Skift Blog

MAY 13, 2023

Skift Take: AI news drove headlines this week, from Expedia, to Google, and even to Skift. Click through for a summary of the top stories.

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Travel 323

Hospitality Net

MAY 16, 2023

Magnuson Hotels is pleased to announce the promotion of Adnan Malik to the position of Chief Revenue Officer (CRO). In his new role, Malik will oversee the company’s revenue management strategy and drive initiatives to enhance revenue growth across the organization.

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Revenue Revenue Management Hotels Management 290

Lodging

MAY 17, 2023

InterContinental Hotels Group (IHG) announced that Jolyon Bulley will succeed Elie Maalouf as Americas CEO. Bulley is currently IHG’s CEO for the Greater China region, and also the group’s transformation lead for Luxury & Lifestyle. The appointment follows the announcement on May 5 that Maalouf will become IHG’s group CEO on July 1 following Keith Barr’s decision to step down to return with his family to the United States.

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Hotels 277

Hotel Management

MAY 16, 2023

With curated wine experiences in high demand, HM spoke to hotel sommeliers to get an insight into key trends in the world of wine. Here, The Ritz-Carlton, Perth Sommelier, Camilla Luzzi, shares an insight into her role and discusses the wine experience at the hotel’s new Club Lounge. The Ritz Carlton Perth Club Lounge Bar How did you get into this area?

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Skift Blog

MAY 14, 2023

Skift Take: First-mover advantage from online travel companies in generative AI might not hold up over the long-term. The chessboard may get overturned. Still, getting out there first doesn't hurt.

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Travel 322

Hospitality Net

MAY 19, 2023

American hotels support 8.3 million American jobs, which is equivalent to nearly one in 25 U.S. jobs, according to an economic analysis released today by the American Hotel & Lodging Association and Oxford Economics.

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Hotels 275

Hotel Management

MAY 16, 2023

Accor has signed a deal with asset management company APH Holding to introduce a new-build Novotel in the Melbourne suburb of Box Hill. The 132-room Novotel Melbourne Box Hill, which is set to open in January 2025, will feature conference and events facilities including a 200-capacity ballroom, as well as an all-day dining restaurant, lobby bar/café and rooftop bar.

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Skift Blog

MAY 15, 2023

Skift Take: Tourism boards are always trying to keep up with how visitors are finding and interacting their content. The Google Analytics update should make this easier. Hopefully, they can actually capitalize on the new information.

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Tourism Market Marketing 315

Hospitality Net

MAY 15, 2023

Hyatt Hotels Corporation (NYSE: H) today announced the openings of Secrets Sunny Beach Resort & Spa, Dreams Sunny Beach Resort & Spa, AluaSun Helios Beach, and Alua Helios Bay, representing the entry of the Inclusive Collection, part of World of Hyatt, into a third European country, complimenting the existing presence of Hyatt’s all-inclusive resort brands in Spain and Greece.

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Resorts Branding Hotels 264

Lodging

MAY 16, 2023

Picture this: A person browsing a hotel’s website studies the property online. You might think they’re carefully planning a visit, but that’s not the case. In fact, they don’t intend to show up at the establishment at all. Instead, they’re preparing to sue the hotel—and hundreds of others—in an effort to win fees just for filing the lawsuit. Situations like this are known as “tester” lawsuits, and hotels are among the thousands of businesses hurt […] The post Fighting Frivolous Lawsuits: S

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Hotels Business Hospitality 264

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Hotel Management

MAY 15, 2023

Australian-owned global fund manager Salter Brothers is growing its luxury hotel portfolio with the acquisition of Escarpment Group’s five boutique properties in NSW. The portfolio, totalling 237 rooms, includes hotels and estates located across tourism hotspots the Blue Mountains and Hunter Valley regions. Parklands Country Gardens and Lodges, Blackheath Lilianfels Resort and Spa (89 rooms), The Hydro Majestic Hotel (84 rooms), Echoes Boutique Hotel (14 rooms), Parklands Country Gardens and Lod

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Tourism Hotels Resorts Management 264

Skift Blog

MAY 17, 2023

Skift Take: While it’s still too early to say when business travel could make a full recovery, smaller businesses drove some important trends in the first quarter.

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Hospitality Net

MAY 15, 2023

Under the theme ’Tourism for Rural Development: A Practical Approach to Strategy and Product Development’, the three-day session was held at the UNWTO Regional Office for the Middle East in Riyadh to address the underlying needs for continuous skills development for ensuring up to date learning, adaptation, and innovation.

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Tourism 264

Lodging

MAY 18, 2023

HERSHEY, Pennsylvania—Shaner Hotels announced the acquisition of the 86-room Hampton Inn & Suites by Hilton Hershey in Pennsylvania. Shaner also will operate the property and plans to implement $1.2 million in renovations to completely remodel guestrooms. Additionally, the company announced that it will break ground on another hotel—a TownePlace Suites—in the coming months.

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Hotel Management

MAY 18, 2023

Rydges Wellington appoints new GM EVT has announced the appointment of Shannon Craig to the general manager position at Rydges Wellington. Craig, who returns to New Zealand after two decades living and working in Australia and the UK, will also take on the role of Area General Manager for Rydges Rotorua and Arawa Park Hotel Rotorua. “We are delighted to have lured Shannon back to Wellington as she is a highly regarded and extremely accomplished addition to our New Zealand operations,” said EVT H

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General Manager Management Business Operations 246

Skift Blog

MAY 14, 2023

Skift Take: Forget spas and cocktail bars. Indoor kitchens are the must-have perk at U.S. hotels now. Marriott, Hilton, Hyatt, and Wyndham are smart to bet that the long-stay trend will be here for the long term.

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Hospitality Net

MAY 16, 2023

Leading hospitality brands have agreed on a shared vision for a prosperous and responsible sector that gives back to the destination more than it takes, signalling the dawn of a new era for the once-fragmented hospitality industry.

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Hospitality Branding 264

Lodging

MAY 18, 2023

Hotels have always taken a strategic approach to selling rooms to drive demand and optimize room revenue. They should be taking that same approach to their parking asset. At Towne Park, we evaluate the impact of parking the same way hotels evaluate room revenue; we call it RevPAS or revenue per available space, which provides a metric for optimizing parking for the greatest return.

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Revenue Hotels Operations 258

Advertiser: ALHI

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

Travel

Hotel Management

MAY 17, 2023

Langham Hospitality Group has announced Bob van den Oord as its next Chief Executive Officer, succeeding Brett Butcher, who is stepping down from the position. Butcher, an Australian national, took up the Chief Executive Officer in 2021 seven years after he departed the organisation from the same role. He will retain responsibilities within Great Eagle as well as CEO of Langham Hospitality Investment Ltd.

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Skift Blog

MAY 18, 2023

Skift Take: Egypt believes it's well-positioned to take advantage of the surging interest in medical tourism, but it needs to make treatment more affordable in the face of increasing competition.

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Tourism 287

Hospitality Net

MAY 15, 2023

As we move into the period between spring and the post-Memorial Day summer kickoff, U.S. hotel industry occupancy showed an expected and modest decline of 1.4 percentage points (ppts) from the prior week. Performance remained strong relative to last year with occupancy of 65.2% growing 1.2 ppts from the matched week last year.

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Occupancy Hotels 262

Lodging

MAY 17, 2023

President and CEO Mark Laport founded Concord Hospitality Enterprises Company in 1985 as both a hotel management and development firm. He recently shared with LODGING how he—like so many others—stumbled into hospitality and then proceeded to build what is now one of the largest hospitality companies in North America, with hotels in both the United States and Canada.

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Hospitality Management Hotels Branding 246

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Market

Hotel Management

MAY 16, 2023

Flight Centre Travel Group (FCTG) is bolstering its luxury leisure offering with the acquisition of travel event Luxperience from Diversified Communications Australia. FCTG Global CEO of Leisure, James Kavanagh, said Luxperience is ‘the right fit’ for the business. “Luxperience is very well-known in Australia and New Zealand, it has a strong reputation as a great quality annual hosted buyer event connecting high-end experiential travel advisors with elite suppliers,” he said.

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Events B2B Travel Business 245

Skift Blog

MAY 15, 2023

Skift Take: The 787-9 Dreamliner, the new flagship aircraft for Hawaiian Airlines, offers a multitude of intricately designed features to honor Hawaiian history.

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Hospitality Net

MAY 16, 2023

Conservation-focused luxury travel company andBeyond has announced that one of its most iconic lodges, Phinda Forest Lodge, situated in andBeyond Phinda Private Game Reserve, KwaZulu Natal, South Africa, is due to undergo an extensive rebuild. The property, which was lauded as one of the first true eco-lodges at the time of its construction, will be reimagined within the context of the contemporary luxury safari, while retaining subtle references to its original ’Zulu-zen’ décor with a new elega

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Construction Travel 261

Lodging

MAY 16, 2023

CHICAGO—The global luxury hospitality industry is undergoing a transformation as luxury hotels have risen in popularity in tandem with rising global wealth and consumers’ increased prioritization of experiences. The number of luxury hotel brands and supply has increased by more than one million rooms over the past 40 years. Investors have taken notice as luxury hotels have become an institutional investment and changing consumer preferences give rise to new investment opportunities.

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Consumer Hotels Hospitality Branding 246

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

Hospitality

Anthony Cole Training

MAY 19, 2023

In this blog article, we discuss the best advice sales managers can give their salespeople, and that is to "keep moving." If you want to increase sales within your organization, you must keep moving throughout the ups and downs, the missed opportunities, the clients who "ghost" you, and more.

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Skift Blog

MAY 18, 2023

Skift Take: India’s booming aviation market coupled with sustained economic growth have made global hospitality titans check into the country with a robust pipeline of hotels over the next five years.

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Pipeline Hotels Hospitality Market 273

Hospitality Net

MAY 16, 2023

Accor, a world-leading hospitality group, in partnership with Erth Real Estate Company, today announced that it will open three new hotels in Riyadh, Kingdom of Saudi Arabia, as part of a new master planned development project. The forthcoming luxury hospitality community will include a 230-key Raffles hotel, a 250-key Sofitel Serviced Residence, and a 60-villa MGallery resort, all set to open by 2027.

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Real Estate Retail Resorts Hotels 257

Lodging

MAY 15, 2023

DALLAS—Stress in the banking system and financial market volatility continued to slow commercial real estate lending activity in the first quarter of 2023, according to the latest research from CBRE. The CBRE Lending Momentum Index, which tracks the pace of CBRE-originated commercial loan closings in the United States, declined by 33 percent from the fourth quarter of 2022 and 53.5 percent when compared with the strong loan volume of a year earlier.

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Real Estate Closing Market Marketing 245

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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