article thumbnail

Hotels can take a page from retail to beat the competition

Hotel Business

Where the retail sector could reinvent itself as “digital-first” through new services like eCommerce, curbside pickup or repurposing physical stores as socially distanced distribution centers, the travel sector, by its nature, relies on physical footfall. By James Brooke. Content and personalization are key. In closing.

Retail 59
article thumbnail

Medallia: 61% of consumers willing to spend more for personalized experiences

Hotel Business

has released the findings of its new research report, Understanding Personalization Efforts in the Hotel and Retail Industries. But generative AI technology is now making it possible for brands to automate insights and actions at scale to deliver more personalized experiences.” Medallia Inc.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Larger scale projects dominate Middle East in Q3

Hotel Business

Seventy-two percent of its pipeline is concentrated in the three highest chainscales: luxury, upper-upscale and upscale, which typically boasts larger scale projects. The post Larger scale projects dominate Middle East in Q3 appeared first on hotelbusiness.com.

Scale 52
article thumbnail

‘No area untouched’: Adina Town Hall to shut temporarily for ‘major’ renovation

Hotel Management

TFE Hotels’ Group Chief Operating Officer, Chris Sedgwick, described it as a “major scale project” and “a huge repositioning of the asset”, which is in line with TFE Hotel’s contemporary vision for the brand.

Retail 298
article thumbnail

Coogee Bay Hotel redevelopment gets green light after four years of negotiations

Hotel Management

The Panel approved the redevelopment following major changes to the original development application lodged in July 2021, which included an improvement of bulk and scale, a reduction in height, removal of a proposed supermarket, improvement of urban form and amenity, and reduced view loss.

Retail 130
article thumbnail

What Recruiting in the “New Normal” Looks and Sounds Like

Anthony Cole Training

While some businesses have hit rock bottom, some are thriving and hiring at scale. Businesses in customer care, retail, healthcare, digital marketing, and online training industries are actively hiring because of the new market demands. The COVID-19 pandemic has brought about many changes.

Hiring 202
article thumbnail

The Advantages of Dropshipping – Is it the Right Business Model For You?

Social Hospitality

Low startup costs When retailers are not responsible for purchasing and storing inventory, they can save money on the cost of materials and labor. Customers are unlikely to buy from a retailer that has the same product as scores of others, so it is essential to set your business apart through customer service and other means.

Business 130