Sat.Jun 10, 2023 - Fri.Jun 16, 2023

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CheapOair Offers Savings Accounts for Trips as an Alternative to Going Into Debt

Skift Blog

Skift Take: Save Now, Buy Later may contribute more to traveler well-being than having to worry about the bills later from a trip that you really couldn't afford. Anyway, it's a novel way in travel to market vacations.

Travel 300
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E-Bikes: An Emerging Amenity for Hotels

Lodging

In today’s competitive lodging environment, hoteliers must think outside the box to reignite guest excitement, implementing new experiential amenities to deliver memorable services. While pools, WiFi access, and gyms once delighted visitors, such amenities are now considered standard or—at the very least—expected. However, one amenity that is growing in popularity, boosting guest experiences, and meeting expectations for high-tech, sustainable options is the on-site offering of bikes and electri

Hotels 289
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Exclusive: hotel market expansion to peak in next 12 months, says CBRE

Hotel Management

As part of HM’s 2023-24 Development Outlook, CBRE Hotels Managing Director – Capital Markets, Michael Simpson, and Pacific Head of Hotels Research, Ally McDade, discuss the challenges and opportunities that lie ahead in the Australian hotel market. The Australian hotel market’s expansionary phase experienced over the last 10 years is set to peak in the next 12 months.

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Hotelogix takes Hotel Tech Drive to Phuket to discuss Full Stack Solutions

Hospitality Net

Hotelogix, a globally leading cloud-based hospitality technology provider, will organise Hotel Tech Drive on 20 June in Phuket, Thailand. It will take place at Ramada Plaza by Wyndham Chao Fah Hotel. Hosted jointly with other hospitality solutions providers, Carmen Software and BookingWhizz, it will bring together industry leaders, experts, and innovators to showcase the benefits of cloud technology and full stack solutions for hotels.

Hotels 263
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Inside NEOM: Saudi Arabia’s Ambitious Blueprint for a Sustainable Tourism Economy

Skift Blog

Skift Take: Saudi Arabia’s giga-project NEOM envisions a revolutionary future for travel — one that blends sustainability, innovation, access to nature, and luxury to redefine the way we explore the world. As its ambitious plans come to life, NEOM could become the world's first destination to establish a groundbreaking standard in immersive, eco-conscious, and transformative travel experiences.

Tourism 363
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Grubhub and Homewood Suites Partnership Delivers Off-Premises Dining Options

Lodging

CHICAGO and MCLEAN, Virginia—Grubhub and Homewood Suites by Hilton are bringing off-premises dining options to guests with the Grubhub app through a partnership at nearly 500 Homewood Suites locations across the country. Guests at Homewood Suites properties in the United States that don’t have on-site dining options will be able to order from local restaurants and convenience stores on Grubhub via geolocation and QR codes around the property that take them directly to the Grubhub […] The p

Dining 290

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The Hotel Guest Experience Starts with Customer Reviews and UGC

Hospitality Net

Some may say the headline has it backward, but today’s modern travelers would agree, and in fact, they go out of their way to research the hotel guest experience before they even begin their travels.

Travel 256
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Chicago’s Taylor Swift Concert Was a Tourism Boost. City Hopes There’s More to Come.

Skift Blog

Skift Take: Taylor Swift's concert showed Chicago can host large events. But the city's tourism industry is still combatting negative images around public safety.

Tourism 301
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Shift in Strategy: Four Bleisure Must-Haves That Hotel Brands Should Consider

Lodging

As we continue to notice a rise in blended travel models such as remote work, “bleisure” travel, and full-time nomads, hotel brands will need to rethink everything to cater to these travelers. With nearly 81 percent of business travelers extending their time to include leisure travel actvities and many remote workers taking the chance to work from other destinations for “workcations,” hotels will need to follow the trends set by these categories of travelers and […] The post Shift in Strat

Branding 279
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An authentically Adelaide stay – inside TRYP by Wyndham Pulteney Street

Hotel Management

Powered by the city, TRYP celebrates the energy that ignites Adelaide. One of the newest hotels to open in the South Australian capital is TRYP by Wyndham Pulteney Street Adelaide. It has quickly garnered a reputation for delivering uniquely Adelaide stays through its brand ethos to celebrate the city, its central location, beautifully appointed accommodation, and exceptional service.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Shiji Adds New Mobile Ordering Solution “Shiji Digital Dine” to Infrasys Cloud POS

Hospitality Net

Shiji, the global hospitality technology innovator, has introduced anew mobile ordering solution called Shiji Digital Dine, aimed at improving operational efficiency and enhancing the guest dining experience in the Hospitality F&B industry, by supporting direct ordering and connectivity with the hotels’ POS.

Dining 254
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Tackling Tourism’s Living Wage Issue

Skift Blog

Skift Take: Tourism has never been a silver bullet for alleviating poverty and it often has adverse consequences. So just how far a push for living wage standards will go remains to be seen.

Tourism 292
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Uptick in Profit: Group Demand and F&B Revenues Drive Gains

Lodging

After hitting record lows during early points of the pandemic, last year finally presented long-awaited profitability returns for the U.S. hotel industry. Strong demand, coupled with strong pricing power in an inflationary environment, pushed revenues and profits beyond 2019 levels. By year’s end, total revenue per available room (TRevPAR) reached $202.23, and gross operating profit per available room (GOPPAR) was $73.70 with a healthy margin of more than 36 percent over 12 months.

Revenue 278
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Key appointments: IHG, Hilton, Pro-invest and more

Hotel Management

InterContinental Auckland names General Manager InterContinental Auckland welcomes Ryan South as General Manager ahead of its opening in late 2023. Throughout a long career with IHG spanning over 22 years, South has worked across Australia, Indonesia and New Zealand, and most recently as general manager of Crowne Plaza Terrigal Pacific. “It’s exciting to be back in Auckland and take the helm of this landmark luxury hotel and give New Zealanders and international visitors to the City of Sails a t

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Above Property Services (APS) Debuts the Latest Advances in Hotel Technology at HITEC in Toronto

Hospitality Net

Attendees at this year’s HITEC®, the world’s largest hospitality technology conference, will get an exclusive preview of the latest advances in hotel technology from Above Property Services (APS®). The company is a long-time featured exhibitor at the Hospitality Industry Technology Exposition and Conference, hosted by HFTP (Hospitality Financial and Technology Professionals), which takes place in Toronto, Canada, June 26-29, 2023.

Services 252
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Portland’s Suburbanites Won’t Recommend City to Tourists

Skift Blog

Skift Take: If Portland is to shake off the negative media perception, it will need its local residents more than ever to convince the public that it's still a great tourist destination.

Tourism 291
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ESG, Immigration Reform Take Center Stage Among Top CEOs

Lodging

LODGING was LIVE at the 2023 NYU International Hospitality Industry Investment Conference. Find our show coverage here. ESG (Environmental, social and corporate governance) and immigration reform were among the key topics highlighted by a handful of high-profile CEOs at last week’s NYU International Hospitality Industry Investment Conference. Speaking during the panel discussion entitled “The CEOs Check In: A View From The Top,” Hilton President & CEO Chris Nassetta emphasized that any effor

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No slowdown: Accor commercial chief confident in travel outlook

Hotel Management

Rising inflation, soaring interest rates and economic uncertainty are causes for concern for consumers across the globe. But despite feeling the pinch, the desire to travel still remains strong, according to Accor’s global commercial chief. “While we have higher cost of living, the rising inflation rate and GDP – leisure travel is still extremely strong,” Accor Group Chief Commercial Officer – Premium, Midscale and Economy, Karelle Lamouche, told HM.

Travel 262
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Hotel Barometer produced by STR and Cushman & Wakefield First Quarter 2023

Hospitality Net

Produced jointly by STR and Cushman & Wakefield, the Hotel Sector Barometer shows a full recovery of hotel performance in Spain, following the restrictions imposed during the pandemic. This recovery is embodied by a healthy occupancy during the first quarter at 65%, some 26.4% more than last year and only two percentage points below the figure achieved in 2019.

Occupancy 246
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Smiler Raises $8.5 Million to Connect Photographers with Tourists: Startup Funding Roundup

Skift Blog

Skift Take: Smiler wants to make it easier for photographers and tourists to connect at travel destinations, while more startups are venturing into developing sustainable aviation fuel.

Travel 284
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Blackstone Completes Cvent Acquisition

Lodging

TYSONS, Virginia—Cvent Holding Corp. announced the completion of its acquisition by an affiliate of private equity funds managed by Blackstone for $8.50 per share in cash, representing a total enterprise value of approximately $4.6 billion. The transaction, which was previously announced on March 14, 2023, includes a minority investment from a wholly owned subsidiary of the Abu Dhabi Investment Authority (ADIA) and participation from existing stockholder Vista Equity Partners.

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Ramada Encore by Wyndham makes Japanese debut

Hotel Management

Wyndham Hotels and Resorts has introduced the first Ramada Encore by Wyndham hotel in Japan, with the opening of a 235-key property in Amagasaki. Ramada Encore by Wyndham Amagasaki marks the entry of the first international hotel brand to the city. Wyndham Hotels and Resorts President, Asia Pacific, Joon Aun Ooi, said the opening demonstrates the long-term potential Wyndham sees in the market and in Asia Pacific more broadly.

Resorts 246
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Ritz-Carlton Reserve debuts in China with a Resort in Jiuzhaigou, part of the Country’s magical "Valley of Nine Villages"

Hospitality Net

Rissai Valley, a Ritz-Carlton Reserve on the Qinghai-Tibet Plateau in Southwestern China, offers guests rare experiences and an immersive connection to the landscapes, culture, and traditions of the UNESCO World Heritage-listed Jiuzhaigou Valley

Resorts 246
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Sports Takes Pole Position at GetYourGuide With New McLaren Experience

Skift Blog

Skift Take: GetYourGuide has announced the addition of a sports tours category to meet booking demand, in the latest tweak to its digital platform interface this year. As the company experiments with matching the right tours to the right audience, this is unlikely to be the last.

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Doubletree by Hilton South Charlotte Tyvola Rebrands and Renovates

Lodging

CHARLOTTE, North Carolina—Hilton announced DoubleTree by Hilton South Charlotte Tyvola has joined its portfolio following a multimillion-dollar renovation and rebranding. Formerly Hilton Charlotte Executive Park, the hotel is for both business and leisure travelers. Located in South Charlotte, adjacent to Executive Park and five miles from Charlotte-Douglass International Airport, the hotel offers access to the city’s attractions and business areas. “We are proud to open our doors as

Business 263
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Identifying Sales Coaching Needs: An Analysis EVERY Company Should Execute

Anthony Cole Training

Regardless of the current state of affairs, GREAT organizations go through a constant assessment of where they are. They look at lagging metrics, leading metrics, and success metrics. They consider that data to help them identify the answer to these three questions.

Sales 194
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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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Moxy Hotels Debuts in the Arctic Playground of Tromsø

Hospitality Net

Moxy Hotels, the playful experiential hotel brand part of Marriott Bonvoy’s portfolio of 31 extraordinary brands, has opened Moxy Tromsø in Northern Norway. Operated by Core Hospitality A/S, the hotel marks the northernmost property in Marriott Bonvoy’s global portfolio. Tromsø is famed for its beautiful winter landscapes and mesmerising Northern Light displays, with summer adventures benefiting from the midnight sun and 24-hour sunlight.

Hotels 246
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Airbnb Lawsuit Against NYC: A Solitary Effort That Got Results, For Now

Skift Blog

New York City's hammer blow against short-term rentals is back into the tool box for a couple of months, but it may be just a reprieve.

Travel 313
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Attaining Total Revenue Performance Through Innovation

Lodging

As far back as 2010, revenue management guru Sherri Kimes of Cornell University foresaw the rise of total revenue management within the hospitality industry. This, however, remained a distant dream for many as hospitality businesses have struggled for more than a decade to develop metrics, processes, systems, and programs to drive total revenue management performance and culture within their organizations.

Revenue 264
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Unlocking Hotel Growth: Harnessing Data Driven Benchmarking to Outperform Competitors

Hotel News Resource

For revenue managers, there has been a real shift in the landscape, making benchmarking an even more important tool to turn to. Faced with more layers of complexity, and fast-moving competitors, it has become more difficult to track how your performance measures up against your market in a way that matches the dynamic nature of the modern hotel industry landscape.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.