Wed.Apr 19, 2023

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ChatGPT-Powered Travel Planning Chatbots Spur Entrepreneurs to Get in the Game

Skift Blog

Skift Take: With the energy going into some of these travel planning assistants, how long before travel agents are out of jobs? Probably not tomorrow, but what about in a few years?

Travel 321
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Owner-First: Update on Wyndham’s Women Own the Room and Programs That Support Franchisees

Lodging

Speaking with LODGING at AAHOACON 2023, Wyndham Hotels & Resorts’ executive vice president and chief marketing officer, Lisa Checchio, provided an update on Wyndham’s initiative to support hotel ownership by women through its Women Own the Room program, which she said, fits in with Wyndham’s “owner-first philosophy.” She also described other ways Wyndham’s marketing team is supporting franchisees, including boosting labor retention by enabling guests, who may not be carrying cash, to t

Resorts 278
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India Daily: U.S. to Amp Up Visa Interviews for Indian Students by 30 Percent 

Skift Blog

Skift Take: While the U.S. is hitting records every month with the number of visas it is issuing in India, visa appointment delays continue to be a nightmare for Indians seeking interview slots for the U.S. visitor visa.

Tourism 286
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Tambourine Video Production Wins Six Platinum Viddy Awards

Hospitality Net

Tambourine, the Fort Lauderdale-headquartered digital marketing technology company serving hotels, resorts, and tourism destinations worldwide, is celebrating six Viddy Awards.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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American Airlines Hits Smaller Hubs With Steeper Airfares Through Legacy Channels

Skift Blog

Skift Take: Erratic airfares will likely be a theme over the course of the year. The question is how damaging, reputationally speaking, will the settling down period be for American Airlines, compared to the financial gains — short or long term.

Business 278
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Marriott International Signs Another Milestone Agreement With Vinpearl in Vietnam

Hospitality Net

Marriott International, Inc. today announced that it has signed agreements with Vinpearl, Vietnam’s largest hospitality and leisure chain, for an additional seven hotels and resorts, comprising more than 2,500 rooms. These seven hotels add to the eight hotels announced in 2022, when Marriott first entered into agreements with Vinpearl. With today’s announcement, Vinpearl is expected to be Marriott’s largest owner in Vietnam with 15 hotels and resorts.

Resorts 246

More Trending

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De Vere Reserve introduces new mansion house concept, De Vere Reserve

Hospitality Net

De Vere, a collection of historic mansion house estates and distinctive contemporary hotels and event destinations, has today unveiled its new mansion house concept, De Vere Reserve.

Events 243
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United Sees 2023 as Setting Course for Its Post-Pandemic Future

Skift Blog

Skift Take: Domestic business demand fell by about 8 percent immediately after the collapses of Silicon Valley Bank and Signature Bank in March but rebounded within two weeks. The banking crisis did not affect domestic leisure or international business and leisure demand.

Business 268
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Casetta Group Announces Soft Opening Of Marina Riviera Big Bear

Hospitality Net

Elevating the hospitality landscape in Southern California’s premier mountain town of Big Bear Lake is Marina Riviera, with the opening of its redesigned guestrooms and cabins available for booking now. The 1968 Viking-inspired lodge has been lovingly restored by Casetta Group, creating a design-driven, elemental new boutique experience within the year-round destination.

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Extended Stay America Bets Comeback on Adding Franchise Brands

Skift Blog

Skift Take: Suddenly every hotel group seems to be inventing an extended stay brand. But the pioneer U.S. company in the segment, Extended Stay America, says its new strategy will help it fend off rivals.

Branding 258
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Autograph Collection Reaches New Heights In Vietnam With Vinpearl Landmark 81 – Autograph Collection

Hospitality Net

Situated on the upper floors of Vietnam’s highest skyscraper, this iconic 461-meter-high landmark is a proud symbol of modern Vietnam and becomes the inaugural Autograph Collection hotel in the country.

Hotels 239
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Bali Considers Tougher Visa Regulations Amid Negative Tourist Behavior

Skift Blog

Skift Take: Regardless of whether it is Russians behaving badly in Bali or others, the Indonesian government appears prepared to implement rigid restrictions to combat these incidents.

Tourism 258
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Artotel Group Officially Opens Kyriad M2 Lampung

Hospitality Net

ARTOTELGroup, in collaboration with PT. Mahkota Maju Adi Perkasa, has added another property with the Kyriad franchise brand in Lampung province, namely Kyriad M2 Lampung. The hotel officially operates on April 15, 2023.

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Aircraft Delivery Delays Get In the Way of the Global Airline Recovery

Skift Blog

Skift Take: The delay in aircraft deliveries is yet another obstacle the airline industry faces in its quest to make a full recovery from the pandemic.

Travel 278
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Say ‘Au Revoir’ to traditional business travel. Zoku opens fourth hotel in Paris.

Hospitality Net

With three locations already in Amsterdam, Copenhagen and Vienna, the innovative new hotel chain Zoku opens its fourth location in creative capital Paris: an award-winning hotel concept, also suitable for long stays, that facilitates international living and working for the modern day professional. With private apartment style Lofts and rooftop Social Spaces that bring together both travelers and the local community, Zoku provides an inspiring place for people to live, work and socialize all und

Travel 237
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Finnish Short-Term Rental Brand Bob W Buys German Competitor

Skift Blog

Skift Take: Bob W's expansion comes at a time when the short-term rental market in Europe is seeing high demand. But it's no easy task to become a profitable pan-European operator with all the regulatory challenges in a fragmented market.

Branding 246
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How to Improve Review Scores on Booking.com

Hospitality Net

Booking.com is the world’s leading source of hotel reviews, powering 41.8% of global guest reviews in 2022. With millions of travelers searching for their next stay on the platform, it’s essential that hoteliers understand how reviews and guest scores work on Booking.com and have the necessary tools in place to actively manage guest reviews.

Travel 237
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Hyatt’s New Hotel Brand Wants You to Stay Awhile

Skift Blog

Skift Take: Today’s edition of Skift’s daily podcast looks closer at Hyatt’s new extended stay brand, Delta’s hub needs, and tipping on Hopper.

Branding 246
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Coast Hotels Selects Shiji’s Online Reputation Management Solution to Drive Guest Satisfaction Across North America

Hospitality Net

Shiji Group, a leading hospitality technology partner, announced today that it has installed its online reputation management platform Shiji ReviewPro across 16 Coast Hotels properties and 8 restaurants in North America. Coast Hotels is a leading Canadian hotel brand with properties across British Columbia, Alberta, Saskatchewan, Yukon, Alaska, Washington State, California, and Hawaii.

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How Authentic Hospitality Videos Can Build Trust and Boost Your Bookings?

Are Morch

Today’s consumers put yesterday’s consumers to shame — the current batch goes beyond the call of duty when it comes to deciding where to invest their hard-earned dough. They Sherlock the hell out of every buy. From checking Amazon reviews to going online and doing deep-dive comparison shopping. They rely heavily on online research, reviews, […] The post How Authentic Hospitality Videos Can Build Trust and Boost Your Bookings?

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Newly Released Compilation of Case Studies Explores the Surprising and Dramatic Results of a Booking Recovery Solution

Hospitality Net

What keeps hoteliers up at night? As any hospitality industry veteran could surely tell you, this is no easy question to answer, as hoteliers inevitably face a wide variety of industry-specific challenges throughout their careers. However, at the top of the list, we will likely find two notable thorns that have festered, rather painfully, in the sides of hoteliers for years – direct booking abandonment and the ongoing dependence on costly OTAs.

OTA 229
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Extended Stay America Updates Extended Perks Membership Program

Lodging

CHARLOTTE, North Carolina—Extended Stay America formally announced new benefits and savings to its Extended Perks membership program. At the center of the program is the Exclusive Member Rate, which will be available to new Extended Perks members as well as the program’s existing members. The Extended Perks membership program will build on existing benefits, such as the Immediate Registration Discount, where members receive a discount that can be used when booking their next stay.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Uniting the Boutique Community to Amplify the Lucrative Future of Independent and Boutique Hotels

Hospitality Net

The Boutique Lifestyle Leaders Association (BLLA) is returning to the live stage with the 11th annual Boutique Hotel Investment Conference on June 7-8, 2023. Boutique experts and visionaries will gather in New York City’s Florence Gould Hall to better understand the fundamentals of hotel investment as it relates to the evergrowing boutique landscape.

Hotels 226
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LCP and Safanad Provide Loan for Dream Hollywood

Lodging

NEW YORK, New York—The LCP Group, L.P., in a joint venture with Safanad, announced they provided a $33.3 million senior mortgage loan to an affiliate of the Relevant Group for the refinancing of the 178-key Dream Hollywood and Tao Restaurant in Los Angeles. The 10-story, west coast flagship of Dream Hotels has three dining and nightlife venues, including Tao, Beauty & Essex, and the Highlight Room, as well as an 11,000 square foot rooftop with […] The post LCP and Safanad Provide Loan

Dining 130
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Minor Hotels Announces Strategic Expansion of its Avani Brand in Europe & Latin America with Addition of Seven Properties by Mid-2024

Hospitality Net

Minor Hotels, an international hotel owner, operator and investor with more than 530 hotels in 56 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, South America and North America, has announced the expansion in Europe of its lifestyle brand targeted at millennial-minded travellers: Avani Hotels & Resorts. Designed for guests that prioritise service, style and value, Avani is characterised by functional design and unique service offerings.

Branding 226
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Virtual hotel front desk: what does it mean for your property?

eHotelier

In a fast-paced world where guests expect self-service and personalization, lodging properties should assign resources to fully optimize their front-desk operations and deliver the attention that every guest deserves.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Stayntouch Launches Ambassador Program to Transform Hotel Operations with Modern Cloud Technology

Hospitality Net

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technologies, today announced the launch of its Ambassador Program, a new rewards program that incentivizes hotel professionals and consultants who join the movement to empower hoteliers with better technology.

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STR: U.S. hotel pipeline shows confidence in business travel

Hotel Business

Upper-upscale hotels, the property types most associated with business travel, are well represented in the U.S. development pipeline. The volume of projects in the segment points to confidence in the future of business travel, according to STR. “Upper-upscale saw the slowest recovery, but a steady climb in performance and the business travel indicators have supported developer confidence in the segment,” said Isaac Collazo, VP, analytics, STR.

Pipeline 107
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Trends in Hospitality - Wellness and Wellbeing for a Thriving Life

Hospitality Net

The uncertainty and instability of the past several years have increased the level of stress in employees. In correlation to this, the health and wellness tourism market is growing. Indeed, the Global Wellness Institute expects that wellness tourism expenditures will likely hit $1.3 trillion by 2025.

Tourism 224
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UK Hospitality Responds to Office for National Statistics U.K. Inflation Numbers

Hotel News Resource

'It’s becoming increasingly concerning that we’re not seeing inflation decrease as quickly as many hoped, particularly when business costs are experiencing inflation far higher than the 10.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.