered Hospitality Industry: A New Era in Guest Services

eZee Absolute

The hospitality landscape is evolving, and in this dynamic environment, your ability to provide top-notch services while optimizing your operations has never been more critical. The emergence of 5G technology in the hospitality industry presents a unique opportunity for hoteliers like you to take a giant leap forward, offering a guest experience that’s faster, smarter, and more immersive than ever before.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Hotel SEO – Boost Your Digital Presence for Higher Revenue

MediaBoom

Hotel SEO remains one of the most valuable tools in any marketer’s kit as hotel numbers in the United States climb. With over 165,000 hotels on American soil , yours must rank well to be on the average consumer’s radar. What is search engine optimization, and why is it important for hotels? SEO for hotels encompasses hotel owners’ strategies to increase their position in search engine results pages.

Revenue 66
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Knowland: Nashville hits 31.5% M&E growth in October

Hotel Business

Nashville experienced strong growth for meetings and events since last year at 31.5%, according to Knowland’s sales intelligence platform. Las Vegas came in second seeing 20.3% year-over-year growth. Overall, U.S. industry growth of meetings and events increased by 12.8%. Nashville was the hot spot for conventions and meetings, bolstered by healthcare and financial/banking as its top industry drivers.

Events 64
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ME by Meliá to debut in Asia Pacific

Hotel Designs

Hotel Designs ME by Meliá to debut in Asia Pacific ME by Meliá to debut in Asia Pacific ME Guangzhou is set to open in 2027, becoming, what Meliá describes as, “a benchmark hotel for modernity and luxury in China…” Meliá Hotels International, a hotel group that has actioned an aggressive growth plan in recent years , has announced ME Guangzhou, a collaboration between ME by Meliá and Guangzhou Aocheng Investment Company Ltd, set to open in 2027.

Dining 59
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KSL Resorts adds Frank Rodgers

Hotel Business

KSL Resorts has Frank Rodgers as its newest global sales director. Overseeing leisure sales—including the retail travel agent market—as well as the wholesale market, consortia and tour groups, Rodgers will report to Chris Riccardi, KSL Resorts’ SVP, global sales strategy. According to Riccardi, Rodgers is an experienced sales executive and will be a brand ambassador for the leisure market, playing a pivotal role in the company’s overall sales strategy.

Resorts 64
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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RoomRaccoon and HyperGuest Build Integration

Hospitality Tech

This strategic partnership will empower RoomRaccoon users to tap into a worldwide distribution marketplace and directly market and sell their rooms to B2B demand partners at scale.

B2B 52
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LE: Latin America’s pipeline surges in Q3

Hotel Business

In the Latin America Construction Pipeline Trend Report from Lodging Econometrics (LE) , analysts report the total construction pipeline stands at 579 projects/95,144 rooms at the close of Q3 2023. The region’s pipeline project counts are up slightly, at 6% year-over-year (YOY) by projects and 5% YOY by rooms. At the Q3 close, there were 93 new project announcements (NPAs), accounting for 415,416 rooms, marking the largest number of new project and room announcements in Latin America since Q2 20

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Intelligent Hospitality Announces a New Partnership with Zucchetti North America

Hospitality Tech

The combination of the two systems gives hoteliers proactive data intelligence, empowering more educated decision-making that will yield more bookings throughout the reservations cycle, and into the future.

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 The Sather Hotel Berkeley opens

Hotel Business

The Sather Hotel Berkeley, SureStay Collection by Best Western, has opened in Berkeley, CA. The hotel has undergone a refresh and features 32 guestrooms, complete with flat-screen televisions, microwaves and mini-fridges. The Sather Hotel Berkeley also offers a complimentary breakfast each morning and free WiFi. “Guests of The Sather Hotel Berkeley, SureStay Collection by Best Western will be pleased with the excellent comfort, value and service they will receive during their hotel stay,” said D

Hotels 59
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Form meets functionality with Bagnodesign

Hotel Designs

Hotel Designs Form meets functionality with Bagnodesign Form meets functionality with Bagnodesign A luxurious hotel bathroom designed to promote wellbeing is increasingly an essential for sophisticated travellers – Bagnodesign delivers on both style and comfort… Design that successfully combines standout form and function is the minimal expectation for the hotel bathroom, particularly in the context of today’s increasingly crowded and competitive marketplace.

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Sonesta Essential expands Houston footprint

Hotel Business

Sonesta International Hotels Corporation has opened the Sonesta Essential NW Houston, a 99-room upper-midscale hotel in Houston. The hotel is in close proximity to Route 290 and near major attractions such as Sam Houston Race Park, the Galleria shopping mall and Bear Creek Pioneers Park. “We are excited to open the Sonesta Essential NW Houston, which is our second hotel with this new brand in the Houston market,” said Keith Pierce, EVP/president franchise & development, Sonesta.

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MTLHC Unveils Details of its Annual Competition

Hotelier Magazine

MONTREAL — The MTLHC (Most Talented Leaders Hospitality Challenge) has unveiled the details of its annual competition where hospitality-management schools from around the world send their teams to Montreal to compete for the title of the most talented leader in the hospitality industry. The semi-final took place virtually on November 1, with the participation of five international hotel schools.

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IHG adds 350-keys to its Punjab portfolio with a dual hotel signing

eHotelier

IHG®Hotels & Resorts, has signed a management agreement with NK Sharma Hospitality Pvt Ltd to develop two new hotels in the Chandigarh tri-city area - Crowne Plaza Chandigarh Zirakpur in the premium segment and Holiday Inn & Suites Chandigarh Zirakpur from the essentials collection. Currently under construction, both hotels are scheduled to open in January 2027.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.