Thu.Jan 11, 2024

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Tripadvisor Says It’s Entering the Metaverse: ‘Try Before You Buy’

Skift Blog

Skift Take: While some experts have no hope that the metaverse will last, some travel companies still see its potential, even if only as a marketing ploy.

Travel 341
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Knowland: San Diego Has Highest Meeting Volume Improvement

Lodging

ARLINGTON, Virginia—Knowland released the top market performance numbers for December, citing San Diego as having the highest meeting volume improvement with 29.2 percent year-over-year (YOY) growth. Coming in second was San Francisco, where event volume increased 21.5 percent. San Diego’s healthcare event business segment doubled, and its pharmaceutical/biotechnology events tripled from last year.

Events 306
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Booking Holdings CEO Recalls Road Back From Reverse Stock Split to $3,500 Per Share

Skift Blog

Skift Take: One challenge for struggling travel SPACs beyond their stock prices is to create something new that's truly valuable to their customers. Booking.com did just that years ago, although others have caught up in the interim.

Travel 297
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Ready for reveal: InterContinental Auckland primed for January 30 opening

Hotel Management

InterContinental Auckland is gearing up to open its doors to guests on January 30, 2024, within the NZ$1 billion Commercial Bay lifestyle precinct. Located at 1 Queen Street, the 139-room luxury hotel will bring the outside in with scenic city and water views and offer culturally rich experiences for travellers. Led by General Manager, Ryan South, who brings over two decades of experience at IHG Hotels and Resorts in Australasia, Indonesia and the Pacific, the hotel employees an experienced and

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Viator Bets on Boosting Brand Awareness in Experiences Market

Skift Blog

Skift Take: Viator is one of the most prominent players in selling tours and activities online. Still, most consumers remain unaware of its extensive offering, underscoring the opportunity for the experience economy in 2024.

Branding 288
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Amadeus brings travel technology expertise to membership in the Sustainable Hospitality Alliance

Hospitality Net

Amadeus has joined the Sustainable Hospitality Alliance (the Alliance) to bring its travel expertise to the table in the quest to support a more prosperous and responsible hospitality sector. As a leading, global player at the heart of the travel and tourism sector, Amadeus sees great potential to work alongside and connect with hospitality industry stakeholders and, together, contribute on the journey to the Alliance’s goal of Net Positive Hospitality – ensuring the industry gives back to desti

Travel 250

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Accor group ends 2023 with strategic partnerships in Singapore, Philippines and India, executing its vision for growth and expansion across the region

Hospitality Net

Accor, a world-leading hospitality group, is delighted to announce the addition of several new properties to its Asia portfolio signed at the end of 2023, which continue the company’s commitment to growth and expansion.

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Ranked: The 24 Heathrow Routes That Had Over a Million Passengers in 2023

Skift Blog

Skift Take: Although Heathrow is no longer the world's busiest international airport, these latest numbers show it still boasts remarkable connectivity.

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2024 New Year’s Reflections from Revenue Optimization Experts

Hospitality Net

On the eve of the new year, we asked six industry Revenue Optimization experts for their thoughts on the coming year. You can read their interesting comments about 2024 below.

Revenue 241
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Finnair Appoints New CEO, Topi Manner Leaving Airline on Monday

Skift Blog

Skift Take: The incoming chief executive inherits a company which has had its business model uprooted by the Russian airspace closure.

Business 289
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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New Year, New You? The wellness beverages that will cure you in 2024

Hospitality Net

The new year is synonymous with new opportunities. A blank page upon which to set new intentions and objectives. A renewed impulse to eat and drink healthily after indulging in festivities. So, what will be quenching our thirst in 2024? New technologies in F&B production alongside consumer preferences for easy, convenient health products which fit neatly into our daily routines have spurred a boom in the functional beverage segment. let’s take a closer look at the welllness beverage trends of 20

Intent 238
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White Lotus Picks Thailand For Season 3 – Tourism Boost to Follow

Skift Blog

Skift Take: Thailand just scored a powerful tourism promotion opportunity by being the location for White Lotus' next season.

Tourism 281
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Resort Properties, Waterparks & Cybersecurity… Oh My!

Hospitality Net

I work with hoteliers day in and day out and I often get asked very specific questions relating to the unique challenges that resort properties face. In today’s article, I wanted to answer some of the most common questions that I get asked by hoteliers who work in resort or large-scale luxury properties (often with specialized amenities, like waterparks!).

Resorts 237
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Frontdesk’s Assets Will Likely Be For Sale

Skift Blog

Skift Take: You can expect that some of Frontdesk's rivals will move in to buy some of its remains.

Sales 270
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Raffles Hotels & Resorts Debuts an Elegant Desert Oasis in the Kingdom of Bahrain

Hospitality Net

A captivating palace retreat with 78 private villas and a secret garden, the new resort will be Bahrain’s first ultra-luxurious all-villa escape.

Resorts 258
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Noble Fund V Holds Closing Round With $1.0 Billion of Equity Commitments

Lodging

ATLANTA, Georgia—Noble Investment Group announced that it held the final closing for Noble Hospitality Fund V, L.P. (Noble Fund V). This is the fifth of Noble’s flagship series of real estate funds focused on value-added investments in select-service and extended-stay hotels across the United States. Noble Fund V was oversubscribed with $1.0 billion of equity commitments from a global institutional base, including public state pension plans, corporate pensions, endowments, foundations, insurance

Closing 182
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NEOM announces Norlana, its coastal wellness-focused community

Hospitality Net

The Board of Directors of NEOM has announced Norlana, an ultra-modern active lifestyle community, as the latest addition to the evolving regional development in northwest Saudi Arabia.

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Staypineapple Partners With Zipcar for EV Car-Sharing Service

Lodging

BELLEVUE, Washington—Staypineapple launched an electric vehicle (EV) car-sharing service in partnership with Zipcar. Exclusive for Staypineapple guest use, Zipcar EVs are now available at Staypineapple’s Hotel Rose in Portland, Oregon, and Watertown Hotel in Seattle, Washington. Each of Staypineapple’s participating hotels has a Zipcar Chevy Bolt available, parked and charged at the hotels’ on-site EV charging stations.

Services 182
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Customer Spotlight: Village Accommodation Group

Hospitality Net

Village Accommodation Group, New Zealand owned and operated, manages a range of accommodation properties across many sectors of hospitality in 3, 4 and 5-star markets; including boutique luxury hotels, studios, apartments, and executive townhouses. Amongst the properties they manage are the uniquely designed mid-century Ohtel 5-star boutique hotels on Oriental Parade in Wellington, and the vibrant Viaduct Harbour in Auckland.

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Aspen Meadows Resort Opens West End Social Restaurant

Lodging

ASPEN, Colorado—Aspen Meadows Resort launched its partnership with the Salamander Collection brand, opened West End Social, and implemented an updated arrival experience. Salamander has been managing the property since 2022 and oversaw the latest renovation work alongside the resort’s owner, the Aspen Institute. The re-designed and re-conceived West End Social has an approachable menu, designed by Chef de Cuisine Rachel Saxton, which has shareable plates.

Resorts 173
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Amadeus Brings Travel Technology Expertise to Membership in the Sustainable Hospitality Alliance

Hospitality Net

Amadeus has joined the Sustainable Hospitality Alliance (the Alliance) to bring its travel expertise to the table in the quest to support a more prosperous and responsible hospitality sector. As a leading, global player at the heart of the travel and tourism sector, Amadeus sees great potential to work alongside and connect with hospitality industry stakeholders and, together, contribute on the journey to the Alliance’s goal of Net Positive Hospitality – ensuring the industry gives back to desti

Travel 199
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This Week’s Comings & Goings

Lodging

Coury Hospitality announced the appointment of Andrew Casperson as chief operating officer. Promoted from executive vice president of operations, Carperson will lead operations strategies for Coury’s portfolio of hotels, bars, and restaurants. McNeill Investment Group announced the retirement of Sussan P. Harshbarger, chief legal officer and managing director.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Deep Dive into Hotel Acquisitions: Understanding Industry-Specific Elements

Hospitality Net

In the world of real estate, hotel acquisitions stand apart, blending the intricacies of property deals with the dynamics of the hospitality industry. Here, we shine a light on the specialized factors that differentiate hotel acquisitions.

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U.S. Hotel Rates Buck Inflation Trend With Year-End Decline

Skift Blog

Skift Take: Good news for travelers, bad news for hotel owners. The U.S. hotel industry is seeing a (modest) decline in room rates after a recent dramatic run-up in prices.

Hotels 164
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Digital Transformation Shaping the Future of Commercial Strategy

Hospitality Net

In recent years, the hospitality industry has experienced a significant transformation in its approach to commercial strategy. This shift has been driven by the rapid advancements in digital technology, changing customer expectations, and the need for hotels to stay competitive in an ever-evolving marketplace. As the Vice President of Commercial Strategy at NHG, I’ve witnessed firsthand how this digital revolution has reshaped the way hotels operate and engage with their guests.

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Radisson’s record year sees over 30,000 keys added

Hotel Management

Radisson Hotel Group is celebrating a new company record with the addition of over 30,000 keys to its portfolio through openings and signings in 2023. “We are grateful to our owners and colleagues who helped us achieve a strong 2023 with more than 250 signings and openings worldwide and over 30,000 keys added to our portfolio, our highest ever,” said Radisson Hotel Group, Executive Vice President and Global Chief Development Officer, Elie Younes.

Branding 147
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Expert Opinion by Adam Mogelonsky on Hotel Property Management System for Independent Units

Hospitality Net

In the dynamic world of hospitality, efficiency and guest satisfaction are paramount. As hotels strive to enhance their operations and provide exceptional experiences, the role of technology becomes increasingly dynamic. One such technologies that is revolutionized the industry is the Hotel Property Management System.

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Review: Qatar Airways’ QSuite continues to be a brilliant sky-high delight

Hotel Management

Qatar Airways launched its new QSuite Business Class product in early 2017 and the airline’s CEO, His Excellency Akbar Al Baker, promised it would revolutionise travel across the globe. It certainly has and what an amazing product it has turned out to be and it continues to set benchmarks for the aviation industry six years on, as James Wilkinson discovers.

Dining 147
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How French Lick Resort drives additional nights and ancillary revenue with Revinate

Hospitality Net

French Lick Resort is a historic resort complex located in the Hoosier National Forest in Southern Indiana in the town of French Lick, Indiana, in the United States. The resort consists of two grand hotels, the French Lick Springs Hotel and the West Baden Springs Hotel, offering indoor versatile meeting and event space with more than 169,000 square feet, over 3,000 acres of outdoor space as well as several other attractions, including a casino, a golf course, a horse stable, 12 restaurants, and

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Marriott engages with Fijian government officials to drive local talent development

Hotel Management

Leaders at Marriott International Fiji Hotels are working together with locals to foster Fijian talent development and close employment gaps within the industry. The Marriott International Fiji Hotels leadership team presented an inaugural workshop last week with senior government officials that included representatives from the Ministry of Women, Children and Poverty Alleviation, Ministry of Education, Ministry of Agriculture and Waterways, Ministry of Youth and Sports, Fiji Hotel and Tourism A

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.