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Exclusive: Trilogy Hotels closes first year with 13 hotels and big ambitions for 2025

Hotel Management

That initial meeting with Tony started a whole new conversation, Grant and I had an idea and intent, but we didn’t have the means. And they want to trust their operator to deliver the focus, intent, and ability to make it happen. Tony Ryans name came up in conversations as someone we should meet. They know what they want.

Closing 130
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HiJiffy Launches a New Type of Hotel Chatbot with Unlimited Knowledge and Instant Updates

Hotel Speak

Smarter chatbot understands how guests communicate The hotel chatbot delivers accurate, context-aware answers by understanding both language and intent, using the most up-to-date information available. This approach allows consistency where needed, alongside flexibility at the local level.

Intent 91
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Direct Booking Strategies: How to Promote Your Booking Engine Effectively

STAAH

c) Speed Things Up A slow site kills intent. Highlight benefits like “Close to the venue,” “Book direct for free parking,” or “Weekend package deal.” b) Build Trust at a Glance Display secure site badges, guest testimonials, review scores, and booking guarantees. Aim for under 3 seconds.

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Larry Bryant appointed Director of Sales & Marketing at La Peer Hotel in West Hollywood

eHotelier

With fresh leadership at the helm, guests can expect service with more intention, guest experiences that satisfy and surprise, and a deeper cultural impact that extends beyond the hotel and into the local community of West Hollywood.

Sales 52
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How to Protect Your Rate Integrity: Making Your Direct Channel the Preferred Choice

Hotel Speak

This seamless correction helps eliminate friction that could otherwise derail a high-intent conversion. Being just slightly above the average rate can trigger aggressive responses from OTAs, therefore especially independents need to keep a close eye on how their positioning aligns with market trends.

OTA 65
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SURVEY: 70% of American Travelers Want to Skip the Front Desk

Hospitality Tech

VAIA boosts incremental revenue by offering timely upsell opportunities for room upgrades, spa appointments, dining reservations, and more - triggered automatically based on guest behavior and intent.

Travel 52
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Web Exclusive: Casetta brings new life to historic properties

Hotel Business

We are working closely with Electric Bowery to retain elements like the original stained-glass windows and cathedral-scale ceilings while weaving in rich details like hand-painted murals, antique furnishings and a hidden garden-style courtyard. A perfect example is Hotel Lucile, opening in Los Angeles Silver Lake neighborhood.

Intent 52