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Marketing Campaign Innovative Collaboration Environmental Program PEOPLE AWARDS – AUSTRALIA AND NEW ZEALAND/SOUTH PACIFIC (Certificate Awarded) Australian winner awarded in Sydney. See NZ-Pacific winners awarded in Auckland here. See NZ-Pacific winners awarded in Auckland here.
Strong Business Focus and Profit Generation Understanding : It is crucial for GMs to have a deep comprehension of the hotel's business mechanics. They need to understand what drives profitability, from revenuemanagement and cost control to market positioning and strategic planning.
New Zealand hotelier Chris Dickinson has introduced a new luxury accommodation brand to the market with four Auckland properties slated to launch within the first half of 2025. We go above and beyond to deliver exceptional experiences and service for guests, and provide premium property management for owners to optimise financial returns.”
In their respective new roles, Chambers will work with the team to build and drive cross-functional strategies to better serve hotel generalmanagers, their teams and hotel owners, and Rosa will spearhead the operational performance of a portfolio of full-service and select-brand hotels while fostering relationships with owners.
Cheney joined the company in 2007 and served as a generalmanager at multiple assets from Alaska to Colorado before joining the corporate team in 2011 as director of revenuemanagement.
Ovolo Hotels restructures marketing operations Ovolo Hotels has announced a new marketing and communications structure that will see a number of leadership changes across the region. As previously reported by HM , Alexander Barnett has been appointed Marketing Communications Director for Australia.
Hotel revenuemanagers call these fluctuations seasonal and day-of-the-week demand variations. So if a hotel depends on travel reasons to the destination, which is the role of marketing and revenuemanagement? There is no reason to go to the beach and no demand for overnight accommodation.
Ten years on from the launch of Capstone Hotel Management, Founder and Managing Director, CLARE DAVIES, spoke to RUTH HOGAN about market competition, strategic partnerships and the future of hotels. I’ve been a GeneralManager and later became a major shareholder in a resort in Nelson.
With every passing year, revenuemanagement is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. The exact genesis of yield management (now revenuemanagement) in the hospitality sector is hotly debated,” says Stuart-Hill. “The
To stay ahead, hotels must evolve from basic room revenuemanagement to a more comprehensive, profit-oriented approach that encompasses all revenue streams and considers the profitability of each customer segment. This blog will outline three critical steps to achieve profit-oriented revenuemanagement.
City Edge Apartments – Box Hill “We believe that our commercial and franchising platform including revenuemanagement services, global distribution offerings, sales and rewards program Choice Privileges will all greatly benefit the City Edge portfolio,” said Fraser.
From leading revenuemanagement at high-end hotels to transitioning into the innovative world of travel technology, Prayoga continues to push the boundaries of his career with STAAH. He appreciates the chance to continue working in the realm of revenuemanagement and sales, but in a dynamic and progressive environment.
Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new GeneralManager of the hotel. Nicole Burg Three appointments to the Business Development team include the appointment of seasoned hospitality professional Mely Liu as Group Business Development Manager.
A quick search on the internet yields a wide range of definitions for ‘revenuemanagement’. Some of these take a theoretical, almost academic approach and, in several instances, there are iterations of revenuemanagement’s classic definition: ‘selling the right room, to the right guest, at the right time, for the right price’.
In this blog post, we will address four challenges in revenuemanagement: incomplete data, the influence of cognitive biases on decision-making, the effects of knowledge and skill gaps, and the issues associated with black-box systems.
Growing revenue from meetings and events requires essential collaboration between Marketing, Sales, and RevenueManagement : Marketing : Targets and attracts the right audiences and event types. RevenueManagement : Aligns pricing, forecasting, and availability to optimize delegate volume and spending.
The New Zealand and Pacific property categories awarded in Auckland on November 1 include the following: Property Awards New Zealand Apartment Hotel New Zealand Regional Property New Zealand Meetings and Conferencing Property New Zealand Boutique Hotel New Zealand Midscale Hotel New Zealand Upscale Hotel New Zealand Luxury Hotel New Zealand Lodge New (..)
The generalmanager's job is to align all team members toward the same goal, find relevant knowledge and skills, and make the team highly productive. A young and ambitious generalmanager would like to fix these things himself.
Ciaran Gribbin performing at the 2022 HM Awards New Zealand / Pacific property categories being awarded in Auckland on November 1 include: -New Zealand Apartment Hotel -New Zealand Regional Property -New Zealand Meetings and Conferencing Property -New Zealand Boutique Hotel -New Zealand Midscale Hotel -New Zealand Upscale Hotel -New Zealand Luxury (..)
New Zealand / Pacific property categories being awarded in Auckland on November 1 include: -New Zealand Apartment Hotel -New Zealand Regional Property -New Zealand Meetings and Conferencing Property -New Zealand Boutique Hotel -New Zealand Midscale Hotel -New Zealand Upscale Hotel -New Zealand Luxury Hotel -New Zealand Lodge -New Zealand Hotel Bar (..)
Delegates can expect power sessions on revenuemanagement, the intelligent guest journey,on-property technology andOTAs, as well as a Q&A with Agilysys, Sales Engineer, Asia Pacific, Chris Ormiston, on boosting profitability and guest satisfaction.
The generalmanager must remove three significant obstacles that make it difficult for hotel salespeople to sell. The second obstacle is poor time management because most processes are manual. The third is the need for tight collaboration with marketing and revenuemanagement due to conflicting agendas.
Most recently, she served as Hotel Manager, overseeing the propertys operations, group sales, and revenuemanagement, driving significant growth and delivering exceptional guest satisfaction. This exceptional property represents a unique proposition within the luxury hospitality market.
The benefits are manifold when marketing, sales, and revenuemanagement align their strategies and objectives. It also enables a more comprehensive understanding of customer needs and preferences, which is crucial in today's customer-centric market.
“Choice delivers the consumer confidence that comes with a trusted brand, so guests know what they’re getting every time they stay,” said M&G Group GeneralManager, Greg Winston. “It The revenuemanagement provided by Choice gives us an unemotional set of eyes and removes the personal attachment from the equation.”
Headed up by Scott Boyes as CEO, Tony Ryan as Executive Chairman and Grant Alchin as Chief Operating Officer, the trio bring a collective industry experience of more than 90 years, extending across operations, commercial and legal, finance and asset management. Add to that, a growing team of experienced hotel industry leaders.
By empowering generalmanagers, focusing on performance management and leveraging our scale, we ensure operational excellence and drive sustainable growth for our stakeholders. At Aimbridge, our focus on our owners as our primary customers defines our approach to hospitality, said Craig S. Smith, CEO, Aimbridge Hospitality.
It’s a big toolbox,” says Greg Winston, Group GeneralManager of M&G Group, explaining why he’s chosen to continue expanding the Group’s collection of hotels with Choice Hotels. Nick uit den Bogaard, Managing Director at Comfort Resort Blue Pacific in Mackay has been with Choice Hotels for over 18 years.
Exclusive: Marriott appoints luxury leader to new dual role Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and GeneralManager at W Melbourne.
“This new hotel embodies Dusit’s commitment to gracious hospitality rooted in Thai values, while embracing the cultural richness and natural beauty of Sichuan,” said Mr Luke Lu, GeneralManager, Dusit Hotel AG Park, Chengdu.
Melissa Arana has been named VP, revenue strategy, and Denise Hanas has been named corporate director, marketing strategy. Melissa and Denise’s new roles are integral in our overall Revenue Excellence commercial strategy,” said Cory Chambers, chief commercial officer/SVP, business intelligence, HVMG.
This brings us to a fundamental question that keeps revenuemanagers and generalmanagers awake at night: Does charging more inevitably lead to harsher guest reviews? Balancing enhances profitability and safeguards your long-term position in a competitive market. Finding clear answers is challenging.
Pro-invest adds broad range of industry talent to revenue team Donna Rodios Pro-invest Hotels has made three key appointments to its revenue team, with the addition of Donna Rodios as Head of Revenue, Kelly Brady as Portfolio Revenue Director, and Kate Heather as Portfolio RevenueManager.
Hotel management and development company First Hospitality has promoted Jenna Fishel to chief commercial officer (CCO). In this elevated role, she will lead the companys overall commercial strategy, ensuring a seamless integration of revenuemanagement, sales and marketing efforts.
Therefore, the revenuemanagement system should take the first shot at forecasting. The second opinion is that the revenuemanager will add the human touch based on extensive experience from the destination and the hotel. Forecasts should be reasonably accurate, but they will never be entirely correct.
The new leaders will focus on continuing to elevate and enhance the guest experience across all properties and strengthening the company’s marketing and revenue operations. He brings more than 15 years of experience in marketing working in both hospitality and retail for brands like Hyatt, Target and Sears.
This blog post delves into a fresh perspective on hotel comp sets, exploring how to segment the market more effectively, adapt to varying guest patterns, and incorporate advanced revenuemanagement strategies.
Outdated approaches may have served you well in the past, but they are no longer sufficient in today's fast-paced and competitive market. By adopting advanced technology and analytics, hotels can unlock new opportunities to optimize pricing, improve occupancy, and elevate room revenue.
Revenue performance management encompasses various activities to optimize revenue through strategic pricing, inventory management, marketing, and sales practices. This comprehensive approach ensures that hotels maximize their revenue potential despite market uncertainties.
The pandemic-induced layoffs created a talent gap in essential roles like marketing, sales, and revenuemanagement. These roles are pivotal in understanding market trends, devising potent strategies, and driving profitability, particularly in the industry's current recovery phase.
Currently, the company manages The Oceanic Sportel in Phuket, ViengTara VangVieng Resort, and SENGLAO BOUTIQUE HOTEL in Laos. We talked with Mr. Ton – Apichet Ongsri, Founder and GeneralManager of CHAP Hospitality Management Company Limited and CHAP Hotels Co.,
Boise, ID-based management company Resolute Road Hospitality has expanded its leadership team with the additions of Sergio Cardenas as corporate director of sales and revenuemanagement and Amanda Schaus as chief legal officer. He will temporarily maintain his responsibilities as generalmanager of the DoubleTree in Bend, OR.
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