Sat.Jul 15, 2023 - Fri.Jul 21, 2023

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What is the Impact of Frequent Coaching?

Anthony Cole Training

Excerpt from Objective Management Group’s recent webinar on The Data Behind Sales Managers of Elite Teams. The second chapter of this guide addresses a fundamental question: how often should sales managers coach their teams? Through a deep analysis of sales evaluations and coaching frequencies, we uncover the impact of consistent coaching on various aspects of sales performance.

Sales 243
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Are You Reviewing Financial KPIs For Your Hotel Regularly?

Hospitality Net

Do you know if your hotel is performing at the highest level? Are you missing out on opportunities? Are there changes that can be made that will quickly improve the bottom line?

Hotels 246
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W Sydney set to bring drama to dining with urban-inspired restaurant

Hotel Management

W Sydney is preparing to take its guests and visitors on a culinary journey across three levels when it opens this October. The 585-room hotel will feature a signature restaurant BTWN on level three, which will offer a variety of spaces for various dining occasions throughout the day and night. Chris Dodd, W Sydney Designed by Bowler James Brindley, the restaurant features dramatic interiors inspired by its urban surroundings, from stainless-steel pods to columns decorated with aerosol art by

Dining 246
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Skift IDEA Awards 2023: Meet the Shortlist

Skift Blog

Skift Take: Every year, the Skift IDEA Awards recognize and celebrate excellence in design, creativity, and innovation by honoring the brands and businesses that are driving the industry forward. See who made the 2023 shortlist below.

Branding 246
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Customer-Centric Engagement: Strategies for Success in the Rental Sector

Are Morch

Change is the only constant in the fast-paced rental market. The strategies for achieving economic success in this sector are changing, but one aspect is coming into sharper focus: the need for a customer-centric strategy. This is not a concept that can simply be slapped on firm vision statements or marketing collateral; rather, it needs […] The post Customer-Centric Engagement: Strategies for Success in the Rental Sector appeared first on Are Morch, Digital Transformation Coach.

Market 246
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Reconnecting With Nature

Hospitality Net

The sudden growth in demand for wellness pursuits has perhaps calmed with the recession of Covid-19, but general interest in the great outdoors and getting back to nature has remained strong, prompting more and more hoteliers to tap into this trend.

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More Trending

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Tripadvisor Tests AI-Based Experiences and Dining Planner

Skift Blog

Skift Take: Tripadvisor's generative AI entry is playing to its strengths — tours and activities, and restaurant reservations. Hotels? Maybe they'll get added later.

Dining 246
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Sales Manager vs Trusted Advisor: What’s the Difference and Which is Better?

Lure Agency

In the world of sales, there are two distinct roles that professionals often find themselves in: the sales manager and the trusted advisor. While both positions involve selling, they differ significantly in their approaches and outcomes. Cory Falter recently invited hotel sales consultant Kristi White on the InnSync Show for a discussion on the differences between the roles of a sales manager and a trusted advisor.

Sales 98
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Hilton Celebrates 6th Consecutive Year Ranked as a Best Place to Work for Millennials

Hospitality Net

Hilton (NYSE: HLT) announced today that it has been ranked as #4 on the Best Workplaces™ for Millennials in the U.S. list by Great Place to Work®. This is the sixth consecutive year Hilton’s millennial team members have rated the hospitality leader among the best employers for their generation.

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Exclusive: Swiss-Belhotel International to boost global portfolio through China tourism deal

Hotel Management

Swiss-Belhotel International has signed a deal with state-owned Chinese tourism giant, China Travel Group (CTG), which will see the hotel management company re-enter the China market, 35 years after the launch of its very first hotel in Hong Kong. The signing of a memorandum of understanding with CTG Hotel – which has over 200 owned or managed properties in China and the UK – will support Swiss-Belhotel to grow rapidly in China as well as other countries internationally.

Tourism 246
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Emburse Buys Tripbam in Corporate Travel Tech Mash-Up

Skift Blog

Skift Take: This deal is a nice landing for the startup Tripbam, which helps travel managers track prices. The giant in corporate travel software, SAP Concur, needs to watch its back as upstarts like Emburse become assertive.

Travel 246
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Cha-Ching: Kitchen Automation Pays Off

Hospitality Tech

Ticket time reductions and order accuracy increases that average 69% and 83%, respectively. An ROI that averages 94%. These are just some of the benefits QSRs are seeing from kitchen automation.

ROI 98
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Unleash the power of online F&B ordering with IRIS’ top marketing tips to elevate sales success

Hospitality Net

IRIS, a global provider of digital F&B and guest experience platforms, is delighted to launch their latest eBook, ‘How to market your online F&B ordering platform for maximum success’.

Market 246
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Key appointments: Hotel Indigo, QT, Novotel, Wyndham

Hotel Management

Hotel Indigo Melbourne appoints GM Pro-invest Group has appointed Joseph Simmons to the role of General Manager of Hotel Indigo Melbourne on Flinders ahead of its opening next month following an extensive $20million refurbishment. “The Hotel Indigo Melbourne on Flinders is poised to add a new dimension to this pocket of the CBD and we can’t wait to share the essence and intrigue of our Flinders Lane neighbourhood through the hotel’s design, art and guest experiences,” Simmons said.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Thailand Targets Record 400,000 Visitors From Middle East

Skift Blog

Skift Take: Thailand is experiencing a shortfall in its anticipated number of Chinese tourists, potentially impacting its tourism target for 2023. The country is now exploring alternative markets like Middle Eastern tourists, who can significantly contribute to its tourism revenue despite not matching the Chinese numbers.

Tourism 246
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Personal Interview with Noha Rizk, Director of Marketing for Meta AI

Hotel Marketer

Noha has long been an inspiration, both for myself and most who know her. Incredibly frank, driven and intelligent, Noha is an embodiment of the word 'adaptable', as is abundantly evident from her diverse resume.

Market 98
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Why destination video marketing works

Hospitality Net

There are a lot of ways to tell a story, but the most impactful stories rely on visuals as much as they do words — that’s why creating video content as part of your destination marketing strategy can bring your location to life for travelers like nothing else.

Market 246
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Video exclusive: inside qtQT, Australia’s coolest hotel-within-a-hotel at QT Gold Coast

Hotel Management

Stylish hotel QT Gold Coast recently debuted Australia’s coolest hotel-within-a-hotel concept with the opening of the qtQT cabins , which offers a calming stay at one of the nation’s most popular beaches. Ideal for romantic escapes, girls getaways and corporate incentive trips alike, the new experience at QT Gold Coast is headlined by six qtQT Cabins, which each feature a private balcony, set within a tropical green oasis and a golden horizon. “qtQT is a unique open-air sanctuary oozing co

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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New Travel Rewards Insights: Discovering What Consumers Value Most

Skift Blog

Skift Take: Findings from Expedia Group’s March 2023 research can help travel providers deepen their understanding of traveler priorities around loyalty rewards — including price discounts and the flexibility to use rewards across brands and different trip elements like hotels, flights, car rentals, and activities.

Consumer 246
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The Brown Palace Hotel welcomes first female General Manager, Jana Smith

eHotelier

The Brown Palace Hotel and Spa – a legend among downtown Denver hotels since 1892 – proudly announces the appointment of Jana Smith as the iconic landmark’s first female General Manager. In her new role, Smith will be responsible for overseeing all operational aspects of the 241-room hotel and its 300-person team, ensuring day-to-day success in providing guests with exceptional dine and drink experiences and distinguished service.

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The Future of Business Travel

Hospitality Net

When can we expect to see space business parks, robot room service and zero-emission aircraft? Will we meet with clients in the metaverse, teleport to conventions or even host corporate events in outer space? What exactly is the future of business travel?

Business 245
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Ovolo Group launches investment, asset management business

Hotel Management

Ovolo Group is set to accelerate expansion plans with the launch a dedicated investment and asset management arm. TriO Capital will work with funds, developers and real estate owners to unlock value in underperforming hotel assets including through rebrands and refurbishments. The platform will enable the group to form joint ventures and strategic partnerships whilst recycling its own capital and enhancing its asset management functions.

Business 189
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Marriott to Bet on Gaming With MGM Resorts Loyalty Program Tie-Up

Skift Blog

Skift Take: Expect other hotel companies to wager on gaming soon. After all, if airlines have code-shares and interlining agreements, why can't hotels and gaming companies, too?

Resorts 246
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Bette now creates 100,000 bathroom products from green steel

Hotel Designs

Hotel Designs Bette now creates 100,000 bathroom products from green steel Bette now creates 100,000 bathroom products from green steel Bette has achieved a manufacturing milestone on a journey towards sustainable bathroom design after announcing that it creates 100,000 of its bathroom products from green steel… Bette manufactures its baths, shower trays and washbasins from glazed titanium steel and began sourcing and using CO2-neutral steel in 2020.

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New Hyatt Centric Property Planned for Malta

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a franchise agreement with JUEL Hospitality Limited, part of the JUEL Group, to develop the 160-room Hyatt Centric Malta. The hotel is expected to open in early 2024, marking the second Hyatt-branded property in Malta, joining Hyatt Regency Malta in the heart of St Julian’s, a bustling resort town on the island’s northeast coast known for its thriving nightlife and stunning beaches.

Branding 246
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Virgin Australia and All Nippon Airways expand partnership

Hotel Management

Virgin Australia and Japan’s largest airline, ANA, All Nippon Airways, have announced a significantly expanded partnership to include increased levels of codeshare co-operation in addition to a series of member loyalty benefits and seamless travel across both carriers’ networks. From now, Velocity Frequent Flyer members can earn Points and Status Credits when travelling on ANA operated flights across more than 130 destinations in the global ANA network including Japan, Asia, North America and Eu

Travel 130
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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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International Traveler Spending Reached Highest Level Since Pandemic

Skift Blog

In May, international traveler spending in the U.S. reached its highest point of monthly spending since the pandemic started in February 2020, according In May, international traveler spending in the U.S. reached its highest point of monthly spending since the pandemic started in February 2020, according to the National Travel and Tourism Office’s latest data.

Travel 246
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5 digital tactics to improve guest satisfaction

eHotelier

Customer satisfaction is a never-ending process, you need to take continuous action to meet your customer needs. By utilising these digital tools in the right way, you can enhance the guest experience and improve guest satisfaction, ultimately leading to increased revenue and loyalty.

Revenue 98
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Neurodiversity: Embracing Differences in Education and Employment

Hospitality Net

In a society that values conformity and uniformity, neurodiversity is often overlooked. However, as more people acknowledge the importance of embracing and celebrating the unique wiring of each individual’s brain, change is happening. It’s essential to recognize that every person’s thought process is distinct not only due to life experiences and culture but also because of their brain’s unique functioning.

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6 ways to encourage guests to book direct

Revinate

Right now, there is a guest imagining their future stay at your hotel. They’ve scrolled your socials, browsed your website, and checked reviews. But when they are ready to pull the trigger, will they use an OTA or your booking engine? Something special happens when guests book directly with your hotel instead of an OTA. [.] The post 6 ways to encourage guests to book direct appeared first on Revinate.

OTA 98
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.