eHotelier

JUNE 8, 2025

Markus Tauss will take over the management of the Lake Maggiore property on 1 June 2025 from Simon Spiller, who has passionately managed the Hotel Eden Roc for the past five and a half years, but left at his own request at the end of February 2025. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

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Hotel Business

NOVEMBER 19, 2024

Hospitality Ventures Management Group (HVMG), an Atlanta-based third-party hotel operator and investor, has expanded its executive team with the promotion of Cory Chambers to EVP, chief commercial and analytics officer. The company also promoted Maggie Rosa to VP, operations. Baldwin, a Curio Hotel in downtown Houston.

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Hotel Management

JULY 9, 2024

Leading a team of more than 200 staff is General Manager, David Alexander. It’s such a privilege and honour to be the General Manager for Novotel and Ibis Styles Melbourne Airport, the first new-build internationally branded hotels to open at Melbourne Airport in over two decades,” Alexander said.

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Hotel Management

JUNE 12, 2024

She returned to Australia in late 2022 after a 7-year tenure in Macau, as the General Manager Sales and Marketing for Sheraton Grand Macao and The St. TFE Hotels’ GM appointments TFE Hotels has announced several key Hotel General Manager appointments across their Adina, Vibe and Travelodge network in Australia and New Zealand.

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Demand Calendar

NOVEMBER 13, 2024

Strong Business Focus and Profit Generation Understanding : It is crucial for GMs to have a deep comprehension of the hotel's business mechanics. They need to understand what drives profitability, from revenue management and cost control to market positioning and strategic planning. Here are all the details.

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Hotel Management

DECEMBER 3, 2024

Luminous Living, which will offer premium property management services for owners, aims to disrupt the high-end lifestyle hotels category by raising the bar with “elevated guest experiences, seamless service, designer amenities, and an all-inclusive offering”.

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Hotel Management

OCTOBER 12, 2023

Several promotions at Pro-invest Group Pro-invest Group has made a number of management appointments across its hotels in Sydney and Melbourne. Experienced hotelier Bruce Ryde has been promoted to Cluster General Manager – Pro-invest Hotels, in addition to his position as General Manager of Kimpton Margot Sydney.

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Hotel Management

JANUARY 3, 2024

Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new General Manager of the hotel. He brings nearly two decades of hospitality experience, including expertise in identifying and capitalising on opportunities to build revenue.

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Demand Calendar

JULY 22, 2024

Or do you streamline your operations, optimizing every cost to ensure profitability despite the lower revenue? In this blog post, we'll explore these two fascinating scenarios, exploring their benefits and hurdles from a hotel management perspective.

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Demand Calendar

FEBRUARY 4, 2025

Guest Segmentation: Not All Guests Spend the Same: The temptation to fill rooms with any available guest often leads to revenue dilution. Tailor your offerings to meet your key segments' general needs and individual preferences.

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Hotel Management

MAY 2, 2023

APAC Revenue Management Summit 2023 – “Unstoppable” May 23 and 24 Are you looking to take your revenue management skills to new heights? Look no further than the APAC Revenue Management Summit , the must-attend conference for hospitality and tourism operators.

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Hotel Management

JUNE 1, 2023

Alan Christie has been named Area General Manager, Sri Lanka, taking responsibility for driving strategic performance of the three Radisson properties in the country. Christie brings over two decades of senior asset management experience most recently as Executive Vice President Advisory and Asset Management at JLL Singapore.

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Demand Calendar

NOVEMBER 11, 2024

Many hotels still rely on specialized, single-user systems managed by individual departments or team members. For instance, the revenue manager might use a dedicated revenue management system that only they can access, while the sales team uses a separate customer relationship management tool.

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Hotel Management

JULY 5, 2023

Ascott appoints GM Sales and Distribution Ascott Australia welcomes Jennifer Warn to the Senior Leadership Team following her promotion to General Manager Sales and Distribution. Her expanded role sees her take management of all of Ascott Australia’s sales and revenue team members.

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Lodging

SEPTEMBER 10, 2024

Cheney joined the company in 2007 and served as a general manager at multiple assets from Alaska to Colorado before joining the corporate team in 2011 as director of revenue management. DENVER, Colorado—Stonebridge Companies, LLC announced the promotion of Chris Cheney to Senior Vice President of Commercial Services.

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Hotel Management

AUGUST 7, 2023

Ovolo Hotels restructures marketing operations Ovolo Hotels has announced a new marketing and communications structure that will see a number of leadership changes across the region. Australian PR agency Reymond has been enlisted to manage communications for Ovolo’s Australian and New Zealand hotels, restaurants and bars in 2023. “It’s

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Hotel Management

NOVEMBER 1, 2023

As the first major accommodation operator to engage with the national accessibility body, Quest is tapping into the fastest growing travel sector in the country, with people with disability equating to AU$3.3

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Hotel Management

MAY 7, 2024

APAC Revenue Management Summit 2024 – “RISE UP” May 27 and 28 Join us at the APAC Revenue Management Summit 2024 – “Rise UP” on May 27 and 28. Ready to take your revenue management to the next level? Expect actionable insights and lots of discussion so you can implement immediately in your daily operations.

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Hotel Management

APRIL 3, 2024

Chris Kemlo joins The Calile as GM TFE Hotels has appointed experienced hotelier, Chris Kemlo, as General Manager of The Calile Hotel in Brisbane. My job will be to take a guest approach, people approach and a business approach to make sure we have the right systems and operational processes in place.

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Hotel Management

AUGUST 1, 2024

Karl Marshall joins InterContinental Melbourne The Rialto InterContinental Melbourne The Rialto has welcomed experienced hotelier Karl Marshall as its new General Manager. As a result, he has developed unique expertise in strategic and operational hotel leadership, working with diverse and multicultural teams worldwide.

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Hotel Management

JANUARY 29, 2024

City Edge Apartments – Box Hill “We believe that our commercial and franchising platform including revenue management services, global distribution offerings, sales and rewards program Choice Privileges will all greatly benefit the City Edge portfolio,” said Fraser.

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Hotel Management

DECEMBER 19, 2024

One year on from the launch of Trilogy Hotels, the independent management company is rounding out 2024 with 13 hotels under management totalling over 2,500 rooms and overseeing $165 million in revenue. I was working on the investor side and getting quite frustrated with the relationship between an investor and an operator.

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Lodging

FEBRUARY 1, 2024

“Oracle OPERA Cloud provides an integrated hospitality platform that enables companies, like Marriott, to deliver exceptional guest experiences while supporting increased efficiency and revenue growth across their operations,” said Alex Alt, executive vice president and general manager of Oracle Hospitality.

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Demand Calendar

FEBRUARY 19, 2025

This blog is only for hoteliers who want to grow revenue and increase profits. Here are three reasons why adopting BI will actively help hoteliers grow revenue and profitability: Identifying the Most Profitable Guests: Leveraging data to pinpoint which guest segments drive higher revenue and deliver more substantial profit margins.

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Hotel Management

MARCH 12, 2024

TFE Hotels announces raft of GM appointments TFE Hotels has made several key General Manager appointments across its Australian and New Zealand network. After almost seven years with TFE, Emma Sutherland has taken on her first Hotel Manager role as the General Manager of Vibe Hotel Sydney Darling Harbour.

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Hotel Management

JULY 21, 2024

Vivek Bhalla, who has been with the company since 2016, has been promoted to IHG’s Managing Director, SEAK with responsibility for more than 120 hotels across 10 brands, and a pipeline of over 90 properties. He has also held commercial and operations roles for a range of hospitality companies across Asia Pacific.

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SiteMinder

MARCH 16, 2025

What is a hotel operations manager? A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. What does a hotel operations manager do?

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SiteMinder

APRIL 25, 2024

With every passing year, revenue management is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. The exact genesis of yield management (now revenue management) in the hospitality sector is hotly debated,” says Stuart-Hill. “The

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Demand Calendar

SEPTEMBER 5, 2024

Today, hotel general managers seek the feeling of control. The pressure to maintain high guest satisfaction, maximize total revenue, and keep operational efficiency in check has only grown. A Business Intelligence (BI) tool provides real-time insights, empowering general managers to make smarter, faster decisions.

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eHotelier

FEBRUARY 1, 2023

Nour Laasri has been appointed Marriott International’s new Area General Manager, Houston, and General Manager for Marriott Marquis Houston. In his role as General Manager, Laasri will act as the primary strategic leader for the 1,000-room Marriott Marquis Houston.

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Demand Calendar

DECEMBER 4, 2024

In Part 2 , we explore how BI enhances revenue generation and cost management from when guests arrive through their departure and beyond. The arrival , stay , departure , and post-stay phases present numerous opportunities to optimize operations, personalize guest experiences, and foster long-term loyalty.

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Demand Calendar

JUNE 12, 2024

In today's data-driven world, revenue analytics has emerged as a pivotal tool for hotels aiming to improve guest satisfaction, optimize revenue strategies, and enhance operational efficiency. By harnessing the power of data, hotels can transform their revenue management practices and drive sustainable growth.

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Hotel Management

APRIL 10, 2025

Delegates can expect power sessions on revenue management, the intelligent guest journey,on-property technology andOTAs, as well as a Q&A with Agilysys, Sales Engineer, Asia Pacific, Chris Ormiston, on boosting profitability and guest satisfaction.

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Demand Calendar

JUNE 17, 2024

The data generated by modern hotel operations – from booking patterns and guest preferences to room occupancy rates and ancillary revenue streams – is often scattered across various siloed systems. Transitioning from intuition to data isn't always easy, but it's becoming increasingly essential.

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Demand Calendar

MARCH 19, 2024

The main argument of this blog post is simple but essential: hotels focus too much on room revenue, ignoring other valuable sources of income. Full-service hotels have various revenue-generating opportunities, such as food and beverage operations, spa services, and event hosting.

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Demand Calendar

JUNE 14, 2023

By harnessing the wealth of data within the system, hotels can gain unparalleled insights into guest behavior, optimize revenue streams, elevate operational efficiency, and foster exceptional guest experiences. The untapped benefits awaiting hotels that maximize the use of their PMS are transformative.

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Demand Calendar

DECEMBER 7, 2023

The shift to guest-centric revenue management presents challenges and opportunities, particularly for revenue managers who have long operated within the frameworks of traditional methodologies. It's about evolving from a numbers-focused viewpoint to one that deeply empathizes with and anticipates guest needs.

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