Anthony Cole Training
JANUARY 26, 2023
This year, we're celebrating a huge milestone- 30 Years of Anthony Cole Training Group. In 1993, Linda and Tony Cole decided to start their own training and development company. In this video, Tony shares 5 things that have helped us grow and serve others in these 30 years.
Are Morch
JANUARY 23, 2023
What are the most important restaurant management skills? It takes a special kind of soul to become a restaurateur. Many career journeys in the restaurant business have a stop at the position of manager. Some people happily spend the rest of their lives as managers, while for others it’s just one stop on a much […] The post Restaurant Management 101: 8 Tips for Running a Successful Restaurant appeared first on Are Morch, Digital Transformation Coach.
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Hotel Financial Coach Blog
JANUARY 22, 2023
Click on image to learn more The Two Principle Financial Statements and the Link Coming Soon – The Prosperous Hotelier Complimentary Discovery Call – [link] Video Course Links: [link] [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic Hospitality Financial Leadership Workshops Keyn
Hotel Business
JANUARY 23, 2023
A new report by World Travel & Tourism Council (WTTC) and Trip.com Group, together with Deloitte, reveals a heightened appetite for sustainable tourism among consumers, with 69% of travelers actively seeking sustainable travel options. In this follow-up report, WTTC joined forces again with leading global travel service provider, Trip.com Group and its major consumer brands Trip.com, Ctrip and Skyscanner, with additional data sourced from Deloitte, to analyze the trends that shaped the Trave
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
eHotelier
JANUARY 25, 2023
Here are the top 10 control points to ensure you are not missing any dollars in your hotel. Failure to follow these controls will cost you by increasing your expenses.
Are Morch
JANUARY 25, 2023
As a business owner, one of the keys to getting your customer’s attention and also showcasing your in-store merchandise is to use price tags. They are an effective way to do this. Price tags have an important role in marketing your products directly to customers. Apart from telling them the actual price, they are made […] The post 5 Ways Price Tags are Essential to Your Growing Business appeared first on Are Morch, Digital Transformation Coach.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Business
JANUARY 27, 2023
Market intelligence and analytics firm Kalibri Labs has named former Hotel Effectiveness executives Del Ross and Dennis Shaw to the roles of COO and CFO, respectively. Chris Wood has also joined the executive team as chief technology officer. “We are working to support the industry by developing the emerging discipline of commercial strategy to enhance our client’s proactive pursuit of higher profit contributions,” said Cindy Estis Green, CEO/cofounder.
eHotelier
JANUARY 23, 2023
Keeping the guests and staff safe during a fire only requires some preventative planning and help from experts. Then if a fire does happen, you know that your hotel will be safe as will the people inside.
Refine
JANUARY 27, 2023
Travelers looking to book their holidays spend countless hours researching locations, transportation methods, itineraries, and accommodation options. Especially when booking a hotel, they're faced with a large variety of choices—and they will choose the one they resonate with best. You need to differentiate yourself from the crowd and ensure you are the top choice for The post 6 Ways Hoteliers Can Offer a Personalized Digital Guest Experience appeared first on Revfine.com.
STAAH
JANUARY 24, 2023
The hospitality industry is increasingly leveraging AI technologies to streamline its customer service operations and enhance its guest experience. Ever since ChatGPT launched in November 2022, ChatGPT has been trending online, and let us help you be on top of it. So what exactly is ChatGPT? ChatGPT by OpenAI uses a combination of AI-based natural language processing (NLP) and machine learning (ML) to provide users with an intuitive and personalized experience while they interact with the chatbo
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hotel Business
JANUARY 27, 2023
IHG Hotels & Resorts (IHG) recently celebrated the topping of of the forthcoming InterContinental Hotels & Resorts luxury hotel in Bellevue, WA. The hotel, which broke ground in January 2020, will mark the IHG Luxury & Lifestyle Collection brand’s Pacific Northwest debut upon its projected fourth-quarter opening. Featuring 208 rooms, InterContinental Hotel – Bellevue at the Avenue will occupy nine floors of a 26-story tower within the Avenue mixed-use complex in Bellevue’s retail and
eHotelier
JANUARY 26, 2023
The current situation requires us to plan for changes: if your planning is thorough but flexible, it is likely to be more agile, which makes it far more future-proof.
Refine
JANUARY 25, 2023
It is essential for owners and marketers to keep pace with the latest hotel trends, because new technology, shifting social attitudes, demographic changes and emerging economic realities are all fundamentally altering how hotels and their customers do business. The COVID pandemic still has some influence in customer priorities and has forced hotels to adapt.
Inn Quest
JANUARY 26, 2023
Hotel automation uses tools that automate various tasks, allowing the hotel staff to focus on more important things by saving time and resources. Several day-to-day operational processes are now automated by hospitality professionals of all levels, including proprietors, operators, top executives, and sales coordinators. In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector.
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Hotel Business
JANUARY 25, 2023
According to Knowland ‘s U.S. Meetings Recovery Forecast (MRF) and associated Top 25 U.S. Meetings Recovery Forecast (MRF25), meeting volume outperformed in Q4 2022. The company also shifted the 2023 forecast higher than was predicted in Q3 2022. “The fourth quarter outperformed the Knowland forecast by 8.4%, driven by top market growth,” said Kristi White, chief product officer, Knowland. “Additionally, both November and December exceeded 2019 numbers.
eHotelier
JANUARY 22, 2023
There’s a great demand for experiences that immerse guests in nature and a heavy emphasis on experiential design, which will continue to define hospitality in 2023.
Refine
JANUARY 26, 2023
Consistently placing your inventory in the most profitable channels is essential for successful distribution. Yet distribution remains one of the most complex tasks facing hoteliers. Hotel profitability is correlated directly with the deployment of effective distribution strategies, ones that are resilient and adaptable to real-time. Here are a few ways for your hotel's distribution team The post 7 ways to Optimize Your Hotel’s Distribution Strategy appeared first on Revfine.com.
Up Hotel
JANUARY 27, 2023
The hotel and hospitality industry has been rapidly evolving over the past few years as technology advances. Artificial intelligence (AI) has emerged as a powerful tool that has been making serious waves in the digital marketing world. With its ability to analyse customer data, predict customer behaviour, and write entire articles with an extremely impressive level of accuracy, AI is transforming the landscape, with more marketers beginning to incorporate it into their strategies.
Advertiser: ALHI
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
Hotel Business
JANUARY 24, 2023
According to the fourth-quarter U.S. Construction Pipeline Trend Report from Lodging Econometrics (LE), the market with the largest hotel construction pipeline by projects is Dallas with a record high count of 176 projects, accounting for 20,790 rooms. Following Dallas is Atlanta with 145 projects/18,100 rooms, Los Angeles with 122 projects/19,419 rooms, Phoenix with 116 projects/16,229 rooms and Nashville with 106 projects/14,198 rooms.
eHotelier
JANUARY 24, 2023
Hyatt Hotels Corporation announced today that a Hyatt affiliate has entered in a management agreement with a Mori Building affiliate for Hotel Toranomon Hills, which will be located at the heart of Tokyo’s emerging business center as part of the new Toranomon Hills Station Tower. Slated to open in late 2023, the 205-luxury hotel will debut The Unbound Collection by Hyatt brand in Tokyo and will mark the second hotel within The Unbound Collection by Hyatt brand in Japan, further demonstrating Hy
Guest Centric
JANUARY 27, 2023
Reading Time: 2 minutes Following the launch of our powerful Magnetic Rate Plans interface, hotels can now also experience Guestcentric’s new and improved Hotel Reservations area! Learn from our CTO Sérgio Serra why this dynamic interface reflects our continuous investigation into how hoteliers are using our Central Reservation System. One of the main reasons why we made this development.
Up Hotel
JANUARY 27, 2023
The hotel and hospitality industry has been rapidly evolving over the past few years as technology advances. Artificial intelligence (AI) has emerged as a powerful tool that has been making serious waves in the digital marketing world. With its ability to analyse customer data, predict customer behaviour, and write entire articles with an extremely impressive level of accuracy, AI is transforming the landscape, with more marketers beginning to incorporate it into their strategies.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hotel Business
JANUARY 23, 2023
As the hospitality industry came out of the pandemic, two areas seemed to come into focus—health and wellness and the labor shortage. Guests want to make sure that they are focusing on themselves and their bodies, whether by working out or focusing on ways to deal with the toll that stress can put on their bodies. HydroMassage has found a way to help hotel guests do this—without the need for the specialized staff that may not be easy to find—but with the added benefit of being able to offer gues
eHotelier
JANUARY 23, 2023
Northstar Travel Group ("Northstar"), the largest information services, data, events, and marketing solutions company focused exclusively on the travel industry, has promoted Mary Pat Sullivan to the position of Executive Vice President of Marketing for the Travel Group. Sullivan was most recently Senior Vice President of Marketing for the Retail Travel Group at Northstar.
Boutique Hotel News
JANUARY 27, 2023
USA: Aspen Skiing Company has rebranded its hospitality division, formerly The Little Nell Hotel Group, to Aspen Hospitality. Three years ago, Aspen Skiing Company (also known as Aspen Snowmass), introduced its hospitality division The Little Nell Hotel Group, which encompassed two hotel brands: The Little Nell and Limelight Hotels. The current portfolio of owned and operated hotels are located in mountain resort communities with plans to expand into urban and resort communities.
Experience Hotel
JANUARY 26, 2023
Comment augmenter vos ventes supplémentaires (services, packages, etc.) ? Quel outil pour commercialiser autres chose que vos chambres ? Dans cette étude ce cas… Nous vous racontons comment un hôtel a automatisé l’offre de services et de produits complémentaires, lui permettant en 2022 de vendre 639 services supplémentaires, pour un CA de 15 984 €.
Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation
Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.
Hotel Business
JANUARY 23, 2023
Resorts World Las Vegas is a massive resort that includes three separate Hilton hotels—Las Vegas Hilton, Conrad Las Vegas and Crockfords Las Vegas—totaling 3,500 rooms, a more than 117,000-sq.-ft. casino floor, a 5,000-capacity concert and entertainment venue and approximately 70,000 sq. ft. of retail space called The District. Setting up the lighting for this immense property was quite the undertaking.
eHotelier
JANUARY 27, 2023
Revenue management isn’t siloed, it needs to look at data across departments and understands the context for those numbers.
Boutique Hotel News
JANUARY 27, 2023
After a topsy-turvy 2022, here are the major hospitality and real estate trends we expect to see in the year ahead, some more unexpected than others. IHM’s editorial team (George Sell – editor-in-chief at IHM , Paul Stevens – editor of ShortTermRentalz , and Eloise Hanson – editor of Boutique Hotel News ) – reports. Z is for zero carbon Probably the biggest issue facing the real estate sector – and by extension travel and tourism – is reaching net zero carbon
Experience Hotel
JANUARY 26, 2023
Comment récupérer les adresses e-mails clients qui réservent dans votre hôtel via les OTAs ? Dans cette étude ce cas… Nous vous racontons comment un hôtel à récolté 695 adresses e-mail vérifiées en quelques mois, et est passé de 20 à 60% de taux de récupération des adresses e-mails des clients. N’hésitez pas à nous contacter si vous avez besoin d’informations.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
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