Skift Blog
APRIL 6, 2023
Skift Take: Recent advancements in artificial intelligence have the potential to transform sectors across the travel industry. This newsletter will keep you informed every step of the way.
Lodging
APRIL 3, 2023
Despite the overall U.S. economy adding 517,000 jobs at the beginning of 2023, the leisure and hospitality sector remains understaffed with two million open jobs, according to the U.S. Travel Association. Meanwhile, 79 percent of hoteliers say their hotels are understaffed, and 81 percent are unable to fill open positions, according to American Hotel & Lodging Association (AHLA) research.
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Hospitality Net
APRIL 6, 2023
After a few years of restricted movement, people are keen to make the most of travel opportunities — it seems even as part of their work. Employees are making the decision to enhance corporate travel opportunities with rest, relaxation, and adventure — the combination of business and leisure, also called ‘bleisure’, sets an intention for combining work and play, and has no doubt come about partly in response to Covid-19.
Hotel Management
APRIL 6, 2023
In the New Zealand adventure capital of Queenstown, you’ll find some of the nation’s best wineries, activities, food and hotels, including a luxurious property under Accor’s globally-acclaimed Sofitel brand. James Wilkinson checks-in. The Sofitel Queenstown Hotel and Spa has been one of New Zealand’s top luxury properties since it first opened, thanks to the stylish rooms and suites, fantastic food and beverage and wonderful hospitality.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Skift Blog
APRIL 2, 2023
Skift Take: With over 25,000 miles of Inca Main Road to explore, alternative routes to the world-famous Machu Picchu Inca citadel trek are being scouted. And it's long overdue.
Lodging
APRIL 3, 2023
The last few years have been anything but “business as usual” for the hospitality industry. After suffering its worst year on record in 2020, global tourism grew by a staggering 60 percent in 2022 and is projected to increase another 30 percent in 2023, according to a report from Economist Intelligence. But perhaps more important than the rate at which guests are now traveling, COVID-19 has changed both how and why they travel.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
APRIL 4, 2023
Sofitel Sydney Darling Harbour has officially opened its new luxury spa, inviting guests and Sydneysiders alike to experience its holistic wellness offering. Set across two levels overlooking Darling Harbour, Sofitel Spa Darling Harbour features seven spacious treatment rooms including two suites, designed by PikeWithers, an infrared sauna, contemplation deck and relaxation lounge.
Skift Blog
APRIL 5, 2023
Skift Take: Buying up smaller agencies has now become the tried-and-tested method of expansion for Navan, the corporate travel agency formerly known as TripActions. But this approach is highly relevant in India, with its mostly offline corporate travel booking practices.
Lodging
APRIL 3, 2023
Most hospitality executives will acknowledge the industry’s property-level labor problems didn’t start with the pandemic, but the shutdown that occurred as a result certainly took the issue to another level, with many workers leaving never to return. So, as we reach three years since the outbreak of the pandemic, what has been the overall impact of a well-documented labor shortage on an industry built around personal service and human interaction?
Hospitality Net
APRIL 6, 2023
MBANO MANOR HOTEL VICTORIA FALLS BY MANTIS WILL BE AN ECO-LUXURY EXPERIENCE WITHIN A BIRD & TREE SANCTUARY.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Hotel Management
APRIL 2, 2023
The Star Sydney CEO and Group Head of Transformation, Scott Wharton, is stepping down later this month to accept a role outside of the business, prompting a leadership restructure at The Star Entertainment Group. Wharton, a former Commonwealth Bank of Australia (CBA) executive, announced his resignation, eight months after being appointed. He will vacate the position on April 28, 2023.
Skift Blog
APRIL 6, 2023
Skift Take: Although some travelers are committed to making their trips greener, the travel industry has struggled to take advantage of that desire due to its inability to provide more affordable and practical sustainable trip options.
Lodging
APRIL 7, 2023
Boasting its largest trade show ever and a number of new initiatives, AAHOACON ’23 promises to be “historic on a number of levels” when it kicks off next week in Los Angeles, according to AAHOA (The Asian American Hotel Owners Association) President/CEO Laura Lee Blake. Presiding over her first AAHOACON after taking the helm of the association in May of 2022, AAHOA’s Blake told LODGING that the 32nd annual event—which takes place from April 11-14—is […] The post Upcoming AAHOACON ’23 Poise
Hospitality Net
APRIL 6, 2023
ROOMNET, a leading provider of hotel technology solutions, announces the launch of its new innovation lab in Oxfordshire, England, today. The lab is dedicated to testing and integrating cutting-edge technology that will shape the hotels of the future.
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Hotel Management
APRIL 6, 2023
Barry Robinson, President and Managing Director International Operations, Wyndham Destinations Travel and Leisure Co. looks ahead to another successful year with the continued growth of Club Wyndham vacation clubs, major hotel openings, and elevated customer experiences. Our international region consists of some 71,000 vacation club members, approximately 75 resorts and operations across 13 countries.
Skift Blog
APRIL 6, 2023
Skift Take: In the event of a national TikTok ban, U.S. tourism agencies will have to massively increase their investment in Google and Meta companies after losing access to an audience of millions of people around the world.
Lodging
APRIL 6, 2023
The U.S. hotel industry has made many strides since the beginning of the COVID-19 pandemic, and 2023 has been off to a strong start. At the beginning of the year, STR reported that revenues and profits reached highest-ever levels during 2022, and CBRE increased its hotel performance forecast to account for expected GDP growth during the coming year.
Hospitality Net
APRIL 6, 2023
Meliá Hotels International continues to introduce new lifestyle hotels and brands in Barcelona. After the ME by Meliá hotel opened in 2021 to become a new avant-garde icon in the city’s luxury hotel segment, now it is the turn of INNSiDE by Meliá, an affordable lifestyle brand which has seen rapid growth worldwide, designed for independent travellers with creative and curious minds and a shared lifestyle.
Advertiser: ALHI
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
Hotel Management
APRIL 6, 2023
Crown Melbourne welcomes popular Greek chef Giannis Kalyvas – also known as The Real Greek Chef – to host a three-week long pop-up at its Evergreen dining space. Commencing on April 28 and running until May 21, The Real Greek Chef will offer diners a family-style menu of shared plates with authentic Greek flavours using fresh Australian produce. Giannis, a chef, content creator, and restaurant consultant, moved to Australia in 2017 and quickly gained popularity in Melbourne’s hospitality scene f
Skift Blog
APRIL 6, 2023
Skift Take: Two out of three staff members at Martigny Boutique-Hotel in Switzerland are people with intellectual disabilities. We could all learn a lesson or two from the hotel's inclusive workplace and how the property maintains boutique standards.
Lodging
APRIL 5, 2023
HENDERSONVILLE, Tennessee—U.S. hotel gross operating profit per available room (GOPPAR) exceeded the pre-pandemic comparable and was the highest since October 2022, according to STR’s February 2023 P&L data release. EBITDA was the only key bottom-line metric on a per-available-room basis to come in lower than February 2019. U.S, Hotel Performance GOPPAR: $77.37 (up 1.6 percent)TRevPAR: $217.20 (up 3.7 percent)EBITDA PAR: $51.63 (down 0.6 percent)LPAR (Labor Costs): $73.70 (up 2.9 perce
Hospitality Net
APRIL 7, 2023
A night auditor – the common name for an employee who works the front desk overnight – plays a crucial role in ensuring the smooth operation of a hotel. Today, with advances in technology and automation, the role of the night auditor has evolved a great deal. No longer are night auditors spending their entire shift reconciling payments, balancing the day’s financials, and scanning and sharing reports.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Hotel Management
APRIL 6, 2023
Boutique hotels business Ovolo is eyeing value-add and conversion opportunities to drive growth in 2023 as it seeks to capitalise on continued demand for lifestyle accommodation. Here, Ovolo CEO Dave Baswal discusses development plans for 2023 and investment in experiential offerings for guests. While there are still some bumps on the road ahead, I am confident that 2023 will be a great year for the tourism industry.
Skift Blog
APRIL 4, 2023
Skift Take: When you have a goal as ambitious as Saudi Arabia's 100 million tourists by 2030, you would surely ensure that travel companies in the country are profitable.
Anthony Cole Training
APRIL 6, 2023
There are five pillars that make up a strong Sales Managed Environment which in turn will help you build a consistent, championship-quality sales team.
Hospitality Net
APRIL 7, 2023
While the media focus has primarily been on the B2C space, B2B Metaverse has many potentials and offers several benefits to businesses. The B2B Metaverse differs from the B2C Metaverse in several ways, including user base, goals, services offered, revenue models, and data privacy concerns. While the B2B Metaverse is gaining traction, it is still in its early stages and requires more development.
Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation
Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.
Hotel Management
APRIL 4, 2023
The Asia-Pacific Hotel Industry Conference and Exhibition (AHICE) is expanding to new markets around the globe with the launch of a South East Asia edition this week. Over 100 hotel industry VIPs – from KSL, Marriott, Hilton, IHG, Shangri-La, Far East, JLL, CBRE, Interface, Accor and more – gathered for a cocktail event at the JW Marriott Singapore South Beach on Tuesday April 4 to celebrate the launch of a South East Asia edition of AHICE, which will take place in February 2024.
Skift Blog
APRIL 2, 2023
Skift Take: Can the new artificial intelligence software’s travel recommendations be taken as gospel? Perhaps yes, but for now, let’s leverage the power of the human instead of the alternate human.
Lodging
APRIL 7, 2023
HENDERSONVILLE, Tennessee—Aligned with normal Spring Break patterns, U.S. hotel performance showed mixed comparisons from the previous week, according to STR’s latest data through April 1, 2023. U.S. Hotel Performance March 26-April 1, 2023 Percentage change from comparable weeks in 2022, 2019:Occupancy: 66.2 percent (up 3.4 percent, down 3.5 percent)ADR: $158.40 (up 7.3 percent, up 19.9 percent)RevPAR: $104.78 (up 10.9 percent, up 15.7 percent) Among the Top 25 Markets, Washington, D.C.,
Hospitality Net
APRIL 6, 2023
Since the nature-inspired resort opened in 2014, guests have flocked to El Mangroove to explore the unparalleled natural beauty of the Gulf of Papagayo. That’s if they could book a spot at the all-suite property. Now, after a thoughtful, six-month renovation, the retreat is even more welcoming. Thirty-six new suites have been added to the property, which rests on 17 acres of beachfront forest, surrounded by mangroves.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
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